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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

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  #401 (permalink)
Chicago, IL
 
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Hi, I recently opened a ninja brokerage account. So far so good. However, I stopped using kinetic for data and no longer have live prices for individual equities on either the NYSE or NAsdaq..

I would prefer not to use kinetic, anyone have any suggestion on how to get live equity prices (FYI, i do not trade individual equities)... Just want the live prices to help me trade the Index futures.



Thx

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  #402 (permalink)
italy
 
 
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Hi,

Please tell me do NinjaTrader Brokerage have plan in near future to
add some restriction on server like limit of maximum open position for futures,
or limit maximum order size?

Thank you

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  #403 (permalink)
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tflanner View Post
I would prefer not to use kinetic

Without knowing why, it is hard to make a recommendation. IQFeed (and thus, Kinetick) is generally the best you can get. If it doesn't fit your needs you would need to provide details as to why so someone could make a recommendation.

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  #404 (permalink)
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@Big Mike...I don't want to get kinetic because they would charge over $60 a month for the data ( they require u to get the basic package...CME data..which I don't need from the anymore)). I am looking to spend less than 60a month.

I was hoping to find equity data for just $10 to $20 a month. If that is not possible, I may just go back to kinetic. Tough to trade nq when u have no live aapl prices.

Thx

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  #405 (permalink)
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Just open a TD Ameritrade account and you have all the equities, options and futures data you could need.

They have all the market internals as well. no cost.

You dont need the equity prices in the ninja platform, do you ?
You just want to see the equity prices, correct ?

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  #406 (permalink)
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tflanner View Post
@Big Mike...I don't want to get kinetic because they would charge over $60 a month for the data ( they require u to get the basic package...CME data..which I don't need from the anymore)). I am looking to spend less than 60a month.

I was hoping to find equity data for just $10 to $20 a month. If that is not possible, I may just go back to kinetic. Tough to trade nq when u have no live aapl prices.

Thx

You are not required to get CME data if you don't need it. You are required to pay $55 per month for the service plus the exchange fees. Compared to any other market data service, Kinetick is about 1/2 price.

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  #407 (permalink)
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shanemcdonald28 View Post
Just open a TD Ameritrade account and you have all the equities, options and futures data you could need.

They have all the market internals as well. no cost.

You dont need the equity prices in the ninja platform, do you ?
You just want to see the equity prices, correct ?

I do have an HSA account with TD Ameritrade...but the quotes are very delayed. I will have to take another look at it. I do all my ETF/stock trading with Vanguard. Not sure if I am on the Think or Swim platform though.

And no I don't need equity. prices with ninja. TD Ameritrade would work and good to hear they have the internals as well.

Thx

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  #408 (permalink)
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definitely Think or Swim platform. I should have said that.

It is a separate program you download to your desktop.
Download it from TD Ameritrade web site.

I would not use any of their web based applications.

They also have a live chat room with video feed and a host that keeps The indexes updated with overview of internals on the S&P. It is great if you trade the indexes. Just listen to it in order to keep an eye on the market internals so you dont have to constantly check them yourself. It is very helpful to have on in the background. HE also alerts you to active stocks and movers.

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  #409 (permalink)
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I'm gonna skim through the pages later but two tiny questions would be:

(1) what is the minimum deposit?
(2) how does it look with Eurex, what are the extra costs?

//nevermind, found the answer to (1) under https://www.ninjatraderbrokerage.com/online_futures_trading/support/account_FAQ
But I have found nothing to Eurex except that the rates are listed on the website which means you do offer it right?
Thanks

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  #410 (permalink)
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ReaM View Post
I'm gonna skim through the pages later but two tiny questions would be:

(1) what is the minimum deposit?
(2) how does it look with Eurex, what are the extra costs?

//nevermind, found the answer to (1) under Account FAQ | NinjaTrader
But I have found nothing to Eurex except that the rates are listed on the website which means you do offer it right?
Thanks

For question #2 - yes, we do offer Eurex, rates are publicly available here:
All Available Contracts | NinjaTrader

If you choose Continuum/CQG as the back-end technology, there is a monthly access fee, details here:
Eurex for CQG | NinjaTrader

If you choose Rithmic, they do not currently charge a monthly fee for Eurex data.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #411 (permalink)
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tici88 View Post
Hi,

Please tell me do NinjaTrader Brokerage have plan in near future to
add some restriction on server like limit of maximum open position for futures,
or limit maximum order size?

Thank you

I assume you are talking about position limits and trade size limits for individual products. On this publicly available spreadsheet, you can find our position limits for each market:
https://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf

The trade size would simply be the same as the position limit. These are the maximum position/trade sizes allowed under our standard template and assume you have the available margin for those maximum limits. For clients that require higher limits, they would just need to apply for approval by emailing brokeragesupport@ninjatrader.com.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #412 (permalink)
italy
 
 
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NT Brokerage View Post
I assume you are talking about position limits and trade size limits for individual products. On this publicly available spreadsheet, you can find our position limits for each market:
https://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf

The trade size would simply be the same as the position limit. These are the maximum position/trade sizes allowed under our standard template and assume you have the available margin for those maximum limits. For clients that require higher limits, they would just need to apply for approval by emailing brokeragesupport@ninjatrader.com.


I`m apologize if I`m not well explained my intentions,
please tell me is it possible to set up position limit and order size limits like this:

account size 50.000 $, maximum open position for ES is 3, and maximum order size is for ES is 1.

Thank you

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  #413 (permalink)
California
 
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NinjaTrader View Post
We will have additional clearing relationships available later this year in addition to Dorman.

Looking forward to the possibility of a FCM with a useful client portal. Having the ability to verify current trade and balance info without having to wait for a statement to be emailed is important in times of extreme market activity, internet disruptions, and hardware/software crashes, among other issues. Even under normal circumstances, a client portal is nice to have for peace of mind.

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  #414 (permalink)
Columbus, OH
 
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NT Brokerage View Post
I assume you are talking about position limits and trade size limits for individual products. On this publicly available spreadsheet, you can find our position limits for each market:
https://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf

The trade size would simply be the same as the position limit. These are the maximum position/trade sizes allowed under our standard template and assume you have the available margin for those maximum limits. For clients that require higher limits, they would just need to apply for approval by emailing brokeragesupport@ninjatrader.com.

WOW! You just published the Rosetta Stone: a complete list of contracts available, with margins, commissions, position limits, symbols -- the works!!

Thanks.

One note, however: Your more info links for Eurex products point to an error page.

dwt51

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  #415 (permalink)
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dwt51 View Post

One note, however: Your more info links for Eurex products point to an error page.

dwt51

Please try again, that page is working right now.

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  #416 (permalink)
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NinjaTrader View Post
Please try again, that page is working right now.

Uh, no. Don't think so


Perhaps not a broken link, but surely a link to a less than useful page.

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  #417 (permalink)
Chicago IL
 
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dwt51 View Post
Uh, no. Don't think so


Perhaps not a broken link, but surely a link to a less than useful page.

dwt51

Thank you for making us aware. The Eurex links have all been updated.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #418 (permalink)
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NT Brokerage View Post
Thank you for making us aware. The Eurex links have all been updated.

You may need to dump your browser cache and re-load this file, but the links do indeed work now.

Now, about access to Liffe contracts (e.g. FTSE)...

Regards.

dwt51

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  #419 (permalink)
Dallas
 
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As there are security flaws in Windows, and windows gets hacked constantly. Is there away to lock NT from launching or starting without a password. I do not see that basic important option. Specially when NT connects to different brokerage accounts and any one who accesses the PC can trade without permission on purpose or by mistake. This is a risk.

I am not sure if these is a way to lock the program down from opening without a password. If these is I would like to know how.

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  #420 (permalink)
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optionzen View Post
As there are security flaws in Windows, and windows gets hacked constantly. Is there away to lock NT from launching or starting without a password. I do not see that basic important option. Specially when NT connects to different brokerage accounts and any one who accesses the PC can trade without permission on purpose or by mistake. This is a risk.

I am not sure if these is a way to lock the program down from opening without a password. If these is I would like to know how.

This is not currently possible but on our list of future improvements.

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  #421 (permalink)
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Kindly implement password protection ( using OSK, onscreen keyboard methodology) , there is a great risk for unwanted execution by wrong people.

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  #422 (permalink)
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optionzen View Post
Kindly implement password protection ( using OSK, onscreen keyboard methodology) , there is a great risk for unwanted execution by wrong people.

You've posted this twice and in the wrong thread. This thread is about brokerage. Use the NT8 feature request thread:



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  #423 (permalink)
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Sorry mike.

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  #424 (permalink)
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I really would love to see ACH Transfers in and out of NT Brokerage - Wires are a hassle and expensive. I also see that the brokerage we don't talk about here (hint rhymes with "CAMP") has added this recently.

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  #425 (permalink)
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dnof View Post
I really would love to see ACH Transfers in and out of NT Brokerage - Wires are a hassle and expensive. I also see that the brokerage we don't talk about here (hint rhymes with "CAMP") has added this recently.

That would be a really great feature, but I believe it's up to the FCM to implement. Not a lot of them offer this, but aside from the one you mentioned, Phillip and Ironbeam come to mind as two that do. I'm not holding my breath on Dorman to offer this anytime soon.

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  #426 (permalink)
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Based on customer feedback, NinjaTrader Brokerage has further reduced margins for Crude Oil (CL) and Gold (GC).

Effective September 29th, day trading margin requirements for these contracts have been lowered to the following:

• $1000 for Crude Oil (CL)
• $1000 for Gold (GC)

NinjaTrader Brokerage offers aggressive day trading margins on all contracts including $500 per contract for the ES and the 6E.

While we strive to deliver on customer input, we also want our clients to exercise caution when using a high degree of leverage to trade these markets. Please read and understand the risks involved with trading futures: Risk Disclosure

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #427 (permalink)
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Ray,

Do you know a timeline for the addition of ICE UK?

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  #428 (permalink)
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scalpingticks View Post
Ray,

Do you know a timeline for the addition of ICE UK?

We now offer ICE UK as an additional available exchange for NinjaTrader Brokerage customers. Please contact brokeragesupport@ninjatrader.com for more information or to enable this exchange.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #429 (permalink)
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NT Brokerage View Post
We now offer ICE UK as an additional available exchange for NinjaTrader Brokerage customers. Please contact brokeragesupport@ninjatrader.com for more information or to enable this exchange.

Great news, thought I. I'll go back to what I call your Rosetta Stone, http://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf and read all about it.

Only problem? There's no mention there of ICE UK (by which I assume you also mean LIFFE) products.

In the interest of completeness and transparency I hope you keep that PDF updated. It's a great resource, with all the exchanges, all the contract symbols (with hyperlinks to the details of each), and all their margin and commission costs in one easy to read place.

Regards.

dwt51

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  #430 (permalink)
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dwt51 View Post
Great news, thought I. I'll go back to what I call your Rosetta Stone, http://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf and read all about it.

Only problem? There's no mention there of ICE UK (by which I assume you also mean LIFFE) products.

In the interest of completeness and transparency I hope you keep that PDF updated. It's a great resource, with all the exchanges, all the contract symbols (with hyperlinks to the details of each), and all their margin and commission costs in one easy to read place.

Regards.

dwt51

Yes, we will keep this updated and as such will be updated shortly.

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  #431 (permalink)
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@NT Brokerage,

I am trying to figure out why the FDAX and FESX feeds don't update real-time? I can refresh and it will pull in new data, but no real-time.

The other instruments work fine such as CL and ES.

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  #432 (permalink)
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You must activate first the eurex datafeed by the support team.
It will be cost ~23 USD per month.

