I recently switch to RCG/Continuum for being able to trade Hang Seng HKFE/HSI.
Then I realized (by NT support) that Continuum historical data is provided by Ninjatrader, with support of 'most commonly traded instruments", thus for example, MHI (mini HSI) or HHI (China H share index), and VHS (HSI Vix) are not supported. Well, disappointing but ..
Now comes this --> even for supported instrument such as HSI, there's almost a week of historical data missing!
2/28/2014 15 min chart for 10 days, the following two pictures show the difference between IB and Continuum!
Please keep the CQG reputation, beating Interactive Brokers's backfill data quality is not exactly a high standard!
The following user says Thank You to balance for this post:
Hope I'm posting in the correct forum. I was trading in sim today on the TF during regular trading hours. Account with Mirus/Continnum connection, Ninjatrader 7 version 21.
The slippage was pretty noticeable. My question: Is anyone else trading live with Mirus/Continuum having noticeable slippage problems with regard to profit targets and stop loss targets?
Why didnt you upgrade to R22 as NinjaTrader made major improvements for the Continuum feed. NinjaTrader Version 7
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
The following user says Thank You to mattz for this post:
I read your post and checked my last statement (march 13th) where an USD debit from trading losses was converted against my EUR -
they credited 325.81USD and debited me 265.88EUR - what means an conversion loss of 42.93 USD!! (they stated 1.3869 conversion rate!!)
In my opinion it´s worse if they collect any fee for conversion, but more worse that there is not any information on the statement about any collected fee.
I contradicted just now - I will post here when ("if") I receive any answer.
Thanks for the update. I didn't know there was an upgrade. I just upgraded a few weeks ago to v. 21. Seems like "someone", i.e., Mirus or an e-mail from Ninjatrader would alert you to these things.
This strange, but I received no alert regarding an upgrade - at least not to my knowledge. The only alert I've received since upgrading to v.21 has been the roll over alert regarding certain instruments rolling over for the next quarter. I am up on my computer every day. As I said, it may have slipped by but your alerts are very insistent. Thanks for responding and I will be upgrading to v.21.
By the way, I wrote to Ninjatrader last night regarding my DOM problem outlining that I was using v. 21 and they said nothing about upgrading to v.22.
Thanks very much for your responding. I appreciate it.
The changes with R22 decreased sensitivity in reporting a connection loss when connecting to Continuum. The slippage issue you refer to is not related to that and likely why my team did not suggest upgrading. I will go out on a limb here (without all the facts) and state that the slippage is not related to NinjaTrader as your stops and targets are working at the exchange. Meaning, when they trigger and fill this is directly a function of the exchange and not influenced in any way by NinjaTrader or any other platform for that matter.
The following user says Thank You to NinjaTrader for this post:
Thank you for the inquiry. The amount difference on the statement, as indicated by you, is related to the conversion that took place to cover the negative USD balance in the account. For FX conversions, the fee is included in the rate used rather than an actual conversion fee. As such, the converted amount between the market rate and converted rate comes out to the difference. We hope this provides more clarity. Please do not hesitate to contact us if you have any other inquiries.
That´s my answer I just sent: I am very distressed by that statement.
I ask for notice:
Where the applicable exchange rates are defined?
Where this rule (exchange rate deviates more than 10% of the daily price) is defined.
What your name is. ("Mirus Support" is anonymous).
I didn´t receive an answer to my last Email sent to Mirus therefore I sent it again and received this:
Good evening. I like to apologize first for any confusion you may have encountered in the past few days. The reply given by our Support team is correct.
Unfortunately, the bank rate used for conversions are not published nor are they readily available, as with most banks, the rate is not provided until the actual conversion has been contracted. As for where the rule is derived, it is part of the Futures Customer Agreement during the account application process which states:
Foreign Currency – If Dorman enters into any transaction for Customer effected in a currency other than U.S. dollars: (a)
any profit or loss caused by changes in the rate of exchange for such currency shall be for Customer’s Account and
risk and (b) unless another currency is designated in Dorman’s confirmation of such transaction, all margin for such
transaction and the profit or loss on the liquidation of such transaction shall be in U.S. dollars at a rate of exchange
determined by Dorman in its discretion on the basis of then prevailing market rates of exchange for such foreign
currency.
