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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)
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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #351 (permalink)
Elite Member
Vienna, Austria
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: Futures
 
schranzi9's Avatar
 
Posts: 8 since Mar 2014
Thanks: 4 given, 12 received

Connection lost with ninjtrader brokerage Continuum

Yesterday Friday Ninja trader lost more than an hour the connection to ninjatrader continuum. I am lucky that all my profit was realized and all my orders are closed.

But for thinking into the future, the same thing can happen again, because CQG is not a stable data provider, so what can be the solution for your customers which have now ninja trader brokerage with you and CQC Continuum as data provider?

Ninjatrader use as clearing firm Dorman, so is there a free software tool to close open orders when it is not possible to connect with ninja trader?

Or offers CQG also a free software tool to close open orders? But for all this thinking it must be possible to connect in this second software with the same account connection?

What can be here the solution (please do not say Rhitmic)?

Regards Christian

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  #352 (permalink)
Elite Member
Austin, TX
 
Futures Experience: Master
Platform: ninjatrader, r-trader
Favorite Futures: CL, NG, TF, NQ, YM, GC, ES
 
liquidcci's Avatar
 
Posts: 862 since Jun 2011
Thanks: 609 given, 1,049 received


schranzi9 View Post
Yesterday Friday Ninja trader lost more than an hour the connection to ninjatrader continuum. I am lucky that all my profit was realized and all my orders are closed.

But for thinking into the future, the same thing can happen again, because CQG is not a stable data provider, so what can be the solution for your customers which have now ninja trader brokerage with you and CQC Continuum as data provider?

Ninjatrader use as clearing firm Dorman, so is there a free software tool to close open orders when it is not possible to connect with ninja trader?

Or offers CQG also a free software tool to close open orders? But for all this thinking it must be possible to connect in this second software with the same account connection?

What can be here the solution (please do not say Rhitmic)?

Regards Christian


I personally had many problems with CQG when I tried it a few months back. Disconnects were happening all the time. I had switched from rithmic because wanted to try the server side OCO. But ended up switching back to rithmic as it is rock solid from a connection standpoint during trading hours. I know you did not want to hear about rithmic but it should be considered as an option.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
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  #353 (permalink)
Elite Member
Vienna, Austria
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: Futures
 
schranzi9's Avatar
 
Posts: 8 since Mar 2014
Thanks: 4 given, 12 received

Teh answer from NinjaTrader


Hi, I had a hope that ninjatrader can answers right my questions, they do it but wit a bad result:

"There is no other application to allow close orders when you lost the connection with ninja trader and continuum connection. We always recommend that you call the trade desk to manage your positions".

WHAT A SHAME.

This means you MUST use Rhitmic as data feed to have a emergency option to close your open order with the Rithmic Trader tool. When you use CQG or Continuum it is your own problem that you can not close the open order when ninjatrader lost the server connection to CQG.

And that you can call the ninja trader trading desk will also not helpful when hundreds of traders do this at the same time like last Friday.

So using Rithmic can be the only solution for this ninjatrader connection problem? How long must be as trader a toy in the hand of the brokerage?

Regards Christian

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  #354 (permalink)
Elite Member
Germany
 
Futures Experience: Intermediate
Platform: Ninjatrader
Broker/Data: IB and zen-Fire
Favorite Futures: NQ
 
Posts: 92 since Apr 2010
Thanks: 8 given, 38 received

Rithmic Trader tool?


schranzi9 View Post
Hi, I had a hope that ninjatrader can answers right my questions, they do it but wit a bad result:

"There is no other application to allow close orders when you lost the connection with ninja trader and continuum connection. We always recommend that you call the trade desk to manage your positions".

WHAT A SHAME.

This means you MUST use Rhitmic as data feed to have a emergency option to close your open order with the Rithmic Trader tool. When you use CQG or Continuum it is your own problem that you can not close the open order when ninjatrader lost the server connection to CQG.

And that you can call the ninja trader trading desk will also not helpful when hundreds of traders do this at the same time like last Friday.

So using Rithmic can be the only solution for this ninjatrader connection problem? How long must be as trader a toy in the hand of the brokerage?

Regards Christian

Good morning,
sorry for you to read your statement.
I am using Rhitmic with Ninja and would like to know what "Rithmic Trader tool" do you talking about.
Can you tell me more ?

Thanks!
Fossil

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  #355 (permalink)
Elite Member
Vienna, Austria
 
Futures Experience: Advanced
Platform: NinjaTrader
Favorite Futures: Futures
 
schranzi9's Avatar
 
Posts: 8 since Mar 2014
Thanks: 4 given, 12 received

Rithmic Trader tool?

