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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #241 (permalink)
JTurner77
Los Angeles, CA
 
Posts: 68 since Dec 2011
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NinjaTrader View Post
We value all of our clients and do not discriminate between them regardless of if they are a paying user, use our software for free or have a brokerage account with us. All users receive the same high level of service we have built a reputation for. Commissions aside, NinjaTrader Brokerage clients will have an advantage in that:
  • They will receive both platform and brokerage support from a single source
  • They will have access to features only made possible by owning the brokerage. I believe that as a platform provider, we need to provide our clients with a seamless trading experience between desktop and mobile. I also believe that moving desktop features to the server such as ATM strategies and simulation will be extremely well received by traders. I could not deliver on this vision as a standalone platform provider, it was technically and economically unfeasible. It can only be done by controlling both the brokerage and the technology which was one of many reasons for acquiring Mirus Futures. I discuss in much greater detail in my July 2nd webinar.

We have no plans on changing our pricing at this time. In our 10+ year history, we have always grandfathered in pricing and features for existing clients. We still have clients that pay us $20 per month...the price of NinjaTrader Version 1 in July of 2003! My references to price guarantees is simply to re-enforce a policy we have operated under since our inception.

I don't feel you should have any concerns.

I appreciate you taking the time to respond to my questions.

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  #242 (permalink)
 
NT Brokerage's Avatar
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dsherman View Post
I have a question that I have not found an answer for. If I had an active Mirus account as of January 2014 clearing through RJ'Obrien (not Dorman), do I need to submit a new application at Ninjatrader, or can the Mirus account be re-activated? If so, I assume I would have to contact Ninjatrader brokerage to obtain my Dorman account # (assuming it exists).

Most Mirus accounts held at RJOBrien were transferred to Dorman, which means you likely have an account already setup and would be available to use. However, it is best to email [email protected] so they can help identify if you need to submit a new application or not.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #243 (permalink)
 TraderLJW 
Salt Lake City Utah/United States
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Gold
Posts: 15 since Jun 2014
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NinjaTrader View Post
Very fair to ask. I answered this question in post #98.


@NinjaTrader Thank you for your reply. I had read that post, but I thought the parent company was a little far away from the day to day operations. So am I to conclude from that post, that the CEO of Mirus's parent company is the one responsible for the poor decisions of how to handle the mess? I would have thought that someone inside Mirus itself would have been responsible. Most companies I know try to hide things from the parent company until they are forced to reveal it. Not the way I like to do business, but that does seem to be the norm in today's world. Not looking for names, just wanted to know that the same poor decisions would not be made in the future. But your prior post did say that you are now responsible and you assured us it would not happen again. So I guess I am just being anal and looking to increase my comfort zone. Thanks for you time.

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  #244 (permalink)
 
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TraderLJW View Post
@NinjaTrader Thank you for your reply. I had read that post, but I thought the parent company was a little far away from the day to day operations. So am I to conclude from that post, that the CEO of Mirus's parent company is the one responsible for the poor decisions of how to handle the mess? I would have thought that someone inside Mirus itself would have been responsible. Most companies I know try to hide things from the parent company until they are forced to reveal it. Not the way I like to do business, but that does seem to be the norm in today's world. Not looking for names, just wanted to know that the same poor decisions would not be made in the future. But your prior post did say that you are now responsible and you assured us it would not happen again. So I guess I am just being anal and looking to increase my comfort zone. Thanks for you time.

Yes you are to conclude that. In any organizational structure, the buck stops somewhere and that "somewhere" is now me. I am here answering the hard questions and being held accountable in a public forum...You will find that I have always done this since day #1 of NinjaTrader. No hiding here.

Thanks for your question.

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  #245 (permalink)
 
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aligator View Post
@NinjaTrader,

Does that protection include all live license holders or is limited to NT brokerage customers and account holders?

@perryg asked of LifeTime license holders would be included. I responded that its a good idea that I would strongly consider.

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  #246 (permalink)
MoscowOnHudson
USA / Lithuania
 
Posts: 17 since Jan 2014
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It's a bit sad to see what the retail futures industry has come to... definitely smells like a monopoly in the making, but I am unconvinced that 'force' is the best route. I think it's much more organic if it's a matter of survival of the fittest -- that is, let "all" the brokers offer Ninja, just as before. Ultimately, if NinjaTraderBrokerage is the best, they would win out anyway... it would just be a matter of time. However, based on how Matt's company (Optimus via Vision Financial Markets) was just booted, along with DeepDiscountTrading and others, it's definitely sad. Clients didn't deserve this -- we should always have a choice. I understand old clients are unaffected, but there shouldn't be this type of discrimination between new vs. old clients. We're all Ninja clients and for a good reason -- it's a good charting and simple-to-use platform that has earned high marks. Forbidding competition isn't kosher, in my opinion, but we all have a choice: to keep using NT or to switch platforms. In this specific case, I prefer to use a different platform after seeing the unjustified actions taken against my favorite broker Optimus. I also have an AMP account and understand that they will be affected too come March 2015 unless NinjaTrader reconsiders. Also a bit bizarre, considering AMP and its IB Global Futures is perhaps their biggest source of customers. It's indeed like Amazon, as someone noted here earlier, but at least Amazon sells the Kindle in retail stores such as BestBuy. By the look of things, within a year, Ninja will only be available in 1 place -- is this a prudent business decision? I have my doubts, but time will tell.

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  #247 (permalink)
 
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 Big Mike 
Manta, Ecuador
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Swing Trader
 
Experience: Advanced
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For those claiming monopoly, I don't think that word means what you think it means.

Sent from my LG Optimus G Pro

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  #248 (permalink)
 
liquidcci's Avatar
 liquidcci 
Austin, TX
 
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Big Mike View Post
For those claiming monopoly, I don't think that word means what you think it means.

Sent from my LG Optimus G Pro


@Big Mike maybe better way to say it is NT moving towards a "closed ecosystem" that they completely control. If they do a good job it is not necessarily a bad thing. Apple is an example of a closed system. I think the struggle for some including me is we could end up with less choice from a brokerage perspective. From a customer perspective that choice has allowed us to kick the bad brokers to the side and go with a broker we felt good about. That being said it remains to be seen whether this will be good or bad. From the webinars I see why they feel the need to do it and can't argue with some of their business logic.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
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  #249 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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Swing Trader
 
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liquidcci View Post
@Big Mike maybe better way to say it is NT moving towards a "closed ecosystem" that they completely control. If they do a good job it is not necessarily a bad thing. Apple is an example of a closed system. I think the struggle for some including me is we could end up with less choice from a brokerage perspective. From a customer perspective that choice has allowed us to kick the bad brokers to the side and go with a broker we felt good about. That being said it remains to be seen whether this will be good or bad. From the webinars I see why they feel the need to do it and can't argue with some of their business logic.

Simple, if you like the product use it, if not don't.

TradeStation could use some competition and this is the way to get there. NT needs to become a bigger player in retail.

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  #250 (permalink)
 
liquidcci's Avatar
 liquidcci 
Austin, TX
 
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Big Mike View Post
Simple, if you like the product use it, if not don't.

TradeStation could use some competition and this is the way to get there. NT needs to become a bigger player in retail.

Sent from my LG Optimus G Pro

I 100% agree. But for me have thousands of dollars and hours invested in NT so not so simple to change platforms. I don't want to go through the process of switching platforms and recoding etc... So my hope is NT does this right and is a moot issue. I am more open than I was to see where it goes than I was initially. If ends up not being a good thing I can always find another platform even if it is a pain.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
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