This is solely based on my experience.
One word. They suck.
First they overcharged commission than what they agreed and it took more than 2 weeks to refund that $2.
It took too many phone calls and emails to get my $2 back.
Talking about phone calls. They proudly announced that they have dedicated trading desk line. Half the time I called the line
it just doesn't connect. I can't know if it's the problem with phone line itself or understaff problem.
Talking about understaff,,,I read here on futures.io (formerly
BMT) that Dan, owner of AMP, talked down on Optimus of small staff. I don't know how he trains his staffs but it was never pleasant to talk to any of them. I don't know if they realize that they work in financial SERVICE industry. The way I see it those 3 or 4 employees at Optimus do way better job than how many they have at AMP.
Now this really pisses me off.
They started charging extra fee for
CQG recently.
The
contract I signed when I opened the account might give them the right to charge any extra they want without my consent but I think it's a common courtesy to at least notify customers.
So for me AMP's is -5 on 1 to 10
scale.
PS: Mike, if this posting is out of line of your forum policy you can delete, lock, or what ever you have to do to maintain your forum.
