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Optimus Futures trading broker review

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  #1 (permalink)
 Zoethecus 
United States of America
 
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If you have an account there, please share your experiences.

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  #3 (permalink)
clapper
Long Lake, MN
 
 
Posts: 2 since Aug 2010
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I have an account with Optimus (actually 3). My experience with them has been excellant!!! Their customer service is 5 stars all the way. Their staff is very knowledgeable and courteous. I never get voice mail when I call, in fact I have called late in the evening expecting to leave a voice message, but got someone on the second ring. Any problems I have had, were dealt with immediately and follow-up communication via email or a phone call is the norm. These guys have proven to me that they do not take my business with them for granted and I think you will find same also. I started with a small account with these guys, and because of their service, I have added two accounts and additional funds to my original account.

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  #4 (permalink)
 Jaguar52 
NY + NY/USA
 
Experience: Advanced
Platform: Ninja
Broker: Optimus Futures- Rithmic
Trading: CL, 6E
 
Posts: 236 since Nov 2009
Thanks: 11 given, 1,270 received

I have an account at AMP/MIRUS/RJO and OPTIMUS Futures. I have had accounts at PFG, and MANN Financial.
By far the best service has been from Optimus Futures. I appreciate it when the broker takes an interest in what I am doing, and calls me from time to time to offer help or suggestions. I also like dealing with a broker who is realistic about traders expectations and offers competitive rates while safe guarding traders against too much leverage.
None of the other brokers have ever taken any steps to ensure that I was off to a good start or even the time to know me as a trader.
I also have seen first hand what an excellent data feed Rithmic is, unfiltered. I have had some horror stories with other feeds, especially TradeStation-RJO. The Zenfire feed is also very good, but I like that Rithmic has its own data center. I have not had any data problems with Rithmic, although I have had a few - rare - with Zenfire.
Hope this helps you decide.

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  #5 (permalink)
 Big Mike 
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Moderator Notice
Moderator Notice



Optimus Futures thread:
(this one)

Rithmic thread:


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  #6 (permalink)
 Haverchuck 
California
 
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clapper View Post
I have an account with Optimus.

Would you mind sharing your opinion of the Optimus/Vision account portal? Specifically, can you log in to see trade info updated in real-time (as with RCG) or is it delayed until late in the day (as with Dorman)? Thanks

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  #7 (permalink)
 Big Mike 
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FYI, Optimus is holding a webinar later today at 5:30pm eastern.

https://my.dimdim.com/otgwebinars/

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  #8 (permalink)
 MetalTrade 
 
 
Posts: 1,081 since May 2010

can u record it please ? i will be sleeping at that time

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  #9 (permalink)
 Big Mike 
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Matt,

Kudos on the webinar, great job.



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  #10 (permalink)
 mattz   is a Vendor
 
 
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As the guy who build this great forum, I appreciate your kind words.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #11 (permalink)
 MetalTrade 
 
 
Posts: 1,081 since May 2010

Hello, I just woke up, can I view it ? Was it recorded ? thanks

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  #12 (permalink)
 mattz   is a Vendor
 
 
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Good Morning. I pressed the Recorder button and waiting for the DIMDIM guys to give me the link.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #13 (permalink)
 Big Mike 
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For those wondering, I found out that Optimus allows new accounts from US, European countries, Australia and Asia. For Canada, it's pretty much everything except Ontario and BC.

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  #14 (permalink)
 mattz   is a Vendor
 
 
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Haverchuck View Post
Would you mind sharing your opinion of the Optimus/Vision account portal? Specifically, can you log in to see trade info updated in real-time (as with RCG) or is it delayed until late in the day (as with Dorman)? Thanks

The portal has a real time component in it.
I saw trades show up there in seconds to a few minutes depending on the platform.

Image attached to show you what you will see.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #15 (permalink)
clapper
Long Lake, MN
 
 
Posts: 2 since Aug 2010
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Visions portal is not updated in real time. It could be several hours before it is updated. For me that was not a huge issue. Customer service and competitive rates were more important. If you are using Ninja or Muticharts, you should be able to get that info. right on the platform.
Haverchuck View Post
Would you mind sharing your opinion of the Optimus/Vision account portal? Specifically, can you log in to see trade info updated in real-time (as with RCG) or is it delayed until late in the day (as with Dorman)? Thanks


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  #16 (permalink)
 mattz   is a Vendor
 
 
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Posts: 2,489 since Sep 2010
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The Portal is an important component as it serves as an additional confirmation of trades.

As brokers we have components that allow us real time view:
1) R-Trader for Rithmic used by any platform (Ninja, Multicharts)
2) Use of the Pre-lim on the Portal

What I have shown above and claimed is done with a broker log-in.

There are components on the Portal that do take hours such as the equity-run.
The pre-lim should be close to almost immediate upon clearing of the trade.

Always trying to improve things and will check further.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #17 (permalink)
 skilo 
Chicago, IL
 
Experience: Master
Platform: NT,TS,TT,CQG,Bloomberg,Telerate
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Just wanted to add my comments on Rithmic and Optimus trading. So far I have had great experience with the rithmic connection and no issues of connection failures. Also my broker Matt from Optimus has bent over backwards getting me set up and moving my license over from Zen Fire to Rithmic. Been a great experience so far and a lot different hospitality then my previous two brokers.

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  #18 (permalink)
BradRightAngle
los angeles, california, unite
 
 
Posts: 1 since Nov 2010
Thanks: 0 given, 1 received

We are automated ES system developers and Optimus recently began running one of our systems. We were referred to them through a mutual client. We had no experience with Rithmic having always used Zenfire or Trading Technologies feeds with other brokers who run our systems. Their NT connection via Rithmic has proven to have outstanding execution speed resulting in very little, if any, slippage. We utilize a proprietary interface between TradeStation and NT which can be confusing to some brokers, but they had no issues with it and grasped the technology immediately. Our results with Optimus have been superior to other feeds due to accuracy of execution. They have an outstanding level of communication, confirming trade entries and exits in real time and instantly solving any technical issues. My understanding from clients is their customer service is exceptional, sometimes an issue in the world of futures. They pay a lot of attention to the little details which is important. All in all, we couldn't be happier with our relationship with Optimus and several of our clients have moved accounts there. There are futures brokers who have many issues, so when one is getting it right, we think it's important to voice that opinion.

Brad P.
RIght Angle Trading

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  #19 (permalink)
 papa15 
Wake Forest, NC
 
Experience: Intermediate
Platform: Sierra Charts, Investor RT, Ninja Trader
Broker: VanKar
Trading: NQ
 
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Posts: 527 since Sep 2009
Thanks: 583 given, 1,245 received

I just opened an account with Optimus. Matt and Jennifer were excellent in helping the switch go smoothly. My phone calls have been answered within 2 rings every time. So far I am very pleased.

I am set up with Sierra Charts and R-Trader, but since I also have a lifetime license with NT I can use that platform as well. The best feature of R-Trader is that it puts OCO orders at the market. The combo of Sierra Charts and R-Trader is very good.
Papa15

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  #20 (permalink)
 MetalTrade 
 
 
Posts: 1,081 since May 2010

papa15: what are the rates at them ?

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  #21 (permalink)
 tickvix 
USA
 
Experience: Intermediate
Platform: Infinity
Broker: Infinity
Trading: ES, Euro
 
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Posts: 232 since Feb 2010
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MetalTrade View Post
papa15: what are the rates at them ?

I found them very expensive.

Just finished talking to Matt and got great pricing for Euro and ES mini!!! Going to open an account with Matt with in a few days.

TickVix/Gregory

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  #22 (permalink)
 tickvix 
USA
 
Experience: Intermediate
Platform: Infinity
Broker: Infinity
Trading: ES, Euro
 
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tickvix View Post
Just finished talking to Matt and got great pricing for Euro and ES mini!!! Going to open an account with Matt with in a few days.

TickVix/Gregory

Oh one other point in order to get GREAT PRICING you got to speak Russian!!! Lessons to how to speak are avalble by request. LOL

Gregory

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  #23 (permalink)
 papa15 
Wake Forest, NC
 
Experience: Intermediate
Platform: Sierra Charts, Investor RT, Ninja Trader
Broker: VanKar
Trading: NQ
 
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MetalTrade View Post
papa15: what are the rates at them ?

