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Anybody having problems w/ AMP/CQG loss off connection


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Anybody having problems w/ AMP/CQG loss off connection

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  #101 (permalink)
carlp
Jackson, Mississippi
 
 
Posts: 7 since May 2011
Thanks: 4 given, 2 received


andrewtrader View Post
hmm, I would install some software to check connectivity around the clock from your location. Start with your ISP gateway, then all somewhere in the middle of traceroute and finally server IP...

Any software recommendations?

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  #102 (permalink)
 Rayzor 
Coloado
 
Experience: Beginner
Platform: Ninja Trader
Broker: AMP, OEC, CQG
Trading: NQ
 
Posts: 129 since Sep 2010

Live all day here w/ sim and live and NO issues here.

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  #103 (permalink)
 Moore1937 
Tampa, Florida, USA
 
Experience: Advanced
Platform: NinjaTrader, Thinkorswim
Trading: fututes
 
Posts: 11 since Jun 2011
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Rayzor View Post
Hello all,

I have been having problems with my AMP/CQG connection since Sunday, it seems to disconnect and reconnect every 20 or 30 minutes. It will not stay disconnected long, maybe 2 seconds, but none the less, it is dropping my connection. Any input would be greatly appreciated.

Thanks,

Ray

I use to have the same problem - downloaded the latest version of ninjatrader and switched to verizon from brighthouse and hardwired my computers for more reliability - so far no more disconnects - I am holding my breath HA!

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  #104 (permalink)
 andrewtrader 
Lithuania
 
Experience: Intermediate
Platform: MBT DesktopPro, Multicharts,NinjaTrader
Broker: MBT,CQG/AMP
Trading: Forex
 
Posts: 57 since May 2011
Thanks: 43 given, 31 received


carlp View Post
Any software recommendations?

unfortunately no, maybe google search would reveal some software packages for this. However you can run 3 windows of Start->Run-> cmd with ping -t <IP=see below> in the background and see what they show during NT7 disconnect. As I told earlier, first run tracert 64.208.51.245 to see your path to NT/CQG servers.

Nearest IP to check on first cmd window: just first or second IP OUTSIDE of your home router's external IP (usually appears in 3rd row of tracert if you are behind natted router/firewall, or on 2nd of tracert row if your PC has public IP). That is nearest gateway of your ISP provider on their side. Loss of ping to this one indicates your connection problem between you and ISP.
Middle traceroute IP to check: 64.125.30.142. Loss of ping to this indicates that probably whole carrier netblock of *.above.net become unreachable, thus network where dataserver sits is unreachable. Cause - BGP routing problems, cables, etc.
Last CQG tick data server IP is (as far as I see on my machine, I am in Europe, this is where my NT4 connects): 64.208.51.245

Process described above is only ping response, reach ability check, but ping can't check service/application layer disruption problems on server. Also please be aware that techniques such as traffic shaping could potentially filter our ICMP echo request/reply packets that ping program generates what can give false failures, while TCP/IP still holds SYN/ACK states (btw. some stupid ISPs filter out ICMP completely for 'security' resons, so tracert/ping gives nothing=* * *) . But still process described above should be good to check against 95% percent of cases.

Hope this helps.
-Andrew.

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  #105 (permalink)
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
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I'm thinking about switching to CQG from Zen to get the M6E.

Have the connection problems been resolved with Amp / CQG / NT ?

I have updated to NT 7.0.1000.7 (Current).


tia


AJ
Nashville, Tennessee


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  #106 (permalink)
kk240
Europe,Nomad
 
 
Posts: 85 since Nov 2010
Thanks: 25 given, 30 received

I hope so,no problems during couple weeks.


tderrick View Post
I'm thinking about switching to CQG from Zen to get the M6E.

Have the connection problems been resolved with Amp / CQG / NT ?

I have updated to NT 7.0.1000.7 (Current).


tia


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  #107 (permalink)
kk240
Europe,Nomad
 
 
Posts: 85 since Nov 2010
Thanks: 25 given, 30 received

You should read Big Mikes 6E EURUSD spot thread.

I think micro futures for eurousd are crap. Just looked once, maybe I am wrong.
You should think trade spot, you can manage your risk much better than trading futures.


sorry not saw you allready trading spot.




tderrick View Post
I'm thinking about switching to CQG from Zen to get the M6E.

Have the connection problems been resolved with Amp / CQG / NT ?

I have updated to NT 7.0.1000.7 (Current).


tia


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  #108 (permalink)
 dakine 
Volcano, HI
 
Experience: None
Platform: Ninja
Broker: AMP/CQG
Trading: Futura2000
 
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Posts: 197 since Dec 2009
Thanks: 389 given, 162 received

Anyone having connection issues today? Mine has been spotty and I am currently unable to connect.

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  #109 (permalink)
 wavey 
Germany / Italy
 
Experience: Advanced
Platform: a few...
Trading: all that move nicely, extend your horizons
 
Posts: 68 since Nov 2009
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dakine View Post
Anyone having connection issues today? Mine has been spotty and I am currently unable to connect.

I see no issues here dakine - any errors you get when connecting?

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  #110 (permalink)
 dakine 
Volcano, HI
 
Experience: None
Platform: Ninja
Broker: AMP/CQG
Trading: Futura2000
 
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Posts: 197 since Dec 2009
Thanks: 389 given, 162 received

Looks like it may have been an id10t error. my cable wasnt securely plugged in and I was running off wireless. I'll report back if I have any problems.

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  #111 (permalink)
 dee50 
cordoba spain
 
Experience: Intermediate
Platform: ninjatrader
Trading: 6E
 
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Posts: 72 since Feb 2011
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carlp View Post
Any software recommendations?

Try Pingplotter from PingPlotter

The software traces the route from you to the end server and pings each hop on the way. I used it to confirm a bottleneck at a hop from madrid to fankfurt. The software is available on a 30 day free trial. You will be surprised just how many hops there are. From Spain to chicago involved 14 hops to through 3 different countries.

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