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futures io site changelog and issues/problem reporting


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futures io site changelog and issues/problem reporting

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  #2011 (permalink)
Site Moderator
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ratfink View Post
The 'New Posts' search is returning loads of posts in multiple threads that I have read/viewed two days ago, I'll assume its a side effect of the other changes that are ongoing for now.

[I use Firefox and Chrome on several different machines, not sure if that's relevant.]

**Just attached a single example, where it has returned pages from Blash's journal as far back as May 2017.

**Except I can't, as the Image Upload dialog is now failing as well. I'll assume FIO is a work in progress for now. Just get well and slow down Mike!

I am getting an odd variant of this. I clicked on the New button on New Posts and, in some cases, landed on posts I have already viewed, but in other cases did not.

I'll see if I can import a screen image of one of them:

Nope. Selected the file, clicked Upload, got message "Upload of file failed."

Url of this page (the one where the New button got me to an older, already-read post): https://futures.io/elite-trading-journals/46839-salao-s-journal-10.html#post721603

Insert Link worked.

-----------------

OK, tried another New button, got correctly to the latest, and unread, post on this one.

Screen image test: same "Upload of file failed" error.

Url of this page (the one where the New button worked): https://futures.io/elite-trading-journals/37351-gruttepier-s-trading-journal-getting-profitable-167.html#post722568

Insert Link worked here, too.

------------------

One last thing, Mike. As @ratfink said, "I'll assume FIO is a work in progress for now. Just get well and slow down Mike!"

We appreciate your work, and I'm sure you will get everything fixed, but perfectionism kills. Overwork will not help you, and we can stand a few bumps in the road during this huge transition, which has gone very well considering the magnitude of a total change to new servers, new hosting company and new server configuration.

Get well, stay well, and do what you can, but no more. It will all work out in the end.

Bob.

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  #2012 (permalink)
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Big Mike View Post
Please browse to:
https://futures.io/clientscript/vbulletin_textedit.js

and

https://futures.io/clientscript/vbulletin_textedit.js?v=388b1:11

On both pages, do a force reload which is Ctrl key + F5 or Ctrl + icon to refresh to left of address bar.

If that doesn't solve the problem, please do this:
1. Ctrl-Shift-N (open new incognito window in Chrome)
2. Go to futures.io
3. Login
4. Try to duplicate the issue in incognito mode (this forces no cached data to be used)

Thanks for your help.

Mike

I did all of the above and I still see the issue in Chrome. I thought it might be a weird caching issue too but incognito mode didn't solve it. I also tried Firefox and that browser works fine. This might just be a weird Chrome corner-case in my environment w/ vBulletin, if nobody else is experiencing it, don't sweat it on my behalf!

P.S. As @ratfink said, get well soon!

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  #2013 (permalink)
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bobwest View Post
I am getting an odd variant of this. I clicked on the New button on New Posts and, in some cases, landed on posts I have already viewed, but in other cases did not.

Same here.

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  #2014 (permalink)
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snax View Post
I did all of the above and I still see the issue in Chrome. I thought it might be a weird caching issue too but incognito mode didn't solve it. I also tried Firefox and that browser works fine. This might just be a weird Chrome corner-case in my environment w/ vBulletin, if nobody else is experiencing it, don't sweat it on my behalf!

P.S. As @ratfink said, get well soon!

Hi @snax, thank you for continuing to help me diagnose.

I still cannot reproduce the problem.

I am attaching a video showing the steps I took. I am using incognito mode to ensure no locally stored old versions of files are interfering with anything, everything is coming straight from server. Please excuse the type-o's and slow typing in the video, my primary laptop (MSI GS65) is in the shop for repairs, and I am using an old XPS 13 which is so much slower and combination of video recording + typing wasn't so smooth.

Is anyone else experiencing this problem using the editor to insert links or emails, as seen in my video? No one else other than @snax has reported this issue so far, I'd like to hear from others please that it works or doesn't work so we can narrow it down.

I believe this specific issue has nothing to do with server migration, but me trying to eliminate the "non-javascript" variant of the site.

