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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #851 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37


Joseph Connors View Post
I traded with NT Brokerage a little back in 2014-2015 but used AMP primarily at the time. I had no problems at all with them, but that was with Dorman.
I just funded a new account with NT but have not traded yet. Time will tell.

BTW, I have been using NT since ver 6.X in 2008. I am using v 8.0.26.1 now and have not as yet upgraded to v 8.1. I plan to wait until the bugs are worked out with revisions.

My overall opinion on NT is I love it. I suppose thats why I have been using it for 15 years!

Hi @Joseph Connors

Yes I to have been with them since 2009 and I do like the platform a lot, sure they have some shortcomings but who doesn't I guess? Throughout my time with them and all of my frustrations I've always given them the benefit of the doubt, I might get close to dropping them at times but I always tend to gravitate back.

I've learned to hold back on updates for as long as possible otherwise there's a lot of troubleshooting, I attempted the update to 8.1 but my charts were lagging, e-minis 1+ second & CL 2+ seconds from my system clock so I reported it & switched back not sure if they have applied a fix yet or not

Like you stated in a different post I'll just start trading with them and see how it goes, I guess in the end I was always going to do that anyway.

I hope they can relieve some user tensions over there right now, but I do hope that over time they can overcome some of there shortcomings and become the NT that the majority would like them to be, will never please everyone though

Thanks for you input

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  #852 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37


dkontoulas View Post
I've been using NT for several years now. Like any other platforms, there are issues. Some minor, some major. I started with TradeStation several years ago, which was good but expensive, especially compared with NT.at the time. I purchase the "life time" which I thought was the best way to go for me. The new format and changes for the portal is different, ( not crazy about it) , but it works. I use NT continuum as my data and broker. Haven't issues there. I went back awhile ago and downloaded Tradestation primarily to get unadjusted continuous contracts to better see true levels of supply and demand and to compare with with NT8's levels. There are other things for comparisons on TS that I can't do with NT, in short, I don't see (for me) any real issues regarding what NT 8 has become. No real complaints regarding their support, least nothing that would make me quit NT8. Indicators and "add on's" work well, But I only use them for support when needed, because I'm a Supply/Demand trader .
Dimitrios

Hi @dkontoulas

Your right wherever you go you'll have one issue or another, great to hear from multiple users now not having any issues with the broker
I'm not to concerned about the new portal as long as I can login every time, if it's not affecting my physical trading or accounts I don't really mind

Cheers.

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  #853 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37



jkarten View Post
I have been using Ninjatrader for 6 years and been a trader for 30 years. I am in the process of migrating away from ninja to Sierra Charts.

My experience with NT is not good. I bought the lifetime license to get the orderflow pkg and am severely disappointed. The order flow pkg is woefully inadequate as it doesnt have even the basic functionality available for order flow. Basically, the Orderflow pkg is worthless. Also, NT hasnt provided any updates to their orderflow pkg since I bought it 6 years ago.

Additionally, After speaking to numerous expert programmers that are also traders. I am told that the NT programming architecture is poorly designed which results in many performance issues with NT including crashes, hangups, problems with the order interface panel etc.

This was not an easy decision to ditch NT. I have literally almost 10k in add ons I purchased in the last 6 years. But, after having issues almost on a weekly basis, I finally made the leap.

I predict that NT will rapidly fall out of favor as my experience is not unique among traders. I DO NOT recommend NinjaTrader

BTW, Sierra Charts is advanced and has a steep learning curve but it is solid as a rock.


You are not alone @jkarten there seem to be literally hundreds possibly thousands of users like yourself from what I hear
I have had many performance issues but for me I don't use any indicators accept EMA's, but I do have addons like

TickRefresh to counter the built in 250ms built in lag
BarTimerCounter to add a sound alert just prior to a tick bar closing
& Clicker for clicking directly on the chart to trade and although very light weight these are enough to freeze my workspace about every fifth time I draw a line or fib retracement where I have to Save then Close and Reopen my workspace, so I do understand your frustrations.