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  #433 (permalink)
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do you guys plan on doing anything 'fancy' with a client portal kinda like velocity was trying to do?

dont believe anything you hear and only half of what you see

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madLyfe View Post
do you guys plan on doing anything 'fancy' with a client portal kinda like velocity was trying to do?

Yes in time.

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  #435 (permalink)
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NT Brokerage View Post
Based on customer feedback, NinjaTrader Brokerage has further reduced margins for Crude Oil (CL) and Gold (GC).

Effective September 29th, day trading margin requirements for these contracts have been lowered to the following:

• $1000 for Crude Oil (CL)
• $1000 for Gold (GC)

NinjaTrader Brokerage offers aggressive day trading margins on all contracts including $500 per contract for the ES and the 6E.

While we strive to deliver on customer input, we also want our clients to exercise caution when using a high degree of leverage to trade these markets. Please read and understand the risks involved with trading futures: Risk Disclosure

@NT Brokerage , @NinjaTrader ,
Would you also please consider to lower intraday margin for Euro Stoxx 50 (FESX) ? Right now you have it at 2070 € (89% of overnight margin)

For comparison,
AMP Futures has it at $500
TradeStation at 562 €
DeepDiscountTrading at 594 €

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SARdynamite View Post
@NT Brokerage , @NinjaTrader ,
Would you also please consider to lower intraday margin for Euro Stoxx 50 (FESX) ? Right now you have it at 2070 € (89% of overnight margin)

We will be lowering our day-trading margins on the following contracts (all in US$):
FESX - $1000
FDAX - $2500
FGBL - $1000
FGBM and FGBS - $685

These new day-trading margin requirements will be in place by market open of Wednesday, Nov 12th.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #437 (permalink)
Market Wizard
@ Germany
 
Experience: Beginner
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NT Brokerage View Post
We will be lowering our day-trading margins on the following contracts (all in US$):
...
FDAX - $2500
...
These new day-trading margin requirements will be in place by market open of Wednesday, Nov 12th.

Really BIG thanks to you

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  #438 (permalink)
Belgium
 
Experience: Advanced
Platform: SaxoTrader
Broker: SaxoBank
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Do you have the FGBS intraday margin higher than initial margin on purpose ?

I wish you would give all margins in the contracts' base currencies : in that case EUR for EUR based contracts. Most of the time, it makes sense for the targeted audience, making it more practical, less confusing.

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  #439 (permalink)
Milano, Italy, EU
 
Experience: Intermediate
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Are you planning to make available a "cancel on disconnect" option for orders working on the Ninja platform+broker system?

I think many retail traders (more subject to connection hiccups) might find this useful.

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  #440 (permalink)
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Psy24X View Post
Are you planning to make available a "cancel on disconnect" option for orders working on the Ninja platform+broker system?

I think many retail traders (more subject to connection hiccups) might find this useful.

Thanks for the suggestion. This was not on our feature list but I will have product management add it for consideration.

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  #441 (permalink)
Germany
 
Experience: Advanced
Platform: NinjaTrader
Broker: NTB / Continuum
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Psy24X View Post
Are you planning to make available a "cancel on disconnect" option for orders working on the Ninja platform+broker system?

I think many retail traders (more subject to connection hiccups) might find this useful.

Good idea but you have to take one or two more steps.

What if you are aleady in the market with stop loss and target order?

Are you sure you want to cancel them?

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  #442 (permalink)
Chicago IL
 
Experience: Advanced
Platform: NinjaTrader
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SARdynamite View Post
Do you have the FGBS intraday margin higher than initial margin on purpose ?

I wish you would give all margins in the contracts' base currencies : in that case EUR for EUR based contracts. Most of the time, it makes sense for the targeted audience, making it more practical, less confusing.

Our focus on lowering the day-trading margins means we need to consider easy and effective ways to monitor risk across multiple technologies and exchanges. By moving the day-trading margin to USD, we were able to lower the day-trading margins from 3450 Euros to $2500 on the FDAX. We understand it could be a bit easier for the customer if it was in Euros, but we had to balance that with the requests for lower margins. Same concept on the FGBS, as the consistency with FGBM allows for easier risk management.

We certainly want to consider all aspects to these requests so we appreciate the feedback.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #443 (permalink)
Belgium
 
Experience: Advanced
Platform: SaxoTrader
Broker: SaxoBank
Trading: ESTX
 
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Thanks for the explanation.
Some competitors do have both though - low margins labelled in the contracts' base currencies - which led me to higher expectations.

FDAX intraday margin was already dead low. Hopefully you can again review the FESX intraday margin some more, at a later time anyway. Thanks

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  #444 (permalink)
Columbus, OH
 
Experience: Advanced
Platform: NinjaTrader
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Checking your great symbols/margins/commissions page, http://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf I don't yet see mention of FTSE100 or other LIFFE symbols.

Any progress there?

Thanks.

dwt51

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  #445 (permalink)
Chicago IL
 
Experience: Advanced
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dwt51 View Post
Checking your great symbols/margins/commissions page, http://www.ninjatraderbrokerage.com/sites/default/files/pdf/NinjaTrader_Futures_Product_Info.pdf I don't yet see mention of FTSE100 or other LIFFE symbols.

Any progress there?

Thanks.

dwt51

Thanks for pointing this out. We have updated to include FTSE (showing in Eurex section).

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #446 (permalink)
California
 
Experience: Intermediate
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NinjaTrader View Post
We will have additional clearing relationships available later this year in addition to Dorman. We have publicly stated this earlier in this thread.

@NinjaTrader, @NT Brokerage

Is an additional FCM option still in the works for 2014?

Thnx

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  #447 (permalink)
Valdosta, GA. U.S.A
 
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@NinjaTrader, @NT Brokerage

Is an additional FCM option still in the works for 2014?

Thnx

Really would like to Open an Account with you guys also.....waiting for another FCM also....