I found them very expensive.

MT
I discussed with Matt the rate I paid at my previous broker and he matched it, plus he provides Sierra Charts for free. I was just talking to him on the phone and he told me he is able to lower my rate even more since SC is giving him a rate reduction. He could have kept that but he didn't; he passed it on to me and all his other customers.

Quite honestly, we are in an era where commissions are fast becoming of lesser importance, taking a backseat to customer service, platform and data reliability, and your overall comfort level with the broker. I might have found a lower commission somewhere else, but I doubt I would have found better customer service. Matt and Jennifer have been most helpful in all my dealings with them. Other brokers might match them, but I doubt they exceed them. I am quite content so far. If you are looking for a broker, at least give them serious consideration.

Papa15

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  #24 (permalink)
 tickvix 
USA
 
Experience: Intermediate
Platform: Infinity
Broker: Infinity
Trading: ES, Euro
 
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Posts: 232 since Feb 2010
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papa15 View Post
MT
I discussed with Matt the rate I paid at my previous broker and he matched it, plus he provides Sierra Charts for free. I was just talking to him on the phone and he told me he is able to lower my rate even more since SC is giving him a rate reduction. He could have kept that but he didn't; he passed it on to me and all his other customers.

Quite honestly, we are in an era where commissions are fast becoming of lesser importance, taking a backseat to customer service, platform and data reliability, and your overall comfort level with the broker. I might have found a lower commission somewhere else, but I doubt I would have found better customer service. Matt and Jennifer have been most helpful in all my dealings with them. Other brokers might match them, but I doubt they exceed them. I am quite content so far. If you are looking for a broker, at least give them serious consideration.

Papa15

Very true Papa15. Had very productive conversation with Matt today. In fact decided to call Matt after your first post this morning. My broker is no longer with the company went to work in his family business, so I decided to look for new option. Your input was very helpful. Moreover Matt was very helpful in addressing my needs. I think we are having very good start.

Gregory

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  #25 (permalink)
 papa15 
Wake Forest, NC
 
Experience: Intermediate
Platform: Sierra Charts, Investor RT, Ninja Trader
Broker: VanKar
Trading: NQ
 
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Posts: 527 since Sep 2009
Thanks: 583 given, 1,245 received

MT
It is no need to get into a discussion on what rate I am paying. Matt and I came to a deal that satisfied me, and then he even beat that. In my original conversation with him he told me he could discount more when I went over certain volume levels of trading, but to be honest, I am a small volume trader and won't reach that level for a while. I am certain you could get a better rate than I based on your volume.

From what I read on another thread, Velocity will meet or beat other broker rates, so what is posted on their website is the starting point for a rate and not the final word. I have seen other broker sites that give the commission rate based on volume trading. You just have to accept that in trading, just like with air line tickets, not everyone pays the same rate, and quite honestly it is best not to openly discuss what rate you did pay. Just leave it at this. I am currently happy.

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  #26 (permalink)
 Big Mike 
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Manta, Ecuador
 
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papa15 View Post
I just opened an account with Optimus. Matt and Jennifer were excellent in helping the switch go smoothly. My phone calls have been answered within 2 rings every time. So far I am very pleased.

I am set up with Sierra Charts and R-Trader, but since I also have a lifetime license with NT I can use that platform as well. The best feature of R-Trader is that it puts OCO orders at the market. The combo of Sierra Charts and R-Trader is very good.
Papa15


tickvix View Post
Just finished talking to Matt and got great pricing for Euro and ES mini!!! Going to open an account with Matt with in a few days.

TickVix/Gregory

Awesome guys, thanks for sharing. Matt is without a doubt the kind of guy that cares about your account, you are not just a "number". If you start talking about Россия-Матушка you may get a special discount price, lol

Mike

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  #27 (permalink)
 tickvix 
USA
 
Experience: Intermediate
Platform: Infinity
Broker: Infinity
Trading: ES, Euro
 
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Big Mike View Post
Awesome guys, thanks for sharing. Matt is without a doubt the kind of guy that cares about your account, you are not just a "number". If you start talking about Россия-Матушка you may get a special discount price, lol

Mike


hahahaha

Mike this is funny "Россия-Матушка" well now days we can find just anything Google.

Gregory

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  #28 (permalink)
 aslan 
Madison, WI
 
Experience: Advanced
Platform: ALT
Trading: ES
 
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Posts: 617 since Jan 2010
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I opened an account with Optimus late last year to replace a ZenFire account. I worked with Matt to get my account open, and it was up and running right away. Matt spent a great deal of time talking with me, and it became very apparent that Matt cared about me being successful and not about providing $500 margin accounts. It's nice having a broker that knows you and cares about you and your account.

The feed used is Rithmic, which is what Zen is built on top of. I have spent a lot of time comparing Rithmic and Zen and I found no issues with the Rithmic feed. It has been rock solid.

I am using Sierra Chart for charting and trading, which has been a dream for me. The executions have been fast and accurate.

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  #29 (permalink)
 jinhar 
mumbai maharashtra/india
 
Experience: Beginner
Platform: Ninja
Trading: Crue/Tf
 
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Posts: 289 since Jun 2009
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Just opened a new account with optimus and this week there feed is excellent but more then that customer service of optimus is just amazing . Thanks Matt.

Best Regards
Jinhar

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  #30 (permalink)
 omaha786 
San Diego, California
 
Experience: Intermediate
Platform: Sierra Chart
Broker: IB, OEC, Optimus, DDT
Trading: ES, ZN
 
Posts: 221 since Jun 2010
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Hi, Matt, according to SC, the OCO bracket is managed on the client side (SC) if the order is placed through SC chartDOM. What if the order is placed through R-Trader, is the bracket managed by R-Trader (client) or Rithmic server? Thanks,

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 mattz   is a Vendor
 
 
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omaha786 View Post
Hi, Matt, according to SC, the OCO bracket is managed on the client side (SC) if the order is placed through SC chartDOM. What if the order is placed through R-Trader, is the bracket managed by R-Trader (client) or Rithmic server? Thanks,

Hello Omaha,

On RTrader the OCO orders will sit on the Rithmic servers and not on your computer.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #32 (permalink)
Salsem Elliott Waves
Italy
 
 
Posts: 32 since Jan 2011
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hello matt
I wanted to know about futures commissions: es, mini dow, Eurex,,,
you have an IM service ?....
for customers like me who do not speak English.
I live in Italy and chat to me important to contact broker.
Matt, can I have your e-mail address?


))

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 mattz   is a Vendor
 
 
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Salsem Elliott Waves View Post
hello matt
I wanted to know about futures commissions: es, mini dow, Eurex,,,
you have an IM service ?....
for customers like me who do not speak English.
I live in Italy and chat to me important to contact broker.
Matt, can I have your e-mail address?


))

I will drop you an PM. In addition to obvious (English), our office has staff that speaks Fluent Spanish, French, Portuguese,Hebrew,Arabic and conversational Italian(not fluent). We'll see if we can talk LOL

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #34 (permalink)
Yasha
San Francisco
 
 
Posts: 4 since Apr 2011
Thanks: 0 given, 2 received

Hello Matt,

After reading some of the positive reviews, I'd like to get some info from you about commission and new account. I can't PM you yet. If you can PM me or give me your email address, that would be appreciated.

Thanks.

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 mattz   is a Vendor
 
 
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Yasha View Post
Hello Matt,

After reading some of the positive reviews, I'd like to get some info from you about commission and new account. I can't PM you yet. If you can PM me or give me your email address, that would be appreciated.

Thanks.

I PM'd you with my email.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #36 (permalink)
gracepips
Northern Ireland, UK
 
 
Posts: 68 since Dec 2010
Thanks: 76 given, 43 received

A few weeks ago I was on the search for a Futures broker as I was coming from a Forex (MB Trading) background. Through futures.io (formerly BMT)'s helpful members and a lot of research I eventually decided onOptimus Trading Group. Main reason, simple, I was getting a good deal but more importantly for me was the personal customer service and the level of care shown by Matt.

