IMO- MB Trading not for beginner demo down all the time bc they want you to trade live, horrible fills, was constantly losing connection, not good!!! being live....they said issue was on my end, called dealt with level 5 Cisco techs that pointed finger to MB(I had 200hrs dealing with who's fault my connection issue was on)...In the end switched brokers havent changed 1 thing or had 1 connection problem since-I can go on, used these guys for 1.5 years. WILL NEVER GO BACK
Tradestation-they were doing a platform revamp, was on the phone with them for over 1 hr hold each call trying to get platform up, ended this relationship after 3 weeks had money switched
Optimus-Excellent customer support, they always follow through and supply you with what you ask for,Rithmic says it all! Matt assisted me in my setup because I was new to Ninja and he guided me through it all. Friendly service and Competitive rates. What more could one need. I'm Happy
The following 2 users say Thank You to Rad4633 for this post:
I just want to tell you about my own appreciation for the customer service level at Optimus Trading Group. @mattzspent time initially in getting to know me and understanding my requirements and has given great guidance both in getting started on the platform as well as quick resolutions to later support issues. I am really pleased with them.
hi matt, we chatted earlier this week in the amp thread. i am an amp customer using cqg, which i am happy with but i am thinking of setting up a back up. i am trying to fiqure out what is the difference between rithmic and zenfire. as far as i understood both are rithmic, right? so if both are rithmic is rithmic more pure? please explain.
Rafiq, From my understanding Zen is based on the Rithmic technology, but in all fairness I don't know what you mean by "pure". Out of honesty and respect I hear that Zen is a good feed.
All I can say is that I am happy (thrilled!) with Rithmic as a broker because of it's stability, latency, unfiltered data and the fact that the main idea of Rithmic is to provide the same execution (same server) whether you are a retail customer or an prop shop. As a broker I want to make sure that the platforms and data are stable...in fact that is top priority and the Rithmic guys have always shown the same interest.
In the end, you can always compare and see what is right for you. The support, and the rapport you build with people who are with should also be a factor apart from technology. Optimus has customers on this thread and you can ask them directly how is Rithmic is delivering.
PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
The following user says Thank You to mattz for this post:
I am using rithmic through optimus and find it excellent. I had zenfire but kept getting alot of disconnects. My understanding is while zenfire is using the rithmic feed it runs through zenfire's servers. I think that is what differentiates when you hear term "pure". At least in my understanding.
Personally I am much happier with rithmmic. I prefer to have as few pieces of hardware between me and the market as possible so "pure" works for me.
"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
The following user says Thank You to liquidcci for this post: