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TT TradingTechnologies

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  #31 (permalink)
 SMCJB 
Legendary Market Wizard
Houston, TX
 
Experience: Advanced
Platform: Trading Technologies
Broker: Primary Advantage Futures. Also ED&F and Tradestation
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addchild View Post
Yeah, I was surprised it was GS but I imagine trading frontend/software providers aren't exactly a hot market.

I was under the impression TT was struggling. I could be completely wrong. From first hand experience working on big institutional desks (~ large energy trading desks) the bigger the rumor we were blowing up - the more money we were making. Hence who knows. Either way $500M seems like a huge amount of money for a company who appears to see their hardcore customer base continually eroding. Don't get me wrong, I think its an amazing piece of software but they charge $1500 when their competition charges a fraction of that. (Unless your talking about Bloomberg, but nobody is comparing Bloomberg to TT!)


jokertrader View Post
Probably big banks and funds will look for alternates since they donít want their proprietary trades/data tracked

Exactly my thought


jokertrader View Post
but what happens to prop/retail who cannot afford alternatives.For autospreader/automation it is still the cheapest solution unless you want to build your own connecting to a different API

I agree again. ADL is in a league of its own. But who is paying $500M for ADL? I tried to search for what TT paid for Tickit (which is what ADL is) but can't find it. Google has become nothing but advertising. Real search barely works.

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  #32 (permalink)
 snax 
Legendary Price Action Student
Chicago, IL
 
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FYI, According to Edge Clear, Trading Technologies suffered an outage of their CME order-routing service Sunday evening. It appears to have been resolved at some time before 7:35PM CST Sunday evening which is when I received the all-clear email so it appears to have been brief. Not only would this affect TT users but I believe also users of the Sierra Chart Order-Routing system would have been affected, since this service in its current implementation is cross-wired to TT's CME order-routing backend.

Hopefully no one here was too badly affected.

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  #33 (permalink)
 SMCJB 
Legendary Market Wizard
Houston, TX
 
Experience: Advanced
Platform: Trading Technologies
Broker: Primary Advantage Futures. Also ED&F and Tradestation
Trading: Primarily Energy but also a little GE, SI, Bitcoin & Ether
 
Posts: 4,559 since Dec 2013
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Outage Sunday Night, and also on Thursday, so two in three trading days. Not what you expect from the software that used to be considered the professionals software, and the industry leader. Obviously the outage is frustrating but the lack of information is even more frustrating. In XTrader you could see when the order server or price server goes down. In new TT you can't - your orders just mysteriously disappear. Audit logs show no record of orders being cancelled. File a support ticket and you get responses like "Our engineering team was alerted of these issues and performed a failover to resolve the issue. All connections properly failed-over and customers reported the issue to be resolve. Please contact your clearing firm or the exchange to verify order status of any orders that may have been impacted by this issue.". Okay that may address that the fail-over worked but it doesn't address why things failed in the first place, why there is no record of what orders were cancelled or how we are supposed to verifty orders when there is no record of what the orders were!

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  #34 (permalink)
 addchild 
Bay Area California
 
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SMCJB View Post
Outage Sunday Night, and also on Thursday, so two in three trading days. Not what you expect from the software that used to be considered the professionals software, and the industry leader. Obviously the outage is frustrating but the lack of information is even more frustrating. In XTrader you could see when the order server or price server goes down. In new TT you can't - your orders just mysteriously disappear. Audit logs show no record of orders being cancelled. File a support ticket and you get responses like "Our engineering team was alerted of these issues and performed a failover to resolve the issue. All connections properly failed-over and customers reported the issue to be resolve. Please contact your clearing firm or the exchange to verify order status of any orders that may have been impacted by this issue.". Okay that may address that the fail-over worked but it doesn't address why things failed in the first place, why there is no record of what orders were cancelled or how we are supposed to verifty orders when there is no record of what the orders were!

I filed a ticket to ask a very specific question (If all day orders are set to cancel on disconnect in the event of an outage, because all my orders were cancelled), and got the exact same response. Thankfully my days with TT are numbered.

