Problems with CQG Continuum Login failed: accountIDs has no Ids

NexusFi · 2015-04-09T19:34:04-04:00

Hello Everybody Is there anybody using NinjaTrader NinjaTrader Brokerage ? I was in a LIVE trade today and logged of NinjaTrader platform, then put computer to sleep. I came back about 10 minutes later and when I tried to log into NinjaTrader Continuum it said Login failed: accountIDs has no Ids I logged in on another platform while downloading a new NinjaTrader and it still did the same thing which makes me think it is a "broker issue" and not a "platform issue" I had to …

Discussion in Brokers

Updated April 9, 2015

Problems with CQG Continuum Login failed: accountIDs has no Ids

April 9th, 2015, 07:34 PM

#11 (permalink)

spinnybobo

Crete, IL/USA

Elite Member

Experience: Intermediate

Platform: NinjaTrader, Mt4

Broker: Tradestation/Tradestation, NinjaTrader, FXCM and Tallinex

Trading: ES, CL, EUR/USD, TF

Posts: 173 since Aug 2009

Thanks Given: 105

Thanks Received: 61

NinjaTrader

Hi Spencer,

We are currently working with CQG on this issue. This impacts not only NinjaTrader Brokerage but any brokerage that offers Continuum and CQG.

FYI, if this is affecting so many clients because a server side problem took place, shouldn't NinjaTrader send an email to all of its clients telling them what happened and what they are going to do to fix the problem? This will install faith in its clients so people stay with Ninja and CQG and CQG Continuum. To be honest, today I was looking for other brokers as well as other platforms. Seems to me that some communication via email would be in order to re-install faith. I personally LOVE NinjaTrader and using their platform to trade from, develop, etc.. This why I care so much because NinjaTrader is my favorite trading platform and so far my experience with the Brokerage is great minus this one incident.