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Chat freezing


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Chat freezing

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  #1 (permalink)
Arcata, CA
 
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Mike, I don't think that my chat problems are due to your messing with the site at any given time... also there are many of us experiencing this problem... and it is occuring randomly across time... usually reloading the page shows the missed messages, but Saturday I clicked refresh numerous times with no result.. later I did and it showed hours worth of messages.

here are a few posts about it in case you missed them:

4:11am Peter: me too ... I thought it was just quiet with US
3:24am max-td: dont like to klick reload every minute
3:22am max-td: sorry -- CHAT-update-problem
3:21am max-td: i think i have it too now --i realized it the first time today
3:20am max-td: whats up with this chart-update-problem ? any infos on that ?
11:44pm Saroj: Mike, any idea why chat freezes up every so often? my last message was at 9:15pm.. I clicked on refresh and see messages up to 11:29..

06-21-09 1:37 PM sharky: i think there is a bug in the auto update somewhere
06-21-09 1:36 PM sharky: no its this site
06-21-09 1:32 PM Saroj: I was beginning to wonder if it was something on my LAN that was interfering, but I don't have any trouble with any other chat
06-21-09 1:24 PM sharky: yes dont know whats wrong with it
06-21-09 1:20 PM Saroj: chat has gone funky again

06-20-09 6:54am Saroj: so... if you see that I'm logged in but not participating for hours at a time... I'm not ignoring you.. I just don't realize anyone is chatting
06-20-09 6:53am Saroj: Jeesh... I hate that this chat keeps freezing up... I refreshed it 2 or 3 times after the "last" post at 6:16... just did again and I see that there was lots of chatting from then until 10p.m. when I went to bed..

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  #2 (permalink)
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Ok lets try to narrow it down. I've never had a problem with it.

What browser and operating system are you guys using?

Mike

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  #3 (permalink)
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Big Mike's Avatar
 
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Also:

In last two days I've had to restart the web server a BUNCH because I'm trying to fix one lingering issue from the server migration. Your chat would freeze during any of these.

I also just remembered that two nights ago I lost connection to our server overnight as well for about 5 seconds for an unknown reason. If the connection is broken at all then your chat won't refresh because it uses AJAX.

I think we might have to wait for me to stop restarting Apache to know for sure if the chat problem is that or something else. I am waiting for vbulletin tech support to take a look at the issue which is why I am restarting apache so much.

Mike

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  #4 (permalink)
Brisbane; Australia
 
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Just restarted computer and chat is refreshing again.
I updated to FF .11 yesterday and comp had not been off.
? Maybe FF update was issue ???

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  #5 (permalink)
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Let's see what others say. Also, if it is freezing, tell me if you are in normal mode or "full screen" mode on the chat.

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  #6 (permalink)
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Just duplicated the chat issue inside of IE8 using the normal (non full screen) mode.

Now that I've duplicated it I will see what I can do.

Mike

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  #7 (permalink)
Arcata, CA
 
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the computer that I'm running chat on is an AMD Athlon 64; 2.19 GHz; XP Media Center Edition; serv Pack 2; using IE 7.0.5730.13

It is happening in both full and small screens; hope that helps.

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  #8 (permalink)
Frankfurt
 
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chat in chrome browser hanging (small mode) here for one hour, that ive been away

max-td
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  #9 (permalink)
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I updated to the latest version just now.

I also bought the chat to remove the extra copyright notice at bottom. This entitles us to support as well, so if we keep having problems I'll ask the author for help.

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  #10 (permalink)
Near Dallas, Texas, US
 
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Just FYI, I have never seen issues with FireFox. I have not tried IE. Hope all is well now with the upgrade for everyone else.

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  #11 (permalink)
Frankfurt
 
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just an update --- no problems today for 7 hours now
FF & chrome

max-td
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  #12 (permalink)
Arcata, CA
 
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Still having a problem.. on both computers.. this one is using I.E.7 (7.0.5730.11); Pentium 4; 3.2FHz XP Pro Serv Pack 2; chat froze up at 0346AM until I refreshed at 0900AM. Any other information that might help dx the problem?

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  #13 (permalink)
Frankfurt
 
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hey saroj,
what about switching to FireFox or chrome to see if its better then on your machines ?!

max-td
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  #14 (permalink)
Arcata, CA
 
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Posts: 486 since Jun 2009
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Thanks for the suggestion, max... it isn't just me who is experiencing this problem though, including some with FF... frankly learning a new ancillary application would be a big distraction for me right now...

froze on me 2 or 3 times yesterday...

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  #15 (permalink)
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Manta, Ecuador
 
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Saroj View Post
it isn't just me who is experiencing this problem though, including some with FF...

Could these other people please post the troubleshooting info I requested at top of thread?

Then I can open a ticket with the author of the program.

Mike

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  #16 (permalink)
Frankfurt
 
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no more issues here

max-td
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  #17 (permalink)
Arcata, CA
 
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Posts: 486 since Jun 2009
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I notice that when I have clicked on something in the forum, a new window is opened... when I return to that window, the chat is frozen.. but it continues in the now-current window... I just noticed this and haven't tested the theory yet...

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Last Updated on June 24, 2009


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