I hope to have given you satisfactory answers. Again, please do not hesitate to contact our team or me directly if you have any other questions.
My immediate answer was: Thank you for your answer. I am really sad because it seems you never checked the complained statement L
Your statement says a conversion rate of 1.3869.
You converted my USD debit against my EUR credit at the rate of 1.2254.
No further comment necessary. Please adjust this obviously “mistake” immediate.
Kind regards,
I think every trader who runs his account in EUR should check about his conversions last weeks / months!!
The following user says Thank You to resist for this post:
Ok. Mirus "Operations Manager" was very quick in answering:
Good evening. Thank you for the reply. I did, actually, have a chance to review the statement prior to writing you. Your calculation is correct. However, there were no mistakes made. As our website publishes relating to this fee (https://ninjatrader.com/
Currency Conversions
--------------------------------------------------------------
Dorman: Fee included within the conversion
And back to the portion of the agreement that reads, the “rate of exchange determined by Dorman in its discretion on the basis of then prevailing market rates.” So although the daily statement provided for one rate, the clearing may use, and did so, its discretion to determine of the actual exchange rate.
In a more marketplace and common example, when I travel to Europe and go to the currency exchange, the rate for my transaction is significantly less favorable than the actual trading rate of the currency pair.
Again, I hope the clarifications help. Please do not hesitate to contact me for other inquiries.
I think Mirus made their decisions, I make my, I answered:
Sorry. These conversion fees didn´t apply when I opened that account years ago.
I didn´t ask you any time to convert my debit to credit; if you had asked and warned about your – not calculable – conversion rates I would have sent USD to my account, not EUR.
Ok, in my opinion it´s poor to earn your business from conversions.
Best, costumers vote with their feet.
You know that I already moved my RCG account elsewhere.
Just now I think it´s time to say goodbye to Mirus and move my Dorman account also.
I will inform you next days to which IB my little Dorman account has to be moved.
So I will move my little Dorman account elsewhere - could be that there appears a "false" conversion also, but this time I will make sure that if there is any debit in a currency and conversion would cost, I have the opportunity to send money already in the needed currency.
The following user says Thank You to resist for this post:
IBs do not earn money from customer conversions. FCMs may earn very little from conversions.
For the most part its the bank that provides the conversion and benefits from such spreads.
1.3869 must be a reference to a spot rate. But, please tell me one bank or institution that give you a spot rate?
I typically see a 1000 basis point on each side of spot rate above/below the rate for the buying/selling.
If you were "lucky" to ever do conversions in the airport as soon as you get off the plane, you could see a
spread of 2500 pips between the bid/offer while they add a "service charge".
Mirus were honest and responsive to you. They don't deserve such harsh ranting.
If you can avoid conversions or send funds in US, that is always recommended.
We found that much larger accounts size can get a better rate at times if negotiated.
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
Dear Matt,
we are not talking about cash conversions in a shack - we are talking about account conversions. In the Euro area these are settled to the official Reuters published Euro FX exchange rate published each day 1pm Frankfurt time. If I send you any USD amount from my German or Spanish Account they will convert it exactly to the Euro FX rate.
Mirus didn´t tell that they would convert. They didn´t ask. If they would have asked if they shall convert or if I send an USD wire (my bank would have converted "normal") everything would have been fine.
Mirus didn´t tell that they or Dorman have changed their terms.
RCG isn´t collecting any fees and converts "normal".
Crossland runs an USD account for fees and an EUR account and I fund both, no conversions ever made, so I have to ask Howard how they calculate conversions.
Optimus / Vision seems to run it same way as Mirus? I am sure (as I read a lot about you superior service) that you would inform your customers about conversions before you arrange them and I am also sure you give them a chance to send funds so your customers don´t loose on a silly 300 USD transaction 40USD.
Ok - I made my decision - I view these topics just now only with the view to the future: I think there is another good IB needed serving his customers from Europe and to give them the chance to withdraw their money without enormous fees (it´s also silly that customers can send funds to Frankfurt or London bank branches but they have to pay for withdrawels about 40 USD - I know only Interactive where 1 payout monthly is free) as we have an European Payment Area (SEPA) and brokers could easily pay off same Frankfurt or London branches where they received funds.
