AMP Futures and Mirus (NinjaTrader Brokerage as of June 30 2014), which one is better - futures io
futures io



AMP Futures and Mirus (NinjaTrader Brokerage as of June 30 2014), which one is better


Discussion in Brokers

Updated
      Top Posters
    1. looks_one Big Mike with 35 posts (58 thanks)
    2. looks_two kronie with 19 posts (1 thanks)
    3. looks_3 AMP Trading with 16 posts (7 thanks)
    4. looks_4 Ilovetotrade with 13 posts (6 thanks)
      Best Posters
    1. looks_one scalpingticks with 9 thanks per post
    2. looks_two sysot1t with 8.3 thanks per post
    3. looks_3 SimpleSimon with 1.8 thanks per post
    4. looks_4 Big Mike with 1.7 thanks per post
    1. trending_up 163,210 views
    2. thumb_up 276 thanks given
    3. group 105 followers
    1. forum 378 posts
    2. attach_file 7 attachments




Welcome to futures io: the largest futures trading community on the planet, with well over 125,000 members
  • Genuine reviews from real traders, not fake reviews from stealth vendors
  • Quality education from leading professional traders
  • We are a friendly, helpful, and positive community
  • We do not tolerate rude behavior, trolling, or vendors advertising in posts
  • We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community.  It's free and simple.

-- Big Mike, Site Administrator

(If you already have an account, login at the top of the page)

 
Search this Thread
 

AMP Futures and Mirus (NinjaTrader Brokerage as of June 30 2014), which one is better

(login for full post details)
  #101 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


AMP Trading View Post
I am truly shocked after reading this thread. I can not believe what I am reading.

AMP prides itself in being the largest NinjaTrader brokerage, over 30+ NinjaTrader specialist here to help!
We offer multiple datafeeds integrated into NinjaTrader such as CQG & Zenfire.
24 hour trade desk and technical support desk.

I want to personally extend myself as the futures.io (formerly BMT)F point of contact. If you are an AMP existing customer or a prospective trader looking for the best NinjaTrader brokerage and you want to get your answers filled, call me directly 312 893 7700

Also, any feedback (good or bad) please email me directly.

The name of your AMP contact will be useful in rewarding good service and correcting faults.

Dan Culp


In spite of the invitation, I would guess, that unless a person has a monetary incentive to bother to follow up, it might not happen, and certainly will not happen to the degree anticipated or expected.

Simply put, the invitation helps in your business endeavour, to attempt to correct what has soured so many active traders towards their negative experiences. In so doing your vested interest is obvious, its just not obvious to the respondent, why they would bother or even care.

just an observation,

because a number of brokers always say, on these trader threads, I put the offer out there, and no one ever responded. Well that's a very good reason why....

Reply With Quote
 
(login for full post details)
  #102 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


monpere View Post
I would also recommend DeepDiscountTrading. They have the lowest commission of all brokers, they have exceleent customer service. The drawbacks for me are, they use TT back end, You don't get true tick by tick data, OCO orders are held locally on your PC, NT has problems with account balance if you hold positions overnight with them.

CAUTION

I once had a position, on STrategy Runner Pro, using an auto trader application, that took a position, and the broker (Alaron) did their nightly accounting and never picked up existing positions held overnight, nor did it produce its anticipated margin call for full margin.

As a result, the position remained active for two trading days before I realized that I had a phantom order that was separated from its OCO stop/targets.

Those rotten, worthless ..... that answered the phone and in the respective departments at Alaron, cared less.

So, by way of reference, if you already know that your platform drops orders, tread carefully, more along the lines of don't even waste time getting into the same experience.

Reply With Quote
 
(login for full post details)
  #103 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


shali27 View Post
I've been with AMP for about a year and their customer service is abominable. They're rude, abrasive and misinformed. I've been hung up on a number of times. Frequently, I get what I call the "Amp Shuffle." I'll call up with a question, only to get shuffled around to about four different people before I finally get an answer, usually a wrong one. The only person there who seems to have any clue is the guy who handles the money wires and other accounting matters. Sometimes they'll ask me who my broker is but it's irrelevant anyway. And God forbid you should give them control over your computer. One time, the guy made my computer go all haywire and then said, "see, the problem is your computer." Another time, the "tech" was hovering the mouse over the buy and sell buttons when the DOM was NOT in SIM mode, completely oblivious to how disconcerting this was, and utterly clueless about what he was doing in the first place.

In a word: RUN... as fast as you can. I'm in the process of setting up an account with Mirus. They've seemed very professional so far in my phone conversations with them. Hoping for a better experience than Amp.


not surprised to hear that either,

that about sums up the situation,

and, don't think, you're escalating matters to the principal will make matters turn out any better,

that's just further cause to expedite moving your account as fast as you possibly can.


Hey, other than that, what a firm.

Reply With Quote
 
(login for full post details)
  #104 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009

ok,

here's a thought,

offer $250 day trade margins on the popular equity eminis


see what that does for business


just a thought.....

Reply With Quote
 
(login for full post details)
  #105 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


DonaldFauntleroy View Post
AMP is really horrible.

I opened an account several weeks ago.
From day one the account value was wrong.
I never received any account statements by email.
I never was able to log in to the client area to view any statements.
When closing Ninja it warned me several times of open positions where there were none (maybe they mixed up 2 accounts somehow)

I sent 2 mails which were not answered, so I closed my account.
Of course I never got the realtime indexes which AMP promised with CQG.

And by the way, my account is still open and shows a nice balance which clearly isn´t mine (LOL tempted to do some trades, but OK).

What a mess.

And mirus? They answer at least to mails. But they don´t even know which contracts can be traded with them. They wanted to tell me that I must have traded the M6E through Sim account, because it can´t be traded live with them.
Of course it can be traded. The other micros? I still don´t know, they didn´t bother to find out. An email to RCG went unanswered. What a competent service.

I`ll give Optimus a try, I think. Hope they are better......

so did you find a broker that allows you to trade the E-Micros?

Reply With Quote
 
(login for full post details)
  #106 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


kronie View Post
In spite of the invitation, I would guess, that unless a person has a monetary incentive to bother to follow up, it might not happen, and certainly will not happen to the degree anticipated or expected.

Simply put, the invitation helps in your business endeavour, to attempt to correct what has soured so many active traders towards their negative experiences. In so doing your vested interest is obvious, its just not obvious to the respondent, why they would bother or even care.

just an observation,

because a number of brokers always say, on these trader threads, I put the offer out there, and no one ever responded. Well that's a very good reason why....


kronie View Post
I think your firm would be great if you didn't hold grudges, seems those last forever, burning bridges in this close knit, loosely formed, community is not only a contradiction its expensive on the advertising budget....

cheers

@kronie, seems to me that you are the one holding a grudge.

Copy and pasting post from previous threads; this was corrected for this trader when it was reported.

Not sure what you are trying to accomplish, but in my opinion you are is doing a diservice to active traders.

So for any traders ready this thread, I would not take one traders "grudge" with our risk manager and pass on the opportunity to use AMP services.

Reply With Quote
 
(login for full post details)
  #107 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


AMP Trading View Post
@kronie, seems to me that you are the one holding a grudge.

Copy and pasting post from previous threads; this was corrected for this trader when it was reported.

Not sure what you are trying to accomplish, but in my opinion you are is doing a diservice to active traders.

So for any traders ready this thread, I would not take one traders "grudge" with our risk manager and pass on the opportunity to use AMP services.

the beauty of these threads is it allows traders to speak to other traders and express their experiences and views.

obviously if a trader wants to, cares to, or doesn't speak to a vendor, that's their choice, and certainly not something for which you or anyone else can find fault with

whether or not I agree with other traders, and quote them in my replies will never be any of your concern or otherwise, nor that of another trader, because these are trader threads and boards, not vendor (advertising) boards...

as traders, we're all to familiar with the hucksters and hack vendors of hype and "teach you how to trade" products, and so called trading rooms that do all they can to prevent traders from speaking to other traders and preventing another trader having a similar bad experience, out of human kindness....

the best prevention from bad experiences being shared by other traders is improvement and correction of one's products, businesses and services,

whether that's your interest or not, I don't care!

the other experiences evidently speak for themselves, and I weigh in support of their views...

so, their grudge, well hey

Reply With Quote
 
(login for full post details)
  #108 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


sysot1t View Post
I would say that is a personal decision given we all have different criteria as to whom we consider safe to hold our money... I base mine on how well capitalized the FCM is, the amount of funds of other people at hand, and what facilities they provide for reporting and dealing with year end taxes.

You can find info on capitalization from the CFTC...

Financial Data for FCMs

and I have taken the liberty of attaching a comparison of the FCM's I track ... and lastly, always check the complaints and fines against them, but keep in mind to view them objectively.

I hope that helps on your decision making.


could you post the current rankings and attachment?, since this is dated

thanks

Reply With Quote
 
(login for full post details)
  #109 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


sharky View Post
lol i had an account with mirus they where ok,i simmed in amp and the data feed was good but your right they where full of hot air and they called me alot to try to get me to open a account,some of the calls where rude and i finally told them this is sharky do you know me when they said yes i said please dont call me with your bs anymore and they didnt.now im with optimus and matt has taken care of all my needs,he lets me do things at my own pace and he arranged it so i can trade how i trade...sharky



wow,

what an experience

seems this is the right thread to be sharing thoughts......

Reply With Quote
 
(login for full post details)
  #110 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


kronie View Post
the beauty of these threads is it allows traders to speak to other traders and express their experiences and views.

obviously if a trader wants to, cares to, or doesn't speak to a vendor, that's their choice, and certainly not something for which you or anyone else can find fault with

whether or not I agree with other traders, and quote them in my replies will never be any of your concern or otherwise, nor that of another trader, because these are trader threads and boards, not vendor (advertising) boards...

as traders, we're all to familiar with the hucksters and hack vendors of hype and "teach you how to trade" products, and so called trading rooms that do all they can to prevent traders from speaking to other traders and preventing another trader having a similar bad experience, out of human kindness....

the best prevention from bad experiences being shared by other traders is improvement and correction of one's products, businesses and services,

whether that's your interest or not, I don't care!

the other experiences evidently speak for themselves, and I weigh in support of their views...

so, their grudge, well hey


You keep saying that you had a bad experience - I am still unclear - what was the bad experience?

AMP risk management sucks - is how I remember this conversation starting.

I agree - forums are a great place for traders to openly discuss trading. I have not read one trading scenario in this thread and your comments regarding AMP are not inline with AMP's "actual customer" feedback.

If you want to even, Private message me your AMP trading account number - at least I will know you are a real customers, not a broker mis-representing AMP.

Reply With Quote
 
(login for full post details)
  #111 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


Michael.H View Post
After doing alot of tests, even after the new api connection, the zenfire feed still isn't reliable. I don't see why i would pay 4.30 r/t when i can pay much less, around 3.8 with TT, and even less with other brokers.. Assuming you do only 100 trades a month, you can put that money towards a quality feed and use kinetick( which is essentially dtn) all for the same price.

This way, you can have a backup feed as well even if you don't do bid/ask studies... It comes out to be the same price.
Your saying that TT doesn't offer eurex, you can get rithmic with mattz at optimus, he offers i think around $4 r/t, still cheaper.
I talked to matt a couple of times, he's truly a good guy.

Ninja and zenfire truly messed up after this whole thing about their ,"oops, our feed was dropping data all this time, we fixed it now."
The whole point of paying a premium was that zenfire offered unfiltered data, and thats not what their providing. So every time you trade, your paying for a service your not receiving.

all good points,

their website says $1,000 margin, or more correctly, 20% of full margin rates charged by CME, at best

they say they're not competitive, and for larger accounts, that shouldn't matter, but in the course of things, and as long as the powers that be allow the abuse the HFT's do with their false liquidity, one inevitably peters down their account from a respectable level to more realistic levels,

and in order to either make their way back or better, leaves good traders in search of more equitable basis, namely the common $500 margins.....

what I have found rediculous, and happens, but not as common as thought, is the notion that one would fully leverage their account at maximum allowed contracts with no thought to drawdown, survivability of the trade or otherwise.

sure there are those that will leverage 100% and find they just hit margin call as soon as the firm's risk manager software detects no drawdown capability, and those guys are begging to get margin called...

but the reality remains that many traders who start with a reasonable sum, find themselves working off their ability to maximize a run with two, three or four cars, and just not able to because of the day trade margins that don't protect anyone, but almost guarantee a traders' failure...

