Anyone knows about Ironbeam brokerage / FCM ? - futures io
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Anyone knows about Ironbeam brokerage / FCM ?


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Anyone knows about Ironbeam brokerage / FCM ?

  #11 (permalink)
Vancouver, Canada
 
Experience: Intermediate
Platform: Ninjatrader, Sierra Chart
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Trading: ES, ZB
 
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Ironbeam View Post
Rick,

Thanks for pointing this page out. We're not entirely sure how we ended up on this reviews site, but we've had a lot of issues with this one. A competitor of ours has routinely copied their negative reviews onto our page in the past (you can see by checking the dates between the two). If you are looking for verified reviews of actual customers, we send the below link to every new customer when they open an account with us. I should also note that we do not in any way compensate customers for reviews as some other firms do.

https://www.trustpilot.com/review/ironbeam.com

I disagree with those reviews.

I'm in Canada and have had an Ironbeam account for at least 4 years. I found customer service to be excellent (and I don't have a big account at all). They are very responsive and helpful.

How I found Ironbeam was through GFFBrokers as there are hardly any futures brokers accepting Canadian clients that also support the NT8 platform. I've referred other trading friends who live in Canada to them too.

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  #12 (permalink)
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Ironbeam View Post
Rick,

Thanks for pointing this page out. We're not entirely sure how we ended up on this reviews site, but we've had a lot of issues with this one. A competitor of ours has routinely copied their negative reviews onto our page in the past (you can see by checking the dates between the two). If you are looking for verified reviews of actual customers, we send the below link to every new customer when they open an account with us. I should also note that we do not in any way compensate customers for reviews as some other firms do.

https://www.trustpilot.com/review/ironbeam.com

I can vouch for that aspect -- as it has happened to me many times as well, with vendors unhappy with FIO and trying to damage our reputation. They don't even disguise it well, similarly by your experience with the dates.

Mike

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