Make certain you are connected only to Zen Fire. If you still get no backfill, check your Log tab in Control Center to make sure the Zen Fire historical servers (NinjaTrader) aren't down.
If you still get no backfill, it is likely because NinjaTrader is not recording data for this instrument. You'll need to submit a ticket to them and request they add the instrument to the historical database, but it will only start recording from the day they agree to do so.
Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.
Need help? 1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first. 2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses. 3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make. 4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance. 5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers. 6) Help using the forum? Watch this video to learn general tips on using the site.
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