I'm kinda tired of all the calls from other traders expressing those thoughts....

Reply With Quote
 
(login for full post details)
  #112 (permalink)
 supermht 
Naperville IL
 
Experience: Intermediate
Platform: ninjatrader
Broker: NT broker
Trading: NQ ES 6E GC CL
 
Posts: 958 since Feb 2010
Thanks: 1,189 given, 658 received

Have you ask your team why people have so many negative comments about AMP? have you sent a survey to your customers ( new, current, old)? we want to put our money in a broker that has a PROFESSIONAL customer service team. most of complaints here are about your customers service, including the guy who opens account for NEW customers.

how to protect and help your customers and how to attract new customers ??? I don't need to know, but a BROKER firm should know.

here, Arguing with customers is not a good way to solve the problems.

Reply With Quote
 
(login for full post details)
  #113 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


supermht View Post
Have you ask your team why people have so many negative comments about AMP? have you sent a survey to your customers ( new, current, old)? we want to put our money in a broker that has a PROFESSIONAL customer service team. most of complaints here are about your customers service, including the guy who opens account for NEW customers.

how to protect and help your customers and how to attract new customers ??? I don't need to know, but a BROKER firm should know.

here, Arguing with customers is not a good way to solve the problems.

I have not received a "Private Message" with Kronie's AMP trading account number.

That is exactly what i am explaining. Not even a real customer!

Reply With Quote
 
(login for full post details)
  #114 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


AMP Trading View Post
I have not received a "Private Message" with Kronie's AMP trading account number.

That is exactly what i am explaining. Not even a real customer!

and you won't!


no, I'm not a broker exercising poor judgement by besmirching another's products, which happens all too often,

whether or not I am or have been a customer is certainly not something I will, need to, desire to, have to, or otherwise disclose,

whether or not I agree with the sentiments of so many of the other highly respected traders and choose to participate in and on this thread will still be none of your concern

whether or not .....

one thing is certain, the previous commentator, a highly respected trader, amongst us traders echoed things correctly.....


frankly, after all these complimetary comments, when I choose to expand my work, and start opening accounts, one thing is for certain where I will be considering.....


not!

Reply With Quote
 
(login for full post details)
  #115 (permalink)
 DaveTrading 
Barcelona, Barcelona, Spain
 
Experience: Intermediate
Platform: NinjaTrader, TWS
Broker: IB - AMP/CQG
Trading: Futures, Options
 
DaveTrading's Avatar
 
Posts: 40 since Oct 2010
Thanks: 586 given, 49 received

I think about myself I’m a good guy and don’t like to be so negative speaking in one of my firsts post, but the facts are 100% real and this is a good way to see how AMP react and act, having the possibility to gain a “customer for life”… or to lose him in a few days. I also feel myself responsible for 4 friends who opened an AMP account in part on the basis of my good commentaries.


I am a beginner, opened an account with AMP on October 2010, but since about 3 month that I begin to trade live, the problems and deceptions are crescent…



Examples:

- on july I ask my contact (Gus) for the commissions list because of a difference on my daily report, he ask me to send him my last daily report in order to send me the correct commissions list for me (it seem there can be a kind of different commission for every client!, may be for this reason you could not see commissions on their web), and then send me and email with commissions saying me (in skype) that I’am an older client and that list is the correct for me.
After that I verify the markets I’m trading in Eurex and found difference on every product (FGBL, FESX, FGBM). Send an email at 2 departments and… 20 days laters… no answer!
Send another email and that time (today), after connecting to my computer and looking at my statement, my AMP contact send me another list of commissions BUT NEVER INDICATE ME SINCE WHAT TIME THE CHANGE APPLIES, nor in the email...



- I am living in Spain, and at 23h01 on august 31 (now), after asking for some information, I just received an email saying that: "[...] Starting, Sept. 1st, 2011 - there will be 17.00 per month billed on the 1st for the UBS/EUREX connectivity.
If you decide, that you are not going to trade this exchange, email xxx@ampclearing.com stating "Remove EUREX" and your trading account number.[...]"

That’s just a couple of really and fresh examples of what we could call a bad customer service!


- I can also add that in july I ask for the CAC 40 (FCE) and the answer: not possible at the moment… nothing else. Today I ask for it again in another way and it seem that I will have it tomorrow.


- I also suffer the constant disconnection during a couple of week (as so many people).





shali27 View Post
I've been with AMP for about a year and their customer service is abominable. They're rude, abrasive and misinformed....

--> That also best represent the way I see the customer contact when speaking with AMP,

and it's so far away from that:


FulcrumTrader View Post
Check out their info............

At AMP, you are the top priority. We pride ourselves on surpassing customer expectations by providing an unparalleled level of service, security, and advanced trading technology to accommodate a client needs. We are extremely excited to have you with AMP Global Clearing, LLC. [...]
Sincerely,

Dan Culp
President
"

I am now asking myself if there is something I haven't understand about "an unparelleled level of service" due to my poor english.



I can’t say if Mirus is better, that’s just my 3 last month of experience with AMP. Hope that could help... and why not... could help AMP to correct the situation.

Reply With Quote
The following user says Thank You to DaveTrading for this post:
 
(login for full post details)
  #116 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011

@DaveTrading,

This is exactly why I joined futures.io (formerly BMT) forum, it is my top priority to maintain and expand a high level of service for the NinjaTrader community.

Send me a private message and I can get you in contact with one of our other 3 spanish speaking NinjaTrader Specialist. One of them works the 4pm-10pm CST help desk, so if it is better hours for you let me know.

Reply With Quote
 
(login for full post details)
  #117 (permalink)
 Cloudy 
desert CA
 
Experience: Intermediate
Platform: NT7, SC, ToS
Broker: AMP, DT, TDA
Trading: CL,NQ,YM
 
Posts: 2,135 since Jul 2011
Thanks: 2,388 given, 1,726 received

Commenting about Mirus Futures on the other side of this thread as I have no knowledge or experience with AMP. I had already signed up with Mirus. While waiting for my check for my initial deposit to clear, I looked up the locations of Mirus Futures and Rosenthal Collins Group in Chicago on google maps. Kind of humorous.

I was shocked to find that Mirus , unlike the modern autocad modeled skyscraper shown on their website front, was actually a smallish old 2nd story brick building with a party shop and Chinese take out below it. There are Walgreens even bigger than this. Well I guess they have a network of servers cramped up somewhere in that room hopefully with a fiber optic T1 connection. (mirus .jpg)

I breathed a sigh of relief when I saw the Rosenthal Collins Group building and read about it as a historical site and very near the old CME. In the photo you can see the Willis(Sears) Tower at the top edge just a block away, and also a "7-Eleven" at the floor level of the RCG building. RCG rated as #8 in futures magazine for top futures brokers even though I know Mirus is my introducing broker ($6.80 in fees) to them. My smallish account would be beans to RCG direct. (rc .jpg)

So far with NT7 with zen-fire & mirus introducing to RCG, it seems fine, non-slipping, and fast, much better than ThinkorSwim's(now TD Ameritrade) filtered slipping futures DOM for sure.

Attached Thumbnails
Click image for larger version

Name:	mirus_215wohio.JPG
Views:	138
Size:	84.0 KB
ID:	48036   Click image for larger version

Name:	rcg_photo.JPG
Views:	129
Size:	67.8 KB
ID:	48037  
Visit my futures io Trade Journal Reply With Quote
 
(login for full post details)
  #118 (permalink)
moarla
Italy - Tirol
 
 
Posts: 17 since Aug 2011
Thanks: 2 given, 4 received

why not go directly to CQG eliminating Ninja?
CQG itself works nice and you will find plenty of good brokers/FCMs with perfect commissions and service.
if you need ninja, there are Rithmic and TT as alternative also. (with others)

Reply With Quote
 
(login for full post details)
  #119 (permalink)
 Tasker_182 
Cedar Rapids, iowa
 
Experience: Intermediate
Platform: Ninjatrader
Broker: Ninjatrader - Continuum
Trading: 6E, TF, 6J
 
Tasker_182's Avatar
 
Posts: 593 since Aug 2009
Thanks: 430 given, 1,143 received

Hi,

I've been with Amp since I start trading not all that long ago. Just wanted to say that I have not had any significant issues and have had a few occasions where they have been able to help me out. Particularly with the recent change over of Ninja versions. Amp got me on-line and they went through my set-up and got me up and going on the latest version at that time (was at 6.5 went to 7.004something). They were quick and efficient in that process. They had helped me as well when Ninja was acting strange (don't remember the details, just remembered how fast they fixed it).

I've had two occasions of loss of connection while in a trade and calling the trade desk has been efficiently done on their end while I stumbled and mumbled my account number and what i needed done. They confirmed the information (account number, position, order to execute), executed the order and confirmed the execution back. Naturally it can never be done fast enough, right?

When i started i was on Zenfire. Everytime there was a news item, the data would seem to be swamped causing my charts to freeze for what seemed like minutes (okay maybe 1 -2, seemed like hours though). I switched to CQG when it became available through Amp. This got me reduced commissions and what looks like better performance during news items. I did have to pay extra for a static superdom but even paying extra for a neccesity like that I am still paying less than with Zenfire.

After the switch to CQG I did notice on my daily statements that I was not being charged the correct amount on commissions, so via e-mail I challenged them. They immediately responded and said their accounting group would review in the next day or two and they did and corrects/adjustments were made.

One day I was having some issues with my cable modem or router or both, still not sure. I started and restarted ninja several times as a result. The last time i started Ninja, when i connected to CQG, I saw that there were several trades in my live account that i did not make and they were marked external (and this is a good reason to have text and markers turned on in at least one chart). I called Amp, they reviewed while on the phone, they assured me that these did not show up on their end and would not post in my account. He reviewed/confirmed all of the trades I had made Of course i did screen shots and excel saves of the execution log to protect myself and recorded date/time and name of whom i talked with. As they had said when i reviewed my statement the external executions did not show up, end of story.

With AMP/NINJA/CQG, I now have access to $DJI and tick, trin, etc. and many others. Yes, i had to ask for it and no i didn't have to pay extra. Not sure I understand why this wasn't done automatically but I've written it off to it being a new system/service.

When I first made contact with Amp, I went through similar frustrations as others had expressed in the form of multiple e-mails undoubtedly auto generated. I asked a lot of questions via e-mail and they were answered in a reasonable time frame (typically same or next day). Because i asked so many questions they repeatedly offered to call and discuss but I really wanted it in e-mail so they complied and answered.

As Amp has grown, into an FCM and adding other feeds/markets, I have seen some stumbling but I guess I kind of expect that and waited patiently for them to integrate which they have.

My experience has been less than 2 years trading live and Amp is the only broker I have an account with (I do have TOS but no live account) so my perspective is limited from that basis.

What complaints do i have? Well they ONLY provide Ninja direct for free and I wish they would provide the full version. Not sure who it was that wrote but I do have chart trader in the direct version. Realistically it would be nice to have a full version in sim mode only just so i can see what i can do with those features that are not available in the direct version. Amp will provide that, but only for 30 days then you have to ask for it again and that gets tiring.

As a retail trader i would like to be treated like I have a $10M account where Amp flunkies would fall all over themselves to provided the highest level of service which I assume must include mind-reading. But reality is there are so many of us small traders out there that if you think you are going to get $10M account treatment then your expectations are unrealistic. They won't say that, but I can. I have gotten very reasonable treatment, relatively good service so i have no real complaints BUT they could improve in their mind reading skills, sure would save time!

I apologize in advance if this comes across harshly to those of you that don't like or have issues with Amp. Again I have no other experiences to compare to so take what i've said with that grain of salt.

My 2cents, just sayin...

Reply With Quote
The following user says Thank You to Tasker_182 for this post:
 
(login for full post details)
  #120 (permalink)
Ilovetotrade
Edmonton, Alberta
 
 
Posts: 22 since Feb 2011
Thanks: 0 given, 7 received

Gee, I see lying Dan is in this forum. What is the big deal about your $400 margins, give me $200 margins I am not interested. What we want is someone with integrity to provide the service that we need. My $9600 loss goes a long way to offset your stinking low margins. You have avoided most of my calls (as others vouch you didn't phone back to them either), you have (at least last year) a bunch of clowns working for you who shouldn't even be in the position that they had, you didn't have a direct line to the trading desk so had to wait on call ins to find someone who didn't know what the heck to do anyway, for your low margins, 2 of mine were screwed up. And you really believe that people want that kind of service. Wonder how long you are going to last in your business, suckers eventually do run out.