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  #448 (permalink)
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@NinjaTrader, @NT Brokerage

Is an additional FCM option still in the works for 2014?

Thnx

We became IIB not too long ago putting us in a position to expand our FCM relationships. We expect to have an announcement early next year.

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  #449 (permalink)
Bangkok, Thailand
 
 
Posts: 68 since Jul 2012
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Is it possible to access the CQG Webtrader and/or CQG mobile trader as a NT/Continuum custumer? If not, is it possible to login to the same account from 2 different devices (for example pc and notebook) simultaneously? (I trade from Thailand and have occasional power/internet outages, so I need a backup solution that allows me to access my account through a backup notebook with 3G mobile internet access)

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  #450 (permalink)
Berlin Germany /Alicante Spain
 
Experience: Intermediate
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Broker: DDT/Rithmic, Global/CQG, IB, Mirus(Ninja)/MarketDelta
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ranger64 View Post
Is it possible to access the CQG Webtrader and/or CQG mobile trader as a NT/Continuum custumer? If not, is it possible to login to the same account from 2 different devices (for example pc and notebook) simultaneously? (I trade from Thailand and have occasional power/internet outages, so I need a backup solution that allows me to access my account through a backup notebook with 3G mobile internet access)

first question I cannot answer. Second I can:

I installed NT on different devices. If you login Continuum connection from another device the before logged device will be logged out so if you have an power outage you can login with your mobile device (if NT is there also installed and connection login data is setup correctly on this second device).
It´s important to have a backup solution with another internet line (e.g. mobile) and also with another hardware because your trading PC can break down also.

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  #451 (permalink)
Birmingham UK
 
Experience: Intermediate
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I can confirm what @resist says, the second login will force a logout on the first device, so yes, you can access the account from a backup or parallel access point, but not with both connections active.

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  #452 (permalink)
Frankfurt am Main Germany
 
Experience: Advanced
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ranger64 View Post
Is it possible to access the CQG Webtrader and/or CQG mobile trader as a NT/Continuum custumer? If not, is it possible to login to the same account from 2 different devices (for example pc and notebook) simultaneously? (I trade from Thailand and have occasional power/internet outages, so I need a backup solution that allows me to access my account through a backup notebook with 3G mobile internet access)

Yes, CQG M is available for $25 per month plus $0.50 per round turn added to the cost of the commissions.
You can sign up at brokeragesales@ninjatrader.com

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  #453 (permalink)
Bangkok, Thailand
 
 
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resist View Post
first question I cannot answer. Second I can:

I installed NT on different devices. If you login Continuum connection from another device the before logged device will be logged out so if you have an power outage you can login with your mobile device (if NT is there also installed and connection login data is setup correctly on this second device).
It´s important to have a backup solution with another internet line (e.g. mobile) and also with another hardware because your trading PC can break down also.

Yes, but I prefer being logged in to my account simultaneaously on two devices, one of them being a notebook with 3g mobile internet connection. In that case, I can immediately react in case of power outages or problems with my main internet provider. Having to first login on my backup device is just another delay that I want to avoid.

So if CQG M is available for an extra 25 USD, what about the normal CQG Webtrader? Can I access my account through the webtrader without additional fees? And could I possibly get a second set of credentials, so that I can login to my account simultaneously through NT and a webbased application? Could anyone from NT respond to this? Thanks

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  #454 (permalink)
Bangkok, Thailand
 
 
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tmenje View Post
Yes, CQG M is available for $25 per month plus $0.50 per round turn added to the cost of the commissions.
You can sign up at brokeragesales@ninjatrader.com

Can I be connected to one account through NT and CQG M simultaneously?

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  #455 (permalink)
Frankfurt am Main Germany
 
Experience: Advanced
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ranger64 View Post
Can I be connected to one account through NT and CQG M simultaneously?

Not as standard.
But ask brokeragesales@ninjatrader.com if it is possible to get a second login for your account.

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  #456 (permalink)
Dallas
 
Experience: Intermediate
Platform: ThinkorSwim, Ninjatrader, Multicharts
Broker: Thinkorswim, Ninjatrader Brokerage
 
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I use NT ( life time lic) and NT brokerage for trading, I am not able to use the log in and trade via Multicharts ? How do I enable my NT brokerage login credentials to work also with MC ? Will there be an extra charge to do so? I am using CQG -Cpntinuum as a data feed.

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  #457 (permalink)
Chicago IL
 
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ranger64 View Post
Yes, but I prefer being logged in to my account simultaneaously on two devices, one of them being a notebook with 3g mobile internet connection. In that case, I can immediately react in case of power outages or problems with my main internet provider. Having to first login on my backup device is just another delay that I want to avoid.

So if CQG M is available for an extra 25 USD, what about the normal CQG Webtrader? Can I access my account through the webtrader without additional fees? And could I possibly get a second set of credentials, so that I can login to my account simultaneously through NT and a webbased application? Could anyone from NT respond to this? Thanks

You can login to NT and either CQG M or WebTrader simultaneously, which is done by setting up a 2nd login. The costs involved are $25/month for access and $0.25 per contract if you trade using the alternative platform. There is also a $10/month additional login fee. The process to get this setup is to email brokeragesupport@ninjatrader.com.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #458 (permalink)
Chicago IL
 
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optionzen View Post
I use NT ( life time lic) and NT brokerage for trading, I am not able to use the log in and trade via Multicharts ? How do I enable my NT brokerage login credentials to work also with MC ? Will there be an extra charge to do so? I am using CQG -Cpntinuum as a data feed.

This would require a 2nd login, so the cost for this is $10/month. There is a $0.25 per contract charge for Multicharts on CQG-Continuum, with a minimum of $25 per month.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #459 (permalink)
Reno, Nevada
 
Experience: Advanced
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I opened an with Ninja Brokerage. I funded the account today via wire which was confirmed as received. I have been struggling the entire day to get setup on the platform which I have been using for years. First, the login information sent today didn't work. Then Continuum wasn't listed in the dropdown. Then I get an email that "when I fund the account, I'll receive the correct login information". I sent an email back immediately that the wire was acknowledged by Ninja this morning. I have called, left messages - was assured someone would call back. Called again - now they're closed, they don't know where the hell my funds are and no one responds.

