My short experience as a futures trader so far.

I tried 4 brokers/3FCMs so far since I restarted trading futures after 15 years absence.

1. Tradestation: I chose it because it was the platform I used 15 years ago. I did a little research afterwards and found more reliable, easier to use platforms with more choices so I moved on.

2. Optimus/Vision: I was with them for about 5 months. During that time I didn't have one instance where I got disconnected during trading hours. My account dwindled to 60% threshold where I wanted to stop trading,,,and wanted to fresh start so I moved to AMP.

3. AMP: I only chose AMP because of their datafeed which is CQG and market breadth index. Commission rate was ok because I was paying almost the same to Optimus. I had the account for 2 weeks because of the reasons I posted earlier.

4. Global: They clear through AMP so I moved with them. Their commission rate was same till AMP began charging $0.20 CQG fee and guys and gals work their are very customer service oriented and their office was kind of local to me. I wanted to stay with these guys but I had more than 4 times where I got disconnected during trading since mid Feb. Global has 2 or 3 other FCMs but AMP(FCM) is only one that I can use Ninjatrader which I invested too much into already.

5. So,,,,,,I'm back to Optimus now.

why u back to Optimus ? Any advantage among other brokers ?

About AMP Futures communication channels:

Leaving apart a phone call, I used to be able to chat or contact brokers in quick manner; it's too inefficient to use emails.
Sometimes they are not replied, other times the replies are 'standard'.

Do they offer any Skype, MSN, Chat address....?

I've been with AMP for a little while and don't find them to be any better or worse than any other brokers I've been with in the past. The customer service could definitely improve but overall they handle my questions and concerns on the few occasions I've had to call or e-mail. Transferring funds to and from my accounts is usually completed with 24 hours by wire.

Commissions and order fills are good. CQG & NT work flawlessly together.

my 2c

I have been a customer at AMP for almost 2 years now. I did get the matched commissions quote so thats a good thing. Their service blows the big one. Ok so in their client portal if you want the low intraday margins, you have to set your chart provider and subscription. however THEY PURCHASE IT FOR YOU. No its not telling them what you want, its buying it. Took me 2 weeks to get that refund for multicharts lifetime license, which I already have. Ok, now the low intraday margin also increased my commissions by 300%, yes you heard me, i was paying near 9$ a round turn on M6E. No refund there. Now I am getting CQG data outages on sundays, even when I leave my computer on to catch all the real time data. If i reload a chart, it all disappears. So I am having some major issues.