It's a GIF video and is large ~57MB so depending on your connection may be a bit slow to load.



Mike

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  #2015 (permalink)
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ratfink View Post
The 'New Posts' search is returning loads of posts in multiple threads that I have read/viewed two days ago, I'll assume its a side effect of the other changes that are ongoing for now.

[I use Firefox and Chrome on several different machines, not sure if that's relevant.]

**Just attached a single example, where it has returned pages from Blash's journal as far back as May 2017.

**Except I can't, as the Image Upload dialog is now failing as well. I'll assume FIO is a work in progress for now. Just get well and slow down Mike!

Hi @ratfink,

Thank you for reporting. Let's take the two issues separately.

On the new posts search, it makes no sense it would return results from threads that you read two days ago that have not had new posts in them since that time, and still show them as new.

We did implement a SQL reverse proxy cache with the migration. But nothing would ever serve 2-day old queries/content in our config.

Are you able to reproduce this on-demand/at will? If yes, I'd like you to do a test for me:

1. Click New Posts from top.
2. Confirm problem exists, you are seeing threads you read already marked as "NEW", but that have not had new posts made within 1 day.
3. Important: Don't click on the thread. Do not open the thread.

I need you to send a screenshot of this, so I can see exact threads and then I will track down the thread ID and also look at your user ID and compare the activity to see what the two database tables are showing.

Please make sure you don't visit the thread in question that shows NEW, just use your best guess/memory to ensure that in fact you did read it already since the last post was made, and that the last post is >1 day ago.

Mike

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  #2016 (permalink)
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ratfink View Post
**Just attached a single example, where it has returned pages from Blash's journal as far back as May 2017.

**Except I can't, as the Image Upload dialog is now failing as well. I'll assume FIO is a work in progress for now. Just get well and slow down Mike!

OK, first if you still have the screenshot and cannot attach it, for the moment please use a third party service like imgur or gify to upload it, then link to it from here. This is for the 'new posts' problem.

Second, on to the image upload problem...

I tested things like uploads extensively before switching this to the production server, so it's important for me to figure out why you are having a different experience.

That said -- I was able to duplicate the problem, it must have been one of the last things I changed last night. Working on it now.

Mike

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  #2017 (permalink)
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Image upload test:



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  #2018 (permalink)
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Hi @Big Mike

I don't seem to be able to upload any attachments this morning, have tried both Chrome and Firefox browsers.

I have attachments (screenshots) I'd like to add to this post (will see if it works) - no it failed to upload.

I need to use Screencast to get these over to you.

https://www.screencast.com/t/IPtCir76YQ5

https://www.screencast.com/t/do2f2XE2

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  #2019 (permalink)
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Big Mike View Post
OK, first if you still have the screenshot and cannot attach it, for the moment please use a third party service like imgur or gify to upload it, then link to it from here. This is for the 'new posts' problem.

Second, on to the image upload problem...

I tested things like uploads extensively before switching this to the production server, so it's important for me to figure out why you are having a different experience.

That said -- I was able to duplicate the problem, it must have been one of the last things I changed last night. Working on it now.

Mike

OK regarding the screenshots.... well, I was able to reproduce the issue at first but then when I looked for errors on the server, there were none. I restarted the PHP service just as a starting point, and then was no longer able to reproduce this problem.

Will keep a close eye on it. I've made several tests since then, all worked fine -- images, PDF's, archives....

Please test it guys and confirm its working again for you.

Mike

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  #2020 (permalink)
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TopGunNote View Post
Hi @Big Mike

I don't seem to be able to upload any attachments this morning, have tried both Chrome and Firefox browsers.

I have attachments (screenshots) I'd like to add to this post (will see if it works) - no it failed to upload.

I need to use Screencast to get these over to you.

https://www.screencast.com/t/IPtCir76YQ5

https://www.screencast.com/t/do2f2XE2

Thank you @TopGunNote.

Try it right now please.

Also, I am going to re-embed your screencast images using the screencast bbcode to ensure that is working as expected below:





Mike

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