Reply With Quote
 
(login for full post details)
  #121 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


Ilovetotrade View Post
Gee, I see lying Dan is in this forum. What is the big deal about your $400 margins, give me $200 margins I am not interested. What we want is someone with integrity to provide the service that we need. My $9600 loss goes a long way to offset your stinking low margins. You have avoided most of my calls (as others vouch you didn't phone back to them either), you have (at least last year) a bunch of clowns working for you who shouldn't even be in the position that they had, you didn't have a direct line to the trading desk so had to wait on call ins to find someone who didn't know what the heck to do anyway, for your low margins, 2 of mine were screwed up. And you really believe that people want that kind of service. Wonder how long you are going to last in your business, suckers eventually do run out.

@Ilovetotrade, What are your talking about?

$400 daytrade margins for the ES - not good for the trader?
$9600 trading loss - you think goes to AMP?
Everyone working at AMP has trading floor experience - clowns?
AMP Trade Desk is managed by an institutional risk manager & ex-market makers - unknowledgeable?
The 24 hour trade desk Direct line - that is automatically given to all customers - you did not use?

Please call me directly: 312 893 7700

Reply With Quote
 
(login for full post details)
  #122 (permalink)
 GreatDane 
Tampa, FL
 
Experience: Advanced
Platform: NT, SC
 
Posts: 52 since Jun 2010
Thanks: 31 given, 34 received

Fwiw, I've been with AMP for just a short time. My experiences:
-I've had to call the trade desk once, and they picked up and addressed things immediately, so that issue that someone at one time referenced has apparently been resolved.
-I also had a lack of response via email once, but it wasn't a biggie. Likewise when inquiring about commissions via their website. It seems like communication is the biggest problem for them; I don't know if it's being overwhelmed/not staffed adequately or what.
-Though another time, in setting up my NT, when the broker/contact couldn't help me he had a tech guy call me on the phone, and he was knowledgeable and helped out right away. So that was a good experience.

@Dan - the $9600 the other trader is referencing he noted earlier in the thread as being for a trade he hadn't placed; not that it was a trading loss, though perhaps you're stating the AMP position in that matter. Not sure if that was ever settled as to what had happened.
@Ilovetotrade - in that earlier post you commented on them letting you trade too many contracts overnight. Frankly, that's our responsibility to not do that, even if they let you. But to clarify, re: the overnight margins, that's to hold over night, from one session to the next. If you were flat at the previous day's close, and then opened a trade overnight, you weren't holding overnight, and weren't subject to the higher exchange margin. You were back on the intraday margin. What was the ultimate conclusion on the trade you said you hadn't placed? Any chance that was linked to the other problem you (and others) were having with NT not reporting your trades correctly? And has that been resolved? I try to generate a report in NT for more than one day and that doesn't work, either. But so far the daily trades have been accurate.

I hope that things have changed for the better at AMP, as so far I'm happy with the CQG feed and my experience with them, but some of the previous comments do make me nervous. Fingers crossed...

Reply With Quote
 
(login for full post details)
  #123 (permalink)
 Bengaltiger 
Pickering, ON
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Amp Futures/Zen-Fire
Trading: 6E
 
Posts: 41 since Aug 2009
Thanks: 145 given, 43 received

Seeing all the vitriolic posts in this thread I simply have to put in my 2c's. I have been with AMP possibly a month after they commenced operations and that is a very long time. Dan Culp has always been a gentleman (and calling him "lying Dan" will not change that) in his dealings. There has been problems related to Statement errors, Rates of Exchange errors and they have ALL been addressed in a timely manner. There were also errors on my part which at the time I did not realize were errors and so emailed AMP - I was explained very clearly where the error was and was satisfied. I am still with them and as of now have no intention of moving.

I feel that one's experience with an organization depends on the individual we deal with at that organization - till date I have had no problems with any of Dan's employees. Also, if a problem is not resolved, contacting Dan (email/phone) does get results - he is accessible. Most of us also know that communication problems lead to frustration which leads to issue(s) not being resolved. If there is a problem in dealing with one of Dan's employees, let him know very clearly and precisely what went wrong - let him deal with it.

Instead of us being "blog-tigers' and simply bad mouthing others (including personalized name calling), why don't we just put forward our experiences and leave it at that (as long as it is our genuine experience).

And to clarify, I am not employed or in any way reimbursed by AMP - just one of their clients!

Reply With Quote
 
(login for full post details)
  #124 (permalink)
Ilovetotrade
Edmonton, Alberta
 
 
Posts: 22 since Feb 2011
Thanks: 0 given, 7 received

I agree with some things you state, like we post our actual experiences and leave it like that, that is one reason for blogs like this, but when one gets wrong information in reply, one has to respond to that.
For example look at the response from Amp
1. $400 margins not good for trader? - I didn't say it wasn't good, said what good is it if the service is not there
2. $9600 going to Amp? - I didn't say it did, just got absolutely no help from Amp to correct the mistake
3. Just because they have trading experience doesn't mean that they know what they are doing, such experience that they argue with a client about the Russell symbol for trading and wrong margins are set on the account. And these were pasted on to Dan but I constantly had to get ahold of him - he didn't reply back to me
4. The 24 hour direct line - you might have now but DIDNOT have in the past, I have spoken to Dan on several occassions that he should have that instead of clients phoning in and never knowing who was going to answer and wait to be transferred to the right department. I have over 10 saved emails and over 20 saved screen shots saved on the computer regarding the matters discussed so can back up what I have posted.
BengalTiger I am not now but was a client at Amp and reported my actual real experience (otherwise I would be the liar) and have saved proof of what I stated. What Amp is like now, I don't know and can't comment. I hope for the clients sake that they have cleaned up their act.
You might have heard this, when someone has an experience and they get burnt, shame on the one who burnt you but if you go back and get burnt again, shame on you.
I just stated my experience (real experience) and people can take if for what they want to take it as. From other responses, others have had problems to (which means there are lots more as most people just don't bother to report their problems and don't know what they can do)
Anyone of us should be able to get the full correct information about who we plan to do business with so that there are no surprises. It is not only Amp but others have promised things that they didn't live up to and I want to know what they are so that hopefully I don't make a wrong decision. I am thankful for blogs like this where one can read and assess the information that is presented and they can treat it as they see fit. If after a report is made and a person gets burnt, they can't say they didn't know when they were warned. I wish I would have known that there are blogs like this, it would have saved me time and grief with some of my past experiences.

Reply With Quote
 
(login for full post details)
  #125 (permalink)
 drytlewski322 
Fort Lauderdale Florida
 
Experience: Intermediate
Platform: Ninja Trader
Trading: CL, 6E
 
drytlewski322's Avatar
 
Posts: 39 since Mar 2011
Thanks: 7 given, 60 received

I have been with Amp for some time. I have a good experience with them, I have always received a call back from my Rep. usually within a few minutes if he did not answer the phone on the immediate call. Emails always returned quickly, trade desk support very good.

My Rep. has always cautioned me of the con's of low margins, gave me his opinion of certain markets ect. Has many times told me to not over trade, not over risk and stay away during the volatile times.

My commissions are very good, best I have found from any broker, now I will say they were negotiated by the trade room owner I belong to, but never the less they are far lower that I could ever get, or tried to find.

Personally I like the lower margins, if you like higher margins then bypass them, and go to another broker, simple as that. As a business owner you must be aware of all of your risks at any given time, even if the margins were higher, newbies would still blow out their account due to poor money management.

It is like buying a chevy, ford, chrysler, toyota. That every person is going to have a opinion, a experience good or bad, and take a favorite. You can never make everybody happy, some one will always have a gripe.

So try multiple brokers, test them and record the pro's and con's over a period of time. Eventually you will have your answer of who works best for YOU.



Reply With Quote
The following user says Thank You to drytlewski322 for this post:
 
(login for full post details)
  #126 (permalink)
moarla
Italy - Tirol
 
 
Posts: 17 since Aug 2011
Thanks: 2 given, 4 received


drytlewski322 View Post
I have been with Amp for some time. I have a good experience with them, I have always received a call back from my Rep. usually within a few minutes if he did not answer the phone on the immediate call. Emails always returned quickly, trade desk support very good.

My Rep. has always cautioned me of the con's of low margins, gave me his opinion of certain markets ect. Has many times told me to not over trade, not over risk and stay away during the volatile times.

My commissions are very good, best I have found from any broker, now I will say they were negotiated by the trade room owner I belong to, but never the less they are far lower that I could ever get, or tried to find.

Personally I like the lower margins, if you like higher margins then bypass them, and go to another broker, simple as that. As a business owner you must be aware of all of your risks at any given time, even if the margins were higher, newbies would still blow out their account due to poor money management.

It is like buying a chevy, ford, chrysler, toyota. That every person is going to have a opinion, a experience good or bad, and take a favorite. You can never make everybody happy, some one will always have a gripe.

So try multiple brokers, test them and record the pro's and con's over a period of time. Eventually you will have your answer of who works best for YOU.



couod you please give us some insight to your commission plan?
i got an offer that is way out of the normal commissions i have seen on other brokers.

so, >> numbers, or be quiet.

Reply With Quote
 
(login for full post details)
  #127 (permalink)
 PHXtrader 
Boston
 
Experience: Intermediate
Platform: Jigsaw
Trading: NQ
 
PHXtrader's Avatar
 
Posts: 84 since Apr 2011
Thanks: 48 given, 76 received

I have both amp and mirus. Over all Amp is much better.

Visit my futures io Trade Journal Reply With Quote
 
(login for full post details)
  #128 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


moarla View Post
couod you please give us some insight to your commission plan?
i got an offer that is way out of the normal commissions i have seen on other brokers.

so, >> numbers, or be quiet.

@ moarla,

This statement is once again, way out of line of AMP's true business model.
AMP offers one of the lowest commissions structures out of all NinjaTrader Brokerage firms.

To the AMP actual customers, thank you for your support!!

Reply With Quote
 
(login for full post details)
  #129 (permalink)
astrading
italy
 
 
Posts: 5 since Jan 2010
Thanks: 1 given, 0 received

I have both AMP and Mirus and IMHO Mirus is better...

Reply With Quote
 
(login for full post details)
  #130 (permalink)
Ilovetotrade
Edmonton, Alberta
 
 
Posts: 22 since Feb 2011
Thanks: 0 given, 7 received

It is good to be able to getter lower commissions or margins but if that is all you are looking at, then you are going to lose because lowest or lower commissions or margins doesn't give you success. Amp did give me low commissions but for the .80 per contract, it cost me $9,600 which covers alot of trades. What you should be looking at is the firm going to provide you the service that you deserve and lower commissions doesn't gurantee that. I am getting better rates at Optimus Futures than Amp and didn't move there because of that but because of some good reports I heard about them and they have provided a lot better service than Amp, they are not perfect but Matt will look after any concerns immediately. I know of 2 firms that offer even lower commissions but found them to be lacking in what I wanted, so don't buy into the lowest commissions, but look for the one that will follow-up on any concerns or problems that arise (which is hard to find)

Reply With Quote
The following 3 users say Thank You to Ilovetotrade for this post:
 
(login for full post details)
  #131 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


Ilovetotrade View Post
It is good to be able to getter lower commissions or margins but if that is all you are looking at, then you are going to lose because lowest or lower commissions or margins doesn't give you success. Amp did give me low commissions but for the .80 per contract, it cost me $9,600 which covers alot of trades. What you should be looking at is the firm going to provide you the service that you deserve and lower commissions doesn't gurantee that. I am getting better rates at Optimus Futures than Amp and didn't move there because of that but because of some good reports I heard about them and they have provided a lot better service than Amp, they are not perfect but Matt will look after any concerns immediately. I know of 2 firms that offer even lower commissions but found them to be lacking in what I wanted, so don't buy into the lowest commissions, but look for the one that will follow-up on any concerns or problems that arise (which is hard to find)

@ Ilovetotrade, your posting consistently inaccurate. I know for a fact that AMP commissions are currently cheaper than Optimus. You say that your were an AMP customer in the past; had to be before we started offering CQG to our customers. Zenfire has always been more expensive, so if you were using Zenfire commissions would have been higher.

Next, your "$9'600 loss" - this was using Zenfire?

