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I read this thread, but don't see much about the reliability of the velocity data feed. I use IB now, which everyone knows has a crappy data feed, but at the very least it's reliable. I have only lost the feed once during trading in 8 months, which was at the same time zenfire had their big problems, but IB only went out for about 2 seconds and came right back on. I have had about half a dozen processing errors though where my orders were not transacted correctly for various unknown reasons. So I opened a mirus/zen account about 6 weeks ago and was running the demo to verify the reliability of the connection. Conservatively, throughout the 6 weeks it's gone out at least 20 times during trading and numerous other times after hours. At this point I have no intention of trading live through mirus/zen and am now considering velocity.
How often does the connection go out due to "technical problems"?
When and how long do they shut down for scheduled maintenance?
Anyone ever had any problems with their orders not transacting correctly?
Does multicharts offer historical tick data to any degree to backfill missing data? Is it seamless or a PIA?
Thanks for any help.
Can you help answer these questions from other members on NexusFi?
The following applies to Ninja Trader 7 with a Trading Technologies (TT) data feed.
Currently I am testing, for near a month, a demo of NT7 with TT data feed via another broker (ATC brokers). It is the same setup as Velocity except that Velocity, I believe, has it own servers with TT. The setup runs from about 6:00 am til just about 6:00 pm.
1) Technical issues during the day: none that could be attributed to the data feed. I had a couple of NT 7 freezes but they were due to overloading charts with too many days of data and indicators and forcing changes before processing was completed. Besides NT 7 is still in beta.
2) Maintenance issues: I do not know but I have noticed that TT disconnects at around 5: 00 pm (plus minus 30 min) every day and reconnects several minutes later.
3) Orders issues: In the demo mode none but I do not use complex order setups and I trade through the charts.
The only issue I have with Velocity is that I have requested a NT demo about a week ago and I have not received a reply except for proforma emails.
TT has a pretty good reputation but regardless problems do and will occur. The question is how good is the telephone service when an emergency occurs and you need to get out of a live trade. Any comments on that matter?
Thanks everyone for the responses. It sounds reliable.
I try to leave my computer running to capture tick data from IB, but I run replays every night and with ninja and I have to disconnect to do that and/or I get cut off by IB and am not there to log back in. With multicharts can I stay connected and still run the replays? Also, if I import tick data into multicharts from zen can I run replays on that data, or is it a different data set? With ninja, I download replay data but I can't see it on the live charts, I guess it's a different data set? Thanks for any help.
I should clarify this a small bit. With MultiCharts, you can power any chart from any data source. You can have one chart of CL uses Zen Fire, another chart of CL using IQFeed, another chart of CL using TradingTechnologies, whatever you want. You can even build a chart from two datasources, one historical and one live.
So when you do a 'market replay' in MultiCharts, it is simply playing your charts forward bar by bar and whatever data source you have selected to power the chart, will in turn power the replay. That also means a replay could play back IQfeed, Zen Fire, and TT all simultaneously.
I'd also like to mention that with MultiCharts replay is just one click away. No disconnect, reconnect, reload, etc etc. One click, just pick the date/time from a calendar. Done. Back to live? No problem, done. One click.
Thank you BM for your off topic comment. I was not aware of MultiCharts multi-functionability. Combined with data from Tickdata my quest for for Market Replay of historical tick data have been fully met.
See this other thread for a comparison of all the top data feeds:"
The link you provide there is only for the "Elite Traders" and I am just starting out with your excellent site and am 2 days into a demo with Multicharts. I have IB and would like to get a good data source. Can you recommend where to look?
I also have a TradeStation, and ThinkorSwim account, and am considering going to Velocity trading.
Thanks again for the excellent site and information.
