Welcome to NexusFi: the best trading community on the planet, with over 150,000 members Sign Up Now for Free
Genuine reviews from real traders, not fake reviews from stealth vendors
Quality education from leading professional traders
We are a friendly, helpful, and positive community
We do not tolerate rude behavior, trolling, or vendors advertising in posts
We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community. It's free for basic access, or support us by becoming an Elite Member -- see if you qualify for a discount below.
-- Big Mike, Site Administrator
(If you already have an account, login at the top of the page)
I'm writing to ask for as many user reviews as possible to attempt to determine if Ninjatrader Broker is a reliable broker worth using or not, which I'm sure will be helpful for the trading community as a whole?
I was looking into trading through NT brokerage but I am hesitant as a search of the last few pages of there Platform Support forum at the moment reveals a multitude of current issues.
Outages where traders have been locked out of there accounts
Emergency trade desk goes to Voicemail it seems rather regularly
With the new login system traders not being able to login receiving error messages and unable to trade
It seems Tradovate has been acquired by NT and has been experiencing multiple outages and system crashes ever since
Basically what are they like to trade with?
Are the majority having these kinds of issues or is the brokerage service good?
What has been your experience trading through Ninjatrader Broker?
I originally posted this as a new Thread but it has been moved to the back of this Old Thread where the last post was 1 year and 11 Months ago April 2021.
I believe this to be bad practice for a community which is supposed to be unbiased and transparent, I believe this to be an attempt to hide my thread for no other reason than to Protect Commercial Interests
I did not create the thread as an attack on NinjaTrader Broker but rather to alleviate concerns
I ask that the tread be reinstated for all to see as I am only looking for some answers as to "Why I should trader with NinjaTrader Broker", are there people having good experiences with them even with all the documented shortcomings
I am posting here the reply I sent to the moderator & ask that it please be left alone & not deleted, or my account suspended as this seems like a clear attempt to hide my thread from the majority.
Hi Bobwest,
OK how would I contact an administrator for assistance are you an administrator?
Why would a new thread be scrapped and sent to the bottom of an old thread as a post, how is this helpful?
I am attempting to get feedback hopefully positive to alleviate concerns I and others have about NT broker right now with all of the changes and issues going on.
I'm guessing you have moved it either for fear of consistent negative feedback or as an attempt to protect Ninjatrader either decided by yourself or at the request of Ray.
Either way I believe it bad practice for a forum to attempt to hide a post from the greater community whatever the reason might be.
What happened to transparency and accountability both here and at NT Broker
I thought this to be a forum free from Bias, a place where people in need like myself can go to for Unbiased information rather than a place that attempts to hide and sweep under the carpet threads which have the potential ability to harm the reputation of a large Company
Companies like NinjaTrader need to be held accountable for there actions and shortcomings
I have lost a great deal of respect for this forum for taking this action & I will be sure to go back to downloading indicators when needed instead of attempting to become a contributing member
We have a simple policy of no duplicate threads. Obviously when the topic is NinjaTrader it can be very difficult because of so many similar issues, but we always try.
The content of your post had zero to do with it. I can promise you. Because I didn't read it, and I'm the one that specifically asked @bobwest to merge the thread with the main one.
In his defense, he told me there wasn't really a main one anymore but I disregarded him and said there definitely was. I was on the phone and didn't look close and the last post date, which also has nothing to do with our decision to enforce the policy of no duplicate threads.
No conspiracy theory here, just calm down.
If you have a complaint about NinjaTrader then you are free to post it. Ray can tell you that in my own NT 6.5 days I complained a lot. He never asked me to stop.
Now, your post is going to be seen more here than other places, so hopefully you get help. Tag @NinjaTrader Ray if you need.
I had not seen your post here until just now, and I was just winding up my response to your DM to me when I looked at this thread. So I'll just put my reply here, rather than send it to you privately.
Your post was moved to a thread that has been the main NT Brokerage thread, which has had that function for a number of years now.
I did recognize that this thread has not been posted to for some time, but the intent was not to bury your post in obscurity, but to give it more visibility. If you do a Search on "NinjaTrader," you will find hundreds of threads. The thinking was that your post, which would be a new one in an established thread, would have a better chance of being noticed there.
You may disagree, but that was the thinking.
You should know that I personally, and this forum generally, are not at all concerned about how we look to NinjaTrader, or anyone else, and no decisions are made by me or any other moderator or by @Big Mike, the administrator, out of fear about what they, or Ray, will think. I have no problem if you have issues with NT. That is up to NT to deal with, if they choose to, and is between you and them in any case.