"AMP ignored all your request" is inconsistent to your next post - that you have 10 emails from AMP discussing this "loss". Due to what? Our Margins? Risk Manager? If AMP ignored your questions, why would there be 10 emails? I still have no idea how AMP is involved with your trading loss. Futures trading is a highly regulated industry. Every trade is traceable; you are claiming that you did not place a trade - the trade desk would have provided you the trade log to confirm how & who placed the order. If you want me to resend you the trade log let me know.

I have to end this discussion with you, unless you can send me your AMP account number and trade details. Private message or my email: dan@ampfutures.com

Reply With Quote
 
(login for full post details)
  #132 (permalink)
zupnik
Zagreb
 
 
Posts: 7 since Jul 2011
Thanks: 2 given, 1 received

AMP GLOBAL CLEARING LLC NFA ID: 0412490

Reply With Quote
The following user says Thank You to zupnik for this post:
 
(login for full post details)
  #133 (permalink)
 DaveTrading 
Barcelona, Barcelona, Spain
 
Experience: Intermediate
Platform: NinjaTrader, TWS
Broker: IB - AMP/CQG
Trading: Futures, Options
 
DaveTrading's Avatar
 
Posts: 40 since Oct 2010
Thanks: 586 given, 49 received


AMP Trading View Post
@ DaveTrading,

This is exactly why I joined futures.io (formerly BMT) forum, it is my top priority to maintain and expand a high level of service for the NinjaTrader community.

Send me a private message and I can get you in contact with one of our other 3 spanish speaking NinjaTrader Specialist. One of them works the 4pm-10pm CST help desk, so if it is better hours for you let me know.


I contact Dan @AMP Trading for the issues I explain in my post and at this time we’re working on it and things looks well. I’ll update on a few days how things are gone.
So this first contact is very good and Dan answers all my questions in a very clear and simple way offering me solutions and explanation to everything. Now it’s just a question to see how things go on.

Reply With Quote
The following user says Thank You to DaveTrading for this post:
 
(login for full post details)
  #134 (permalink)
Laguna
laguna beach, ca
 
 
Posts: 14 since Mar 2011
Thanks: 2 given, 9 received

If you love to be bumped around when you call to trading desk, wait forever, have no returned phone calls, not returned emails, have screwed up accounting, horrible fills: join AMP..

When I started on AMP and saw all sorts of problems on DEMO: trades vanishing, trades I had never placed showing up: they assure me it was only DEMO..IT WASN'T: My live account had the same problems.
I still have their apologetic emails re/ accounting errors, which I accepted and were corrected, btu when I started getting Losing Trades I never Placed In My Account and were never found on my Ninja: AMP kep telling me, it was my platform..not them..Since all this negativity was taking too much of my time: I threw in the towel and ran..

I am glad I did: I joined Optimus and 4 months later: I NEVER HAD ANY PROBLEMS.

It is quite refershing: to speak with Well Spoken Decent People: not bunch of yelling screaming kids, who don't give a hoot about you.

I actually know all by their first name: Matt, Chad and Jennifer and feel treated like a human when I have a question.

To actually have your emails returned even on weekends.

Optimus commissions are much better than AMP, not just execution, accounting and customer service.

All Above Is Fact.

Reply With Quote
The following 2 users say Thank You to Laguna for this post:
 
(login for full post details)
  #135 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011

Wow, Optimus is growing...up to 3 now. Impressive

What happens if 4 customers call in at the same time? Who picks up?

Reply With Quote
 
(login for full post details)
  #136 (permalink)
 dakine 
Volcano, HI
 
Experience: None
Platform: Ninja
Broker: AMP/CQG
Trading: Futura2000
 
dakine's Avatar
 
Posts: 197 since Dec 2009
Thanks: 389 given, 162 received

Amp gets a thumbs up from me. I have been with them for about 6 months and no problems. I have been with IB, Velocity and Dorman and to be honest CS wise they are pretty much all the same. I had issues with zenfire so the switch to the cqg feed amp offers was a no brainer. I called 4am ET this morning to make sure i was flat after 6es massive spike and got an answer... That is what is most important to me.

Reply With Quote
 
(login for full post details)
  #137 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
Big Mike's Avatar
 
Posts: 49,965 since Jun 2009
Thanks: 32,433 given, 98,167 received


AMP Trading View Post
Wow, Optimus is growing...up to 3 now. Impressive

What happens if 4 customers call in at the same time? Who picks up?

This type of attack post is rude and not allowed on futures.io (formerly BMT).

If someone is speaking from experience, and that experience is negative, they are free to post on the thread so long as they keep it civil and based on their experiences.

If someone is speaking from experience, and that experience is positive, they are free to post on the thread so long as they keep it civil and based on their experiences.

If someone believes one broker is better than the other, they are free to post on the thread so long as it is on-topic and they keep it civil plus are speaking from experience.

Mike

We're here to help -- just ask

For the best trading education, watch our webinars
Searching for trading reviews? Review this list

Follow us on Twitter, YouTube, and Facebook

Support our community as an Elite Member:
https://futures.io/elite/

Visit other sites? Please spread the word about your experience with our community!
Follow me on Twitter Visit my futures io Trade Journal Reply With Quote
The following 9 users say Thank You to Big Mike for this post:
 
(login for full post details)
  #138 (permalink)
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
 
liquidcci's Avatar
 
Posts: 865 since Jun 2011
Thanks: 610 given, 1,070 received


AMP Trading View Post
Wow, Optimus is growing...up to 3 now. Impressive

What happens if 4 customers call in at the same time? Who picks up?

My experience with Optimus has been great. I have been at this a while and used many different brokers over the last 15 years or so. Never had a problem speaking to someone at Optimus. Most of the time can get Matt directly. Great to be able to speak to owner as opposed to some half trained call rep which is what you get at many brokers..

Honestly after seeing you attack another broker in such a childish way I would never consider using AMP. In my mind you just reinforced the negative that others were posting about AMP here. I for one will not hesitate to refer anyone thinking about AMP back to your post. Only fair that they can see your true colors. I had no opinion on AMP before your post and was just following this thread for entertainment. I have an opinion now.

You just did more damage to AMP than anyone else on this thread did.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
Reply With Quote
The following 4 users say Thank You to liquidcci for this post:
 
(login for full post details)
  #139 (permalink)
 supermht 
Naperville IL
 
Experience: Intermediate
Platform: ninjatrader
Broker: NT broker
Trading: NQ ES 6E GC CL
 
Posts: 958 since Feb 2010
Thanks: 1,189 given, 658 received


AMP Trading View Post
Wow, Optimus is growing...up to 3 now. Impressive

What happens if 4 customers call in at the same time? Who picks up?

Now all futures.io (formerly BMT) members are aware of how rude AMP is !!
your behavior tells everything.

Reply With Quote
 
(login for full post details)
  #140 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011


supermht View Post
Now all futures.io (formerly BMT) members are aware of how rude AMP is !!
your behavior tells everything.

Rude?...you are putting a GIB with 3 people total firm in the same thread as AMP an FCM with 3 people in new accounts department.

I was actually impressed and happy for Optimus..I would love to have them as an IB...did not mean to upset you

Reply With Quote
 
(login for full post details)
  #141 (permalink)
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
 
liquidcci's Avatar
 
Posts: 865 since Jun 2011
Thanks: 610 given, 1,070 received


AMP Trading View Post
Rude?...you are putting a GIB with 3 people total firm in the same thread as AMP an FCM with 3 people in new accounts department.

I was actually impressed and happy for Optimus..I would love to have them as an IB...did not mean to upset you

If Optimus was an IB for AMP I would leave Optimus. I sure would not want to clear through AMP. Why would you even make a statement like that? Sounds like you think AMP is so superior that other brokers (your competition) should work for you.

Good grief...

Really anyone looking at any broker should look at who they clear through. I would much rather clear through Vision Financial which is who Optimus uses than clear through AMP self clear. Important to compare Apples to Apples. Optimus provides great customer service and Vision Financial provides the rest. I think it is misleading for you to make statements like Optimus has only 3 people when it also has a large clearing firm they work with that processes trades etc..

Besides if you continue to treat people the way you have acted on this thread you won't have any real consistent traders stay with AMP. You will just become a chop shop that signs people up until they blow out account then sign the next guy up. Guess those 3 people you have in new accounts department make sense.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
Reply With Quote
The following 2 users say Thank You to liquidcci for this post:
 
(login for full post details)
  #142 (permalink)
Ilovetotrade
Edmonton, Alberta
 
 
Posts: 22 since Feb 2011
Thanks: 0 given, 7 received

I knew Dan would show his true colors sooner than later. If he spent just abit of time serving his clients instead of always trying to justify himself, maybe he would provide some kind of service.
Dan for you to say my information is inaccurate, like the past, you never read what is being sent to you.
You claim about my 10 emails saved from Amp, can you read English, I said I have over 10 emails saved but didn't say they were from you, only one of them was from you the other 9 were my constant emails I kept sending to you to answer my first one because you didn't reply to it. With all your staff and yourself, noone there could answer one stinking email. I see you haven't changed and can't tell the truth.
As previously mentioned, you shot yourself in the foot and will pay the consequences for it, people can read through you.
As Big Mike mentioned, this blog is for traders to share their actual experiences with each other, good or bad, but don't expect us to lie to build you up because you have a big ego about yourself and your firm. As for your self righteous manner, Matt at Optimus never belittled me or ignored me. Are they perfect, of course not, but he always took the time to try to rectify any concerns I had which is 100% more than you ever provided. You better change your attitude quick while you still have some clients.
I rest my case, the responses received verify what I said from the beginning, do you really want to deal with someone like that?

Reply With Quote
The following user says Thank You to Ilovetotrade for this post:
 
(login for full post details)
  #143 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011

@ Ilovetotrade, I still have not received any communication with you except on this thread. No Call, No PM, - No email. How can i take you serious if you can not even provide me an account number to review?

As i said before, I can not keep this going until you give me some concrete information. All you have to do is send me your AMP account number, then I can verify your statements.

Reply With Quote
 
(login for full post details)
  #144 (permalink)
Ilovetotrade
Edmonton, Alberta
 
 
Posts: 22 since Feb 2011
Thanks: 0 given, 7 received

I left Amp over a year ago and NOW you want that information, where were you then? If you couldn't and wouldn't do anything then, I expect you to do anyhing NOW. I have spent more than enough time with NO results in the past, why should I trust that all of a sudden you had a change of heart - which would be great - but trust and respect has to be earned, not demanded. You were given many opportunities to redeem yourself in the past, you didn't and I am still out $9600, issue a cheque to me for that amount and then and only then would I spend any time in giving you the opportunity to redeem yourselves.
Almost forgot, you claiming lower commissions, I checked my saved emails and noticed that 2 times I had to have you reverse commissions because you charged higher commissions than we agreed upon. So much for integrity.
This is my last post about this, just wanted others to know who they will be dealing with if they decide to go with your firm. I have better things to do with my life now then spend time with you now (which I have had more feedback from you now then the total time you gave me then). Seems you have more time now, lack of clients or maybe just maybe you did have a change of heart. Hope it is the latter.

Reply With Quote
 
(login for full post details)
  #145 (permalink)
 cory 
the coin hunter
virginia
 
Experience: Intermediate
Platform: ninja
Trading: NQ
 
cory's Avatar
 
Posts: 6,042 since Jun 2009
Thanks: 854 given, 7,910 received

I pm Dan to take care of getting rid of EUREX fee for non-professional trader status. He promptly took care of it so that I didn't even have to call him. The other time I had a question about how an order was executed and after a thorough research his people came back with the answer that addressed my concern to my satisfactory. I understand most posters post because they are not satisfy or unhappy with Amp level of services. And there are people like me who have no complains and don't feel the need to post. I also tried many brokers before I selected Amp so I think it is best that if people are looking for a broker they should try the service and decide for themself. I have no problem of recomm Amp as a broker for those who bother to ask. I could be bias as I am their client.

Reply With Quote
The following 5 users say Thank You to cory for this post:
 
(login for full post details)
  #146 (permalink)
tradetree
Nashua New Hampshire
 
 
Posts: 32 since Sep 2011
Thanks: 6 given, 26 received


liquidcci View Post
If Optimus was an IB for AMP I would leave Optimus. I sure would not want to clear through AMP. Why would you even make a statement like that? Sounds like you think AMP is so superior that other brokers (your competition) should work for you.

Good grief...