From Jennifer on the accounts desk, Matt the owner and now Zack a new Optimus team member who deals with all things software related, the move to Optimus has been flawless.
As a free gift I received Easy
-Trader as money management software. It allows you to match your % risk to the correct lot size and place your trades directly on your chart. Basically it replaces the NT chart trader with much more functionality. I paid $600 for similar software when I was using Metatrader that was not anywhere close to the sophistication of Easy Trader. Zack from Optimus guided me through the Easy Trader installation using Skype screen sharing and it was all complete in 5-10 minutes Probably the best place to get a feel for Easy Trader is the video guides on the Optimus YouTube channel
In another sense I'm not surprised at this at all, as Matt has from my first email exhibited nothing but integrity and a desire to make the
futures trading environment one where I can learn and grow in a safe controlled fashion. Optimus in my honest opinion has their customers’ best interests at heart.

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  #37 (permalink)
 ejtrader 
Portland, OR
 
Experience: Intermediate
Platform: Sierra Chart
Trading: ES
 
Posts: 269 since Jan 2011
Thanks: 327 given, 180 received

Just wanted to post a really postitive experience about Matt/Optimus Group. Matt is very professional/technical who could understand my needs and went beyond - what I could have expected him to do.

Really a nice experience so far about Matt and Optimus!!

Thanks.

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  #38 (permalink)
 Sad Planet 
Mossel Bay-South Africa
 
Experience: Intermediate
Platform: Sierra - MetaTrader 5
Broker: ActivTrades - Amp/Rithmic
Trading: Futures and FX
 
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Posts: 54 since Aug 2010
Thanks: 18 given, 37 received

Hi Matt,

Why, on your website, when you click Resources > Trading Tools > Margin Info, does it not give you any info but just open another browser?
Do you have any info on with-drawls and deposits.

I suppose I should have asked Jennifer these questions when replying to her email.

Thanks.

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  #39 (permalink)
 mattz   is a Vendor
 
 
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Sad Planet View Post
Hi Matt,

Why, on your website, when you click Resources > Trading Tools > Margin Info, does it not give you any info but just open another browser?
Do you have any info on with-drawls and deposits.

I suppose I should have asked Jennifer these questions when replying to her email.

Thanks.

I appreciate that you have brought it to my attention. This must be an internal page issue.
We have changed hosts a number of times due to the increasing traffic to our site, and sometimes the file gets corrupted in the transfer. This wknd I will take a look and fix...Thanks again.

PS. In general, you can always drop me an email or PM me about these kind of issues because I don't want to turn futures.io (formerly BMT) into my customer service portal.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #40 (permalink)
 Sad Planet 
Mossel Bay-South Africa
 
Experience: Intermediate
Platform: Sierra - MetaTrader 5
Broker: ActivTrades - Amp/Rithmic
Trading: Futures and FX
 
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Posts: 54 since Aug 2010
Thanks: 18 given, 37 received


mattz View Post
I appreciate that you have brought it to my attention. This must be an internal page issue.
We have changed hosts a number of times due to the increasing traffic to our site, and sometimes the file gets corrupted in the transfer. This wknd I will take a look and fix...Thanks again.

PS. In general, you can always drop me an email or PM me about these kind of issues because I don't want to turn futures.io (formerly BMT) into my customer service portal.

Thanks for the reply.
I'll send my questions to Jennifer when replying to her email. Also your "Contract Specifications" don't work very well, it only gives you currencies.
Lastly, why would I choose Optimus over Mirus. Those are the two that I've narrowed my choices down to.
Thanks.

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  #41 (permalink)
 Sad Planet 
Mossel Bay-South Africa
 
Experience: Intermediate
Platform: Sierra - MetaTrader 5
Broker: ActivTrades - Amp/Rithmic
Trading: Futures and FX
 
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Posts: 54 since Aug 2010
Thanks: 18 given, 37 received

Here's another issue. If Optimus/VFM/Rithmic provide unfiltered data, what kind of data is MB Trading providing? Look at the amount of bars provided or data for the same period of time. They're what I use right now but they make my head hurt far too frequently.

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  #42 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
Thanks: 12 given, 39 received

Some may not realize, but about ~4 yrs ago MB had incredible tick data, but it declined drastically. How do the index futs compare (ES, TF)?

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  #43 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
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Posts: 49,958 since Jun 2009
Thanks: 32,433 given, 98,143 received

Lets not get sidetracked - this thread is about Optimus. If you want to create a new thread and compare MB Trading to Rithmic, you can, although it's already been covered I'm sure in the 40+ pages of posts in this thread:



Mike

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  #44 (permalink)
 Sad Planet 
Mossel Bay-South Africa
 
Experience: Intermediate
Platform: Sierra - MetaTrader 5
Broker: ActivTrades - Amp/Rithmic
Trading: Futures and FX
 
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SgtJ View Post
Some may not realize, but about ~4 yrs ago MB had incredible tick data, but it declined drastically. How do the index futs compare (ES, TF)?

I only watch CL, NQ and 6E, so I'm not sure, but I'll post charts for comparison for the ES. I don't subscribe to ICE data so I can't post for the TF.
Edit: In the appropriate thread.

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  #45 (permalink)
 timefreedom 
Indianapolis, IN USA
 
Experience: Advanced
Platform: Ninjatrader TOS Custom
Broker: Several
Trading: ES CL ZB
 
Posts: 374 since Dec 2009
Thanks: 225 given, 380 received


Sad Planet View Post
Here's another issue. If Optimus/VFM/Rithmic provide unfiltered data, what kind of data is MB Trading providing? Look at the amount of bars provided or data for the same period of time. They're what I use right now but they make my head hurt far too frequently.

@mattz, if possible would like to hear the reply to this. I remember having a similar issue back when the CME unbundled their tick data. I was then getting more data from zenfire and significantly less data from TOS. The frustrating part about that situation was that my TOS data exactly matched the data coming from the CME using the CME's own platform - and yet, clearly, there was more data being pushed out by zenfire.

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  #46 (permalink)
L4G4D3LL1C
Hong Kong
 
 
Posts: 6 since May 2011
Thanks: 0 given, 6 received

Hi Matt, just thought i'd post on your thread.

I'm a professional programmer, and have been building a proprietary automated-trading system in my own time.

Currently i've tried it hooked up to zen-fire demo - at least for when i've needed to do some testing.

But i've been realizing that zen-fire has a few issues - and i'd much rather code directly against the Rithmic R-Api, than against their api solution plastered on top of it.

Anyway you'll probably hear more from me as i open an account - i'm avoiding those brokers pushing the zen-fire route.
For me its a trust issue. I've asked some qns on zenfire and haven't got clear or honest responses.
Maybe if they knew as much as the Rithmic guys they could explain things better and ease my mind. But they haven't even tried so I believe it's safest just to going with the source, and not have to worry about it

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  #47 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
Thanks: 12 given, 39 received


L4G4D3LL1C View Post
Hi Matt, just thought i'd post on your thread.

I'm a professional programmer, and have been building a proprietary automated-trading system in my own time.

Currently i've tried it hooked up to zen-fire demo - at least for when i've needed to do some testing.

But i've been realizing that zen-fire has a few issues - and i'd much rather code directly against the Rithmic R-Api, than against their api solution plastered on top of it.

Anyway you'll probably hear more from me as i open an account - i'm avoiding those brokers pushing the zen-fire route.
For me its a trust issue. I've asked some qns on zenfire and haven't got clear or honest responses.
Maybe if they knew as much as the Rithmic guys they could explain things better and ease my mind. But they haven't even tried so I believe it's safest just to going with the source, and not have to worry about it

You might look into coding for SierraChart. They offer the Rithmic (Optimus broker) feed via api and also have an infrastructure in place for distributing proprietary studies/dlls. It's a very stable platform w/ a low level advanced custom study capability.

