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futures io site changelog and issues/problem reporting


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futures io site changelog and issues/problem reporting

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  #1801 (permalink)
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MiniP View Post
i've tried to refresh the page and closed the tab there is still no chat

-P

I have to leave for yoga, but I am not seeing any errors in logs or other suggestion as to why it's not working for you. I'm guessing something to do with bad cached data when you happened to be browsing the site at exact moment it was serving a bad page, until I fixed it.

You can confirm that in incognito mode.

In the meantime, since I can't wait for your response (need to leave right now), I will go ahead and flush all caches on entire server side to be extra safe.

Mike

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  #1802 (permalink)
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Big Mike View Post
What browser are you using?

Please open an incognito window, do you see the chat as a logged out user? Then login while using incognito, what happens?

Mike

Worked on incognito with chrome, without logging in. Logging in on incognito made it disappear. Doesn't work on safari logged in either.

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  #1803 (permalink)
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MiniP View Post
currently i am using chrome, it works on internet explore

-P

Yup, cache issue on your side then. Try Chrome incognito to confirm. Then go back to regular chrome and press Ctrl-F5 to force refresh, or Ctrl key + the refresh icon next to URL address bar.

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  #1804 (permalink)
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xevanchan View Post
Worked on incognito with chrome, without logging in. Logging in on incognito made it disappear. Doesn't work on safari logged in either.

Hmm, ok then it's something else.

Will you please right-click and do 'inspect element', then click 'console' tab and look for any errors and tell me what they are.

I'll be back in 90 minutes from yoga.

If anyone else is having trouble, please report it.

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  #1805 (permalink)
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Big Mike View Post
Yup, cache issue on your side then. Try Chrome incognito to confirm. Then go back to regular chrome and press Ctrl-F5 to force refresh, or Ctrl key + the refresh icon next to URL address bar.

Mike

I tried both sets of control key strokes and i closed all my tabs and reopened and Still not luck,

side note I need to get back into yoga

-P

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  #1806 (permalink)
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Big Mike View Post
Hmm, ok then it's something else.

Will you please right-click and do 'inspect element', then click 'console' tab and look for any errors and tell me what they are.

I'll be back in 90 minutes from yoga.

If anyone else is having trouble, please report it.

Mike

no errors displayed in console. will keep looking, enjoy yoga.

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  #1807 (permalink)
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Try

https://futures.io/chatbox/

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  #1808 (permalink)
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I've reset all caches on server side, but I still think that's not it. back in 90 minutes, anyone that experiencing this error please get me the right-click -> inspect -> console logs.

Mike

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  #1809 (permalink)
New York City, NY
 
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Big Mike View Post
I've reset all caches on server side, but I still think that's not it. back in 90 minutes, anyone that experiencing this error please get me the right-click -> inspect -> console logs.

Mike

that link works, only thing I have on the log is this;

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  #1810 (permalink)
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Minor feedback regarding the webinar popup...

I totally understand that importance/necessity of effective publicity of these outstanding events to the large user community.

It's just personal preference - but popups can be disconcerting to have on a site you visit often.

On the positive side, this can be exited by tapping the Escape key. It also only shows up once per session, which is good.

On the negative, this does have very excessive animation, taking its sweet time to roll down, appear, and then even more animation once dismissed.

Ideally there could even be a site preference for "disable my event popups".

Like everything on FIO, this is a well-considered addition. But I'm thinking that alternatives, like a narrow one-line banner/overlay that a lot of sites use nowadays, that's displayed once...might also be effective, depending on the ease to implement it.

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futures io Trading Community Feedback and Announcements > futures io site changelog and issues/problem reporting


August 5, 2020


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