I hope you have a nice experience with Sierra

Cheers

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  #854 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37


TP10 View Post
I have finally ditched Multicharts after horrible instability in the past year, crushes, ( 10 Gigs + of crush reports) no customer support to speak off ( just a run around of uploading crush reports), and basically the worst experience imaginable. The Easy language programming is the only one I can do, so it was a hard choice to let go. I went back to Ninja Trader 7 first and only about a month ago updated to NT8. I find the order flow tools and the Equivolume charting to be a game changer for me. I have experienced numerous issues with NT 6 and 7 years ago after updates, and they always seem to fix the issues eventually. At this time I use the NT8 8.0.27. front end and a different broker and have had no issues so far and hope that stays this way. No plans to update for as long as possible. If need be I can go back to NT7 but will miss the order flow tools. Yes, I understand I can get better add-ons if I pay for a 3 rd party developer, but the "basics included" package is all I know and need.

I tried Sierra charts 3 times and could not get past the learning curve. Is seems to me it was fashioned after some kind of psychological torture tool from A Clockwork Orange (1971). I have tried 2 or 3 other platforms and none measured up to NT in terms of simplicity and basic functionality. So, to date I am finding NT7 or NT8 to be the only trading platform I really really like and also the only trading platform I can actually feel good using and most importantly refine my chart experience/ trade executions via data replay.

I am so sorry many traders rush into updating the well working platform and become the unwitting beta testers. That is not ok, and ALL updates should be beta tested by volunteers and maybe credited some kind of a gift in some form for the service.

Wow OK @TP10 I was unaware of that with Multicharts over the last year,

I purchased a lifetime license in 2009/10 and used it for a while but preferred NT, I began trading instruments back then that where not available to trade in NT so used the platform for a year or so before switching back and I remember the customer service was impeccable, I was reminded of that this week with the customer service I received, I will always have the platform to use if I want to or need to trade with brokers other than IB or NT and to use through IB for when NT goes down.
My initial contact was to ask if they'd update the sorry to say but ugly old fashion charting interface, I was honest with them as they pressed me multiple times as to why I was asking for them to upgrade the charting, I was not attempting to be but I was borderline rude and they gave me some of the best customer service I have ever received anywhere instead of just telling me to P&%$ off or ignoring me.

Thanks for the input and I'll be sure to keep it in mind

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  #855 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37


Bearcito View Post
I recently read (i think in investopedia) that think or swim, interactive brokers and schwab were tops. IAB for day traders (frequent trades). Tasty Trade for options. You can also google best brokers.

Good Hope that helps.

Thanks @Bearcito I'll do that,

I have been with IB for as long as I can remember & haven't had to many issues to speak of

Thanks

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  #856 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37


hyperscalper View Post
I am an extremely technical trader, and use the NT8 platform to host a very complex interactive strategy, written in C#, which uses Unmanaged (very close to raw) Order Management from a Co-located Dedicated 6 Core Xeon 32gb server in Chicago. So I am very demanding as concerns performance and multi-threaded programmability.

My NT8 platform instances are running on the dedicated server; which is 1 millisecond ping time from the Aurora exchanges.

Having pushed performance and functionality as hard as possible for 2.5 years now; I can say with some confidence that NT8 is the premier "hardcore" programmable retail platform; and there's almost nothing that can compete with it.

I have no use for Mobile access; nor Web-based access which is being introduced lately; but I realize they need to do it for "marketing purposes".

My code can execute a Market Order from initiation to Fill in under 10 milliseconds, via the CQG live connection. Sometimes under 5 milliseconds.

Pulling in the Rithmic Paper Trading market data feed, I am able to process well over 1000-1500 Market Depth Update events PER SECOND, and develop analytics on 160 Price Tier levels on each of Bid and Ask sides of the market in real time. I use the NQ/MNQ or ES/MES pairs only, with the micro and emini contracts feeding in simultaneously.

At the same time, the Order Entry system is able to trigger within milliseconds on specific signals; and submit limit orders with a turnaround time of around 20 milliseconds or less.

