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NT Zenfire FDAX data interruptions


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NT Zenfire FDAX data interruptions

  #111 (permalink)
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Experience: Master
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Successlife's Avatar
 
Posts: 45 since Jul 2009
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lot of

I trading in auto dax and I cant do any more in the night, becuase Mirus/Zenfire losing conection and broken orders.
Finaly I lost a lot of money.

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  #112 (permalink)
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Successlife View Post
I trading in auto dax and I cant do any more in the night, becuase Mirus/Zenfire losing conection and broken orders.
Finaly I lost a lot of money.

How do you know it is a Mirus issue and not your internet connection? Has this happened before? Do you have a ticket open with Mirus or a call into their support desk?

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  #113 (permalink)
Germany
 
Experience: Advanced
Platform: NinjaTrader
Broker: NTB / Continuum
Trading: FDAX and CL
 
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Successlife View Post
I trading in auto dax and I cant do any more in the night, becuase Mirus/Zenfire losing conection and broken orders.
Finaly I lost a lot of money.

Check your router log to see if there was a disconnect or not.

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  #114 (permalink)
Market Wizard
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Successlife View Post
I trading in auto dax and I cant do any more in the night, becuase Mirus/Zenfire losing conection and broken orders.
Finaly I lost a lot of money.

I think it might be a problem with the internet connection. I doubt that it is possible to use an AutoTrade system to trade the DAX from Mexico. If you wish to trade the FDAX you should go through a broker that has an access point in Europe not too far away from Eurex and then rent a VPS close to the access point.

If you are running strategies on range or Renko bars, it is likely that already the latency between EUREX and Mexico will lead to overfills, as the information on order execution is not available in a timely manner on your PC.

I am afraid that you are fighting tanks with an army knife.

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  #115 (permalink)
Chicago/USA
 
Experience: Intermediate
Platform: NinjaTrader, MultiCharts, R|Trader Pro, ScalpTool
Broker: Mirus Futures; ZenFire
Trading: 6E, ES, CL
 
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Successlife View Post
I trading in auto dax and I cant do any more in the night, becuase Mirus/Zenfire losing conection and broken orders.
Finaly I lost a lot of money.

Please feel free to come to Mirus Live Support to help identify the cause of your disconnections. This is likely due to a wireless internet connection, unstable internet connection, incorrect date/time/time zone setting on the PC, or anti-virus/firewall. Our Support team would be happy to help diagnose.

You may also be interested in our hosting services, which eliminates the risk of an internet connection when trading automated strategies. Mirus Hosting Services

Hope this Helps
Bob

If you have any questions about Mirus Futures please send me a Private Message.
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  #116 (permalink)
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Experience: Master
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Posts: 45 since Jul 2009
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thanks to all

Fisrt, thank to all for the words. I read with attention all comments.
The night "specific" was maybe 4-5 weeks ago.
I put in auto trade at 11.30 PM central time.
I see again my pc at 6 AM.
I saw some trades and saw a big lossing trade.
I use the next time to analyze any trade.
I saw one small wining trade , and the system open a short trade.
Near to 4.13 AM
The trade was profitable for more than 45 m and later moving to high and was closed in red.
But there aren´t data in the chart for more than 35m.
First I think in my pc problem.
But all was ok.
Then i think in Internet, but i check all be ok.
I belive Market problem, becuase I try to reload all historical again for dax, but the bars still hide.
I delete all historical, delete all data base and reset all data.
Download all data again and for DAX (only) this bars still without data.
For this reason I cant think in Internet or Mexico problem.
The auto-trading was broken and not return until the data of bar return to my data and close the position.
I dont use wireless, I dont use proxy. I dont use antivirus or firewall in this PC for trading.
Anyway, Mexico (I know that) is not a big deal for trading.
But never I have this problem before.
I dont blame to Mirus/Zenfire, I have a great concept about they.
I know this guys from long time ago becuase I open or manage friend account from long time ago.
I never had problem. But I never use auto-trading, alone in the night before.
Anyway moving fordward and learn for the lesson.

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  #117 (permalink)
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I think auto-trading from your own PC and a retail Internet is very dangerous, unless being not so far and awake and check your screen every X minutes. In fact I don't think it's dangerous, but that it's crazy, but I don't want to look rude.
A colo or VPS solution is of course better and safer (but it has a cost), but you can already code something in Ninja which is monitoring what's going on (lost data feed connection for more than X seconds, unrealized loss greater than expected, ...), and send you an SMS.
This is something I already use myself, with Google Calendar API, and some of my customers are also using it, it works great, and it's free.
Of course, your cell phone have to make enough noise to wake you up .

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  #118 (permalink)
Any part of the world.
 
Experience: Master
Platform: Iq feed- Ensign
Trading: ES
 
Successlife's Avatar
 
Posts: 45 since Jul 2009
Thanks: 2 given, 5 received


sam028 View Post
I think auto-trading from your own PC and a retail Internet is very dangerous, unless being not so far and awake and check your screen every X minutes. In fact I don't think it's dangerous, but that it's crazy, but I don't want to look rude.
A colo or VPS solution is of course better and safer (but it has a cost), but you can already code something in Ninja which is monitoring what's going on (lost data feed connection for more than X seconds, unrealized loss greater than expected, ...), and send you an SMS.
This is something I already use myself, with Google Calendar API, and some of my customers are also using it, it works great, and it's free.
Of course, your cell phone have to make enough noise to wake you up .

Thanks, I saw your service and put trial in lower plan, I saw you will looking for beta tester for Eurex, please add me next time.

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  #119 (permalink)
Germany
 
Experience: Advanced
Platform: NinjaTrader
Broker: NTB / Continuum
Trading: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
Thanks: 510 given, 1,627 received

Anyone else having price feed connection issues today?

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  #120 (permalink)
Bremen / Germany
 
Experience: Master
Platform: NT,TS,IB
Broker: NT,TS,IB
Trading: ES,GC,CL,6E
 
Posts: 5 since Oct 2011
Thanks: 3 given, 1 received


no problems today... even at all it is quite reliable since months here... check back with your ISP !
Hope it helps.
Grüsse aus dem Norden
Mike

Thanks and Greeting from Germany
Mike (not the Big one...)
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