The people who answer the phone are incompetent. I'm furious with them. Maybe they're doing too much business and just don't need another account.

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  #460 (permalink)
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phantomtrader View Post
I opened an with Ninja Brokerage. I funded the account today via wire which was confirmed as received. I have been struggling the entire day to get setup on the platform which I have been using for years. First, the login information sent today didn't work. Then Continuum wasn't listed in the dropdown. Then I get an email that "when I fund the account, I'll receive the correct login information". I sent an email back immediately that the wire was acknowledged by Ninja this morning. I have called, left messages - was assured someone would call back. Called again - now they're closed, they don't know where the hell my funds are and no one responds.

The people who answer the phone are incompetent. I'm furious with them. Maybe they're doing too much business and just don't need another account.

Sorry for the experience. Please email support @ [ninjatrader com) attention James and include your contact name on your account long with email address on your account and we will follow up and square things away 1st thing in the morning.

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  #461 (permalink)
Birmingham UK
 
Experience: Intermediate
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phantomtrader View Post
Then Continuum wasn't listed in the dropdown.

For the account connection to appear in the dropdown menu you probably need a later version of Ninja to see it. I had to upgrade from 7.x.x.11 to 7.x.x.26.

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  #462 (permalink)
Reno, Nevada
 
Experience: Advanced
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Thanks to the Ninja Brokerage management for working out these problems. They took the bull by the horns and worked it out. Thanks for the prompt response!

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  #463 (permalink)
Dallas
 
Experience: Intermediate
Platform: ThinkorSwim, Ninjatrader, Multicharts
Broker: Thinkorswim, Ninjatrader Brokerage
 
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Posts: 139 since Nov 2010
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Is NT brokerage going to introduce the basic data package in January as mentioned earlier in this forum, the reference is to the package which does not include the debth for non professionals traders. The cost is guess is $3 per month as per cme.

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  #464 (permalink)
Chicago IL
 
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optionzen View Post
Is NT brokerage going to introduce the basic data package in January as mentioned earlier in this forum, the reference is to the package which does not include the debth for non professionals traders. The cost is guess is $3 per month as per cme.

The ability to offer a basic data package is in the control of our ISV partners CQG and Rithmic. Our understanding is that they are working on offering this capability but we have not been given a timeline when it will be ready. Once it is, NinjaTrader Brokerage will offer this to our clients as we think it will be a great way to reduce the impact of the pending CME market data fees for those traders who do not require market depth.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #465 (permalink)
Indianapolis, IN USA
 
Experience: Advanced
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@NT Brokerage, @NinjaTrader,

Can we get UB (Ultrabond) added as a product available to trade? If yes, can you give an approximate time until that product is available through Ninjatrader? Thanks.

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  #466 (permalink)
Chicago IL
 
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timefreedom View Post
@NT Brokerage, @NinjaTrader,

Can we get UB (Ultrabond) added as a product available to trade? If yes, can you give an approximate time until that product is available through Ninjatrader? Thanks.

While this market (UB - Ultrabond) is not part of our standard account setup, it is available upon request. Day-trading margins are $1000 per contract and it is available on both Continuum and Rithmic. If you would like to request this market be made available to you, please email brokeragesupport@ninjatrader.com with your name and account number.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #467 (permalink)
Atkinson, NH USA
 
Experience: Intermediate
Platform: NinjaTrader 8/TensorFlow
Broker: NinjaTrader Brokerage
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I am wondering how this lasted communication affects my costs as a lifetime license holder of NinjaTrader? Does this mean I only need to pay this fee and there is no minimum required through NTbrokerage? Am I exempted from this fee as a Lifetime NT license holder?

Dear Traders:

Effective January 1st, 2015, all users of real-time market data from CME Group exchanges (CME, CBOT, NYMEX, COMEX) will be required to pay market data fees. As a NinjaTrader Brokerage client, you can now customize your market data subscriptions to avoid any unnecessary fees from the CME.

To get started, please declare your trading status as a "Non-Professional" or "Professional" through the link below:

The majority of NinjaTrader Brokerage clients qualify as a "Non-Professional" and can select from one of the following market data subscription options:
1. Enable data for each of the CME Group exchanges you would like to receive at
a significantly reduced fee of $5/month per exchange.
2. Enable a market data bundle which includes all four exchanges for only $15/month.
3. Deactivate all CME Group exchange market data for your account to avoid a
CME Group data fee.
To ensure your account is updated, all self-certifications and market data subscription requests must be received by Wednesday, December 24th, 2014. Due to the required processing time, submissions received following this date may not be applied to your account in advance of the January CME Group billing cycle.


If you have any questions regarding the status you should declare, please contact us at brokeragesupport@ninjatrader.com.

Nil per os
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  #468 (permalink)
Toronto, ON, Canada
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Global futures (Continum), IB, FXCM
Trading: ES 6E Forex ETF
 
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I just got these response from NT customer support, they said the NT Platform only support six brokers now. Does that mean NT will terminate all the existing brokers except the "six". If this is correct, this is a big change and I am confused.

Could someone clarify.


Attached are the email from NT:
*********************************************

On Thu, Dec 11, 2014 12:33 PM, NinjaTrader Platform Support <platformsupport@ninjatrader.com> wrote:

Hello William,

Thank you for your note.

You can see all of our supported brokers here: Brokers | Futures, Forex and Equities | NinjaTrader Ecosystem

Please let me know if I may be of further assistance.

