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Interactive Brokers - More Problems


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Interactive Brokers - More Problems

  #11 (permalink)
 
sam1197's Avatar
 sam1197 
Canada
 
Experience: Intermediate
Platform: NT, IB
Broker: IB
Trading: Currency Futures
Posts: 55 since Feb 2011
Thanks Given: 13
Thanks Received: 12


liquidcci View Post
I have heard very few good things about IB and I have been on the trading scene for sometime. In fact I have heard many horror stories when dealing with them on some type of account mistake. Depending what you trade there are multiple combinations that you would be much better off using from a tools and customer service perspective.

If you are into options thinkorswim is excellent. I know they are now owned by Ameritrade but it seems to run separate from Ameritrade. Fantastic option tools and I have never had a problem with them taking care of any issue in the last 5 years. Not sure if still can but at one time you could call in and negotiate for a better commission. If you are doing futures I would suggest Ninja with a rithmic feed.

I think IB tries to be an all in one and it is one of the reasons they stink at all. Maybe don't look at an all in one but try and get top in each type of trading you do.

Thanks. TOS was recommended to me. However, after being acquired by Ameritrade, I contacted them and they will not negotiate their high options commissions. Other futures.io (formerly BMT) member warned me about the limited selection of futures you can trade options on. In addition, he warned about high spread on futures options.

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  #12 (permalink)
 
sam1197's Avatar
 sam1197 
Canada
 
Experience: Intermediate
Platform: NT, IB
Broker: IB
Trading: Currency Futures
Posts: 55 since Feb 2011
Thanks Given: 13
Thanks Received: 12


monpere View Post
I guess it depends on how you are using NT7. I was ready to quit on NT6.5, then NT7 came along, and it was like night and day in terms of stability. I do some pretty crazy stuff with NT to enable my trading, and even with all my unorthodox, unsupported code, NT7 has been pretty rock solid for me. I don't think I could implement the things I need with too many other platforms. What is it that you find does not work with NT?

Thanks. I had issues with NT6.5 then NT7. I have lifetime license. charts that would freeze, dom freezing, issues with support.. I have read other members removing it from their PC and giving up.

I wish it works for me since I have been learning the platform for the last year and tried to automate some strategies but it was not reliable and support did not give a decent answer. I am using TOS for charting but it is delayed 20 mins!!

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  #13 (permalink)
MXTrader
Toronto, Canada
 
Posts: 19 since Sep 2011
Thanks Given: 3
Thanks Received: 5


IB execution is slow and disconnects a lot.

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  #14 (permalink)
 
Tiberius's Avatar
 Tiberius 
Coos County New Hampshire
 
Experience: Intermediate
Platform: NinjaTrader
Broker: IB
Trading: ES
Posts: 1,552 since Feb 2010
Thanks Given: 2,984
Thanks Received: 3,406


MXTrader View Post
IB execution is slow and disconnects a lot.

I am not having any problems.......................

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  #15 (permalink)
 terratec 
Zurich Switzerland
 
Experience: Intermediate
Platform: NinjaTrader
Broker: IB
Trading: ES, 6E, CL
Posts: 403 since Sep 2009
Thanks Given: 64
Thanks Received: 515


MXTrader View Post
IB execution is slow and disconnects a lot.

Slow? Don't know, my eyes are not so fast...
Disconnects once or twice a month for a few seconds.
I have my >20 trades a day (for some years now) and never had big problems.

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  #16 (permalink)
 
Maisie's Avatar
 Maisie 
san francisco
 
Experience: Beginner
Platform: Interactive Brokers
Trading: stocks & options
Posts: 146 since Dec 2011
Thanks Given: 99
Thanks Received: 85

If you are a masochist, open an account with IB and use their TWS software. If you enjoy blank charts, error messages, 5 minute candles which go on for 20 minutes, crossed bid and asks...If you like "tech support" which has not one helpful suggestion and only denies the problem, IB is for you! My conclusion is, IB has plenty of traders with big bux who can patch together their own platform or hire someone to write the code for them, and just ignores the other traders. Sayonara, IB! I just closed my account. I do not trade a wide variety of instruments - just penny stocks and regular calls/puts on large cap stocks. I can get my pennystock shorts at Sure Trader now. The IB nightmare is over - well I haven't gotten my check yet so not over quite yet. Waiting for the fat lady to sing.

