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Recent Rithmic/Zenfire Platform Outages


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Recent Rithmic/Zenfire Platform Outages

  #51 (permalink)
 steve2222 
Auckland, New Zealand
 
Experience: Beginner
Platform: Sierra Chart
Broker: AMP/CQG
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liquidcci View Post
No disconnect on rithmic on my server during that time. Just fyi when zenfire disconnects does not mean rithmic will as well. Many assume they are exactly the same but they are not. I rarely get a rithmic disconnect. When I had zenfire I had weekly disconnects.

Thanks @liquidcci.

Understand your comment. I couch my question across both data feed providers as I try to narrow down the cause of these intermittent 'few seconds only' disconnections. I do so as I am aware that ZF is really just a 'white lable' of Rithmic.

I know my internet connection did not go down.

I now know (from several of you who replied) that others do not seem to have had the issue at the same time.

I have been provided Rithmic IP addressess in relation to ZF from NT support folks, so now it is off to my ISP to see if they can test connection from their perspective to see if I can nail the cause.

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  #52 (permalink)
Slava23
Arkansas USA
 
Posts: 45 since Feb 2011
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Rithmic connection lost 13:30 EST Time , May 10

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  #53 (permalink)
 
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 liquidcci 
Austin, TX
 
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Slava23 View Post
Rithmic connection lost 13:30 EST Time , May 10

Must be your ISP. I use rithmic and have seen no connection problems today.

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  #54 (permalink)
 steve2222 
Auckland, New Zealand
 
Experience: Beginner
Platform: Sierra Chart
Broker: AMP/CQG
Trading: Whatever moves in my timezone
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Slava23 View Post
Rithmic connection lost 13:30 EST Time , May 10

@Slava23 Sorry for the delay to reply. I had no ZF disconnection at this time - or at any time on the 10th for that matter.

Thanks for posting your issue though.

It is useful for me to see that different users have disconnections at different times and across both ZF and Rithmic (at different times as well).

This is helping me to narrow down the likely causes.

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  #55 (permalink)
 
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 ThatManFromTexas 
Houston,Tx
 
Experience: Advanced
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I had 3 lost connections 05/10/2012 between 1:00 pm CST and 3:00 pm CST. Zenfire

I'm just a simple man trading a simple plan.

My daddy always said, "Every day above ground is a good day!"
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  #56 (permalink)
Slava23
Arkansas USA
 
Posts: 45 since Feb 2011
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Rithmic and IQfeed delay time, jobs report time today, June 1, 2012
IQFeed delay=0 , where Rithmic delay=44 seconds. It will be equal very soon, around 8.35, not late.

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  #57 (permalink)
 
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 Big Mike 
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Slava23 View Post

Rithmic and IQfeed delay time, jobs report time today, June 1, 2012
IQFeed delay=0 , where Rithmic delay=44 seconds. It equal very soon, around 8.35, not late.

Would you please expand more on your test methodology to reach this conclusion?

Also there is a long discussion on this here:


You are really posting in the wrong thread. This thread is for outages. The more appropriate thread for comparisons is the one I linked above. It has a lot of detailed information.

Mike

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  #58 (permalink)
Slava23
Arkansas USA
 
Posts: 45 since Feb 2011
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Big Mike View Post
Would you please expand more on your test methodology to reach this conclusion?
Mike

Multiple software instance connected to different data feeds. Left numbers is time lag between CPU clock and data feed. Right number is last tick time itself. Rubber scale, same as Interactivebrokers ten years ago.
Link to long discussion-access restricted.
It is not comparison! Time delay is dangerous outage on the fast market. 44 seconds is enough time for lost a lot.
Chain of events: time delay data-wrong/shifted price data-wrong/late decision-real lost

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Last Updated on June 1, 2012


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