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futures.io Android and iOS app for mobile viewing

  #41 (permalink)
 noobforlyfe 
Toronto , Ontario, Canada
 
Experience: Beginner
Platform: Sierra Chart, SC
Trading: Emini ES, CL, USD/CAD
Posts: 424 since Jun 2016
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Big Mike View Post
Devs report being unable to duplicate the issue, and are asking what version of our app you are running? Please visit the play store and ensure you are running the latest version -- currently 5.3.12.

Mike

Hello,
I am updated to the latest version.



Big Mike View Post
Devs report being unable to duplicate the issue, and are asking what version of our app you are running? Please visit the play store and ensure you are running the latest version -- currently 5.3.12.

Mike

Hello,
I am updated to the latest version.



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  #42 (permalink)
 
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 Big Mike 
Manta, Ecuador
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Thanks - I'll let them know (again).

Mike



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  #43 (permalink)
 noobforlyfe 
Toronto , Ontario, Canada
 
Experience: Beginner
Platform: Sierra Chart, SC
Trading: Emini ES, CL, USD/CAD
Posts: 424 since Jun 2016
Thanks Given: 1,386
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Big Mike View Post
Thanks - I'll let them know (again).

Mike

Thank you, I'm sorry for all the hassle, I don't know why this is happening, there are some other glitches i've found but it is not as inconvenient as this one. This issue limits me from using the app 95% of the time which is why I primarily brought it to attention. I apologize for the inconvenience.

John

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  #44 (permalink)
 
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 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,467 since Jun 2009
Thanks Given: 33,244
Thanks Received: 101,669


noobforlyfe View Post
Thank you, I'm sorry for all the hassle, I don't know why this is happening, there are some other glitches i've found but it is not as inconvenient as this one. This issue limits me from using the app 95% of the time which is why I primarily brought it to attention. I apologize for the inconvenience.

John

The devs continue to say they cannot replicate, and ask that you go to your application settings and use the clear cache button -- then try again.

Mike



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  #45 (permalink)
 noobforlyfe 
Toronto , Ontario, Canada
 
Experience: Beginner
Platform: Sierra Chart, SC
Trading: Emini ES, CL, USD/CAD
Posts: 424 since Jun 2016
Thanks Given: 1,386
Thanks Received: 727


Big Mike View Post
The devs continue to say they cannot replicate, and ask that you go to your application settings and use the clear cache button -- then try again.

Mike

hey, tried that after your instructions but still same issue. it's okay no worries, i will just access through my desktop.

Thank you for taking the time and effort in helping me to try to resolve this issue. I appreciate the time and presumably the money spent behind this problem.

John


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  #46 (permalink)
 kvcornie 
Sheboygan, WI
 
Experience: Advanced
Platform: TT Pro
Broker: Advantage Futures
Trading: NQ, CL, GC, 6E, 6J, ZN, FGBL
Posts: 1 since Dec 2017
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Thanks Received: 0


Big Mike View Post
Hi guys,



We now have our own app in the Google Play and Apple store, for use with Android, iPhone and iPad.



This initial release is likely to have some issues. Please report them in this thread and we will work them out in time.



To download for Android in the Google Play store:

https://on.futures.io/android



To download for iOS in the Apple store:

https://on.futures.io/apple



We really need your support to give us a positive rating in the Google store. Please report issues in this thread instead of writing a negative review in the store.



Thank you,

Mike



I have searched for over an hour to find an answer to my question but to no avail...sorry in advance if this is the wrong place to ask or an exceedingly stupid question.

Issue: I cant to get rid of the app icon badge notification of “1” notification on my iPhone app icon. I have marked all topics as read, I don’t have anything in the unread menu nor do I have anything in the notifications menu (accessed from the “hamburger” menu button) .

Even if I turn off push notifications completely within the hamburger menu/settings the icon still shows the notification badge. The only way i can get rid of it is to turn off notifications for the app via iPhone settings, but that doesn’t help since I do want the badge notification when my subscriptions have new posts.

Best,

Kurt


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  #47 (permalink)
 
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 ADSR 
Auckland, New Zealand
 
Experience: Beginner
Platform: pxWorks, R, QuantStrat
Broker: Interactive Brokers
Trading: US Equities
Posts: 8 since Nov 2015
Thanks Given: 2
Thanks Received: 5

Hello,
On my iPhone, thread titles are shown correctly, however, when I tap to view individual posts, here's what I see...
A LINK TO A PICTURE
Can anyone help?

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