Have a good day,
kind regards,
Christoph
The following user says Thank You to resist for this post:
I personally urge my customers to make their own conversions before and try and keep the account in EUR if conversions not necessary. We make all attempts possible to inform customers of conversions.
My only points where that on the conversions rates, it is really not the IB who makes the call, and therefore they should not lose your business. In any case, this is a feed thread, so I will end here.
All the best,
Matt
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
The following user says Thank You to mattz for this post:
This is intended for the CEO of Ninja.
It has been weeks and weeks that there is missing historical data and once again today we have the same problem. This situation is totally unacceptable, and what is more annoying is the pathetic answers coming from Ninja. Problems sometimes do occur and are generally acceptable, but in this case of chronic missing historical data every other day, is something that is unacceptable in any business.
From the support answers given it very obvious that Ninja just could not be bothered and is just brushing aside all customer complaints.
Today no explanation can be acceptable other than getting this issue fixed once and for all.
I call upon the CEO of Ninja, to get his hands dirty with this problem and solved it !!!!!!!!!!. Do what it takes but get this matter solved.
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* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
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* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
I know switching is a pain, but why not go to a broker that offers Rithmic? The trade costs may be a little higher, but I've never had problems with it.
can i use Q Trader and the CQG API in parallel when using the continuum data feed with NT? Switching to a continuum Broker and using the CQG API would be nice.
Released today: iBroker Mobile Trading Application is now connected to Continuum, available via CQG Login Credentials.
There was a press release sent today about the application.
PM with any questions about Cannon Trading (800) 454-9572 (310) 859-9572. Trading commodity futures, forex and options involves substantial risk of loss. The recommendations contained in this post are of opinion only and do not guarantee any profits. These are risky markets and only risk capital should be used. Past performance is not necessarily indicative of future results.
does anyone receive realtime data for the market stat $Tick via Continuum and NinjaTrader?
I only receive data by updating through "Reload all historical data".
Continuum told me it´s up to Mirus, Mirus says it´s a data vendor issue.
I´m confused...
The same problem here. I tried DEMO account only.
I get my $TICK/$TRIN chart through ThinkAndSwim platform (TD Ameritrade real account). It's free and it works well.
The following user says Thank You to Keen4Snow for this post:
Is it not perhaps an additional fee per month service via Mirus, and something they need to enable at your specific account level? I think that's the way it is for Amp, and, (am guessing) is something like +$5/month. There's a few other exchanges that work like that for me too; in other words, we/I can pull the historical data (for some symbols), but, the realtime push is not enabled, and is chargeable.
The following user says Thank You to Beljevina for this post:
Thank you Beljevina, that´s what I thought. Mirus´ response:
Thank you for the inquiry. Although we do use Continuum data, we are not a data vendor ourselves. Data for the $Tick would need to be purchased from a data vendor such as Kinetick or Barchart. We have clients who add these services to their Ninja platform with instructions and login information from the vendor.
We provide a realtime streaming to Ninja. If your user is missing realtime data, it would be a question for Mirus and/or Ninja to see what is missing in configuration. Sorry, permissions are out of our control.
Index data such as Tick/Trin is available for a fee through Continuum and CQG for live funded accounts only. This option is not available for demo accounts.
The following user says Thank You to NinjaTrader Support for this post:
Promblem solved. Mirus appologized for giving me false information.
They do offer the feature for a 5$ monthly fee. They had been referring to the old/zenfire situation.
Any of you experienced problems with continuus historical data for futures?
I'm on a SIM account, and I can see they have considerable size of historical data (day, minute) - however, how good is it? Did any compared it with Kinetick/other?
I compared a chart with data from Continuum to one from Tradestation (from Eminiwatch) and I was surprised to find that my chart has many fewer bars. I know tick charts are different depending on where the chart/bars start, but in my chart it's quite clear that it has many fewer bars.
Can anyone else with continuum comment on this? Do you have a way to compare with another data feed?
Update: There wasn't any data feed problem in the end. The different tick charts have to do with the migration to the new MDP 3.0 data protocol, which bundles trades and therefore shows a different tick count and behaviour than it did before. The …
That was an interesting thread. I wasn't aware of this, but I was observing that the market activity seemed much lower over the past month and I only took a couple trades. Now I know why.
I don't think there's an explanation for the attached.
Just wanted to see if any of you saw a similar thing.
