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Optimus Futures trading broker review


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Optimus Futures trading broker review

  #281 (permalink)
 sharmas 
Auckland
 
Experience: Advanced
Platform: Ninja Trader
Broker: Zen-Fire
Trading: CL and ES
Posts: 778 since Apr 2010
Thanks Given: 3,822
Thanks Received: 750

I want to say a huge thank you to Matt and his team, for being always there for us in this trying times. Your company has shown what a great organisation and great leadership is about.

I sent a PM to Matt and got a response within 5 mins and he explained everything to me and guided me through to make an informed decision.

And from reading the threads i don't know how you do it and amazingly you always ensure that your customers and members of futures.io (formerly BMT) get the best support with your products and services so I thank you so much about it.

I hope that you will continue to serve your customers with great appreciation and enthusiasm.

Great customer care are hard to find and your company has risen above expectation and delivered excellently.

Do get some sleep as seems like you have been working around the clock.

Thank you very much.

Sharmas

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  #282 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
Trading: NQ, YM and ES
Posts: 1,588 since Sep 2010
Thanks Given: 4,260
Thanks Received: 2,532

Here is another nod to a brother.

@mattz seems to have a pretty cool shop. They also seem to be tech hounds,
like most of us. They actually appear to enjoy digging into the software they support.

I have been sniffing around and came across this . NinjaTrader - YouTube

I'm happy with my current broker, but it's cool knowing you have a soft place to fall if the unthinkable happens.



AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #283 (permalink)
shanemcdonald28
new york
 
Posts: 355 since Mar 2012
Thanks Given: 665
Thanks Received: 582


I recieved help from Matt at Optimus a couple of times and I am not even a customer there !
Being a customer at Vision already, he was not interested in me moving my account to optimus, nor would he. He assisted me with no outside motive to move there.

I was impressed.

I have an account at Vision and AMP.

I have noticed many times that they are very professional and dedicated at Optimus.

Shane

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  #284 (permalink)
 lancelottrader 
west palm beach florida usa
Market Wizard
 
Experience: Advanced
Platform: ninja trader
Broker: Optimus Futures/ Rithmic
Trading: NQ
Posts: 1,112 since Oct 2011
Thanks Given: 1,113
Thanks Received: 5,386


tderrick View Post
Here is another nod to a brother.

@mattz seems to have a pretty cool shop. They also seem to be tech hounds,
like most of us. They actually appear to enjoy digging into the software they support.

I have been sniffing around and came across this . NinjaTrader - YouTube

I'm happy with my current broker, but it's cool knowing you have a soft place to fall if the unthinkable happens.


I remember a while back I had a technical issue that I couldn't figure out, and Matt and one of his associates conference called me. The problem turned out to be on my end with my modem and router..but they spent a large amount of time making sure I was up and running. They really went above and beyond what any broker I have used in the past would do.
Also, as I have stated on this thread before, the executions and fills I get have been excellent at all times.

Failure is not an option
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  #285 (permalink)
 
mattz's Avatar
 mattz   is a Vendor
 
Posts: 2,493 since Sep 2010
Thanks Given: 2,440
Thanks Received: 3,789

There is NOTHING more rewarding for me and my staff than seeing this. Thank you all for your kind words and positive feedback. I would much rather earn your goodwill by dedicating my time and resources to helping you over paying for glossy ads . I will make a statement on this thread at the end of the month addressing things that are important for traders. Again, I appreciate EVERY SINGLE one of you and I hope to maintain such good rapport for the years to come.

Matt

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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  #286 (permalink)
 JustinIsHere 
Montreal, Canada
 
Experience: Beginner
Platform: NinjaTrader, Multicharts
Trading: ES
Frequency: Never
Duration: Never
Posts: 113 since Dec 2011
Thanks Given: 57
Thanks Received: 127

Just ended a conversation over the phone. Matt called me and introduced me to Optimus.

It's nice to hear from the president of the trading firm you're doing business with and I really appreciate that he spent the time and shared with me some tidbits he thought would be valuable. He also let me know that if I needed anything new or different in terms of service (platform or datafeed), that he'd be able to give me a hand or refer me to one of his staff.

I'm in the province of Quebec, Canada and they do open accounts for residents.

From what I've noticed so far is that the customer care team may be small, but it's also the same people, which means employee turnover is low, so that's a good thing in a company.

Good work Matt and may the coming year bring you much satisfaction and excitement.

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  #287 (permalink)
 
Daytrader999's Avatar
 Daytrader999 
Ilsede, Germany
Site Moderator
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: Rithmic / CQG / Ninja Trader Brokerage
Trading: NQ
Posts: 1,525 since Sep 2011
Thanks Given: 2,067
Thanks Received: 2,316


JustinIsHere View Post
From what I've noticed so far is that the customer care team may be small, but it's also the same people, which means employee turnover is low, so that's a good thing in a company.

I completely subscribe to that, Jessica is great and she's doing a fantastic job.

IMHO, her 'back office' work should be appreciated here as well.

"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." - Jim Rohn
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  #288 (permalink)
 JS12 
NY
 
Experience: Intermediate
Platform: Ninja
Trading: ES, 6E
Posts: 63 since Dec 2010
Thanks Given: 39
Thanks Received: 38

Just made the switch from Mirus to Optimus. No regrets at all.

Matt is very attentive, and answers all questions in a timely and professional manner.

I am happy with the decision I have made. I highly recommend Optimus for someone looking for an alternative.

Thanks Matt.

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  #289 (permalink)
 
TheWizard's Avatar
 TheWizard 
Houston, TX
Market Wizard
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Optimus Futures, AMP, CQG
Trading: 6E
Posts: 1,731 since Jun 2009
Thanks Given: 517
Thanks Received: 4,224

There seem to be 2 Optimus threads (Optimus Futures ... and... Optimus Futures and Vision Financial), so I wanted to make sure to post to both.

I sent Matt a PM and he called me within 5 minutes and went over commission rates, application process, etc.

Completed the online application at 4:30 pm CST. So far, so good!

It will be nice to trade again, after having not been able to do so for about 3 weeks, now.

After all, it's what you learn AFTER you know it all, that counts!
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  #290 (permalink)
 
Dervakon's Avatar
 Dervakon 
Montreal, Quebec Canada
 
Experience: Beginner
Platform: NinjaTrader
Broker: AMP / CQG
Trading: CL
Posts: 148 since Feb 2013
Thanks Given: 409
Thanks Received: 406


I will repeat what I said on the other thread...

So far I'm with Optimus since 3 years and I don't have problem with them, Matt give me a good service at the beginning and never get problem since.

Rithmic is solid and I didn't have any problem with.

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Last Updated on February 22, 2022


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