Really anyone looking at any broker should look at who they clear through. I would much rather clear through Vision Financial which is who Optimus uses than clear through AMP self clear. Important to compare Apples to Apples. Optimus provides great customer service and Vision Financial provides the rest. I think it is misleading for you to make statements like Optimus has only 3 people when it also has a large clearing firm they work with that processes trades etc..

Besides if you continue to treat people the way you have acted on this thread you won't have any real consistent traders stay with AMP. You will just become a chop shop that signs people up until they blow out account then sign the next guy up. Guess those 3 people you have in new accounts department make sense.

I wanted to second the support of Optimus. I have been with Dorman, MFGlobal, InteractiveBrokers, and Tradestation. I have found working with Optimus the easiest and most reliable. The IB data feed is much less reliable than what I get via Optimus/Rithmic, and the Vision Financial trade desk can handle all technical / transaction issues. To be honest I really have not had many issues at all. In contrast I have had lots of issues with IB and TWS interfaces. In particular using Ninja through TWS was not the most reliable. In comparison, Vision connects directly to NT and has proven fast and reliable.

I recall one time I had a really strange technical issue and called into Vision tech support. I allowed them to log onto my computer and we worked it through. It was related to a very low volume contract which was rolling over to the next month. So it looked like I was not getting data, when it was just so low volume that it faked me out. They were really helpful and we worked out the expected volume and the correct rollover contract.

So it is important to understand where/how support is derived. You can sign up for a big firm and be a small fish, or you can sign up for a smaller firm and be a respected client. You have to ask yourself, "what does the big firm bring to the table?" If you get all the customer service you will ever need, all the reliability and speed of execution, same or lower commissions, then why are you with the big firm?

Reply With Quote
The following user says Thank You to tradetree for this post:
 
(login for full post details)
  #147 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
Big Mike's Avatar
 
Posts: 49,965 since Jun 2009
Thanks: 32,433 given, 98,167 received

Moderator Notice
Moderator Notice





Mike

We're here to help -- just ask

For the best trading education, watch our webinars
Searching for trading reviews? Review this list

Follow us on Twitter, YouTube, and Facebook

Support our community as an Elite Member:
https://futures.io/elite/

Visit other sites? Please spread the word about your experience with our community!
Follow me on Twitter Visit my futures io Trade Journal Reply With Quote
The following user says Thank You to Big Mike for this post:
 
(login for full post details)
  #148 (permalink)
 sam028 
Site Moderator
 
 
sam028's Avatar
 
Posts: 3,670 since Jun 2009
Thanks: 3,789 given, 4,505 received

Another user, @rounder8, may have an opinion on AMP Futures, and could maybe provide some details to @AMP Trading.
He has already put some details in this post of his journal, and it's very scarry...

Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
The following 3 users say Thank You to sam028 for this post:
 
(login for full post details)
  #149 (permalink)
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
 
liquidcci's Avatar
 
Posts: 865 since Jun 2011
Thanks: 610 given, 1,070 received


sam028 View Post
Another user, @rounder8, may have an opinion on AMP Futures, and could maybe provide some details to @AMP Trading.
He has already put some details in this post of his journal, and it's very scarry...

Sam that is every traders worst nightmare. Really bad.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
Reply With Quote
 
(login for full post details)
  #150 (permalink)
 brusher1 
Moore
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Zen-Fire
Trading: ES, Dax, Crude, Gold, Currency futures
 
Posts: 13 since Feb 2010
Thanks: 39 given, 1 received

I've had similar experiences with AMP as Rounder8. Not that great of a loss but unexplainable just the same. And I can surely testify of their rudness. I'm looking for a good recorder so I can record my charts.

Reply With Quote
 
(login for full post details)
  #151 (permalink)
 rounder8 
Bangkok, Thailand
 
Experience: Advanced
Platform: ZMAPI
Trading: Commodities
 
Posts: 148 since Mar 2011
Thanks: 291 given, 173 received

It seems some of the people have spotted the AMP story from my journal already. Im going to post a cleaned up version here.

Ive had massive problems with AMP. I started trading with them about one month ago using Ninjatrader. A week or so after start I got some problems with not seeing positions sometimes. Then later on I couldnt login to my account to be able to manage my positions so I had to call trade desk to liquidate my account. I was on a skype contact with the one of the AMP guys (only positive thing about AMP was this) who always seemed to be very kind, though not very good at solving problems. After a couple days Ninja started to work again and I was stupid enough to enter in some new positions. Obviously it got screwed up that night and I was left with open positions again with no way to manage them since the positions were not showing properly. I called trade desk and an extremely rude guy there told me to downgrade Ninja to the previous version. I did and everything started to work again. Ok, well this is quite ridiculous, I thought. I had been using trial version of CQG IC at the same time and it seemed really so much better platform than Ninja and datafeed/dom was so much better. So I finally decided to take the next step and lease CQG IC and be done with unreliable Ninja. Reason probably was AMP, not Ninja however, which I didnt realize at that point yet...

I continued to trade with my CQG IC for a couple weeks more and everything was going smoothly until yesterday when I woke up to see that about $10k had disappeared from my account, the last trade I made had been turned into a loser somehow (I went long on gold, closed much higher for about 5-6k profit) and I was left with one position short on gold showing unrealized losses of about 5k. Last night I checked my account and it was flat. So what happened?? Of course I panicked a bit and called the trade desk (which I hate, since the guy is really a douche) and asked what was going on. He was pissed of again, as usual, when I called and said he doesnt know and its night in US so he doesnt wanna do anything now and slammed phone on my face. WTF, I called him back instantly and asked the guy does he realize that I have lost 10k not doing anything and there is probably something really screwed up with their servers. The guy just asked me do I want him to do something about it. I told him to liquidate everything. He did and the positions appeared flat on my CQG IC screen but I just lost ~10k because of a glitch and was I obviously furious about it.

A couple hours later everything reversed. A long position on gold appered on my account which was supposed to be flat showing a couple thousand losses but the trading history got fixed and my account balance was as it was supposed to be. I called trade desk again and the guy didnt know what was happening again and asked me do I want to close the position and I asked him that what does it matter if he closes it or not since the positions keep on coming randomly and my account balance keep on changing as well. He couldnt do anything about it and the position (possibly a ghost, again) was left open, gaining losses. He told me that they just came back from holiday and some positions are entered wrong (What?? that is not supposed to happen). Couple hours later on US morning I called the trade desk manager directly and asked what is going on and he was clueless and transfered the call to somebody else who was clueless again and transfered the the call to a third person who was clueless but said he will look into it and will talk with the person who has been chatting with me on skype. They told me they will contact me shortly. Well they didnt contact me during the day at all, how suprising. During the day, however, I got a probably automated email saying:

>Acct #xxxxxx Added - Long 1 Dec Gold from 9/1/11 @ 1817.8

>Platform has been updated, due to the US holiday the open position did not carry.

>Please manage this position accordingly.

>Happy Trading!

>Dan

>Sincerely,

>AMP

What a joke! I closed the position (I never entered in) with losses.

Bottom line:

I ended up losing quite a bit of money because of AMP corrupted servers, still very angry and really afraid about my money. I want to withdraw everything ASAP as I never know if they will corrupt my trade history again and take some money from my account. I dont know what can I do about it..

Reply With Quote
 
(login for full post details)
  #152 (permalink)
 madLyfe 
Des Moines, Iowa
 
Experience: None
Platform: Ninja, TOS
Broker: AMP/CQG, TOS
Trading: CL, TF, GC
 
madLyfe's Avatar
 
Posts: 1,644 since Feb 2011
Thanks: 9,220 given, 1,015 received


rounder8 View Post
It seems some of the people have spotted the AMP story from my journal already. Im going to post a cleaned up version here.

Ive had massive problems with AMP. I started trading with them about one month ago using Ninjatrader. A week or so after start I got some problems with not seeing positions sometimes. Then later on I couldnt login to my account to be able to manage my positions so I had to call trade desk to liquidate my account. I was on a skype contact with the one of the AMP guys (only positive thing about AMP was this) who always seemed to be very kind, though not very good at solving problems. After a couple days Ninja started to work again and I was stupid enough to enter in some new positions. Obviously it got screwed up that night and I was left with open positions again with no way to manage them since the positions were not showing properly. I called trade desk and an extremely rude guy there told me to downgrade Ninja to the previous version. I did and everything started to work again. Ok, well this is quite ridiculous, I thought. I had been using trial version of CQG IC at the same time and it seemed really so much better platform than Ninja and datafeed/dom was so much better. So I finally decided to take the next step and lease CQG IC and be done with unreliable Ninja. Reason probably was AMP, not Ninja however, which I didnt realize at that point yet...

I continued to trade with my CQG IC for a couple weeks more and everything was going smoothly until yesterday when I woke up to see that about $10k had disappeared from my account, the last trade I made had been turned into a loser somehow (I went long on gold, closed much higher for about 5-6k profit) and I was left with one position short on gold showing unrealized losses of about 5k. Last night I checked my account and it was flat. So what happened?? Of course I panicked a bit and called the trade desk (which I hate, since the guy is really a douche) and asked what was going on. He was pissed of again, as usual, when I called and said he doesnt know and its night in US so he doesnt wanna do anything now and slammed phone on my face. WTF, I called him back instantly and asked the guy does he realize that I have lost 10k not doing anything and there is probably something really screwed up with their servers. The guy just asked me do I want him to do something about it. I told him to liquidate everything. He did and the positions appeared flat on my CQG IC screen but I just lost ~10k because of a glitch and was I obviously furious about it.

A couple hours later everything reversed. A long position on gold appered on my account which was supposed to be flat showing a couple thousand losses but the trading history got fixed and my account balance was as it was supposed to be. I called trade desk again and the guy didnt know what was happening again and asked me do I want to close the position and I asked him that what does it matter if he closes it or not since the positions keep on coming randomly and my account balance keep on changing as well. He couldnt do anything about it and the position (possibly a ghost, again) was left open, gaining losses. He told me that they just came back from holiday and some positions are entered wrong (What?? that is not supposed to happen). Couple hours later on US morning I called the trade desk manager directly and asked what is going on and he was clueless and transfered the call to somebody else who was clueless again and transfered the the call to a third person who was clueless but said he will look into it and will talk with the person who has been chatting with me on skype. They told me they will contact me shortly. Well they didnt contact me during the day at all, how suprising. During the day, however, I got a probably automated email saying:

>Acct #xxxxxx Added - Long 1 Dec Gold from 9/1/11 @ 1817.8

>Platform has been updated, due to the US holiday the open position did not carry.

>Please manage this position accordingly.

>Happy Trading!

>Dan

>Sincerely,

>AMP

What a joke! I closed the position (I never entered in) with losses.

Bottom line:

I ended up losing quite a bit of money because of AMP corrupted servers, still very angry and really afraid about my money. I want to withdraw everything ASAP as I never know if they will corrupt my trade history again and take some money from my account. I dont know what can I do about it..

dan will prolly reply here, but did you ask for your money back.. all of those things are traceable.. i had a ghost trade *once* at TOS in the 2 years i was with them and it was obv scary at first, but by then end of the day they had my money back in my account by the end of the day.. hope there is a good ending to this story from one poker player to another!

dont believe anything you hear and only half of what you see

¯\_(ツ)_/¯

(╯°□°)╯︵ ┻━┻
Visit my futures io Trade Journal Reply With Quote
The following user says Thank You to madLyfe for this post:
 
(login for full post details)
  #153 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011

Yes, this is a confirmed situation. If you see the time stamps of the emails and conversations, both the rounder8 and AMP followed procedure perfectly.

Approx. 1:30am CST, rounder8 called the AMP trade desk and reported the open GC position was not showing on the platform. AMP Trade Desk reviewed the Trade Logs and Statements in order to confirm any positions. It was discovered that due to the US labor day holiday, the platforms were cleared and the open positions from previous trades did not carry to the next trading session.

AMP operations was alerted of this situation and approx. 2:30am they began to restore the open positions back to the platform with the exact trade date and fill price.

Once complete, an email was sent to the customer in order to confirm position.

While there is no way to eliminate these type of situations from happening, procedure are in place to correct efficiently.

After review, both the customer and the AMP Team followed procedure perfectly which allowed us to identifying and resolving the situation.

Why ghost trades are impossible - All "Live" trades received by the exchange are logged with a time stamp, exchange order number, user IDs, IP addresses, etc... - this is the trade log being referred to. In order for an exchange to open a position, it has to receive an actual order from somewhere. All trades from the exchange are processed nightly and reflected on customers statements. This is why it is an important part of a trader's daily regime to review the daily statement and confirm each day's trading activity. This is the activity reported by the exchange for each customer.