To me, it looks like a volume data problem, and I'm sure their technical staff will fix it in no time.
I would like to mention that their Support people are very, very helpful and fast.
Right-click and reload the historic data. Problem was with one of the servers feeding historic data. Once fixed, data needed to be reloaded into the ninja platform.
should you see any irregularities, report them immediately.
I had access to continuum in the past. Did not notice any difference between the two what so ever.
Run Q Trader that is a native CQG platform and see if you see any difference.
Thanks,
Matt
Optimus Futures
There is a risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
The following user says Thank You to mattz for this post:
If you want to backtest based on data I would use IQFeed.
Matt
Optimus Futures
There is a risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
This is not instead, but rather in conjunction. CQG is an execution data feed, while IQFeed is data provider for back testing with lengthy history and accurate tick data. For example, to the best of my knowledge, Multicharts (.net) which a free platform we provide, has three years of back fill tick data for CQG. IQFeed could provide 5 as far as I know.
Matt
Optimus Futures
There is a risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
The following user says Thank You to mattz for this post:
I am in professionnal travel, cut off the trade, sine some month
I have a problem of invoicing (billing) with Continuum CQG
Twice a month (!) :
- INACTIVITY FEE 25 USD
- CONTINUUM EXCH MKT DATA FEES 15 USD
the account is bebit (40 USD) twice with the same label, each month
- The first time at the beginning of the month
- The second time at the end of the month
each month, march, april for instance
The $15 comes from the exchanges for all CME markets, and charged by each broker.
$25 inactivity is charged by your FCM/Broker and is not a problem if you have been told about it.
Pierre, this was NOT a good move to attach a document that reveals your name and account number.
This is what causes identity theft.
REMOVE IT ASAP!!!!
Matt
There is a risk of loss in futures trading. Past performance is not indicative of future results.
PS. It also says Optimus in your profile, and clearly you have moved on to another broker because we did not charge you ANY inactivity.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
I know that :
The $15 comes from the exchanges for all CME markets, and charged by each broker.
$25 inactivity is charged by your FCM/Broker
but the problem is that was debt TWICE on a month
- The first time at the beginning of the month
- The second time at the end of the month
same label, twice on a month, each month, since many month
Then call your broker and ask. They could have made an honest mistake, or charge you for a month they forgot(?)
PLEASE remove "optimus" from your profile, we are NOT the ones who charged you, or just add the broker you use now.
Edit: Thank you for the change you made.
Matt
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
The following user says Thank You to mattz for this post:
but the problem is that was debt TWICE on a month
- The first time at the beginning of the month
- The second time at the end of the month
same label, twice on a month, each month, since many month
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These little "oops" mistakes happen a LOT. Personally, I think the broker just sees what they can get away with. Everyone needs to check their statements daily and don't believe it was just an honest mistake, I've read enough people reporting problems on futures.io (formerly BMT) to have a different opinion.
Has anyone experienced the data feed stopping? This is the first time it has happened to me with continuum and it happen twice this morning. I was in a trade the first time and the data stopped. I checked that I was still connected to the internet and ninja said I was still connected to the data feed. I finally had to disconnect from the live data and reconnect. I had been stopped out while doing all this.
I decided against trading any more until I figure out what the problem is and/or figure out the quickest way to reconnect.
The second time it happened I verified I was still still connected to the internet and then decided to see if it would resolve itself. I waited ten minutes and it remained frozen. I reset my connection and it ran for another hour without a problem.
To me this is a serious issue. I know right away when it happens because the DOM freezes.
Is this a common issue? I have never had it happen before.
Is there a quick way to get reconnected using ninja trader?
I am going to be contacting Ninja trader brokerage regarding this issue later today but if anyone has a suggestion I would appreciate it.
does CQG continuum provide historical backfill feature ? If it does, would like to know which platform that can support CQG continuum historical backfill feature. Thx in advance
as of now, i know NT7 since it doesn't support historical bid/ask synchronized data. would like mind to share which feature/indicator that allowed it to backfill missing data on real time chart . Thx
I suspect we are talking about two different things...
If you want historical bid or ask data to plot on a chart, NT7 supports this as per image
If you are looking for bid/ask price associated to each trade, then NinjaTrader 7 supports this with the help of GOMI tools, NinjaTrader 8 supports this out of the box
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Yes - this will be offered by NinjaTrader Brokerage. It will require a request from the customer to brokeragesupport@ninjatrader.com as it is not included in our standard setup.
Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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Does anyone know if the continuum exch mkt data fees have been increased by NinjaTrader/Dorman? Did not receive a notification but on my statement from today (7th May) I see a $6 increase. It's not so much the $6 (albeit still a 15% increase!) as the fact that they just increase the price without any communication.
NinjaTrader used to list all prices (also for market data) on their website but that transparency seems history. Thanks.
I posted about this somewhere else on F.io about this a month or so ago. The announcement could be interpreted as a CME increase. But when challenged NT admitted it was an administration cost recovery for the work they do to process the CME fee.
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In January 2017, we held an open nomination process whereby our members could openly nominate anyone they chose in 13 different categories. Some of those categories are: Futures Broker of the Year, Options Broker of the Year, Trading Platform of the Year, Options Platform of the Year, Mobile Platform of the Year, Data Feed of the Year, and Trading Product of the Year. There are also an additional six categories that are focused on user contributed content on our site, including: Member of the Year, Webinar of the Year, Thread of the Year, Journal of the Year, Programmer of the Year, and Indicator of the Year.
We then opened our voting system so that traders are the world could vote for their favorite in each category. When the voting closed, we selected the top three winners in each category and have awarded them as 1st, 2nd, and 3rd place (Gold, Silver, Bronze awards).
Folks currently my Ninjatrader is powered thru a CQG Continuum feed.
Is there a way for me to also have market data into a 3rd party app by utilizing the CQG feed since it is already arriving at my PC. I have a need to power Ninja as well as a 3rd party app.
as far as I know, you need an additional log in from CQG if you want to run a second application at the same time; and they charge an "additional log in fee" (USD 10 per month) for that. And - unlike Rithmic - they also charge you double for the data itself and - again, as far as I know - also USD 10 for WAPI for each platform.
It seems there are some changes going on right now (also Rithmic implemented a new USD 20 monthly fee for their R-API+). So all this might change...
Keep in mind that I don't use Ninja. What I wrote is based on the info I recently got from my broker (Stage 5, clearing through Dorman), as I might make the move from Rithmic to CQG. While currently only using Jigsaw's RapidTrader Pro, I also want to power Sierra Charts with the data feed soon, so I asked about the exact fees that will be due for 2 platforms.
There might be differences between brokers (I heard that AMP will not charge above-mentioned USD 10 for CQG's WAPI).; so, you better ask your broker, too.
Maybe also others (who already actually use CQG data for two applications) might jump in...
Sorry for not being able to help more.
Henning
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yep, my arrangement is pretty much how Henning described: two CQG log-ins, one for CQG platform, the other one for either NT or RTP. Double data feed fee. I'm with Dorman.
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i want to establish a backup solution to ninjatrader running with continuum. I've asked NT and they said that it cost 25$ for a second data stream. I couldn't figure out if there are further additional cost's when running CQG Trader (or similar - only emergency Trade Management needed) and where i can get the software from. I hope that i can see all NinjaTrader created trades within the CQG Software.
Please can you describe your CQG setup in more detail?
- Are you looking for a parallel backup system OR
- A fail-over in case Continuum becomes unavailable OR
- A fail-over in case NinjaTrader is unavailable
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
Seeing as @NinjaTrader asked some valid questions, it would be useful to understand if NT could break down and itemize that 25$ second data stream.
What I can tell you is that being running CQG QTrader would cost you 40$/mo, runnning CQG Trader would be 25$/mo, and on top you'd need to add 0.25$ per filled contract. This in addition to the data feed.
The following user says Thank You to xplorer for this post:
my main purpose is to have a fail-over system to manage my trades within CQG Trader at all time. So i think it's more related to your first option. What are the steps to get the "CQG Trader" working? Is it all managed by you or must i lease the "CQG Trader" directly from CQG? Please differ between cost for software and data feed (EUREX FDAX too).
Thanks. If it was the other options, I would have suggested that you use CQGM (mobile) which can be accessed easily. With respect to CQG Trader, your best off to send an email to brokeragesupport@ninjatrader.com and reference this post in Futures.IO. They will be able to provide you exact costs for this platform as a second logon for your account.
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
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?!