Sierra Chart - Advanced Custom Study Interface and Language

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  #48 (permalink)
L4G4D3LL1C
Hong Kong
 
 
Posts: 6 since May 2011
Thanks: 0 given, 6 received


SgtJ View Post
You might look into coding for SierraChart. They offer the Rithmic (Optimus broker) feed via api and also have an infrastructure in place for distributing proprietary studies/dlls. It's a very stable platform w/ a low level advanced custom study capability.[/url]

Thanks, haven't actually looked into the trading platform options yet.
I wouldn't use one for strategy execution though as wouldn't want the processor overhead. I'm running optimized c++ and recalculating custom indicators at every trade tick. Simulating the strategy on an entire trading day of ~1 million ticks takes just a few seconds.

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  #49 (permalink)
 mattz   is a Vendor
 
 
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Posts: 2,489 since Sep 2010
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L4G4D3LL1C View Post
Hi Matt, just thought i'd post on your thread.

I'm a professional programmer, and have been building a proprietary automated-trading system in my own time.

Currently i've tried it hooked up to zen-fire demo - at least for when i've needed to do some testing.

But i've been realizing that zen-fire has a few issues - and i'd much rather code directly against the Rithmic R-Api, than against their api solution plastered on top of it.

Anyway you'll probably hear more from me as i open an account - i'm avoiding those brokers pushing the zen-fire route.
For me its a trust issue. I've asked some qns on zenfire and haven't got clear or honest responses.
Maybe if they knew as much as the Rithmic guys they could explain things better and ease my mind. But they haven't even tried so I believe it's safest just to going with the source, and not have to worry about it

PLEASE PM (Private Message)me your email and I will answer your questions. We have hooked up algo/system traders to Rithmic R-API and we also used NinjaTrader/Rithmic to connect to TradeStation, etc. if you are not an Elite Member, please email me (matt-(AT SIGN)-optimusfutures.com

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #50 (permalink)
 thegrail 
United States
 
Experience: Intermediate
Platform: Trade Navigator, esignal
 
Posts: 10 since Oct 2010
Thanks: 0 given, 1 received

I recently opened an account with Optimus and have been working with Matt who has been absolutely great.Not only will he work to solve any problem or concern you may have, but I enjoy speaking to him as well. Here are a few examples of the stellar service I have received:

The first time I emailed him, it was around 1:00 am EST. I thought I'd wake up to a response, but to my surprise Matt replied within a few minutes.The emails went on for another hour. I never experienced that before.

When there was a problem with my demo login, he got on it and solved the problem right away.

When I told Matt I was paying less commission with another company, he worked with me to lower my commissions. I was very grateful. (Don't be a schmuck like me, pay the man.)

Last week I told him I was having trouble understanding some features in the R-Trader platform, so he created a video for me. That was remarkable and unexpected. What company ever created you a video because you didn't underrstand something?

As far as the platform goes, although I have had an issue with R-Trader, which is being worked on by Rithmic, it is the fastest broker feed I've every experienced.

If you have a problem, Matt will do his best to solve the problem, and he actually follows up, unlike most companies in this industry. He won't let it go until your problem is resolved. Matt takes it as a badge of honor to stand out from the rest, which means he is conscientious about any issues you may have, and he has integrity. Matt is a rare find and I highly recommend you check out Optimus.


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  #51 (permalink)
L4G4D3LL1C
Hong Kong
 
 
Posts: 6 since May 2011
Thanks: 0 given, 6 received

Yeah, i am checking it out
Just as long as he doesn't burn himself out with all this fantastic customer service, and has some discretion about time wasters it'll all be good haha

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  #52 (permalink)
 revtrader 
PA
 
Experience: Advanced
Platform: NT
 
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Posts: 59 since Jul 2009
Thanks: 180 given, 43 received

Matt and Jennifer from Optimus are VERY professional. From the beginning, Matt worked hard at making sure my account was setup as I wanted. Even when there was a slight issue with Vision Financial, they contacted them to quickly resolve the issue. Jennifer has been extremely courteous and forthright with all her communication with me. Over my trading history, I have had accounts with 6 different brokers and Optimus ranks at the top of my list. I highly recommend you look at their firm if you are looking for a broker. Not to mention that their commission structure is very competitive.

Thanks Optimus Trading Group

Revtrader

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  #53 (permalink)
 sharky 
MIAMI,FL
 
Experience: Advanced
Platform: NinjaTrader
Broker: Private
Trading: Zn,6E,6J
 
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Posts: 1,060 since Jun 2009
Thanks: 624 given, 3,900 received

hmmm i love optimus,matt took care of almost everything for me the other little things i had to do from my end but anything from their end that needed done they did without even missing a beat.matt lets me do things at my pace witch is slow as i have a busy life and a full plate most of the time.if i have any questions matt answers them right then or call's vision and 3 ways with me untill i understand what is going on.he even set up my account so i can trade the time that i need to trade with the margins that i want not the margins he wants.i have funded my account and got all my data and set up my ninja already but no time to trade that account right this min.he even offered to get me a license key from ninja but i bought it instead.hes a great guy and will talk to you for hrs about life or trading whatever you need.overall he has been perfect so far,i could say alot more but its personal stuff between him and i...sharky

KILLING THE MARKETS DAILY
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  #54 (permalink)
 ikeaboy 
Stockholm
 
Experience: Intermediate
Platform: NinjaTrader, Multicharts, Tradestation
Trading: US and Canadian Stocks
 
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Posts: 59 since Jun 2010
Thanks: 21 given, 5 received

Does Optimus or actually Vision provide an web interface where you can see your balances, transactions etc? (like that one from RCG for Mirus)

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  #55 (permalink)
 mattz   is a Vendor
 
 
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ikeaboy View Post
Does Optimus or actually Vision provide an web interface where you can see your balances, transactions etc? (like that one from RCG for Mirus)

Yes. there is a portal that we provide that had all the necessary details:
Daily Equity Runs, Month To Date Commissions, Open Futures, Open Options, Options Expiration Report, Last Trading Day Report, Futures Trade Prelim, Option Trade Prelim, etc

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #56 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
Thanks: 12 given, 39 received


ikeaboy View Post
Does Optimus or actually Vision provide an web interface where you can see your balances, transactions etc? (like that one from RCG for Mirus)

Vision Financial Markets - Futures, Securities & Options | Brokerage, Clearing & Technology

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  #57 (permalink)
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
 
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Posts: 865 since Jun 2011
Thanks: 610 given, 1,070 received

Recently moved my account to Optimus.

I was using NT with a zenfire feed but started getting alot of disconnects with zenfire. I have no idea why as at one time I hardly ever got any disconnects. I wanted to try rithmic so started looking for a broker. I realize zenfire is a repackaged rithmic. But my understanding is zenfire has its own servers so you are beholden to the servers they use. Since switching to rithmic feed I have not gotten any disconnects. I also cannot prove this but just watching the "rithmic" feed just seems smoother but have no empirical evidence to back it up.

As far as Optimus goes like others have said Matt is very attentive and takes time to talk to his customers. He also set me up on r trader which I will not use to execute orders since I have an auto trade strategy I use with Ninjatrader. But it is very nice that any trade in Ninja can be viewed at the same time in r trader. Where this helps me is if I my system executes an autotrade it will send me a text alert. If I am across town in a coffee shop and get the text I can open r trader on my laptop to watch my position that was executed back home in NT. If I tried to open another instance of NT on another machine using same account would cause problems. So it is really nice r-trader mirrors trades taken in NT and can be open at same time on another machine. This gives me some added protection if I need to be away from my trading machine.

Also dealing with Vision Financial the clearing firm Optimus uses has gone smooth as well. It is very important to me I am comfortable with the clearing firm since that is where your money sits. Vision seems to have their act together.

So in summary I am very satisfied with the opening process with Optimus and the use of rithmic so far.

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  #58 (permalink)
paulg
NY
 
 
Posts: 90 since Sep 2009
Thanks: 53 given, 22 received

Does Optimus provide an online chat service for quick help situations such as tech support (not order desk issues)?

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  #59 (permalink)
 mattz   is a Vendor
 
 
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paulg View Post
Does Optimus provide an online chat service for quick help situations such as tech support (not order desk issues)?