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  #17 (permalink)
 jodistrict 
san diego
 
Experience: Intermediate
Platform: FXCM MarketScope, NT, Interactive brokers, AMP
Broker: FXCM, Interactive Brokers
Trading: FOREX, IWM, SPY, XLE, NQ
Posts: 228 since Apr 2010
Thanks Given: 72
Thanks Received: 145

I have been trading stocks on IB for about a month and a half and haven't had any problems so far. I use an old version of TWS because this is the only version that will work with Ninja Trader. I get my charts using a free demo account on Ninja Trader and get my data from IB. I make the actual trades using Book Trader. Book Trader isn't as nice as the NT Dom, but I have found it to be adequate and no problem in making trades. I am currently trading 100 shares which is 2 dollar round trip. When I increase my size to 200 shares, my commission costs instantly cut in half to 2 dollar round trip for 200 shares. The cheap commissions allow me to get plenty of practice as a beginner and still make a profit.

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  #18 (permalink)
 
heywally's Avatar
 heywally 
Pismo Beach CA
 
Experience: Intermediate
Platform: TOS, IB, Fidelity for 'swing' trades
Trading: ES, NQ, IBB, IWM, NG
Posts: 159 since Apr 2010
Thanks Given: 80
Thanks Received: 90


jodistrict View Post
I have been trading stocks on IB for about a month and a half and haven't had any problems so far. I use an old version of TWS because this is the only version that will work with Ninja Trader. I get my charts using a free demo account on Ninja Trader and get my data from IB. I make the actual trades using Book Trader. Book Trader isn't as nice as the NT Dom, but I have found it to be adequate and no problem in making trades. I am currently trading 100 shares which is 2 dollar round trip. When I increase my size to 200 shares, my commission costs instantly cut in half to 2 dollar round trip for 200 shares. The cheap commissions allow me to get plenty of practice as a beginner and still make a profit.

The reason to use IB is low commissions, up-time on their systems, very quick and reliable executions, and number of products offered with minimal to no exchange data fees. The low commissions are very nice if you are using the active trader-dreaded tactic of 'scaling in to weakness' as in, for example, buying a stock index ETF gradually, in very small quantities, to build a medium-term position that you will later sell into strength. Or, it is nice to pay $1 commission for 200 shares of AAPL. And if you aren't scalping, TWS works fine. In fact, slick trading interfaces to IB, like Buttontrader, which is a fantastic piece of software, can contribute to overtrading in my experience.

Obviously, use charting other than IB's because it sucks. I use NT for shorter term stuff (and for trading with IB) and TC2000 for longer.

I've been using them for about 10 years and haven't had any problems with the interface for years and back then, it turned out the issues were attributable to my desktop setup being underpowered for what TWS was (probably far from optimally coded.)

In general, with trading, I think there is too much emphasis placed on the platform and speed of that (assuming it is mostly always up and running) and far too little on stock selection and entries/exits/money management.

I think IB is a great way to go for someone just starting out, doing basic trading stuff.

"The Future Ain't what it used to be"
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  #19 (permalink)
 SARdynamite 
Belgium
 
Experience: Advanced
Platform: SaxoTrader
Broker: SaxoBank
Trading: ESTX
Posts: 289 since Dec 2009
Thanks Given: 243
Thanks Received: 110

Just a warning using IB linked to NinjaTrader. We are at least 2 people who got executions miles away from the spread numerous times. Please note this comment is only valid for FX.
After filing a dispute and before we stop with them, IB indeed refunded us but it does not give much confidence in that broker/platform setup.

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  #20 (permalink)
 
sam1197's Avatar
 sam1197 
Canada
 
Experience: Intermediate
Platform: NT, IB
Broker: IB
Trading: Currency Futures
Posts: 55 since Feb 2011
Thanks Given: 13
Thanks Received: 12


Yesterday Apple was trading before the open at 423.5, just when the market about to close IB stop sending quotes just for apple. I was watching T&S on TOS. I saw the price go down to 422 then a block of 191,000 shares trading at 420.xx!! during this time, I can not buy apple on IB, no quotes...

When I saw the block, I realized the game and as the market opens, apple shoots up to 425, 426, 427... that is when IB sends quotes again.

Make your own conclusions.

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