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I have big problem with withdrawal in AMP, long story short if I won't get my money till this Friday, I will issue a claim to CTFC and SEC.
I submit two withdrawals, one gets released at 6.07.2020 second at 7.07.2020, both of them did not come to my bank account till today.
In meantime something happen and my money goes back to my AMP account but with lower amount ( some money disappear?) around 600eur less.
Bank account everything was exactly same like I deposit, numbers ok etc.
Of course I spend twice 30$ for withdrawal process.
My advice. If you want to focus ON TRADING, not on your broker process, do not choose AMP
I can proof everything by screenshots if someone is interested.
I don't remember where I read this number (it was an article somewhere in the cyber space) but if you think AMP is full of retail traders and average retail trader account size is for example 5k then their 66M segregated assets gives you something about that level. Several thousand accounts in anyway.
No it's EUR, so they are sending from London bank to my bank. In Europe SEPA payments takes maximum 24h, so even if we take 48h it's already to late.
Biggest problem is where disappear my 600EUR and let's wait how they will treat it. Because I already paid for withdrawal, if they will charge me one more time, then they will see real claim
and one more problem all traders knows if you have even small thing disturbing in your head like this, you can loose a lot of money trading without clear minds.
So I'm struggling with them from Tuesday.
So you should receive the funds today and tomorrow if you're located in US.
If there is an error I am sure they will compensate it for you.
When the issue is resolved please come back and tell us what it was all about.
I have been many times in the situation where I have found some error in their statements and transfers but every time the error has been me. I have understood things wrong or done something wrong so...
I wont get it because payment goes back to my AMP account and I get email that I deposit some money which of course didn't happen So in best case I will wait for my money more than a week. Im located in Europe.
In last month I had one problem with statement and now this story with withdrawal in short history with AMP. This thing never happen in IB, where I trade looooonger, never... other story.
Really, only thing good in AMP is margin level, but for me I don't need it, I only choose them because of "free" Trading Technologies routing of orders.
Customer support is below zero, they are sending me still only a hyperlink to go somewhere and sometimes I cannot even describe my case, because customer representative will disconnect faster, before I will describe in details my case.
I will choose them only if I will have 1k USD to trade to use their margins, nothing else. I cannot imagine how stress I will be if amount was bigger, but it won't be, after this I won't put there even a single dollar.
@kremat0r I am happy to report that AMP was able to process your payment manually and you should receive your funds.
AMP processed your account the same day you requested the withdrawal, however, bank to bank communication error resulted in the initial error.
AMP was also kind in not charging you the wire fee again despite the fact that they made no error.
We process daily withdrawals with AMP, and all occur the same day. Optimus responded to your email the same day you wrote to us, and AMP was able to engage and help.
I wish you all the best in your trading career.
Thank you,
Matt Z
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
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and let's wait how they will treat it. Because I already paid for withdrawal, if they will charge me one more time, then they will see real claim 