Our latencies with a Rithmic Paper Trading feed (e.g. Apex or LeeLoo, etc) using the event timestamps; indicate that we are about 20-30 msecs behind the creation of the market events incoming.

Anyway, what I'm trying to say is that NT8 is without doubt the most powerful and reliable retail platform available. Now, if you're writing entire systems from Scratch, and do not wish to rely upon the great functionality of NT8's charting, etc..... then you might be able to do faster/better; but that would be an immense development task.

From a highly technical perspective, there isn't a more powerful platform available; and if you are willing to co-locate to a dedicated server; and project a control user interface remotely to your home office location, but allow the server side (NinjaTrader plus Strategy code) to make autonomously, the actual triggering decisions, then you have a highly reliable and super-fast system for a fairly inexpensive and "ordinary" retail trading platform....

I realize few traders are concerned with this level of coding and performance; and are just users of charts, making manual trades, from their home office desktops which are perhaps hundreds of milliseconds away from the exchanges. That may be OK for your trading approach, but it doesn't fit in with my tactics.....

Please don't degrade resources spent on engineering of NT8 in favor of Web trading or Mobile trading; is all I would ask...

As for the NinjaTrader Brokerage, I have no issues with it for my purposes, and I do wish that the NT8 and successor platforms were available for a much wider range of brokers; but I understand that they are leveraging their superior technologies, and that is their right to do so as a business decision.

hyperscalper

Thanks for the post @hyperscalper a wealth of information I really appreciate it,
It's awesome to hear you say that about NT I have never heard of such a report as yours

I'd like to ask you if you could please point me in the direction of how to push those ping times as hard as you are, I'm an old school price action trader but am super keen to learn about how to speed up data transmission times and order entry speed, is there any publically available info regarding how the layman can go about achieving this?

I appreciate any info at all you could provide me with.

Thanks again I really appreciate your post

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  #857 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37


brmicha2000 View Post
There are occasional problems with their connection, but they have been very occasional, and no worse than any other broker I've had an account with. Their live execution seems particularly fast to me. I have not had any problems with the way trades have ran. I have not had any margin increases while in a trade. Nothing strange. Of course, from my viewpoint, if your account is so small you are getting margin calls from a small margin increase, you are taking far too much risk for your account size, and are likely to soon break your account. Overall, I have thought this brokerage is very good.

Thanks @brmicha for the input,

It's interesting you say that, the main reason I'm looking into NT broker is for the intra-day margin rates but not for the reason most are.

My main concern is being taken out of trades prematurely due to a spike in volatility etc
And to make sure that they are acting in a legitimate fashion and to investigate connection problems etc as there are many reports over at NT of major connection interruptions

I've been at this a long time and I know my stats well, I actually want to be trading with the smallest account size possible while being able to trade large size comparable to account capital if that makes sense, I know how much cash I need in my account to account for drawdown?

I want to free up capital for other things instead of it just sitting in an account for margin, with recent margin rates a lot higher than they used to be Intra-day margin sounds like a great idea if my trades are not being cut consistently as I tend to hold and press trades as much as I can given the environment on any given session so am susceptible to have trades cut with increased volatility as I'm regularly positioned already during the London session as I'm situated in the Asian time zone.
Something I'll have to be mindful of, kind of sounds fun in a way, spice things up a bit
If I go bust so be it, I'll add more capital

Cheers

Edit: Don't mean to sound cocky, I just have financial goals I'm attempting to achieve and accessing my current Margin will help me well along the way to achieving them.

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  #858 (permalink)
 torento 
Perth, Western Australia
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Trading: Futures
Posts: 34 since Feb 2012
Thanks Given: 39
Thanks Received: 37

Thanks a lot guys I'm really appreciating your input to my question

As you probably recognize I'm new to Forum etiquette and really have no idea what I'm doing

I'll have to stop replying to everyone, I know it's not required but I do appreciate the help and input

I'll definitely give credit where credit is due and be sure to thank your posts

Regards to all

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  #859 (permalink)
 binaryscalper 
Las Vegas, NV., USA
 
Experience: Master
Platform: TradingView, Ninjatrader
Broker: AMP and Ninjatrader brokerage
Trading: All Eminis: Russell 2000, S&P's, Nasdaq and Dow
Posts: 15 since Sep 2018
Thanks Given: 17
Thanks Received: 12


torento View Post
I'm writing to ask for as many user reviews as possible to attempt to determine if Ninjatrader Broker is a reliable broker worth using or not, which I'm sure will be helpful for the trading community as a whole?

