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Anyone from CQG ever come on here? We should put together a list of suggested improvements. For me :
- Flatten button on the DOM
- DOM auto recentering function
- a better chart trader (Snap Trader is weird, clunky, requires the use of a separate study to use lines on the chart to manage open orders, something along the lines on Ninja or Multicharts' chart traders, simple buttons, lines open to show your position and stops etc. simple
CQG has some great stuff all together, but sometimes they miss the boat with the simple things imo
Can you help answer these questions from other members on NexusFi?
For future reference in this thread, if anyone is looking for help with a CQG platform and can't find it here...click on the Support button in the top right window of your platform, then click Ask CQG and a dialogue box will pop up and prompt you to start typing your question. I have used this feature twice and received a response within 60 secs both times. If support is unable to help you via chat box, they will request permission to take control of your PC. I have allowed this both times I requested help and my problems were resolved.
Liquidate All is the button that flattens all your opened positions.
I don't think there is a flatten button just to flatten the position you have as displayed on the DOM. I think this is partly because CQG displays positions of individual legs on the DOM when you have a position of a synthetic spread opened, and allowing liquidating certain leg via DOM does not make much sense when you don't actually have an open position of that leg. There is also scenarios where the DOM displayed open positions when you actually exited the position through synthetic spread. Depends on different brokers, you might also get Open Position on the DOM for days if you executed your trades through your broker. I heard stories CQG took some blames of their functionalities because novice traders in prop shops always fat finger.
Liquidate ALL on the DOM is designed for absolute emergency. if you want to exit the market on particular DOM, Buy Market/Sell Market button on the DOM is potentially good enough. You may also liquidate the whole position of certian contract easily via your Order and Position page.