We honestly prefer to handle all situation by phone, even if the smallest of technical or any help issue.
That way the customer could be specific and we can even do remote assistance if needed.
You could see support button on our site at the top of the page and this is where we provide remote access for more complex tech support. If someone is overseas and does not want to incur phone charges we could do Skype calls. (we provide that to clients).

However, online chat is not a bad idea for initial consultation so could implement that.
I appreciate the question.

Matt

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #60 (permalink)
 Family Trader 
Palm Beach County
 
Experience: Advanced
Platform: OEC about to change to Ninja
Trading: ES ,EUR/USD
 
Posts: 179 since Feb 2011
Thanks: 66 given, 90 received


mattz View Post
We honestly prefer to handle all situation by phone, even if the smallest of technical or any help issue.
That way the customer could be specific and we can even do remote assistance if needed.
You could see support button on our site at the top of the page and this is where we provide remote access for more complex tech support. If someone is overseas and does not want to incur phone charges we could do Skype calls. (we provide that to clients).

However, online chat is not a bad idea for initial consultation so could implement that.
I appreciate the question.

Matt

You do a great job , Matt...just don't get sand in your IPad...

Trader

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  #61 (permalink)
 papa15 
Wake Forest, NC
 
Experience: Intermediate
Platform: Sierra Charts, Investor RT, Ninja Trader
Broker: VanKar
Trading: NQ
 
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Posts: 527 since Sep 2009
Thanks: 583 given, 1,245 received

I have been with Optimus for about 6 months and I must tell you the level of service has not dropped off....lots of places wow you when you first show interest but once signed up they seem to disappear.....have not had any of that with Optimus.

Matt has continued to provide SC to me, which allows me to use Ubuntu. I also am able to run NinjaTrader in parallel. That paid huge dividends last week when my NT computer rebooted out of the blue.

If you are even remotely thinking of switching brokers, do yourself a favor and consider Optimus...

My focus is on:
1. Avoid the opening chop.
2. Honor stops
3. Ensure reward > risk on all trades
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  #62 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
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Posts: 49,958 since Jun 2009
Thanks: 32,433 given, 98,143 received


papa15 View Post
I have been with Optimus for about 6 months and I must tell you the level of service has not dropped off....lots of places wow you when you first show interest but once signed up they seem to disappear.....have not had any of that with Optimus.

Matt has continued to provide SC to me, which allows me to use Ubuntu. I also am able to run NinjaTrader in parallel. That paid huge dividends last week when my NT computer rebooted out of the blue.

If you are even remotely thinking of switching brokers, do yourself a favor and consider Optimus...

Glad you've found a broker you like! Thanks for the review.

Mike

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  #63 (permalink)
 papa15 
Wake Forest, NC
 
Experience: Intermediate
Platform: Sierra Charts, Investor RT, Ninja Trader
Broker: VanKar
Trading: NQ
 
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Posts: 527 since Sep 2009
Thanks: 583 given, 1,245 received

Folks
I just wanted to share a recent experience I had with Matt. Last week he emailed me out of the blue and asked what my commission on futures was. I told him and he lowered the rate by 20 cents per round turn. I want to stress I did not contact him and I am not a large volume trader by any stretch of the imagination. I am the prototypical small retail trader that can easily get lost in the crowd. I was absolutely floored that he did this, but I have to tell you it is not the first time....it is the third time in 7 months. I originally switched to Optimus from TOS with a promise of $5 round turn. Before the account was funded, Matt lowered the commission to $4.75. Later in the spring, it was lowered out of the blue and then last week came the third time......

For full disclosure, I have not been asked to make this post....I am doing it purely out of gratitude for a broker that has looked out for the small guy.....

My focus is on:
1. Avoid the opening chop.
2. Honor stops
3. Ensure reward > risk on all trades
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  #64 (permalink)
 Babool 
Detroit, MI
 
Experience: Master
Platform: Sierra Chart
Trading: NQ, CL, ES, GC
 
Posts: 95 since Jul 2011
Thanks: 17 given, 124 received

Just wanted to give two thumbs up to Matt and Jennifer at Optimus. I just opened an account with them and it was an easy stress free experience. I closed out an account at tradetation after the glowing reviews of Optimus I have heard on this forum. Took only 2 days to get my account opened and funds transferred over. Vision Financial Markets is the FCM that Optimus uses and their web portal is first class all the way. Looking forward to doing business with Optimus. Very impressed so far.

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  #65 (permalink)
 lancelottrader 
Legendary Market Wizard
west palm beach florida usa
 
Experience: Advanced
Platform: ninja trader
Broker: Optimus Futures/ Rithmic
Trading: NQ
 
Posts: 993 since Oct 2011
Thanks: 992 given, 4,509 received

I have only been with Optimus for about a month, but so far I'm very impressed. I have traded Forex for many years and I traded Futures with MB Trading..but the service I have received from Optimus is definitely on another level. First of all, opening the account was a very fast and simple process. Then about two weeks ago, I sent Matt an e-mail asking a few questions about using the R trader to monitor my trades on Ninja (in the event of a disconnection....OCO orders on Ninja won't function). He called me back..explained how to accomplish that and spent over an hour on the phone with me. After stating my goals and trading objectives to him..he gave me some great advice and suggestions...We talked about daytrading, automated strategies and even possibly in the future..a managed account. I have never had another broker spend that kind of time with me and show that kind of concern for my success. Today, I wrote Ninja a support question and they spoke to Matt..He called me a few minutes later and showed me some ways to reduce slippage by placing limit orders on the bid/ask buttons of Ninja's Chart Trader. Also, Chad and Jennifer are two other individuals at Optimus that have been very helpful and have been extremely prompt in returning a call or answering an e-mail. So again..I've only been with them a month..but so far..so good.

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 Family Trader 
Palm Beach County
 
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lancelottrader View Post
I have only been with Optimus for about a month, but so far I'm very impressed. I have traded Forex for many years and I traded Futures with MB Trading..but the service I have received from Optimus is definitely on another level. First of all, opening the account was a very fast and simple process. Then about two weeks ago, I sent Matt an e-mail asking a few questions about using the R trader to monitor my trades on Ninja (in the event of a disconnection....OCO orders on Ninja won't function). He called me back..explained how to accomplish that and spent over an hour on the phone with me. After stating my goals and trading objectives to him..he gave me some great advice and suggestions...We talked about daytrading, automated strategies and even possibly in the future..a managed account. I have never had another broker spend that kind of time with me and show that kind of concern for my success. Today, I wrote Ninja a support question and they spoke to Matt..He called me a few minutes later and showed me some ways to reduce slippage by placing limit orders on the bid/ask buttons of Ninja's Chart Trader. Also, Chad and Jennifer are two other individuals at Optimus that have been very helpful and have been extremely prompt in returning a call or answering an e-mail. So again..I've only been with them a month..but so far..so good.

I ,personally, do not have an account with Optimus,but I feel after talking to Matt,Matt is the real deal and seems to be able to back up what he says.

I feel I could trust the guy , even if his office on the beach.

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  #67 (permalink)
 lancelottrader 
Legendary Market Wizard
west palm beach florida usa
 
Experience: Advanced
Platform: ninja trader
Broker: Optimus Futures/ Rithmic
Trading: NQ
 
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Just some follow up from a few weeks back. I am pleased to report I am still getting great personalized service at Optimus Futures. My e-mails are answered very promptly and any concerns I have are immediately addressed. Also, since I trade fast moving instruments like CL, I am extremely happy to see my orders being executed immediately..even in times of great volatility. Today, for example I traded CL only moments after the Crude Oil Inventory report came out. I got in immediately..no slippage..nothing. So along with the great support, the Platform and execution are excellent as well.

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darcy13
sydney australia
 
 
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I would just like everyone to know that I have been in touch with Matt from Optimus about a new broker after the MF debacle, and I must say his attitude to a small australian trader was some what of a surprise , he was genuinely helpful with any information that he could pass onto me , and I was also taken back with the speed of response to emails , I must have been emailing at 10 at night and I was getting answers to my questions . now that for me is service , I certainly will be using optimus when I start trading the ES and CL that's for sure , thanks Matt !

stuart

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nmojo
London, UK
 
 
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Hi Matt,
I have funds tied with MFG and am meanwhile looking to open another futures account. I trade mostly ES and the FTSE 100 (Z via LIFFE UK) - can you PM me your details and we can have a chat?
I've sent an info request on your website also.