I was looking into trading through NT brokerage but I am hesitant as a search of the last few pages of there Platform Support forum at the moment reveals a multitude of current issues.

Outages where traders have been locked out of there accounts

Emergency trade desk goes to Voicemail it seems rather regularly

With the new login system traders not being able to login receiving error messages and unable to trade

It seems Tradovate has been acquired by NT and has been experiencing multiple outages and system crashes ever since

Basically what are they like to trade with?

Are the majority having these kinds of issues or is the brokerage service good?

What has been your experience trading through Ninjatrader Broker?

Any input would be greatly appreciated.

I'm pretty new to Ninjatrader, but so far, I've had zero issues with the platform. Now I saw there's an update to NT8. As in any new software, I'd prolly wait for 6 to 10 months to let the bugs work out thru their devs. I had an issue with reinstalling NT8 when my computer crashed, but I just contacted support letting them know I had a new PC name so that my commissions reflect lifetime owner. Oher than that, no issues. Again this is someone who is new to NT8. I also work in IT so I understand things that maybe the avg user doesn't. Their order execution is second to none. Its pretty fast. I've never seen of execution like theirs b4.

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  #860 (permalink)
LaissezFaire
Oslo + Norway
 
Posts: 224 since May 2016
Thanks Given: 224
Thanks Received: 104


Ninjatrader software:


I have used it on/off for years starting off with NT7 and I've torn my HAIR out in frustration at times. Mostly because of the lack of certain basic features and VERY SLOW (or none at all) application of user requests and deficiencies.

As an example, their order entry functionality in charts is just terrible. I solved that by buying an add-on.

It should be VERY easy for Ninjatrader to implement this precise functionality, but they won't.

Another example would be that you can't plot daily, weekly or monthly RTH (regular trading hours) charts on futures contracts as it will by default use the extended trading hours. I found a way around this as well using a user made plug-in for the weekly and monthly and for now just using 390 minute bars on the daily.

There have been user requests on the boards to improve this for years and nothing ever happens. In contrast, I'm told that Sierra Charts are very quick to address bugs and user requests.

Anyway, I solved my needs by custom indicators and workaround and overall I'm a very happy user with NT8.

Ninjatrader brokerage:

Been using them for years starting out with Dorman and now with Ninjatrader brokerage.

Overall a very good experience. I must have > 500 live trading sessions under my belt by now and I would say that out of those 500 I may have had connectivity issues and trouble canceling an order (it has happened that I was not able to cancel a resting order) maybe a maximum of 5 session. Maybe less.

Fills and order management generally seems very fast and good.

So, in summary I'm very happy with the brokerage part. The few times I had to reach out to the order desk (didn't call as it wasn't exactly an emergency) I received a quick reply on e-mail.

My one complaint in the past was that they didn't have a performance portal and I would have to physically plot my performance by downloading PDF's, but it seems like they solved that as well with their new portal.

I see there's a lot of new stuff happening now with the brokerage and the acquisition of Tradovate, so I hope that doesn't cause any issues. I'm still on the prior version of NT8 and won't upgrade anytime soon.

I did consider moving to another broker at some point, but it seems like there's no broker that's fault-less and there will always be some minor issues once in a while.

So, I decided to stay with NT8 and overall consider myself a very happy customer at this point.

NOTE: If I were to start out again from scratch it's possible I would recommend someone else to consider another software because of the fact that NT doesn't offer other brokers for futures and I think that's a bit restricting. Of course, you have the choice to chart in NT8 and do your executions on another platform if you want another broker.

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