We want to provide a place for traders to speak their minds, and any company that is discussed can reply. Out of the back and forth that occurs then, a better knowledge of the facts will be revealed. This is what we do.
I don't know if you are very active on this forum -- I see you have been a member for a long time, but have made few posts. I am mentioning this because I do not think that anyone who has read my posts over the years, either when I was a regular member or as a moderator, would think that I would do something to kiss up to any company, and for that matter, to anyone in the wide world. I assure that I would not, and I do want to let you know that I regard your assumption of my motives as completely unnecessary, and I take it personally.
As Mike has just said, now you will have plenty of visibility for your post, since his posts are going to be widely read, as are mine, and we are making sure to tag @NinjaTrader so he will get an email notification also.
No, we are not trying to hide your questions. That's not our thing.
Bob.
When one door closes, another opens.
-- Cervantes, Don Quixote
You are misinformed and making bad assumptions. As the owner of the site and here for 14 years watching how it works, I believe I have the authority to say that I know more about the forum than you do. Both my post and @bobwest's post explained the rationale, and I don't believe we made any errors. If I did, I would attempt to correct them.
We are off-topic. No more of this. The mods made a decision to move your post based on well established rules. Any further replies that are whining about your post being moved are going to be removed (also a well established policy).
So I might have over reacted & I apologize, Please don't take it as a Personal Attack, I understand your moderating a forum and following guidelines, I was writing in regards to the forum policies as a whole not to you as an individual, I was P&%$@$ off and I apologize on a personal level to you.
Your right I've almost never posted here that's true, I signed up years ago to download indicators which I still use to this day and am grateful for that, I've never felt the need to reach out to Forums for information until recently. Ninjatrader has just been one big pain in the *&^% with each new update and release since NT7 requiring hours of troubleshooting time and time again.
I have a small Brokerage Account with them but I keep it as a backup as I've never felt confident to add any major capital to trade with them
But recently with increased Margins over time more and more capital is being tied up in margin and unavailable for other investments that I'm looking more into trading through NT Broker to take advantage if Intra-day Margin rates to free up excess capital.
But there is Absolutely NO TRANSPARENCY there in regards to Intra-day Margin Increases among other issues, with NT completely unclear as to which Key News Releases trigger margin increases, which instruments are effected by these margin increases and completely unclear on what constitutes High Volatility to activate a Margin Increase
The Live Broker Update webpage is Completely gone now so traders are completely in the dark as to when margins have increased
And as my initial post implies, what seems like Consistent outages - Emergency Trade Desk Unavailable - Login Issues - People Locked out of there accounts - Reports of accounts being liquidated due to inability to access accounts with open positions during news events & reports of Tradovate clients losing 10s of thousands of dollars due to Constant outages
But in my search for Intraday-Margin brokers they all seem to be the same or at least similar.
I'm just looking for some answers as to what ACTUAL CURRENT users are experiencing, not just peoples personal assumptions but Real Traders Risking money through NT but so far 2 threads in 2 different forums and nobody wants to speak up.
I mean no disrespect but you must admit, my Thread went from being displayed on your home page "Question Board" to being downgraded to a post and dumped on a 2 year old thread....
I apologize for my hopefully Incorrect assumptions, please no hard feelings guys, I'm sure you have thick skin being traders and running a forum
Sorry Mike In all honesty I wrote this as I was P*&%^$ off to get it off my chest (Full Disclosure) for some reason I posted it realized my mistake and instantly deleted it, I did not know it reached you, I wish I could still delete it now, I just responded to @bobwest which should clear things up
FYI, brand-new threads with no replies get posted on the Question Board. Click on a few, and you will see. They are not really being featured; the ones that stay there have not gotten much attention and tend not to, actually.
The thread your post was placed in was established in 2014, when NT Brokerage was first formed and was announced, and has 808 posts, over 80 pages, including your last post. It is one of the main NT threads on the forum. Yes, not posted to that much lately, but your post appears in it and will likely be seen (quite apart from the recent dust-up, which will get attention anyway.) Your post also appears on the lists of new posts and in the NinjaTrader section, and so do all these recent posts about it.
As to thickness of skin, well, I'll get over it.
There's no guarantee that you will get your questions satisfied, or even paid attention to, but we are not trying to sabotage them. I hope you do get them answered.
Bob.
When one door closes, another opens.
-- Cervantes, Don Quixote