.
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  #35 (permalink)
 mongoose 
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https://status.trade.tt/

Have seen multiple people talking about their accounts showing open positions they are unable to close.

Sent using the futures.io mobile app

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  #36 (permalink)
 SMCJB 
Legendary Market Wizard
Houston, TX
 
Experience: Advanced
Platform: Trading Technologies
Broker: Primary Advantage Futures. Also ED&F and Tradestation
Trading: Primarily Energy but also a little GE, SI, Bitcoin & Ether
 
Posts: 4,559 since Dec 2013
Thanks: 3,883 given, 9,176 received

Never seen that status page before. Thanks for link.

Not sure if this is related to the outage (don't think it is) but I am in the frustrating situation that my fills do not add up to what TT says my position is. I think this is because the fills only reflect transactions >5pm Monday while the position reflects everything >5pm Sunday. The old Holiday bug! You'd think after 4 years or whatever it is now, they could handle holidays correctly now. I mean this does happen 9 times per year. And if your thinking this should be easy to reconcile, my fills window has 309 fills in it already!

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  #37 (permalink)
 tr8er 
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SMCJB View Post
Never seen that status page before. Thanks for link.

Not sure if this is related to the outage (don't think it is) but I am in the frustrating situation that my fills do not add up to what TT says my position is. I think this is because the fills only reflect transactions >5pm Monday while the position reflects everything >5pm Sunday. The old Holiday bug! You'd think after 4 years or whatever it is now, they could handle holidays correctly now. I mean this does happen 9 times per year. And if your thinking this should be easy to reconcile, my fills window has 309 fills in it already!

This isn't a TT issue, this is called CME-protocol, so yesterday + today count as 1 tradingday (with no settlement between)

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  #38 (permalink)
 SMCJB 
Legendary Market Wizard
Houston, TX
 
Experience: Advanced
Platform: Trading Technologies
Broker: Primary Advantage Futures. Also ED&F and Tradestation
Trading: Primarily Energy but also a little GE, SI, Bitcoin & Ether
 
Posts: 4,559 since Dec 2013
Thanks: 3,883 given, 9,176 received

I do know that. My point is when I pull up a fills window it should show all the fills for todays trade date, which is all fills since 5pm Sunday. It doesn't. Hence my fills don't match my position. Position is correct. Fills record is missing fills.

If your a TT user... here's another Holiday bug for you. If you look at a chart you will see that there is a daily bar for both yesterday (Monday) and for today (Tuesday). Analytics block in ADL also sees both of these. This is wrong - its one session and should be one bar. Tonight at downtime, that Monday bar will magically disappear from both the charts and the ADL Analytics block as it becomes consumed by the Tuesday bar! So for one day charts, indicators and ADL analytics block is wrong, but it corrects itself. Bug or Feature?

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  #39 (permalink)
 tr8er 
Market Wizard
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SMCJB View Post
I do know that. My point is when I pull up a fills window it should show all the fills for todays trade date, which is all fills since 5pm Sunday. It doesn't. Hence my fills don't match my position. Position is correct. Fills record is missing fills.

If your a TT user... here's another Holiday bug for you. If you look at a chart you will see that there is a daily bar for both yesterday (Monday) and for today (Tuesday). Analytics block in ADL also sees both of these. This is wrong - its one session and should be one bar. Tonight at downtime, that Monday bar will magically disappear from both the charts and the ADL Analytics block as it becomes consumed by the Tuesday bar! So for one day charts, indicators and ADL analytics block is wrong, but it corrects itself. Bug or Feature?

ah ok, so I missunderstood your statement, sorry. no I don't use TT, it's already a while ago that I've used it.

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  #40 (permalink)
 SMCJB 
Legendary Market Wizard
Houston, TX
 
Experience: Advanced
Platform: Trading Technologies
Broker: Primary Advantage Futures. Also ED&F and Tradestation
Trading: Primarily Energy but also a little GE, SI, Bitcoin & Ether
 
Posts: 4,559 since Dec 2013
Thanks: 3,883 given, 9,176 received


CME Order Routing issues AGAIN. 3rd time in 4 days!

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