Sincerely,
James
NinjaTrader Customer Service

*******************************************
On Thu, Dec 11, 2014 12:47 PM, wipca201 wrote:

Hi James,

But that page only shows six brokers - IB, FXCM, etc. I thought the platform support others brokers too?
Or you now no longer support other brokers except only six.


wipca201

**************************************************
On Thu, Dec 11, 2014 12:48 PM, NinjaTrader Platform Support <platformsupport@ninjatrader.com> wrote:

Hello William,

This is correct, these are the brokers we currently support.

*******************************************************

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  #469 (permalink)
Chicago IL
 
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NJAMC View Post
I am wondering how this lasted communication affects my costs as a lifetime license holder of NinjaTrader? Does this mean I only need to pay this fee and there is no minimum required through NTbrokerage? Am I exempted from this fee as a Lifetime NT license holder?

This is a new fee from CME Group and does not change any other details/charges from your NinjaTrader Brokerage account. As your Introducing Broker, NinjaTrader Brokerage is simply informing you of these fees that are coming direct from the CME Group. The exchange is going to be charging all traders industry-wide that are enabled for CME Group exchange market data (regardless of clearing firm or introducing broker).

The reason for our communication was to help NT Brokerage customers avoid any unnecessary charges. In this email, we are providing a process to reduce these fees by selecting only the CME market data you need to receive for your trading.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #470 (permalink)
United States of America
 
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wipca201 View Post
This is correct, these are the brokers we currently support.

*******************************************************

Sounds like every other broker is getting the axe.

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  #471 (permalink)
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wipca201 View Post
I just got these response from NT customer support, they said the NT Platform only support six brokers now. Does that mean NT will terminate all the existing brokers except the "six". If this is correct, this is a big change and I am confused.

Could someone clarify.


Attached are the email from NT:
*********************************************

On Thu, Dec 11, 2014 12:33 PM, NinjaTrader Platform Support <platformsupport@ninjatrader.com> wrote:

Hello William,

Thank you for your note.

You can see all of our supported brokers here: Brokers | Futures, Forex and Equities | NinjaTrader Ecosystem

Please let me know if I may be of further assistance.

Sincerely,
James
NinjaTrader Customer Service

*******************************************
On Thu, Dec 11, 2014 12:47 PM, wipca201 wrote:

Hi James,

But that page only shows six brokers - IB, FXCM, etc. I thought the platform support others brokers too?
Or you now no longer support other brokers except only six.


wipca201

**************************************************
On Thu, Dec 11, 2014 12:48 PM, NinjaTrader Platform Support <platformsupport@ninjatrader.com> wrote:

Hello William,

This is correct, these are the brokers we currently support.

*******************************************************

To clarify, in addition to the 6 listed, there are many brokers (which is why it states "and others") that can support NinjaTrader. We don't always know who may be able to offer the NinjaTrader platform.

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  #472 (permalink)
Toronto, ON, Canada
 
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NinjaTrader View Post
To clarify, in addition to the 6 listed, there are many brokers (which is why it states "and others") that can support NinjaTrader. We don't always know who may be able to offer the NinjaTrader platform.

This is very confusing. This is contradicting to what Ray has PM to me. He said there is only six for new clients.

see message below.

**********************************************
Hi,

Thanks for reaching out to me directly.

- With respect to Canadian accounts, our clearing firm made this decision to close all Canadian accounts due to stricture guidelines put forth by Canadian regulators, we did communicate this via email and I have no explanation why this email never made it to you...for this I am sorry


- We are have limited our brokerage options for new clients, existing clients will always have access to those brokers and technologies available to them at the time of their purchase


Ray

***************************************************

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  #473 (permalink)
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wipca201 View Post
This is very confusing. This is contradicting to what Ray has PM to me. He said there is only six for new clients.

see message below.

**********************************************
Hi,

Thanks for reaching out to me directly.

- With respect to Canadian accounts, our clearing firm made this decision to close all Canadian accounts due to stricture guidelines put forth by Canadian regulators, we did communicate this via email and I have no explanation why this email never made it to you...for this I am sorry


- We are have limited our brokerage options for new clients, existing clients will always have access to those brokers and technologies available to them at the time of their purchase


Ray

***************************************************

With all due respect, there is no contradiction in what I sent you in a private message.

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  #474 (permalink)
Berlin Germany /Alicante Spain
 
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NT Brokerage View Post
This is a new fee from CME Group and does not change any other details/charges from your NinjaTrader Brokerage account. As your Introducing Broker, NinjaTrader Brokerage is simply informing you of these fees that are coming direct from the CME Group. The exchange is going to be charging all traders industry-wide that are enabled for CME Group exchange market data (regardless of clearing firm or introducing broker).

The reason for our communication was to help NT Brokerage customers avoid any unnecessary charges. In this email, we are providing a process to reduce these fees by selecting only the CME market data you need to receive for your trading.

If I have got IQ feed would it be possible to cancel all CME fees at NinjaTrader Brokerage and only "use" NT Brokerage orderfeed?

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  #475 (permalink)
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Hello, I had posted a small feature request on the unofficial thread of NT 8 feature request and also written a private message to you, I have not recieved a response, Can you please look into it..

( request #684)

Mike- sorry I understand it is a wrong place to post it, just wanted NT to respond.

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  #476 (permalink)
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resist View Post
If I have got IQ feed would it be possible to cancel all CME fees at NinjaTrader Brokerage and only "use" NT Brokerage orderfeed?

Yes - if you have an alternate data feed, you can turn off market data at NinjaTrader Brokerage and simply do execution through us (avoiding CME market data fees through NTB).

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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optionzen View Post
Hello, I had posted a small feature request on the unofficial thread of NT 8 feature request and also written a private message to you, I have not recieved a response, Can you please look into it..

( request #684)

Mike- sorry I understand it is a wrong place to post it, just wanted NT to respond.

I responded to the thread. I checked my PM inbox and never saw anything from you.