Thanks
NM

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 zack8078 
New Haven, CT
 
Experience: Intermediate
Platform: R-Trader
Trading: ES
 
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Hi Matt,

I'm new to Optimus and have a quick question for you. I'm using RTrader and I'm wondering if the account value shown is your actual current balance including commissions. Thanks in advance.

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Hi Matt,

I'm new to Optimus and have a quick question for you. I'm using RTrader and I'm wondering if the account value shown is your actual current balance including commissions. Thanks in advance.

I would kindly ask to get in touch with us directly for technical support or platforms questions for Timely answers.
As for your question: RTrader has the ability to incorporate commissions into it, but we need to set it. Will PM you.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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wmitzlaff
Jacksonville
 
 
Posts: 1 since Oct 2011
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then I found this one so I thought I would just reply. Optimus is without a doubt Awesome! I spent an hour on the phone (yes an hour lol) last night with Matt getting my NT Platform set up..I deleted the doc files before I uninstalled the original NT and it created some serious bugs so Matt helped me work this out...he was even able to get his Rithmic guy on the phone for further support (we had to double check the user name and password to see if that was the problem) and this was @ 6:30 pm est. time. Matt, Kriss, and Jennifer are wonderful. They always answer the phone promptly and are super courteous. I was even able to get some personal trading advice from Matt. I just opened the account yesterday and it is up and running today..wow! Definitely check these guys out if your looking for a solid brokerage firm.

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 lancelottrader 
Legendary Market Wizard
west palm beach florida usa
 
Experience: Advanced
Platform: ninja trader
Broker: Optimus Futures/ Rithmic
Trading: NQ
 
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wmitzlaff View Post
then I found this one so I thought I would just reply. Optimus is without a doubt Awesome! I spent an hour on the phone (yes an hour lol) last night with Matt getting my NT Platform set up..I deleted the doc files before I uninstalled the original NT and it created some serious bugs so Matt helped me work this out...he was even able to get his Rithmic guy on the phone for further support (we had to double check the user name and password to see if that was the problem) and this was @ 6:30 pm est. time. Matt, Kriss, and Jennifer are wonderful. They always answer the phone promptly and are super courteous. I was even able to get some personal trading advice from Matt. I just opened the account yesterday and it is up and running today..wow! Definitely check these guys out if your looking for a solid brokerage firm.

I agree 100%. Being I'm always a bit of a skeptic, I figured the service would drop off a bit after they got my business. I'm happy to say that several months later Matt still replies to my e-mails very quickly and won't hesitate to get on the phone with me if I need something . But what I'm really happy about is that since I trade primarily Oil and Russell contracts, I need superfast execution with minimal slippage.. The reason is I only jump into trades that are moving fast and have a lot of momentum, so it's nice to have such a reliable platform for these conditions. Glad you hooked up with them.

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dadidaduda
San Diego
 
 
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papa15 View Post
Folks
I just wanted to share a recent experience I had with Matt. Last week he emailed me out of the blue and asked what my commission on futures was. I told him and he lowered the rate by 20 cents per round turn. I want to stress I did not contact him and I am not a large volume trader by any stretch of the imagination. I am the prototypical small retail trader that can easily get lost in the crowd. I was absolutely floored that he did this, but I have to tell you it is not the first time....it is the third time in 7 months. I originally switched to Optimus from TOS with a promise of $5 round turn. Before the account was funded, Matt lowered the commission to $4.75. Later in the spring, it was lowered out of the blue and then last week came the third time......

For full disclosure, I have not been asked to make this post....I am doing it purely out of gratitude for a broker that has looked out for the small guy.....

Wait, isn't $5 round turn like one of the worst commissions out there? i believe most brokers start with around $3 - $3.5 these days for low volume traders and go as low as 1.80 (all inclusive) on large volume. can someone please tell me what their commissions are these days (any figures would help)?

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dadidaduda
San Diego
 
 
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wmitzlaff View Post
then I found this one so I thought I would just reply. Optimus is without a doubt Awesome! I spent an hour on the phone (yes an hour lol) last night with Matt getting my NT Platform set up..I deleted the doc files before I uninstalled the original NT and it created some serious bugs so Matt helped me work this out...he was even able to get his Rithmic guy on the phone for further support (we had to double check the user name and password to see if that was the problem) and this was @ 6:30 pm est. time. Matt, Kriss, and Jennifer are wonderful. They always answer the phone promptly and are super courteous. I was even able to get some personal trading advice from Matt. I just opened the account yesterday and it is up and running today..wow! Definitely check these guys out if your looking for a solid brokerage firm.

hi,
so from what i'm reading on this forum i'm getting an impression that optimus has only a few workers that everyone is talking about: Matt, Jennifer, a tech guy and a new manager. So the logical question arises - how can they possibly provide all year around prompt support? no one ever gets sick or leaves the office? i'm a bit skeptical about all of the good reviews and no realistic ones... even though this could be true - the few workaholic brokers and a technician could be THAT good, I'm just a bit worried to rely on such small team... this whole great support thing might end the moment i sign up and relax... exactly when i need them most.
another issue - how big is the firm? from what i'm seeing they don't offer best commissions and i'm worried about their ability to compete with other larger brokers..
If anyone could give some sort of a real answer here - if perhaps i'm not getting the whole picture, i would appreciate it a lot.

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dadidaduda View Post
hi,
so from what i'm reading on this forum i'm getting an impression that optimus has only a few workers that everyone is talking about: Matt, Jennifer, a tech guy and a new manager. So the logical question arises - how can they possibly provide all year around prompt support? no one ever gets sick or leaves the office? i'm a bit skeptical about all of the good reviews and no realistic ones... even though this could be true - the few workaholic brokers and a technician could be THAT good, I'm just a bit worried to rely on such small team... this whole great support thing might end the moment i sign up and relax... exactly when i need them most.
another issue - how big is the firm? from what i'm seeing they don't offer best commissions and i'm worried about their ability to compete with other larger brokers..
If anyone could give some sort of a real answer here - if perhaps i'm not getting the whole picture, i would appreciate it a lot.

We have been operating in a small groups for a very long time and this is something has helped us to get to know our clients, specialize and build a strong core of customer service for our clients. This focus has resulted in exponential growth. Most of our efforts (time and financial) are focused on support and building a better infrastructure.

The Chicago trade desk also assisting customers directly with the variety of platforms that we carry. The absence of one staff member has not affected the customer service. Luckily, the Rithmic connectivity that we have been utilizing has been stable for execution, and I hope that it will be like that into the future. We rarely have any down time with that.

Commissions: The commissions that we give are very reasonable; and I am not sure how you get the $1.80 when futures like currencies that are 3.20 RT from the CME alone…2.90 RT for Oil, etc. Consider this is just the CME and no connectivity fee, no broker fees, etc. Again, our rates are reasonable and flexible and we never had an issue competing even with the bigger guys out there.

As I have said many times before: I respect everyone’s choices when it comes to Brokers. If you prefer other brokers and we are not a match for you…no hard feeling. We want to focus on specialized attention, not just a general trade desk that many out there provide when they become big. We do service many customers that have also come to us from larger firms, competitors or chose us as their first broker. As we grow I also add staff to support the clientele.

I appreciate your concern for our ability to comepete, but we are ok.

Lastly, I am very sorry you feel that some of the reviews here are unrealistic because these are real folks with real trading experience. Optimus attracts decent and hard working folks, and every good word motivates me just to work harder seeing that people are appreciating our services.

This is one of the most polite and sincere forums, and you could learn so much here from other members about trading so I am puzzled why you made your first 3 posts about Optimus (raised eye brow, lol). We all here in this community respect each other’s choices about methodologies, platforms, and of course brokers.
I truly wish you well in your trading ad in your personal life.

respectfully,

Matt

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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dadidaduda
San Diego
 
 
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mattz View Post
We have been operating in a small groups for a very long time and this is something has helped us to get to know our clients, specialize and build a strong core of customer service for our clients. This focus has resulted in exponential growth. Most of our efforts (time and financial) are focused on support and building a better infrastructure.

