NexusFi: Find Your Edge


Home Menu

 





VPS question - data drop out


Discussion in Brokers

Updated
      Top Posters
    1. looks_one sienna with 4 posts (1 thanks)
    2. looks_two sam028 with 2 posts (5 thanks)
    3. looks_3 Quick Summary with 1 posts (0 thanks)
    4. looks_4 numberjuani with 1 posts (0 thanks)
    1. trending_up 2,706 views
    2. thumb_up 6 thanks given
    3. group 3 followers
    1. forum 6 posts
    2. attach_file 0 attachments




 
Search this Thread

VPS question - data drop out

  #1 (permalink)
 sienna 
Melbourne, Australia
 
Experience: Beginner
Platform: Ninja Trader
Broker: Ninjatrader Brokerage
Trading: Many
Frequency: Several times daily
Duration: Minutes
Posts: 162 since May 2012
Thanks Given: 274
Thanks Received: 123

I am running a VPS and a home PC with 2 paid data streams, with Rhithmic using Ninja8 latest platform. I stared 10 days ago with the company "ChartVPS", testing on SIM. After 10 days of stability, where the two platforms mirror each other, I now have a situation with the VPS based platform and would value feedback from someone experienced in this area.

I am in SIM on both platforms. On the VPS, last night, the data connection within NT8 was lost twice, at least, while my own PC had no issues. On both VPS and home, the NT platform remained up and stable, but the data within NT disconnected.

I saw it repeat live just a few minutes ago. VPS based Rhithmic data dropped out for about 5 secs, but my home PC (with NT 8 running) has no disconnects and my home internet is not that great..

This is not a cheap outfit $70/month subscription. Xeon Quad-Core 9.6GHz CPU (4 cores x 2.4Ghz) 8Ram. Chicago data location. Maintenance occurs only on weekends.

Am waiting for the VPS company to get back to me, but would be keen to hear from FIO members, as this does not inspire confidence.
Thank you

Started this thread Reply With Quote

Can you help answer these questions
from other members on NexusFi?
Deepmoney LLM
Elite Quantitative GenAI/LLM
New Micros: Ultra 10-Year & Ultra T-Bond -- Live Now
Treasury Notes and Bonds
The space time continuum and the dynamics of a financial …
Emini and Emicro Index
NT7 Indicator Script Troubleshooting - Camarilla Pivots
NinjaTrader
NexusFi Journal Challenge - April 2024
Feedback and Announcements
 
Best Threads (Most Thanked)
in the last 7 days on NexusFi
Get funded firms 2023/2024 - Any recommendations or word …
59 thanks
Funded Trader platforms
37 thanks
NexusFi site changelog and issues/problem reporting
24 thanks
GFIs1 1 DAX trade per day journal
22 thanks
The Program
19 thanks
  #3 (permalink)
 
sam028's Avatar
 sam028 
Site Moderator
 
Posts: 3,765 since Jun 2009
Thanks Given: 3,825
Thanks Received: 4,629


In checking their web site for 10 seconds you can easily see that it's a generic web hosting provider with added "trading" and "charts" to get new prospects but who are not qualified for critical apps which have to run 24/7.
A network glitch is not a big deal for a web server, it's not the case for trading software...

From what I read on their web site they simply resell VPS from other providers, I don't think you'll get a lot of details about this network problem. When you can get such low prices as a re-seller you get even lower prices from the original provider (the one who owns and managed the machines and the network) and in this case the SLA (when there is one) and the support is in line (so not fast nor good).

Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
Thanked by:
  #4 (permalink)
 sienna 
Melbourne, Australia
 
Experience: Beginner
Platform: Ninja Trader
Broker: Ninjatrader Brokerage
Trading: Many
Frequency: Several times daily
Duration: Minutes
Posts: 162 since May 2012
Thanks Given: 274
Thanks Received: 123


sam028 View Post
In checking their web site for 10 seconds you can easily see that it's a generic web hosting provider with added "trading" and "charts" to get new prospects but who are not qualified for critical apps which have to run 24/7.
A network glitch is not a big deal for a web server, it's not the case for trading software...

From what I read on their web site they simply resell VPS from other providers, I don't think you'll get a lot of details about this network problem. When you can get such low prices as a re-seller you get even lower prices from the original provider (the one who owns and managed the machines and the network) and in this case the SLA (when there is one) and the support is in line (so not fast nor good).

Sam,
You're right. After a promise by this company, to investigate, no news 48 hrs after the incident. Looks like I'm going to change VPS.
regards

Started this thread Reply With Quote
Thanked by:
  #5 (permalink)
 
sam028's Avatar
 sam028 
Site Moderator
 
Posts: 3,765 since Jun 2009
Thanks Given: 3,825
Thanks Received: 4,629


sienna View Post
Sam,
You're right. After a promise by this company, to investigate, no news 48 hrs after the incident. Looks like I'm going to change VPS.
regards

Well, you can come back with us at Speedy when you want .

Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
Thanked by:
  #6 (permalink)
 sienna 
Melbourne, Australia
 
Experience: Beginner
Platform: Ninja Trader
Broker: Ninjatrader Brokerage
Trading: Many
Frequency: Several times daily
Duration: Minutes
Posts: 162 since May 2012
Thanks Given: 274
Thanks Received: 123


sam028 View Post
Well, you can come back with us at Speedy when you want .

Sam
Yep, good idea, as there have been more issues, since last email. I just sent you an email with a set of questions on VPS size. No rush.

thanks

Started this thread Reply With Quote
  #7 (permalink)
 
numberjuani's Avatar
 numberjuani 
Agoura Hills, CA USA
 
Experience: Advanced
Platform: Tradestation&Multicharts
Broker: TradeStation
Trading: Futures & Equities
Posts: 128 since Apr 2019
Thanks Given: 9
Thanks Received: 102

Just cancelled a “ChartVPS” day Trader VPS because we had this issue where time kept resetting to GMT From CST which makes tradestation recalculate strategies/ not recognize its own strategy orders and it ended up costing me some money. I gave them several chances to fix it but they never could . So I guess I’m in the market for a new VPS now


Sent using the NexusFi mobile app

Reply With Quote




Last Updated on August 14, 2019


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top
no new posts