If at any time, you have questions or discrepancies with your trading platform-follow the exact steps as rounder8. Call the 24 hour trade desk immediately.

Once again, I am here in futures.io (formerly BMT) for this exact reason-to support and explain any "live" trade questions. Please call me directly 312 893 7700 or email me directly: dan@ampclearing.com

Happy Trading!

Dan

Reply With Quote
 
(login for full post details)
  #154 (permalink)
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
 
liquidcci's Avatar
 
Posts: 865 since Jun 2011
Thanks: 610 given, 1,070 received


AMP Trading View Post
While there is no way to eliminate these type of situations from happening, procedure are in place to correct efficiently.

Really no way to keep this from happening. I've had many accounts with many brokers and never had this happen.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
Reply With Quote
 
(login for full post details)
  #155 (permalink)
 Tasker_182 
Cedar Rapids, iowa
 
Experience: Intermediate
Platform: Ninjatrader
Broker: Ninjatrader - Continuum
Trading: 6E, TF, 6J
 
Tasker_182's Avatar
 
Posts: 593 since Aug 2009
Thanks: 430 given, 1,143 received


AMP Trading View Post
....
Approx. 1:30am CST, rounder8 called the AMP trade desk and reported the open GC position was not showing on the platform. AMP Trade Desk reviewed the Trade Logs and Statements in order to confirm any positions. It was discovered that due to the US labor day holiday, the platforms were cleared and the open positions from previous trades did not carry to the next trading session.

AMP operations was alerted of this situation and approx. 2:30am they began to restore the open positions back to the platform with the exact trade date and fill price.

Once complete, an email was sent to the customer in order to confirm position.

While there is no way to eliminate these type of situations from happening, procedure are in place to correct efficiently.

After review, both the customer and the AMP Team followed procedure perfectly which allowed us to identifying and resolving the situation.

....

Dan,

I am concerned about the statement, " It was discovered that due to the US labor day holiday, the platforms were cleared and the open positions from previous trades did not carry to the next trading session. ".

As the company that has a responsibility to know and understand all of the internal trading processes, how could Amp not know about this. How could Amp be caught by surprise and putting traders at risk and at the very least be completely confused? One would think that Amp would be working ahead to prepare for appropriate holiday periods. Were your internal procedures followed that would have avoided the situation by being ready to transfer open positions? If not, what is Amp doing or done to correct this issue? Did someone incorrectly clear platforms?


Regards,

Reply With Quote
 
(login for full post details)
  #156 (permalink)
 rounder8 
Bangkok, Thailand
 
Experience: Advanced
Platform: ZMAPI
Trading: Commodities
 
Posts: 148 since Mar 2011
Thanks: 291 given, 173 received


madLyfe View Post
dan will prolly reply here, but did you ask for your money back.. all of those things are traceable.. i had a ghost trade *once* at TOS in the 2 years i was with them and it was obv scary at first, but by then end of the day they had my money back in my account by the end of the day.. hope there is a good ending to this story from one poker player to another!


Well the thing is that actually my account is working now and the trading history makes perfect sense now. However when I called trade desk at the time I had ghost trades on my account and trade history was broken they confirmed that ghost short was real and closed it. Actually they just entered me long on gold which made me some losses. I wanted my position to be flat. It would be fair if AMP would compensate for any losses caused by their trade desk liquidation of a ghost short which actually made my flat account enter into a long position. Dan, if you are looking my history I'm talking about the latest long trade on december gold that I closed with a loss.

Reply With Quote
 
(login for full post details)
  #157 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011

@Tasker_182, This was abnormal, thus surpirse to AMP. Normally during holiday trading sessions, platforms carry the customer positions to the next full trading session. With Global Exchanges being traded, US Holiday-Labor day - is not celebrated in Europe-EUREX. So it is normal processing for EUREX markets and the US exchanges (except for ICE US-they did not shorten the trading session) carry trades until the next trade date.

This is what the FCMs call a partial process. I have been working in the futures industry for approx. 10 years and worked with all major FCMs. Holiday processing is a special art

Holiday procedures have been adjusted to correct and check this situation to limit chance of future occurance.

Reply With Quote
 
(login for full post details)
  #158 (permalink)
 AMP Trading 
Chicago
 
 
Posts: 40 since Feb 2011

Thank you rounder8 for coming back to settle. "Well the thing is that actually my account is working now and the trading history makes perfect sense now".

PM me and I will see what I can do to make you again.

Dan

Reply With Quote
 
(login for full post details)
  #159 (permalink)
 Tasker_182 
Cedar Rapids, iowa
 
Experience: Intermediate
Platform: Ninjatrader
Broker: Ninjatrader - Continuum
Trading: 6E, TF, 6J
 
Tasker_182's Avatar
 
Posts: 593 since Aug 2009
Thanks: 430 given, 1,143 received


AMP Trading View Post
@ Tasker_182, This was abnormal, thus surpirse to AMP. Normally during holiday trading sessions, platforms carry the customer positions to the next full trading session. With Global Exchanges being traded, US Holiday-Labor day - is not celebrated in Europe-EUREX. So it is normal processing for EUREX markets and the US exchanges (except for ICE US-they did not shorten the trading session) carry trades until the next trade date.

This is what the FCMs call a partial process. I have been working in the futures industry for approx. 10 years and worked with all major FCMs. Holiday processing is a special art

Holiday procedures have been adjusted to correct and check this situation to limit chance of future occurance.

Thanks Dan,

Regards,

Reply With Quote
 
(login for full post details)
  #160 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
Big Mike's Avatar
 
Posts: 49,965 since Jun 2009
Thanks: 32,433 given, 98,167 received

Moderator Notice
Moderator Notice



Mike

We're here to help -- just ask

For the best trading education, watch our webinars
Searching for trading reviews? Review this list

Follow us on Twitter, YouTube, and Facebook

Support our community as an Elite Member:
https://futures.io/elite/

Visit other sites? Please spread the word about your experience with our community!
Follow me on Twitter Visit my futures io Trade Journal Reply With Quote
The following 7 users say Thank You to Big Mike for this post:
 
(login for full post details)
  #161 (permalink)
 yusaf 
London, UK
 
Experience: Intermediate
Platform: Ninjatrader, Motivewave, tradestation and metatrader
Trading: eur/usd, Oil, ES
 
Posts: 16 since Sep 2011
Thanks: 3 given, 12 received

I was thinking of joining Mirus. I know mike is with them and would like to know how he is getting along with them. How are the fills and slippage and things like that. Would apreciate it if anyone using Mirus could reply.

Thanks

By the way, I never thanked Mike for his work. so thanks a lot for all your effort and guidance and your commitment to help others.

Reply With Quote
The following user says Thank You to yusaf for this post:
 
(login for full post details)
  #162 (permalink)
 PaperTrader 
Malaysia
 
Experience: None
Platform: Free
 
Posts: 105 since Aug 2011
Thanks: 126 given, 21 received

All I can say that the way Dan posts is that he seems desperate for business?

They need to hire a webdesigner to improve their AMP clearing website and stop spamming inbox

P.s: isn't being FCM a big deal?I mean mirus/optimus arn't capable of doing that? Besides they have clean NFA records,maybe mike can enlighthen us?

Sent from my HTC Desire using Tapatalk

Reply With Quote
 
(login for full post details)
  #163 (permalink)
 sam028 
Site Moderator
 
 
sam028's Avatar
 
Posts: 3,670 since Jun 2009
Thanks: 3,789 given, 4,505 received


yusaf View Post
I was thinking of joining Mirus. I know mike is with them and would like to know how he is getting along with them. How are the fills and slippage and things like that. Would apreciate it if anyone using Mirus could reply.

Thanks

By the way, I never thanked Mike for his work. so thanks a lot for all your effort and guidance and your commitment to help others.

There is a lot of Mike's here, but the Big Mike is not with Mirus.
Maybe another Mike .

Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
 
(login for full post details)
  #164 (permalink)
 Haverchuck 
California
 
Experience: Intermediate
Platform: NT
Trading: Index Futures
 
Haverchuck's Avatar
 
Posts: 111 since Jul 2009
Thanks: 85 given, 88 received


yusaf View Post
I was thinking of joining Mirus. I know mike is with them and would like to know how he is getting along with them. How are the fills and slippage and things like that. Would apreciate it if anyone using Mirus could reply.

Thanks

By the way, I never thanked Mike for his work. so thanks a lot for all your effort and guidance and your commitment to help others.

I've been with Mirus/RCG for about 3 years and haven't had one single problem (knock on wood). I would suggest choosing RCG as the FCM if having the ability to view your clearing info in real-time is important for you, otherwise Dorman is fine as well (I've tried both). Also, RCG is relatively well capitalized.

My broker responds to any questions I have promptly, usually within minutes. It would be nice if they had at least one more data feed option though (right now they only offer Zen-Fire for futures). Hope that helps.

Reply With Quote
The following 2 users say Thank You to Haverchuck for this post:
 
(login for full post details)
  #165 (permalink)
 uexkuell 
Pt Vala
 
Experience: Advanced
Platform: Proprietary
Trading: CL, EUR, DAX
 
Posts: 58 since Apr 2010
Thanks: 12 given, 31 received


yusaf View Post
I was thinking of joining Mirus.

My experience with them is that if everything runs smoothly they are ok (fills, reliability).

Sometimes I got connection problems (obviously not on my side because I used some other providers which were running ok).
In these times (in other words when you need their help) they reacted in unforeseeable ways sometimes even repulsing.
Didn't show real interest in solving the problems ("probably a problem with your ISP").

Finally my impression was that they try to move away from retail.

Reply With Quote
 
(login for full post details)
  #166 (permalink)
 rounder8 
Bangkok, Thailand
 
Experience: Advanced
Platform: ZMAPI
Trading: Commodities
 
Posts: 148 since Mar 2011
Thanks: 291 given, 173 received

It seems AMP Futures (Dan) membership has been revoked recently. I will add to his defense that the way he handled my problem is worth some attention. He credited me half of the losses (that were caused by their trade desk's mistake and platform update because of holidays) back and withdrawal process was very smooth. He was very kind during the process.

Reply With Quote
The following 2 users say Thank You to rounder8 for this post:
 
(login for full post details)
  #167 (permalink)
 Lornz 
Oslo, Norway
 
Experience: Advanced
Platform: CQG, Excel
Trading: CL
 
Lornz's Avatar
 
Posts: 1,198 since Apr 2010


rounder8 View Post
It seems AMP Futures (Dan) membership has been revoked recently. I will add to his defense that the way he handled my problem is worth some attention. He credited me half of the losses (that were caused by their trade desk's mistake and platform update because of holidays) back and withdrawal process was very smooth. He was very kind during the process.

That's not too bad, thanks for letting us know.

Getting banned from the site can't be good PR, though...

Visit my futures io Trade Journal Reply With Quote
 
(login for full post details)
  #168 (permalink)
 drytlewski322 
Fort Lauderdale Florida
 
Experience: Intermediate
Platform: Ninja Trader
Trading: CL, 6E
 
drytlewski322's Avatar
 
Posts: 39 since Mar 2011
Thanks: 7 given, 60 received

Well I am not here to defend anybody, and I will admit I do not live in a glass house myself. But Dan getting banned, well in my eyes is a bit subjective, Mike said it was from him self promoting his company, so if that is the rules, then it is deserved by that means, but I do not see many threads that are that appear to be promoting, more less a defense of his job and company he works for.

Any person, that owns a business, or works for one that he believes in will be defensive of anybody talking smack, whether it is legit or not, it is human nature, no one like to be slammed, and we as humans will take it all a bit differently.

Now could Dan of handles some of this better, well in my eyes yes, maybe a bit harsh on some of the comments, but everyone has a breaking point, but as customer service you have to hide it and he did not do a great job of that here, maybe he does it better one to one, not sure as I do not have him as a account manager, maybe one day I will speak to him and be better to judge it better, but for know I can only be honest.

Now I do not know Dan, never spoke to the guy. Yes as i have said before I have a account with AMP, so as you can see, I have been partial on my opinions of them. For myself, they have been a better broker, I have a few others I have accounts with, but tend to stay with AMP as I get taken care of. In any business you will never make everybody happy, just not possible, not every person will click with each other as well. Trust me, I have owned, built and sold many business's, this is just the nature of it all.