The Chicago trade desk also assisting customers directly with the variety of platforms that we carry. The absence of one staff member has not affected the customer service. Luckily, the Rithmic connectivity that we have been utilizing has been stable for execution, and I hope that it will be like that into the future. We rarely have any down time with that.

Commissions: The commissions that we give are very reasonable; and I am not sure how you get the $1.80 when futures like currencies that are 3.20 RT from the CME alone…2.90 RT for Oil, etc. Consider this is just the CME and no connectivity fee, no broker fees, etc. Again, our rates are reasonable and flexible and we never had an issue competing even with the bigger guys out there.

As I have said many times before: I respect everyone’s choices when it comes to Brokers. If you prefer other brokers and we are not a match for you…no hard feeling. We want to focus on specialized attention, not just a general trade desk that many out there provide when they become big. We do service many customers that have also come to us from larger firms, competitors or chose us as their first broker. As we grow I also add staff to support the clientele.

I appreciate your concern for our ability to comepete, but we are ok.

Lastly, I am very sorry you feel that some of the reviews here are unrealistic because these are real folks with real trading experience. Optimus attracts decent and hard working folks, and every good word motivates me just to work harder seeing that people are appreciating our services.

This is one of the most polite and sincere forums, and you could learn so much here from other members about trading so I am puzzled why you made your first 3 posts about Optimus (raised eye brow, lol). We all here in this community respect each other’s choices about methodologies, platforms, and of course brokers.
I truly wish you well in your trading ad in your personal life.

respectfully,

Matt


ok, thanks for answering Matt,
i didn't mean to disrespect, those were some very valid questions. what happens if Rithmic does go down and ALL of your customers start calling? what if that same day you and others get a bad case of flu or something? this is not a personal attack.. just a question from someone who considered you as a broker. this was the first tread I've found on the internet about Optimus Group and I wanted to see what other customers would reply to my concerns. I appreciate your personal reply Matt. I hope Rithmic does well and you do well, too. And your company will grow. All the best.

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dadidaduda View Post
ok, thanks for answering Matt,
i didn't mean to disrespect, those were some very valid questions. what happens if Rithmic does go down and ALL of your customers start calling? what if that same day you and others get a bad case of flu or something? this is not a personal attack.. just a question from someone who considered you as a broker. this was the first tread I've found on the internet about Optimus Group and I wanted to see what other customers would reply to my concerns. I appreciate your personal reply Matt. I hope Rithmic does well and you do well, too. And your company will grow. All the best.

We did have instances that customers lost their connectivity(like loss of their net connectivity), and we did handle it fine although it's a very stressful situation for customer and trade desk. I am not going to downplay the importance of support, but let me talk specifically about Rithmic: we have a centralized system that supports Rithmic and allwes us to see what net/net position that the customer is carrying (this is for us and the Chicago desk). you did have valid concerns, and I hope I alleviated some of your concerns.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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paulg
NY
 
 
Posts: 90 since Sep 2009
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mattz View Post
We honestly prefer to handle all situation by phone, even if the smallest of technical or any help issue.
That way the customer could be specific and we can even do remote assistance if needed.
You could see support button on our site at the top of the page and this is where we provide remote access for more complex tech support. If someone is overseas and does not want to incur phone charges we could do Skype calls. (we provide that to clients).

However, online chat is not a bad idea for initial consultation so could implement that.
I appreciate the question.

Matt

Matt,

Five months ago I proposed this feature.
Any plan about it?

Regards
Paul

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paulg View Post
Matt,

Five months ago I proposed this feature.
Any plan about it?

Regards
Paul

Yes, we have implemented it. We have a chat feature on the bottom of the site where it says "Chat With Us"
HOWEVER(x2) please use that for General technical help, questions, etc only

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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paulg
NY
 
 
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mattz View Post
Yes, we have implemented it. We have a chat feature on the bottom of the site where it says "Chat With Us"
HOWEVER(x2) please use that for General technical help, questions, etc only

Is this 'Chat with us' a removable link that you enable from time to time during the day?
I can only see the 'Contact us'.

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paulg View Post
Is this 'Chat with us' a removable link that you enable from time to time during the day?
I can only see the 'Contact us'.

Sometimes if we are helping many people at the same time , so it is on "contact us" but it is on "Chat with US"'as soon as we can attend to the next client. even if you leave details under the "contact us", we will receive them in real time and try to help you as soon as we can. Thank you!

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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 bobbakerr 
Riverdale, Idaho, USA
 
Experience: Intermediate
Platform: Optimus Futures + MultiCharts + TradeStation
Broker: Optimus Futures, Rithmic Data, TradeStation
Trading: CL, ES
 
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Posts: 113 since Aug 2010
Thanks: 229 given, 49 received

I've been with Optimus Futures for over 1/2 year now. I think they are an exception to the brokerage business. I've talked with Matt on 3 different occasions, each time the call was initiated by him. He is truly a caring, helpful person.

I emailed him once late at night (I think it was 10:00 Mountain Time). I immediately got an email back from him. Optimus may not have a lot of people working there, but they (at least Matt) sure work LONG hours.

I emailed him just last night to ask for reduced margin and commission rates on Crude Oil. I was very pleased with his responses today when he called me.

Optimus Futures, Rithmic data, and MultiCharts. You can't beat that combination.

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 papa15 
Wake Forest, NC
 
Experience: Intermediate
Platform: Sierra Charts, Investor RT, Ninja Trader
Broker: VanKar
Trading: NQ
 
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bobbakerr View Post
I've been with Optimus Futures for over 1/2 year now. I think they are an exception to the brokerage business. I've talked with Matt on 3 different occasions, each time the call was initiated by him. He is truly a caring, helpful person.

I emailed him once late at night (I think it was 10:00 Mountain Time). I immediately got an email back from him. Optimus may not have a lot of people working there, but they (at least Matt) sure work LONG hours.

I emailed him just last night to ask for reduced margin and commission rates on Crude Oil. I was very pleased with his responses today when he called me.

Optimus Futures, Rithmic data, and MultiCharts. You can't beat that combination.


I think you can: Optimus Futures, Rithmic data, and Sierra Charts running on Linux.......but I don't like Windows.....and SC meets my needs......bottom line, I think we both are happy Optimus clients....

My focus is on:
1. Avoid the opening chop.
2. Honor stops
3. Ensure reward > risk on all trades
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 traderjcf 
Amherst, New York
 
Experience: Advanced
Platform: NinjaTrader
Trading: ES, 6E
 
Posts: 76 since Jun 2010
Thanks: 14 given, 18 received

"Mirus will not allow you to on-the-fly convert stop order to market order.......what that means is, you basically cannot place your order and then later change it to a better-priced order if the current market price presents itself......."

Anyone run into this problem with Optimus?

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 Boomer34 
Kampala, Uganda
 
Experience: Intermediate
Platform: TOS
Broker: TOS
Trading: SPX
 
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Posts: 164 since Mar 2011
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I have just opened up an account with Matt at Optimus Futures and have had a great experience.

Here is my story:

I placed my first stock trade in 1996. Since then I have traded nearly everything under the sun...I had been trading options in my spare time over the last few years, but an opportunity presented itself for me to move to full-time trading. I knew I wanted to get back into the futures markets (6E, TF, YM, CL), so I began to research and hunt for the top futures brokerages. I had traded full time back in 2006-2007, and was with OpenECry. I knew the landscape had changed over the last 5 years, so I wanted to do a full evaluation on all the top brokers.

I was currently with ThinkOrSwim, for my options trading, but knew I needed to make a move. I will say that the BigMikeTrading forum had a wealth of info and a number of members gave me quality feedback and insight into their situations.

After about 2 months of doing my due diligence and talking to a handful of brokerages, I decided to open an account with Matt at Optimus Futures. I can say that I made the right decision. The transition from my former broker was extremely smooth, and I was guided through each step of the process by Optimus. It was a quick transition, and I was back up and trading much sooner than I had thought.

