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Zenfire no more?

  #801 (permalink)
 
Jigsaw Trading's Avatar
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mattz View Post
yes, while a man is down on the ground, kick in the balls just to make a point! I am YET to meet as a broker a responsive team like Ninja when I issues. I am not downplaying your issues, but I have to give my friend a little help here.

Many Ninja users with issues close to their heart are 'down' too Matt - but they have been down for a much longer time.

The "not fixing production product" is a real issue that Ray needs to know about. It's not just me talking about it either.

Fact is - I can talk to Ryan and the team at Ninja and they just give you the company line. They are a LOT more reactive when their issues are discussed on the futures.io (formerly BMT) forum.

So whilst I do agree that this is not the time & place. The appropriate time & place gets ignored, so this has become THE de facto time & place because issue raised here get more attention than issue raised directly with NT.

My point has been made. I do understand people don't like it but if it helps me to get my customers software working, then it's worth it.

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  #802 (permalink)
 
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 mattz   is a Vendor
 
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DionysusToast View Post
Many Ninja users with issues close to their heart are 'down' too Matt - but they have been down for a much longer time.

The "not fixing production product" is a real issue that Ray needs to know about. It's not just me talking about it either.

Fact is - I can talk to Ryan and the team at Ninja and they just give you the company line. They are a LOT more reactive when their issues are discussed on the futures.io (formerly BMT) forum.

So whilst I do agree that this is not the time & place. The appropriate time & place gets ignored, so this has become THE de facto time & place because issue raised here get more attention than issue raised directly with NT.

My point has been made. I do understand people don't like it but if it helps me to get my customers software working, then it's worth it.

I am willing to help every single one of your customers to get back online. I have reached out to you many times to work with you. We have always worked with Rithmic directly from day one, and not any branded version because I realized that behind every great brokers there is a great data feed, and I got to the source...this was 5 years ago. I think we are the ONLY brokers that have automated the demo process for Rithmic on NinjaTrader to receive the username and passwords. Trust me, I have my own issues, I can vent here, but I want to provide "breathing room" until this fiasco is over. I will PM you the site to get the feed for your guys...this is all I can do for now.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
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  #803 (permalink)
 
jtrade's Avatar
 jtrade 
near Amsterdam
 
Experience: Advanced
Platform: NinjaTrader
Trading: (M)ES, (M)NQ
Posts: 328 since Feb 2010
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Well, I've asked Mirus directly for an explanation as to what's really going on : no reply, so I'm transferring all bar $2 of my account balance to my TradeStation futures account.

No low intraday margins, but at least I can keep going.

I will re-fund my Mirus account if / when they sort this out with a full explanation & similar Ninja-based offering to before.

Ninja is the loser here for me.

My $2...

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  #804 (permalink)
 JustinIsHere 
Montreal, Canada
 
Experience: Beginner
Platform: NinjaTrader, Multicharts
Trading: ES
Frequency: Never
Duration: Never
Posts: 113 since Dec 2011
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Ray, is any representative of Mirus Futures going to be present at the webinar this afternoon? I emailed them the info. No reply so far.

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  #805 (permalink)
 
Balanar's Avatar
 Balanar 
Germany
 
Experience: Advanced
Platform: NinjaTrader
Broker: NTB / Continuum
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jtrade View Post
Well, I've asked Mirus directly for an explanation as to what's really going on : no reply, so I'm transferring all bar $2 of my account balance to my TradeStation futures account.

No low intraday margins, but at least I can keep going.

I will re-fund my Mirus account if / when they sort this out with a full explanation & similar Ninja-based offering to before.

Ninja is the loser here for me.

My $2...

Ninja is definitely not the loser.

On the contrary, they show you their great support.

Mirus is the real loser. Look at their customer care, it is a fail.

It only needs one week to ruin their good reputation.

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  #806 (permalink)
 Erez 
Haifa,,,
 
Experience: Intermediate
Platform: NinjaTrader
Broker: CQG
Trading: Futures
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NinjaTrader View Post
Yes.

Just to be sure, this setup includes historical data?

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  #807 (permalink)
 
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Erez View Post
Just to be sure, this setup includes historical data?

Yes.

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  #808 (permalink)
 
Joseph Connors's Avatar
 Joseph Connors 
Colorado Springs, CO USA
 
Experience: Intermediate
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Broker: Ninjatrade
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NinjaTrader View Post
Funny you should ask, we did extend that promotion through this month. Its $300 off of a LifeTime Multi-Broker license. Contact my sales team if interested.

I had not heard about any xmas special on licenses. Where was this posted? Thanks!

Persistence! Nothing in the world can take the place of persistence.
Talent will not ... nothing is more common than unsuccessful men with talent.
Genius will not ... Unrewarded genius is almost a proverb.
Education will not ... The world is full of educated derelicts.
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  #809 (permalink)
 
NinjaTrader's Avatar
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JustinIsHere View Post
Ray, is any representative of Mirus Futures going to be present at the webinar this afternoon? I emailed them the info. No reply so far.

No.

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  #810 (permalink)
 
NinjaTrader's Avatar
 NinjaTrader  NinjaTrader is an official Site Sponsor
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Joseph Connors View Post
I had not heard about any xmas special on licenses. Where was this posted? Thanks!

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