I do have one broker I used in the past, They have not been mentioned here, and I will keep it that way since it is AMP vs MIRUS thread, and I had issues all the time, my account manager sucked, I thought he was rude, so I packed up and left. I see so many other on futures.io (formerly BMT) rave about them, but this just goes to show you that some can have a good experience with one, and others can not, it is just the cycle.

So my overall opinion is that I personally like AMP better, but as anybody else you must try others and test the waters to see what works best for yourself, maybe AMP will loose some business over this, maybe not, but they are a strong player in the futures broker market and have a lot of good resources at hand over there in my opinion.

As in any business, when you grow, get bigger sometimes the personal butt kissing goes way, when you are smaller like some other brokers yes they will kiss your butt, but remember folks, if they grow, it will eventually go away, it shouldn't, but it will. Just a fact.

I can almost guarantee that in time we will see another new broker pop up, will be small, growing and hungry for business, they will in return have better commissions, great butt kissing customer service ect. to when you over. Then one person will have a bad experience and a new thread will start on them, LOL.

Anyways, just my opinions, thoughts on this. Time to go to work and take some of my other fellow traders MONEY today, at least that is the plan!!

Reply With Quote
The following 4 users say Thank You to drytlewski322 for this post:
 
(login for full post details)
  #169 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
Big Mike's Avatar
 
Posts: 49,965 since Jun 2009
Thanks: 32,433 given, 98,167 received


rounder8 View Post
It seems AMP Futures (Dan) membership has been revoked recently. I will add to his defense that the way he handled my problem is worth some attention. He credited me half of the losses (that were caused by their trade desk's mistake and platform update because of holidays) back and withdrawal process was very smooth. He was very kind during the process.

Why only half if it was their fault?

Mike

We're here to help -- just ask

For the best trading education, watch our webinars
Searching for trading reviews? Review this list

Follow us on Twitter, YouTube, and Facebook

Support our community as an Elite Member:
https://futures.io/elite/

Visit other sites? Please spread the word about your experience with our community!
Follow me on Twitter Visit my futures io Trade Journal Reply With Quote
The following 2 users say Thank You to Big Mike for this post:
 
(login for full post details)
  #170 (permalink)
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
 
liquidcci's Avatar
 
Posts: 865 since Jun 2011
Thanks: 610 given, 1,070 received


Big Mike View Post
Why only half if it was their fault?

Mike


I had the same question. If they admitted fault and only covered half I would not be happy.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
Reply With Quote
 
(login for full post details)
  #171 (permalink)
 Relentless 
Tuscaloosa, Alabama
 
Experience: Intermediate
Platform: NT7, TOS
Trading: Futures, Equities
 
Posts: 19 since Aug 2011
Thanks: 5 given, 7 received


yusaf View Post
I was thinking of joining Mirus. I know mike is with them and would like to know how he is getting along with them. How are the fills and slippage and things like that. Would apreciate it if anyone using Mirus could reply.

Thanks

By the way, I never thanked Mike for his work. so thanks a lot for all your effort and guidance and your commitment to help others.


One of my accounts is with Mirus / Zen Fire.

I have had a great experience so far. I was funded and trading within 48 hours.

Fills and slippage to me are more about the instrument that you are trading / volume / etc.

Relentless

High-Tech Redneck
Reply With Quote
The following user says Thank You to Relentless for this post:
 
(login for full post details)
  #172 (permalink)
 yusaf 
London, UK
 
Experience: Intermediate
Platform: Ninjatrader, Motivewave, tradestation and metatrader
Trading: eur/usd, Oil, ES
 
Posts: 16 since Sep 2011
Thanks: 3 given, 12 received

I have joined mirus and will keep you guys updated if I find something I should put here. So far the account opening has been smooth and the representative is extremely helpful.

Reply With Quote
The following user says Thank You to yusaf for this post:
 
(login for full post details)
  #173 (permalink)
Bobkuz
Moscow
 
 
Posts: 1 since Oct 2009
Thanks: 1 given, 0 received

Mirus is better

Reply With Quote
 
(login for full post details)
  #174 (permalink)
MXTrader
Toronto, Canada
 
 
Posts: 19 since Sep 2011
Thanks: 3 given, 5 received

I use Mirus with Dorman. it is ok. no disconnection in recent months.

Reply With Quote
 
(login for full post details)
  #175 (permalink)
 yusaf 
London, UK
 
Experience: Intermediate
Platform: Ninjatrader, Motivewave, tradestation and metatrader
Trading: eur/usd, Oil, ES
 
Posts: 16 since Sep 2011
Thanks: 3 given, 12 received

Hi guys,

Its been a week since I am live on mirus RCG. so far very happy with them specially with my account manager. Zenfire data is nice as well. i used to pay kinetick for unfiltered data but now no more.

the only thing i am not really too keen on is that they dont have a platform so that i can keep track of my account, orders and positions. but then again i am new to Mirus and maybe RCG offers something. I need to find out.

Happy trading guys.

Reply With Quote
The following user says Thank You to yusaf for this post:
 
(login for full post details)
  #176 (permalink)
Slava23
Arkansas USA
 
 
Posts: 45 since Feb 2011
Thanks: 8 given, 6 received

Mirus hold My check 10 business day! Is it new standard or personal attention?


"Slava,

The funds have not been added to the account though. There is a 10 business day holding period before the funds are available for trading.

Thanks,
Brian"

Reply With Quote
 
(login for full post details)
  #177 (permalink)
 Jura 
The Netherlands
 
Experience: None
Platform: MultiCharts, TradingView
Trading: ...
 
Jura's Avatar
 
Posts: 774 since Apr 2010
Thanks: 2,347 given, 688 received


Slava23 View Post
Mirus hold My check 10 business day! Is it new standard or personal attention?

According to their own site:

Quoting 
Please note there is a 10 day holding period before funds are made available for trading in your account when funding by check.

Source: Funding Instructions | Mirus Futures

This applies both to Dorman and Rosenthal Collins accounts, so no personal attention but standard practice.

Reply With Quote
 
(login for full post details)
  #178 (permalink)
 ShadowTraderH 
Florida
 
Experience: Intermediate
Platform: NinjaTrader, TOS
Broker: AMP/CQG (former accts: Mirus, Lightspeed)
Trading: Crude and ES
 
Posts: 12 since Jul 2010
Thanks: 1 given, 6 received

I use Mirus and clear through Dorman. I like Mirus. Executions and commissions are fine. If you want to fund your account quicker, use a wire transfer.

I did look into Amp but ran away from them. They were too agressive. They were calling me everyday and inundating me with emails to open an account quickly. Even to this day, after teling them I wasn't interested, Amp still calls me. I've had Dan and his associates cold call me numerous times. Mirus is nicer. No pressure from anyone and I can get a hold of my contact easily.

Reply With Quote
 
(login for full post details)
  #179 (permalink)
 blockschip 
New York, NY
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Stocks
 
Posts: 10 since Aug 2011
Thanks: 11 given, 0 received

I agree. I also went with Mirus after looking at both of them. The thing that turned me off with Amp was that they spammed my email with multiple emails a day after I contacted them. I still get a few a week.

No problems with Mirus service so far, and they have been very responsive the couple of times I've had to call them.

Reply With Quote
 
(login for full post details)
  #180 (permalink)
 sandman 
San Antonio, Texas
 
Experience: Intermediate
Platform: NinjaTrader, MT4
Trading: Currency Futures
 
Posts: 29 since Sep 2011
Thanks: 3 given, 14 received

I traded same positions, same lot size with roughly the same account size.

Mirus is vastly superior. No comparison.

At amp, emails go unanswered, and the emergency trade line hung up on me.

Then one day, I had something really strange happen with an open eurofx position at amp. My cost basis moved 40 pips against me. I hadn't traded the contract or anything. Just out of the blue.

I asked the amp rep about it & the first words out of his mouth were: "I'm not surprised you're having problems managing a single contract position.". He continued by saying my post made no sense, they reported positions daily to thus & so & just generally implied I was a tiny trader who was crazy (I'm neither). Never an offer to investigate, try & find out what happened, make me whole if I lost (it was so confusing, I honestly couldn't tell).
And he did that on an open forum.

And that was all I needed to know. I was very angry. At best, amp is rude, inefficient & doesn't take its customers seriously. At worst, they are dishonest.

They also do their own clearing which looks like it may be done out of a garage. They have less than $1 million in available capital & less than $30 million in client assets. That should be a concern in the aftermath of MF Global.

Trading at Mirus, by contrast was flawless & without a hitch. Emails & phone calls answered almost immediately. With Mirus you can clear through Dorman or Rosenthal Collins (I choose the latter, since they've been around since 1928 with >$1 billion in client assets).

I consolidated the accounts at Mirus.

I wouldn't waste time/money/aggravation at Amp.

JMHO.

Reply With Quote
 
(login for full post details)
  #181 (permalink)
 dlatbm 
Sydney Australia
 
Experience: Advanced
Platform: SierraCharts, NT
Trading: ES,TF,CL, SPI,
 
Posts: 74 since Nov 2010
Thanks: 6 given, 23 received

I could not agree more about their attitude towards customers. Hopeless, dishonest and disinterested.
Unfortunately, i am still with them because of the data feed CQG's markets it covers (aussie SPI) and it is the only reliable data feed for over 200 ms ping during opening session on ES.

It is unbelievable that businesses can be run like this even if it is for a short term profit. They got me in based on trading the SPI, and they do not even clear it, just supply the data. Of course, Jeff, the super salesman, did not bother to mentioned that, quoting me the commission. It is illegal to gain customers in a misleading manner.
So watch out guys and use other broker if you can ( not in the same predicament I am in)


Reply With Quote
 
(login for full post details)
  #182 (permalink)
 GotItForCheap 
Sydney, Australia
 
Experience: Intermediate
Platform: NinjaTrader, Sierra Chart
Broker: Zen-Fire
Trading: DAX, ES, 6E
 
GotItForCheap's Avatar
 
Posts: 9 since Feb 2010
Thanks: 33 given, 1 received


dlatbm View Post
They got me in based on trading the SPI, and they do not even clear it

Did you happen to find out who AMP are using to clear SFE trades? My email on this topic went unanswered...

Reply With Quote
 
(login for full post details)
  #183 (permalink)
 dlatbm 
Sydney Australia
 
Experience: Advanced
Platform: SierraCharts, NT
Trading: ES,TF,CL, SPI,
 
Posts: 74 since Nov 2010
Thanks: 6 given, 23 received


GotItForCheap View Post
Did you happen to find out who AMP are using to clear SFE trades? My email on this topic went unanswered...

Same here, but I will call them during their BH next week and let you know. Are you trading through them as well?
They do advertise on their website SFE's margins requirements so I do not get it.

Reply With Quote
 
(login for full post details)
  #184 (permalink)
 traderjcf 
Amherst, New York
 
Experience: Advanced
Platform: NinjaTrader
Trading: ES, 6E
 
Posts: 76 since Jun 2010
Thanks: 14 given, 18 received

"Mirus will not allow you to on-the-fly convert stop order to market order.......what that means is, you basically cannot place your order and then later change it to a better-priced order if the current market price presents itself......."

Anyone run into this problem still?

Reply With Quote
 
(login for full post details)
  #185 (permalink)
 traderwerks 
Taipei Taiwan
 
Experience: Advanced
Platform: NinjaTrader
Broker: AMP Clearing
Trading: TW
 
Posts: 693 since Jun 2009
Thanks: 434 given, 464 received

You don't need to post the question in two threads. It makes it hard to follow.

Could you be more specific? Is it a stop-limit or stop-market order?

No one can technically convert a stop-order to a market order on the exchange. You will issue a cancel to your stop order and then send a market order. So trying to understand your question, say the market is 56x58 and you enter a long stop and 60. So what you are saying is that if the market drops to 54x55 , you want to change you stop order to a market order ?

Math. A gateway drug to reality.
Reply With Quote
 
(login for full post details)
  #186 (permalink)
 traderjcf 
Amherst, New York
 
Experience: Advanced
Platform: NinjaTrader
Trading: ES, 6E
 
Posts: 76 since Jun 2010
Thanks: 14 given, 18 received

ok..thanks.

Reply With Quote
 
(login for full post details)
  #187 (permalink)
 cory 
the coin hunter
virginia
 
Experience: Intermediate
Platform: ninja
Trading: NQ
 
cory's Avatar
 
Posts: 6,042 since Jun 2009
Thanks: 854 given, 7,910 received


traderjcf View Post
ok..thanks.

use the thanks button at lower right corner.