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  #478 (permalink)
Market Wizard
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My wife has a small account at Etrade and is going to close that account.
She would like to open an account with Ninjatrader and use my Lifetime License (multibroker) to trade occasionally.
(probably once a week or so)

Can she open and account and use my Lifetime License to trade her account as long as I'm not using the software?

Will she be able to get the special RT pricing?

Thanks

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  #479 (permalink)
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NT Brokerage View Post
Yes - if you have an alternate data feed, you can turn off market data at NinjaTrader Brokerage and simply do execution through us (avoiding CME market data fees through NTB).

Would this apply to trading a personal account and a professional account simultaneously? Paying for just one exchange data fee?

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  #480 (permalink)
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DavidHP View Post
My wife has a small account at Etrade and is going to close that account.
She would like to open an account with Ninjatrader and use my Lifetime License (multibroker) to trade occasionally.
(probably once a week or so)

Can she open and account and use my Lifetime License to trade her account as long as I'm not using the software?

Will she be able to get the special RT pricing?

Thanks

Hi DavidHP,

NinjaTrader licenses are specific to an individual and thus your wife would need to purchase her own license.

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  #481 (permalink)
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jlwade123 View Post
Would this apply to trading a personal account and a professional account simultaneously? Paying for just one exchange data fee?

As long as the 2 accounts are traded by the same person under the same user ID.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #482 (permalink)
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NT Brokerage View Post
As long as the 2 accounts are traded by the same person under the same user ID.

Sorry as I am not native English speaking ((

When I have 2 accounts at 2 brokers (e.g. NTbrokerage and DDT or Global) - and if I told one of them full name, email address and my wish not to get any CME data because of own feed and declared my non professional state - is this meant with "same ID"?

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  #483 (permalink)
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resist View Post
Sorry as I am not native English speaking ((

When I have 2 accounts at 2 brokers (e.g. NTbrokerage and DDT or Global) - and if I told one of them full name, email address and my wish not to get any CME data because of own feed and declared my non professional state - is this meant with "same ID"?

Not sure how the other brokers handle things, but NT Brokerage would be able to eliminate market data on the user ID that you use to login to your live trading account. It would still allow you to execute orders, but you would not be enabled for market data on that specific user ID.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #484 (permalink)
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If I open a NTBrokerage account and choose to have Kinetick data
a. do I have to pay for it or can I then cancel my existing datafeed ?
b. currently I have two data connections
- Kinetick as my primary
- broker connection

this means that my MAE and MFE data is not correctly recorded by Ninjatrader

With my new account will the MAE and MFE work correctly ?
p

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podski View Post
If I open a NTBrokerage account and choose to have Kinetick data
a. do I have to pay for it or can I then cancel my existing datafeed ?
b. currently I have two data connections
- Kinetick as my primary
- broker connection

this means that my MAE and MFE data is not correctly recorded by Ninjatrader

With my new account will the MAE and MFE work correctly ?
p

Thanks for your post.

If you sign up with NinjaTrader Brokerage and would like to use Kinetick for access to greater historical data, then you will still need to pay for Kinetick as it is a separate service provider. With that said, you may qualify for a, “nonprofessional traders discount” on your current account significantly reducing your current subscription fees. For more information about your options you may contact Kinetick for more details: https://www.kinetick.com/support

For the MAE and MFE to properly function, your brokerage connection must be the primary connection (connect first). You will also need to set up your NinjaTrader Brokerage for real time data and then access historical data from Kinetick.

When creating your NinjaTrader Brokerage Connection within the Connection Wizard select (under Historical Data) “Disabled, I will use another connection for historical data.”
You will see this option under the General screen when you go to Tools> Account Connections> Add> Next
After the connection has been created, you will need to connect to NinjaTrader Brokerage first and then Kinetick second as connection order is important.

Don't hesitate to reach out for additional assistance at platformsupport@ninjatrader.com.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #486 (permalink)
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I wanted to have a second account with a separate broker for backup reasons. I decided to give NinjaTrader/Dorman a try. I have to say I am not impressed.

The issues I have with them are twofold:

No ACH withdrawls! You need to pay a wire fee or wait for a check. Not customer friendly in the age of always available online transactions.

Deposits are not credited until the following day. AMP credits your deposits same day and processes wires hourly. This is another strike against NT Brokerage.

I will be moving this account as soon as possible to another IB/FCM that is a little more responsive up to date with policies and customer service.

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  #487 (permalink)
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UmBillyCord View Post
I wanted to have a second account with a separate broker for backup reasons. I decided to give NinjaTrader/Dorman a try. I have to say I am not impressed.

The issues I have with them are twofold:

No ACH withdrawls! You need to pay a wire fee or wait for a check. Not customer friendly in the age of always available online transactions.

Deposits are not credited until the following day. AMP credits your deposits same day and processes wires hourly. This is another strike against NT Brokerage.

I will be moving this account as soon as possible to another IB/FCM that is a little more responsive up to date with policies and customer service.

We expect to provide ACH capabilities soon, but do not have a specific release date as of yet. We will certainly make sure to announce this when it becomes available. We do have a firm policy of waiting for deposits to show on the customer statement before it is applied to your available trading funds. This policy is in place to avoid any errors that could affect a customer’s true trading balance.

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  #488 (permalink)
San Diego, California
 
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Quick response.

Good news on the ACH deposits/withdrawals. That is a need addition.


NinjaTrader View Post
We expect to provide ACH capabilities soon, but do not have a specific release date as of yet. We will certainly make sure to announce this when it becomes available. We do have a firm policy of waiting for deposits to show on the customer statement before it is applied to your available trading funds. This policy is in place to avoid any errors that could affect a customer’s true trading balance.

If AMP and other FCM's can do same day without a problem, maybe you should take a look at your policies again.

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  #489 (permalink)
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UmBillyCord View Post
Quick response.

Good news on the ACH deposits/withdrawals. That is a need addition.



If AMP and other FCM's can do same day without a problem, maybe you should take a look at your policies again.

