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hi
my manager at Mirus told me that I can easily use the connection to the CTS datafeed, the new data for the trade I received during the day, communication with quotations works steadily
* If investing gets too difficult for a seventh grader to understand, the system is needlessly complex
* Markets produce an enormous volume of information, much of which is redundant
* In every game and con there's always an opponent, and there's always a victim. The trick is to know when you're the latter, so you can become the former
We cannot resist commenting on this. Ninja trader can correct us if we are wrong, but apparently they are interacting with the Zen-Fire in process API component upon start up of their program and that component is basically freezing while it is trying to connect to the backend and not returning preventing ninja trader from starting.
This is goes to the point of why these API components are such a problem. Look at how both the program and also users are getting victimized by this. We at Sierra Chart would never put up with this nonsense. We do not use these API components anymore. We are not trying to take away business from anyone, we are just trying to make a point of how troublesome these API components are.
Sierra Chart
Thank you so much and totally agree with you.
Lack of leadership from NT is the worst i have seen. NT need to demand a resolution and should have done and demanded resolution by cob Sunday period
This is where large organisations have fallen on their sword and never recovered. Lets hope NT doesn't get killed by being seen as sleeping in the same bed with Mirus.
Mirus have been disgustingly useless in their customer care and customer communication.
@sharmas: I think you are bashing the wrong Company here. Ninjatrader as a trading plattforms implements a lot of data feed providers and was get trapped by the recent changes in the zenfire engines. The well known ZenFire doesn't exist anymore, because the Technology Provider of this brand Rithmic has cancelled the collaboration. ZenFire/Mirus hasn't reacted properly and not in time to get an alternative solution working properly. NinjaTrader only refers to the ZenFire specifications to handle the feed. Unfortunately it seems taht these spec's aren't working anymore, because the new "ZenFire" (i think BigTick is/was an acronym) can't act properly to the "old" zenfire specs. But Ninjatrader could declare the ZenFire feed as "Currently not working" and disable trading thru it. I don't know if some contracts between the companies doesn't allow that, because ZenFire was the "Native" feed for Ninjatrader so far.
I am a Mirus Futures customer and today I received my daily account statement and I discovered I have an open position (1 contract). I run a strategy that crashed yesterday and for some reason the email was not sent warning me.
I tried to connect with NinjaTrader and I was not able to. I tried to connect using Mirus Futures but it is down as they are performing maintenance on the system.
I called the Emergency Trading Desk and they are unable to close my position because the system is down!!! *PANIC*
I do not know what kind of insurances they have to cover this kind of situation but I have an open position that I cannot close because the system is down including the Emergency Trading Desk, and it is down not just a coupple seconds or minutes but lots of hours!!!
Does anyone has experience with similar situations like this?
