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futures io site changelog and issues/problem reporting


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futures io site changelog and issues/problem reporting

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  #1161 (permalink)
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Big Mike View Post
No known issue that I can recall, it's something to do with the cookie on your side if you are being asked to log in again or if you are receiving a no permission error. Best guess is something is disabled in your browser regarding cookies.

What you can do is clear all *.bigmiketrading.com and *.futures.io cookies manually and then login and try again, but there is no known issue that would cause this problem. Try turning off all third party blockers on your side.

Mike

Hmm, odd that @xplorer got it too. I could reproduce this even after a full manual clearout and full factory reset in Chrome, but have been using Edge lately, will update. No known 3rd party blockers, any chance an F-Secure issue? Nothing reported.

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  #1162 (permalink)
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ratfink View Post
Hmm, odd that @xplorer got it too. I could reproduce this even after a full manual clearout and full factory reset in Chrome, but have been using Edge lately, will update. No known 3rd party blockers, any chance an F-Secure issue? Nothing reported.

OK, I just checked again and I see the issue. Not sure what caused it, but I will work to fix it shortly. The problem is that the URL contains www, and our site should be redirecting to non-www (just futures.io, not https://futures.io/). You don't have a cookie for the www domain, because that domain should never serve a page but instead redirect everything to non-www.

Not sure at what point that broke or why, but will check our nginx config for solution.

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  #1163 (permalink)
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Big Mike View Post
OK, I just checked again and I see the issue. Not sure what caused it, but I will work to fix it shortly. The problem is that the URL contains www, and our site should be redirecting to non-www (just futures.io, not https://futures.io/). You don't have a cookie for the www domain, because that domain should never serve a page but instead redirect everything to non-www.

Not sure at what point that broke or why, but will check our nginx config for solution.

Mike

Well found! Was clearly a great wedding/vacation/birthday.

Cheers

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  #1164 (permalink)
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ratfink View Post
Well found! Was clearly a great wedding/vacation/birthday.

Cheers

I believe I resolved the issue, please confirm on your side.

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  #1165 (permalink)
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Big Mike View Post
I believe I resolved the issue, please confirm on your side.

Mike

The problem originated when our old futures.io SSL certificate expired a few weeks ago, and a new wildcard certificate was put in its place. The existing www redirect was serving up the old bigmiketrading SSL certificate instead of the new one, causing an issue with the redirect.

I believe it's resolved now.

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  #1166 (permalink)
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Big Mike View Post
The problem originated when our old futures.io SSL certificate expired a few weeks ago, and a new wildcard certificate was put in its place. The existing www redirect was serving up the old bigmiketrading SSL certificate instead of the new one, causing an issue with the redirect.

I believe it's resolved now.

Mike

Sorted. Nice one.

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  #1167 (permalink)
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Big Mike View Post
I believe I resolved the issue, please confirm on your side.

Mike

Yep, sorted for me too, thanks.

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  #1168 (permalink)
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The X_Trader subforum has been renamed to Trading Technologies, to better describe the current products available from TT (X_Trader/MD Trader/ADL/TT web).

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  #1169 (permalink)
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Just noticed a way to generate the seemingly permanent last post flickering issue - I had to edit a post to correct a member's username so that he got 'mentioned' properly. Just this action set off the repeated flickering. Really interesting (to us saddos) is that it is cross-browser (in this case triggered in Edge, visible in Chrome, Firefox and Edge) so please don't say it's my fat cookies unless the rabbit hole is even deeper.

Cheers

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  #1170 (permalink)
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ratfink View Post
Just noticed a way to generate the seemingly permanent last post flickering issue - I had to edit a post to correct a member's username so that he got 'mentioned' properly. Just this action set off the repeated flickering. Really interesting (to us saddos) is that it is cross-browser (in this case triggered in Edge, visible in Chrome, Firefox and Edge) so please don't say it's my fat cookies unless the rabbit hole is even deeper.

Cheers

My experience is that there are many ways to cause the flicker, seemingly random. I've edited usernames before and not had an issue.

The way to fix it is to go back and Edit the post, and make any change -- I usually just add a space between words -- and then save it.

This has worked every time I have tried it.

Bob..

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