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futures io site changelog and issues/problem reporting


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futures io site changelog and issues/problem reporting

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  #1461 (permalink)
Site Moderator
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xplorer's Avatar
 
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So it turns out I can thank posts from another device (iPad). Mmmmhhh..

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  #1462 (permalink)
Market Wizard
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xplorer View Post
Thanks David. Here I still can't thank posts, and when I clicked on a notification I was logged out automatically.

Odd.

Try clearing the browser cache.

https://kb.iu.edu/d/ahic

Be warned, you may loose some passwords, cookies, history.
Follow the information on the link to see alternatives.

Something in your system may be corrupt causing the problem.

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  #1463 (permalink)
Site Moderator
London UK
 
Experience: Beginner
Platform: CQG
Broker: S5
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xplorer's Avatar
 
Posts: 5,096 since Sep 2015
Thanks: 12,682 given, 11,487 received



DavidHP View Post
Try clearing the browser cache.

https://kb.iu.edu/d/ahic

Be warned, you may loose some passwords, cookies, history.
Follow the information on the link to see alternatives.

Something in your system may be corrupt causing the problem.

Thanks David, I've just run CCleaner but didn't seem to solve the issue. I'll put on my troubleshooting hat

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  #1464 (permalink)
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xplorer View Post
Today I can't seem to be able to use the 'Thanks' button.

I even changed browser to make sure it wasn't a browser issue.


Also, FIO is logging me out at random - occasionally I am browsing and all of a sudden I'm no longer logged in.

I tried to upload a video to show the behavior but can't even do that. Error attached.




Is anyone else experiencing that?

Please make sure you've disabled all the blocking scripts or other add-ons and plugins, just use normal Firefox or Chrome.

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  #1465 (permalink)
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xplorer View Post
Thanks David. Here I still can't thank posts, and when I clicked on a notification I was logged out automatically.

Odd.

There is a daily limit of thanks you can give. I believe it's 50, but haven't checked in years. In that situation, it won't let you give more thanks.

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  #1466 (permalink)
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  #1467 (permalink)
Site Moderator
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Big Mike View Post
Please make sure you've disabled all the blocking scripts or other add-ons and plugins, just use normal Firefox or Chrome.

Sent using the futures.io mobile app


Thanks Mike, I have disabled everything on Firefox, still same issue.

I have tried on IE (which does not have any blocking stuff), same issue.

I have tried different browsers, different profiles, nothing seems to work.


As long as it's only me affected I will assume it's a local issue anyway, so I'll work towards that end.


Big Mike View Post
There is a daily limit of thanks you can give. I believe it's 50, but haven't checked in years. In that situation, it won't let you give more thanks.

Sent using the futures.io mobile app

It's definitely not this, I have not given that many thanks in one day



There are some repeatable issues I am having, these showed up today along with the Thanks issue

1 - log onto site, see notifications, click on notifications, I get logged out

2 - check a thread - click on a quoted post which is in a page other than the current page, I get logged out

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  #1468 (permalink)
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Thanks @xplorer. I received a second trouble report just now which let me narrow down the problem, and I've reverted a change I made to cookies which must have caused this unintended side effect.

Everything should be fine now, please confirm. Sorry for the trouble.

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  #1469 (permalink)
Site Moderator
London UK
 
Experience: Beginner
Platform: CQG
Broker: S5
Trading: Futures
 
xplorer's Avatar
 
Posts: 5,096 since Sep 2015
Thanks: 12,682 given, 11,487 received


Big Mike View Post
Thanks @xplorer. I received a second trouble report just now which let me narrow down the problem, and I've reverted a change I made to cookies which must have caused this unintended side effect.

Everything should be fine now, please confirm. Sorry for the trouble.

Sent using the futures.io mobile app

Aha! Back in business. Thank you.



Odd that it was affecting a handful of people only.

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  #1470 (permalink)
Site Moderator
London UK
 
Experience: Beginner
Platform: CQG
Broker: S5
Trading: Futures
 
xplorer's Avatar
 
Posts: 5,096 since Sep 2015
Thanks: 12,682 given, 11,487 received


@Big Mike


Another thing I just noticed.

You mentioned my name in the previous post, so I went to the Mentions tab, but can't find your latest post.


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