Reply With Quote
The following user says Thank You to cory for this post:
 
(login for full post details)
  #188 (permalink)
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
 
kronie's Avatar
 
Posts: 798 since Oct 2009


traderjcf View Post
"Mirus will not allow you to on-the-fly convert stop order to market order.......what that means is, you basically cannot place your order and then later change it to a better-priced order if the current market price presents itself......."

Anyone run into this problem still?

no offense, but what are you talking about?

why would you need to do this?

if you're trading Emini futures, how long are you holding the position, that something like this request would ever be valid?

why not simply close the position and decide to re-establish or take another position?

do you actually trade?, with a mindset like this? (no offense)

Reply With Quote
 
(login for full post details)
  #189 (permalink)
loonietrader
Calgary, Alberta
 
 
Posts: 29 since Jan 2012
Thanks: 7 given, 14 received

A few years ago when i wanted to start using the zen-fire feed i was choosing between Amp and Mirus. From phone conversations with each Mirus was the easy choice. Mirus reps provided information whereas the AMP reps came off as 'sales people'. i have had zero issues with Mirus or Zenfire since opening the account. Now that Amp does their own clearing i believe that they can offer lower commisions but i like the idea of staying with a large fcm (RCG) with mirus vs being with a brand new FCM at AMP. It also seems to have become a cqg (amp) vs zf (mirus) battle...

Reply With Quote
 
(login for full post details)
  #190 (permalink)
 dlatbm 
Sydney Australia
 
Experience: Advanced
Platform: SierraCharts, NT
Trading: ES,TF,CL, SPI,
 
Posts: 74 since Nov 2010
Thanks: 6 given, 23 received


loonietrader View Post
A few years ago when i wanted to start using the zen-fire feed i was choosing between Amp and Mirus. From phone conversations with each Mirus was the easy choice. Mirus reps provided information whereas the AMP reps came off as 'sales people'. i have had zero issues with Mirus or Zenfire since opening the account. Now that Amp does their own clearing i believe that they can offer lower commisions but i like the idea of staying with a large fcm (RCG) with mirus vs being with a brand new FCM at AMP. It also seems to have become a cqg (amp) vs zf (mirus) battle...

you are absolutely spot on so if zf covered more markets, the ones cqg/amp covers, they would gain lots of new customers from AMP.

Reply With Quote
 
(login for full post details)
  #191 (permalink)
llyhv
Taipei/Taiwan
 
 
Posts: 2 since Feb 2012
Thanks: 1 given, 1 received

lately, i try to find a future broker.
when i read the thread, i am confused.
if AMP is so bad, why AMP got the 2nd of "Futures Broker Of The Year"?
can anyone explain?low commission?low margin?

Reply With Quote
 
(login for full post details)
  #192 (permalink)
 madLyfe 
Des Moines, Iowa
 
Experience: None
Platform: Ninja, TOS
Broker: AMP/CQG, TOS
Trading: CL, TF, GC
 
madLyfe's Avatar
 
Posts: 1,644 since Feb 2011
Thanks: 9,220 given, 1,015 received


llyhv View Post
lately, i try to find a future broker.
when i read the thread, i am confused.
if AMP is so bad, why AMP got the 2nd of "Futures Broker Of The Year"?
can anyone explain?low commission?low margin?

where did they get futures broker of the year?

dont believe anything you hear and only half of what you see

¯\_(ツ)_/¯

(╯°□°)╯︵ ┻━┻
Visit my futures io Trade Journal Reply With Quote
 
(login for full post details)
  #193 (permalink)
 sandman 
San Antonio, Texas
 
Experience: Intermediate
Platform: NinjaTrader, MT4
Trading: Currency Futures
 
Posts: 29 since Sep 2011
Thanks: 3 given, 14 received

They probably cheated to get whatever recognition they got the same way they do over on elitetrader.com. Over there they are a "sponsor" of the site, which basically means they get editorial control over anything that goes in the site & anybody who tells the truth about them gets posts deleted and gets banned from the site. They probably bought the award.

My experience from them matches that of other users, and I have little to say about them that hasn't been said by others except that they berated me in public on that site, and when I returned fire, I was treated as described in the paragraph above.

If you use them, you can't say you haven't been warned. Mirus has commissions and margins every bit as low & gives courteous, quick customer service to boot. They actually even answer my phone calls & emails, and their emergency trade desk doesn't hang up on me. They do have an inactivity fee that some complain about but the requirement is only 10 round-trips a month. That is half what I typically do IN A DAY. One particularly busy day, I did 500 round-turns. But 20 contracts a day is my standard if everything goes to plan. Amp was berating the size of my account on that board, which is about $100K. That might be considered unprofessional & was by other community members.

Big Mike likes Velocity as do others. I can't swear by them or swear at them, but they appear to be on the up & up.

Point is, there are many good options out there. Life is too short to deal with a rude broker of questionable honesty.

MHO.

Reply With Quote
The following 2 users say Thank You to sandman for this post:
 
(login for full post details)
  #194 (permalink)
llyhv
Taipei/Taiwan
 
 
Posts: 2 since Feb 2012
Thanks: 1 given, 1 received


madLyfe View Post
where did they get futures broker of the year?

futures.io (formerly BMT) 2011?

sandman View Post
They probably cheated to get whatever recognition they got the same way they do over on elitetrader.com. Over there they are a "sponsor" of the site, which basically means they get editorial control over anything that goes in the site & anybody who tells the truth about them gets posts deleted and gets banned from the site. They probably bought the award.

My experience from them matches that of other users, and I have little to say about them that hasn't been said by others except that they berated me in public on that site, and when I returned fire, I was treated as described in the paragraph above.

If you use them, you can't say you haven't been warned. Mirus has commissions and margins every bit as low & gives courteous, quick customer service to boot. They actually even answer my phone calls & emails, and their emergency trade desk doesn't hang up on me. They do have an inactivity fee that some complain about but the requirement is only 10 round-trips a month. That is half what I typically do IN A DAY. One particularly busy day, I did 500 round-turns. But 20 contracts a day is my standard if everything goes to plan. Amp was berating the size of my account on that board, which is about $100K. That might be considered unprofessional & was by other community members.

Big Mike likes Velocity as do others. I can't swear by them or swear at them, but they appear to be on the up & up.

Point is, there are many good options out there. Life is too short to deal with a rude broker of questionable honesty.

MHO.

thanks.sandman
though AMP has some products i want, low margin and low commission, but the service is more important .

Reply With Quote
The following user says Thank You to llyhv for this post:
 
(login for full post details)
  #195 (permalink)
 CFuture 
cologne, europe
 
Experience: Intermediate
Platform: ninjatrader, t4-trader
Broker: ninjatrader/cqg
Trading: fairly traded ones
 
CFuture's Avatar
 
Posts: 230 since Mar 2011
Thanks: 340 given, 194 received

Hi sandman,

i read your posts on elitetrader.com

As far as i understood some of the problems were that you opened an account at AMP over an Introducing Broker that was not allowed to trade certain instruments any more and switching it then fully to AMP.
Another one was with a ghost trade, right?

I don´t expect a discount broker to deliver me full service for platforms etc., i don´t need it, were there problems with executions/trades that the dealing desk couldn´t solve? How long do the money transfers take?

Reply With Quote
 
(login for full post details)
  #196 (permalink)
 sandman 
San Antonio, Texas
 
Experience: Intermediate
Platform: NinjaTrader, MT4
Trading: Currency Futures
 
Posts: 29 since Sep 2011
Thanks: 3 given, 14 received

First problem was opening with a foreign introducing broker. But the problem on their side was getting no support or even an answer to my emails concerning the issue. All I knew was from my end basically any instrument I wanted to trade didn't show up in the platform, with no help clarifying the issue.

Money transfers are slow & in my experience sometimes they got "lost" simply disappearing. Again, no answer to the emails or phone calls when the money doesn't show up. At Mirus, response is immediate by either phone or email, and they will keep an eye out for incoming transfers.

At Amp, their emergency trade desk hung up on me repeatedly. Only had to call Mirus once & they answered on the third ring with no hang-up.

I guess Amp MIGHT be ok if you never have to communicate or talk with another human being, you don't care when your money transfer gets there and everything just happens to work out without human intervention. If you have to depend on anybody at any time, look elsewhere. And I'm not talking about "hand holding". I'm talking about the "nuts & bolts" issues any trader at any experience level is likely to confront at some point now or in the future.

I know Mirus is at least OK. People I trust say velocity is another good option, though I have no personal opinion. There are good options out there. But Amp is definitely not one of them.

Reply With Quote
The following user says Thank You to sandman for this post:
 
(login for full post details)
  #197 (permalink)
 mrphr 
London
 
Experience: None
Platform: .
Trading: .
 
Posts: 255 since Apr 2011
Thanks: 65 given, 180 received

Hmmmmm... I was about to open a thread about what is your opinion and experience with AMP, it is not going to be necessary anymore as I have my conclusions now. AMP looks very suspicious to me, in this business you need to be very cautious, think what happened with MF Global. Good luck for those who are with AMP.

Reply With Quote
 
(login for full post details)
  #198 (permalink)
 traderwerks 
Taipei Taiwan
 
Experience: Advanced
Platform: NinjaTrader
Broker: AMP Clearing
Trading: TW
 
Posts: 693 since Jun 2009
Thanks: 434 given, 464 received

As a follow up, I had to call the trade desk ( about midnight Chicago time ). I received my statement , and there was an out trade I think. I called the desk, gave my account and name, he checked the position, got me flat and gave me my fill price. The trade desk guy was pretty cool and it took less than a minute.

Then I remembered, I think the last time I called my broker was in 2009 or 2010, it has been a long time. I don't think I have ever called the help desk. i called Dorman directly for wire transfers, not AMP. So my opinion on them is mainly based on the fact that I never call them and have little contact except with their trade desk. So YMMV.

Also, remember to check your statement everyday.

Math. A gateway drug to reality.
Reply With Quote
 
(login for full post details)
  #199 (permalink)
 ThatManFromTexas 
Houston,Tx
 
Experience: Advanced
Platform: NinjaTrader
Broker: Mirus Futures/Zen-Fire
Trading: TF
 
ThatManFromTexas's Avatar
 
Posts: 2,302 since Feb 2010
Thanks: 1,206 given, 4,337 received

I've been with Mirus for a while and have never had a problem with them. Their support answers the phone promptly and has always been professional.

I'm just a simple man trading a simple plan.

My daddy always said, "Every day above ground is a good day!"
Reply With Quote
 
(login for full post details)
  #200 (permalink)
Silence Exp
Italy
 
 
Posts: 22 since Aug 2010
Thanks: 18 given, 11 received


sandman View Post
Mirus has commissions and margins every bit as low & gives courteous, quick customer service to boot. They actually even answer my phone calls & emails, and their emergency trade desk doesn't hang up on me. They do have an inactivity fee that some complain about but the requirement is only 10 round-trips a month.

I transferred all to Mirus because I want to have a direct relationship with the manager at any time. Contacts with VF had become impersonal and anonymous. Bad thing never know the name who you're talking to but a cold id number only. The inactivity fee is the only thing that I found really nasty in Mirus, also because it does not take much to beat:

"Minimum Fee Account Activity:
  • Less than 5 round turns per month (10 contracts total): $ 25 per month
  • New accounts are exempt for the first 120 days from first live account login.
  • That accounts have averaged over the minimum of 5 round turns per month are exempt.
  • That did not live accounts login during the month are exempt.
"

Other that they are great people, always attentive to customer needs, and no filter. Data feed and commissions probably the best of the market. I can speak directly with my account representative, telephone or skype, with technical support, or the emergency trading desk at any time.

Reply With Quote
The following user says Thank You to Silence Exp for this post:


futures io Trading Community Trading Reviews and Vendors Brokers > AMP Futures and Mirus (NinjaTrader Brokerage as of June 30 2014), which one is better


Last Updated on January 9, 2017


Upcoming Webinars and Events
 

NinjaTrader Indicator Challenge!

Ongoing
 

Journal Challenge w/$1,800 in prizes!

April
 

Seven Trading Mistakes Solved With Smart Trading Tools w/Brannigan Barrett

Elite only
     



Copyright © 2021 by futures io, s.a., Av Ricardo J. Alfaro, Century Tower, Panama, +507 833-9432, info@futures.io
All information is for educational use only and is not investment advice.
There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
no new posts