One of my biggest concerns was the switch to using Ninja Trader. I had never used this platform, but wanted to integrate it into my trading. Before deciding on joining Optimus, Matt (the owner) told me he would personally walk me through any issues and answer any questions I had with the switch Ninja Trader. This was a huge statement for me...the owner was going to make sure I was comfortable and confident going forward.

Not only have Matt and I spoke on the phone a number of times over my first month, but he and Jennifer have made sure that everything has run smoothly with my transition.

I have also really liked the Rithmic data feed. It is very quick from others I have tried...

I am very pleased with Optimus and look forward to a great partnership with them.

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 carlessan 
Barcelona (Spain)
 
Experience: Intermediate
Platform: Ninjatrader
Trading: eur/usd
 
Posts: 4 since Dec 2011
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Greetings to all

I ask the community if anyone has seen differences between the information provided by Optimus futures and other brokers as AMP, since I have an account in each one of them and the values ​​vary one or two ticks, and therefore the indicators do not show exactly the same.

Has anyone encountered this?
What data are more reliable?

Thanks

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 trendisyourfriend 
Market Wizard
Quebec
 
Experience: Intermediate
Platform: NinjaTrader wt Rancho Dinero's profiling tools
Broker: AMP/CQG
Trading: ES, NQ, YM
 
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Can you post screen captures or examples of the differences you have noted so far?


carlessan View Post
Greetings to all

I ask the community if anyone has seen differences between the information provided by Optimus futures and other brokers as AMP, since I have an account in each one of them and the values ​​vary one or two ticks, and therefore the indicators do not show exactly the same.

Has anyone encountered this?
What data are more reliable?

Thanks


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 carlessan 
Barcelona (Spain)
 
Experience: Intermediate
Platform: Ninjatrader
Trading: eur/usd
 
Posts: 4 since Dec 2011
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Hello Trendisyourfriend,

Thank you for your interest

I put two graphics 1: with GomVolumeLadder data provider Optimus and No. 2 with MarketDelta and data provider IQFeed

Examples of lag in the price:
(Listing the brackets from right to left)

bracket #2:
Optimus: Low: 1.3142
IQFeed: Low: 1.3144

Bracket # 3
Optimus: High: 1.3149
IQFeed: High: 1.3147

bracket # 5
Optimus: High: 1.3149
IQFeed: High: 1.3147

bracket # 6
Optimus: High: 1.3137
IQFeed: High: 1.3136

bracket # 7
Optimus: High: 1.3127
IQFeed: High: 1.3125

why these differences?

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  #90 (permalink)
 bobbakerr 
Riverdale, Idaho, USA
 
Experience: Intermediate
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carlessan View Post
Greetings to all

I ask the community if anyone has seen differences between the information provided by Optimus futures and other brokers as AMP, since I have an account in each one of them and the values ​​vary one or two ticks, and therefore the indicators do not show exactly the same.

Has anyone encountered this?
What data are more reliable?

Thanks



Go with Optimus and the Rithmic data feed.

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  #91 (permalink)
 trendisyourfriend 
Market Wizard
Quebec
 
Experience: Intermediate
Platform: NinjaTrader wt Rancho Dinero's profiling tools
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Do not use a range chart to make a comparaison instead use a time based interval. I think it's part of the problem. The alignment of range bars from two different platforms can be off at times.


carlessan View Post
Hello Trendisyourfriend,

Thank you for your interest

I put two graphics 1: with GomVolumeLadder data provider Optimus and No. 2 with MarketDelta and data provider IQFeed

Examples of lag in the price:
(Listing the brackets from right to left)

bracket #2:
Optimus: Low: 1.3142
IQFeed: Low: 1.3144

Bracket # 3
Optimus: High: 1.3149
IQFeed: High: 1.3147

bracket # 5
Optimus: High: 1.3149
IQFeed: High: 1.3147

bracket # 6
Optimus: High: 1.3137
IQFeed: High: 1.3136

bracket # 7
Optimus: High: 1.3127
IQFeed: High: 1.3125

why these differences?


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  #92 (permalink)
 buzzsaw 
Leesburg, VA
 
Experience: Advanced
Platform: NinjaTrader
 
Posts: 80 since Aug 2010
Thanks: 77 given, 33 received


carlessan View Post
Greetings to all

I ask the community if anyone has seen differences between the information provided by Optimus futures and other brokers as AMP, since I have an account in each one of them and the values ​​vary one or two ticks, and therefore the indicators do not show exactly the same.

Has anyone encountered this?
What data are more reliable?

Thanks

You'll also get variations from the same data provider due to server farms and their feeds. Comparing is folly. Trade what you get.

Buzsaw

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  #93 (permalink)
 trendisyourfriend 
Market Wizard
Quebec
 
Experience: Intermediate
Platform: NinjaTrader wt Rancho Dinero's profiling tools
Broker: AMP/CQG
Trading: ES, NQ, YM
 
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If i would get systematic differences i would try to get some answers. It's not normal even if different servers are used.


buzzsaw View Post
You'll also get variations from the same data provider due to server farms and their feeds. Comparing is folly. Trade what you get.

Buzsaw


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 buzzsaw 
Leesburg, VA
 
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So how do you know that the one you're using isn't correct? How much do you expect to gain if you find an answer?

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 carlessan 
Barcelona (Spain)
 
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Trading: eur/usd
 
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But I do not understand

If a price goes, eg 1.3125, should always get to that point in any data server. I understand that there is a delay in different data providers, but no difference in prices because all depend on a regulated source, not?.

What data provider you suggest? those based on kinetic or Rithmic?, why one is better than another?

Thank you all for your answers

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  #96 (permalink)
 futuretrader 
Como Italy
 
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Trading: ES
 
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Try comparing Time and Sales directly, rather than charts with indicators.

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  #97 (permalink)
paulg
NY
 
 
Posts: 90 since Sep 2009
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carlessan View Post
But I do not understand

If a price goes, eg 1.3125, should always get to that point in any data server. I understand that there is a delay in different data providers, but no difference in prices because all depend on a regulated source, not?.

What data provider you suggest? those based on kinetic or Rithmic?, why one is better than another?

Thank you all for your answers

Thanks for your interesting charts.
Could you please post time-based charts with the two datafeed and shows us that on identical time-based charts you had eventually different OHLC?

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  #98 (permalink)
 carlessan 
Barcelona (Spain)
 
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Trading: eur/usd
 
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the two charts are of range 12

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  #99 (permalink)
 mattz   is a Vendor
 
 
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Hello futures.io (formerly BMT) Traders, just a few clarification about the latest topic of Rithmic data.
Some of you have made correct remarks:
1) you need to compare the data on the same platforms side by side so you can see differences, inaccuracies, etc
2) The ultimate test is to compare it to the exchange data during that time, as mentioned - Time and Sales

Other: Rithmic does not have "server farms". They keep their servers in 3 locations: Aurora where the CME has its new data center, East Cermak where the ICE has its matching engine, and the CBOE data center where One Chicago and VIX have their matching engines.

Please keep in mind that Rithmic also serves institutional clients from the same servers that you are trading from.
The accuracy(unfiltered data), latency and stability of data is of top priority at all times.
Those of you who have used it can attest to it's quality and stability.

Thank You.

Matt

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
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 Boomer34 
Kampala, Uganda
 
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mattz View Post
Hello futures.io (formerly BMT) Traders, just a few clarification about the latest topic of Rithmic data.
Some of you have made correct remarks:
1) you need to compare the data on the same platforms side by side so you can see differences, inaccuracies, etc
2) The ultimate test is to compare it to the exchange data during that time, as mentioned - Time and Sales

Other: Rithmic does not have "server farms". They keep their servers in 3 locations: Aurora where the CME has its new data center, East Cermak where the ICE has its matching engine, and the CBOE data center where One Chicago and VIX have their matching engines.

Please keep in mind that Rithmic also serves institutional clients from the same servers that you are trading from.
The accuracy(unfiltered data), latency and stability of data is of top priority at all times.
Those of you who have used it can attest to it's quality and stability.

Thank You.

Matt

I have been on the Rithmic/NT7 combo for the past month, and I have seen first hand how quick it is. I have really liked the data feed compared to a few I have used in the past.

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