Sure, as I traded with Optimus Futures and Rhitmic data feed I use also the free Rithmic Trader software to handle critical situations like losing the connection with ninja trader.

You can download for free the rithmic trader here: https://rithmic.com/rtrader.msi

You must login into rihtmic trader with your same user and pw as you use in NT7, and you can see all your active trades and historical trades including the commission you had paid. And the great thing was, you can do it also parallel as your NT7 is connected.

So when you lost the data feed or the connection to ninja trader, what sometime happen, you can also handle all orders in rhitmic trader.

Regards Christian

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  #356 (permalink)
Elite Member
Germany
 
Futures Experience: Intermediate
Platform: Ninjatrader
Broker/Data: IB and zen-Fire
Favorite Futures: NQ
 
Posts: 92 since Apr 2010
Thanks: 8 given, 38 received

IŽll try it!


schranzi9 View Post
Sure, as I traded with Optimus Futures and Rhitmic data feed I use also the free Rithmic Trader software to handle critical situations like losing the connection with ninja trader.

You can download for free the rithmic trader here: https://rithmic.com/rtrader.msi

You must login into rihtmic trader with your same user and pw as you use in NT7, and you can see all your active trades and historical trades including the commission you had paid. And the great thing was, you can do it also parallel as your NT7 is connected.

So when you lost the data feed or the connection to ninja trader, what sometime happen, you can also handle all orders in rhitmic trader.

Regards Christian

Thank you !

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  #357 (permalink)
Trading for Profit
new york
 
Futures Experience: Intermediate
Platform: X Trader, Sierra Charts, Multicharts
Broker/Data: AMP/TT, Vision/Rithmic, AMP/CQG
Favorite Futures: CL, NG, gold
 
Posts: 355 since Mar 2012
Thanks: 665 given, 569 received

I do the same with rithmic.
I have Rtrader pro connected at same time and Multicharts connected on another computer in case the computer goes offline.

I keep Rtrader Pro on at all times. It has excellent spread capabilities and does not use hardly any resources. Pretty good for a free platform.

At AMP futures, I believe you can get second set of credentials for CQG to connect from second platform if needed. The second set costs around $10 I think. I am not sure if this can be done at other brokerages.

shane

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  #358 (permalink)
Elite Member
New York, New Jersey/USA
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: Futures
 
Seahn's Avatar
 
Posts: 154 since Jan 2013
Thanks: 60 given, 248 received


schranzi9 View Post
Hi, I had a hope that ninjatrader can answers right my questions, they do it but wit a bad result:

"There is no other application to allow close orders when you lost the connection with ninja trader and continuum connection. We always recommend that you call the trade desk to manage your positions".

WHAT A SHAME.

This means you MUST use Rhitmic as data feed to have a emergency option to close your open order with the Rithmic Trader tool. When you use CQG or Continuum it is your own problem that you can not close the open order when ninjatrader lost the server connection to CQG.

And that you can call the ninja trader trading desk will also not helpful when hundreds of traders do this at the same time like last Friday.

So using Rithmic can be the only solution for this ninjatrader connection problem? How long must be as trader a toy in the hand of the brokerage?

Regards Christian

It is really mandatory to have at least two independent trading brokers/technologies in case of an outage. What I do if I loose my connection with my main platform while I have active orders, is to immediately place hedging orders with my backup platform. Its faster than calling a trading desk. Still not foolproof such as if there is a system wide problem affecting all platforms but that is much less likely.

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  #359 (permalink)
Just a boy
Auckland, New Zealand
 
Futures Experience: Beginner
Platform: Sierra Chart
Broker/Data: AMP/CQG
Favorite Futures: Whatever moves in my timezone
 
Posts: 1,803 since Sep 2009
Thanks: 3,165 given, 1,362 received


shanemcdonald28 View Post
I keep Rtrader Pro on at all times. It has excellent spread capabilities and does not use hardly any resources. Pretty good for a free platform.

shane

@shanemcdonald28

Hi Shane,

Which broker has R-trader PRO for free?

I think I have seen R-trader for free, but can't recall seeing the pro version for free.

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  #360 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
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Posts: 1,907 since Sep 2010
Thanks: 1,813 given, 2,572 received



schranzi9 View Post
Sure, as I traded with Optimus Futures and Rhitmic data feed I use also the free Rithmic Trader software to handle critical situations like losing the connection with ninja trader.

......

You must login into rihtmic trader with your same user and pw as you use in NT7, and you can see all your active trades and historical trades including the commission you had paid. And the great thing was, you can do it also parallel as your NT7 is connected.

Regards Christian

I believe that the exchanges require now that companies to have a different log-in for every 3rd party screen you execute from. But, it could all could be tied up to the same account in case one software malfunctions.
Matt

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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