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Optimus Futures trading broker review


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Optimus Futures trading broker review

  #331 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
Trading: NQ, YM and ES
Posts: 1,588 since Sep 2010
Thanks Given: 4,260
Thanks Received: 2,532


mattz View Post
We are now exploring a functionality that will allow us to also log to the customer's computer to help him/her technically directly via this chat.
Matt


Dude, you guys are on the bleeding edge !! .. so cool


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #332 (permalink)
 
liquidcci's Avatar
 liquidcci 
Austin, TX
 
Experience: Master
Platform: ninjatrader, r-trader
Trading: NQ, CL
Posts: 866 since Jun 2011
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Hats off to Matt at Optimus. He recently bent over backwards to help with some issues that were happening with my system. These issues had nothing to do with Optimus but Matt helped me get them resolved. Most brokers would not do what he did for me.

I also recently tried Continuum for server side OCO but had a lot of problems with so went back to Rithmic. There was some stuff I needed to get done with Rithmic directly. Matt has great relationship with those guys and was able to get done what I needed very quickly. He bent over backwards to get me taken care of and I highly appreciate his hands on approach to customer needs.

Anyone looking for a Rithmic broker I can't recommend the team at Optimus highly enough.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
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  #333 (permalink)
 
gigibastar's Avatar
 gigibastar 
Tampere/Finland
 
Experience: Advanced
Platform: NinjaTrader
Trading: ES, Currency Futures, Forex, oil, gold
Posts: 60 since Jan 2013
Thanks Given: 20
Thanks Received: 66


I lost some time trying to find your commissions and fees on your web site.
I started a chat conversation but the person left in the middle of conversation.
Nothing.Top secret.

I don't like this business approach.

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  #334 (permalink)
 
mattz's Avatar
 mattz   is a Vendor
 
Posts: 2,493 since Sep 2010
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gigibastar View Post
I lost some time trying to find your commissions and fees on your web site.
I started a chat conversation but the person left in the middle of conversation.
Nothing.Top secret.

I don't like this business approach.

I have read the transcript of the conversation.
You were provided with an email prior to leaving the conversation asking you to drop an email so we can give you all the details necessary. We apologize for the inconvenience but we needed to restart our servers during the chat.
Matt

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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  #335 (permalink)
 
mattz's Avatar
 mattz   is a Vendor
 
Posts: 2,493 since Sep 2010
Thanks Given: 2,440
Thanks Received: 3,789

Just a small update for the community: we have finally were able to launch a Rithmic
based solution for Mobile Trading for Android and Apple.
This could serve as a standalone trading platform or in conjunction with any platform that is
Rithmic driven. For example, you could trade on NinjaTrader but close your position on the mobile app as we can tie it up to one account.
Also, we would create instructional videos to assist the users with the different features. We should have more news next week about this.

Matt

THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING. FUTURES CONTRACTS HOLD A HIGH DEGREE OF LEVERAGE THEREFORE YOU SHOULD CONSIDER CAREFULLY WHETHER SUCH TRADING IS APPROPRIATE FOR YOU.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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  #336 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
Trading: NQ, YM and ES
Posts: 1,588 since Sep 2010
Thanks Given: 4,260
Thanks Received: 2,532

As usual, the boys at Optimus are staying on the cutting edge. This time they bring in one of my
favorite tools - the 9G DOM...

These cats continue to impress with the way they keep their corporate ear to the street.

Futures Trading Software for Active Day Traders


AJ
Nashville, Tennessee


"Life On The Edge of SR"
Follow me on Twitter Visit my NexusFi Trade Journal Reply With Quote
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  #337 (permalink)
 ahhyaya 
Laguna Beach, California
 
Experience: Beginner
Platform: NT
Trading: ES, CL
Posts: 2 since Jun 2009
Thanks Given: 169
Thanks Received: 1

I was in a Crude Oil trade at 6AM California time, when I received a phone call from Matt to warn me that I was trading contract in a Delivery month. My first reaction was “NO way I am doing that!” You see, I’ve been doing this for quite some time. But one glance at my position, I was so grateful that Matt called.

Thank you for paying attention to details for your customers. I am so glad I have you on my side.

Ann

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  #338 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
Trading: NQ, YM and ES
Posts: 1,588 since Sep 2010
Thanks Given: 4,260
Thanks Received: 2,532


ahhyaya View Post
I was in a Crude Oil trade at 6AM California time, when I received a phone call from Matt to warn me that I was trading contract in a Delivery month. My first reaction was “NO way I am doing that!” You see, I’ve been doing this for quite some time. But one glance at my position, I was so grateful that Matt called.

Thank you for paying attention to details for your customers. I am so glad I have you on my side.

Ann


Now that's impressive ...


AJ
Nashville, Tennessee


"Life On The Edge of SR"
Follow me on Twitter Visit my NexusFi Trade Journal Reply With Quote
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  #339 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,399 since Jun 2009
Thanks Given: 33,173
Thanks Received: 101,539

A webinar today with @mattz:



Webinar is live, starts in 5 minutes, join if you have any questions for Matt. This webinar is aimed at New Accounts/Overview of Services.

Mike

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  #340 (permalink)
 CapeDR 
Hamburg Germany
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Optimus/Rithmic
Trading: 6 iron
Posts: 10 since Sep 2012
Thanks Given: 37
Thanks Received: 23



mattz View Post
As the guy who build this great forum, I appreciate your kind words.

I'm with Optimus Futures since Jan this year and so far everthing is running smoothly.

However today I had some connectivity issues and I got a bit stessed out. So I wrote an email on my backup PC
(WIN XP) to Matt and asked for help.
It did not take longer then 2 minutes and he replied on my mail. We then got connected on skype and he immediately fixed my problem (closing a pending trade).

To be honest its not what I expected. I mean a response in 2 minutes...

This is 10 ten out of ten for customer service.

Thx Matt

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