You should of known about Ninja's policies before you handed your money over to them.

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  #490 (permalink)
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NinjaTrader View Post
We became IIB not too long ago putting us in a position to expand our FCM relationships. We expect to have an announcement early next year.

Hopefully this is still in the works as some of us are patiently awaiting this development before opening an account with NTB.

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Haverchuck View Post
Hopefully this is still in the works as some of us are patiently awaiting this development before opening an account with NTB.

Yes. We entered into a relationship with an additional FCM last quarter and have been working with them to integrate our processes. We hope to be in a position to discuss this option with prospects within the next month.

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  #492 (permalink)
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If you have a Ninjatrader account with Ninjatrader Brokerage and you use the CQG Continuuuuuuuum connection, what is the best way to have an alternative/backup access in case of emergency.

Sometimes my NT crashes or my internet connection drops. In the past I always had the IB Mobile App where I could just login and go flat.

What is the best way to achieve this ?

A Ninja branded (ideally) very simple mobile app that can do the very simplest of actions in case of emergency.

What about that ?

p

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podski View Post
If you have a Ninjatrader account with Ninjatrader Brokerage and you use the CQG Continuuuuuuuum connection, what is the best way to have an alternative/backup access in case of emergency.

Sometimes my NT crashes or my internet connection drops. In the past I always had the IB Mobile App where I could just login and go flat.

What is the best way to achieve this ?

A Ninja branded (ideally) very simple mobile app that can do the very simplest of actions in case of emergency.

What about that ?

p

You can get set up with CQG Mobile, you need to call our brokerage team for this.

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  #494 (permalink)
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NinjaTrader View Post
You can get set up with CQG Mobile, you need to call our brokerage team for this.

OK - I did.

It's not a "great" solution. Whilst I agree that the $25/month i.e. $300/year solution may be better than nothing .. it really is a steep price for a mere emergency backup.

I'm pretty sure your guys are absolutely dying to release an app .. wouldn't this very simple one be a good idea.

App Features:

a. Secured by PIN (chosen at installation time)
b. Connection Choice (let's say we start with just the Ninjatrader Brokerage accounts first :-) ) in Settings
c. Automatic login on startup
c. Home Page display

- Account Information
- last trade time/date
- current position

d. "Go Flat" button

e. Log Out button

I think that this little pony would be a great start for the Ninjatraderbrokerage stable of apps !

very best regards

p

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  #495 (permalink)
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Thanks for the suggestion.

There must be a misunderstanding, there is no monthly charge with CQGM.

Ray


podski View Post
OK - I did.

It's not a "great" solution. Whilst I agree that the $25/month i.e. $300/year solution may be better than nothing .. it really is a steep price for a mere emergency backup.

I'm pretty sure your guys are absolutely dying to release an app .. wouldn't this very simple one be a good idea.

App Features:

a. Secured by PIN (chosen at installation time)
b. Connection Choice (let's say we start with just the Ninjatrader Brokerage accounts first :-) ) in Settings
c. Automatic login on startup
c. Home Page display

- Account Information
- last trade time/date
- current position

d. "Go Flat" button

e. Log Out button

I think that this little pony would be a great start for the Ninjatraderbrokerage stable of apps !

very best regards

p


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I will verify with Mike at the Brokerage and post the end solution here ..


regards

P

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  #497 (permalink)
Belgium
 
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Well. It's certainly early days but being a futures.io (formerly BMT) Elite member (with all the benefits and indeed responsibilities that come with that ... i.e. "be nice" ..) is sure working out here.

Why do I say this ?

a. a quick broker switch (OK .. it wasn't quick .. it took some time .. ) and I've managed to (almost)half my commission & reduce my overall price information costs - I don't want to put a number on this .. but it's worth hundreds and hundreds per month.

b. I guess because futures.io (formerly BMT)/we are taken seriously ... you get a direct line to Ninjatrader and issues like my backup CQG connection get sorted out in minutes.

I know that the folks at Ninjatrader are busy with lots of stuff and no doubt treading the own brokerage/multi-broker system line carefully but it seems that there are benefits.

Many thanks to all @NinjaTrader

regards

p

p.s. incidentally the CQG mobile "app" isn't an app. HTML5. Maybe even more flexible than an app... not sure. It's not bad at all ... and does the job.

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  #498 (permalink)
Naperville IL
 
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hi, Ray, where can I find the list of stock / option brokers that use NT? thanks

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  #499 (permalink)
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supermht View Post
hi, Ray, where can I find the list of stock / option brokers that use NT? thanks

The list is located here - Brokers | Futures, Forex and Equities | NinjaTrader Ecosystem

NinjaTrader does not currently support options but for stocks it is TD Ameritrade, MB Trading and Interactive Brokers.

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podski View Post
Well. It's certainly early days but being a futures.io (formerly BMT) Elite member (with all the benefits and indeed responsibilities that come with that ... i.e. "be nice" ..) is sure working out here.

Why do I say this ?

a. a quick broker switch (OK .. it wasn't quick .. it took some time .. ) and I've managed to (almost)half my commission & reduce my overall price information costs - I don't want to put a number on this .. but it's worth hundreds and hundreds per month.

b. I guess because futures.io (formerly BMT)/we are taken seriously ... you get a direct line to Ninjatrader and issues like my backup CQG connection get sorted out in minutes.

I know that the folks at Ninjatrader are busy with lots of stuff and no doubt treading the own brokerage/multi-broker system line carefully but it seems that there are benefits.

Many thanks to all @NinjaTrader

regards

p

p.s. incidentally the CQG mobile "app" isn't an app. HTML5. Maybe even more flexible than an app... not sure. It's not bad at all ... and does the job.

You are welcome and thanks for sharing your experience.

When we launched the brokerage the intent was to bring transparency to trading costs by posting our commissions front and center on our website. I am glad we were able to save you hundreds of $ per month, that's significant.

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