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Zenfire no more?

  #1171 (permalink)
 
neko333's Avatar
 neko333 
Hawaii
 
Experience: None
Platform: NinjaTrader
Broker: CQG
Trading: GC, CL, NG
Posts: 82 since Aug 2010
Thanks Given: 103
Thanks Received: 33

Years with Mirus coming to an end. After further evaluation the continuum connection is decent at best. Execution has some strange lag sometimes as long as 2+ seconds. Minor spurts of data during any pick up in vol. Fills on orders in book have been fine but the routing lag is very strange considering I've never had any problems in past and am on 100+mbps down, 5+ mbps up and ping <10. Who knows whats going on and at this point I just don't care anymore. Bottom line, I've been patient long enough. Challenges happen but I've just been consistently disappointed in how everything has been dealt with and communicated. It seems I'm not the only one.

Did a lot of research and have decided to move to Optimus Futures. Matt and his team have been extremely helpful. Rithmic data feed is solid and also has the clean bid/ask data needed. Besides helping with the obvious issues there have been some more complicated issues that they have already gone above and beyond with. Can't say enough so far, looking forward to a clean connection and team that I can rely upon.

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  #1172 (permalink)
 DrE6 
Germany
 
Experience: Advanced
Platform: Ninjatrader, Sierra Chart
Broker: DTN IQFEED, Continuum, ECN
Trading: FDAX, YM and Currency Futures, ECN-Forex, mainly 6E, 6B
Posts: 27 since Jun 2011
Thanks Given: 24
Thanks Received: 8

Hello FDAX traders,

I would very much appreciate if the traders, who trade FDAX at Mirus with Continuum could confirm briefly, that it is now 100% stable for trading in order to avoid a 2nd debacel.

Thank you

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  #1173 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,396 since Jun 2009
Thanks Given: 33,172
Thanks Received: 101,536



DrE6 View Post
Hello FDAX traders,

I would very much appreciate if the traders, who trade FDAX at Mirus with Continuum could confirm briefly, that it is now 100% stable for trading in order to avoid a 2nd debacel.

Thank you

Take all Continuum questions to the Continuum thread:



Mike

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  #1174 (permalink)
 
cunparis's Avatar
 cunparis 
Paris, France
 
Experience: Advanced
Platform: Market Delta & Ninjatrader
Trading: ES
Posts: 2,565 since Jun 2009
Thanks Given: 1,162
Thanks Received: 2,093

Calls to Mirus go unanswered after a 5 minute wait. So I sent my account rep an email and will keep trying them via phone. But I think I need to open an account elsewhere.

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  #1175 (permalink)
 Japhro 
Canada
 
Experience: Advanced
Platform: Sierra
Broker: AMP/Rithmic
Trading: NQ, ES, YM, UB
Posts: 213 since Aug 2013
Thanks Given: 33
Thanks Received: 195


ReaM View Post
Hey everyone,

I haven't been active for the last maybe two months.
So, MutliCharts doesn't work for me. Mirus Futures/Dorman

I saw those emails about Continuum. I honestly don't care what that is, I don't even know what Zen Fire is. I just want things to work again. I'd love to go through the 100 pages but no time for that. It would be awesome if one of you could give me a short answer on which options I have at the moment.

I wrote to Mirus more than a week ago, but haven't received an answer. What do I need to do to make MutliCharts work again? Would continuum work with Mcharts?

Also, I don't seem to have Eurex in Mirus Trader. I just ran the MT for the first time.

I was in the same boat as you, now with Dorman directly, no intro broker, using Multicharts on CQG and its a fine, fast feed. They tried to get me going on Rithmic, which was also presented as an option, but there was some tech issue and I got tired of waiting after all the other Mirus hassles, so linked to CQG and was running in 30 minutes.

For Multicharts you need an API plugin specifically for CGQ installed on your computer, then it works.

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  #1176 (permalink)
 
cunparis's Avatar
 cunparis 
Paris, France
 
Experience: Advanced
Platform: Market Delta & Ninjatrader
Trading: ES
Posts: 2,565 since Jun 2009
Thanks Given: 1,162
Thanks Received: 2,093

Mirus doesn't answer the phone, and my account rep didn't reply to my email (maybe he jumped ship), but they did reply to my email via the website within a few hours.


Quoting 
Thank you for your inquiry. The account transfer is in progress. Once this process is complete you will receive account information in regards to your new Dorman trading account via email.

I'm not satisfied with this and will open an account elsewhere. Next step is to get my money back from Mirus/RCG/Dorman.

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  #1177 (permalink)
 supermht 
Naperville IL
 
Experience: Intermediate
Platform: ninjatrader
Broker: NT broker
Trading: NQ ES 6E GC CL
Posts: 962 since Feb 2010
Thanks Given: 1,189
Thanks Received: 661


cunparis View Post
Mirus doesn't answer the phone, and my account rep didn't reply to my email (maybe he jumped ship), but they did reply to my email via the website within a few hours.



I'm not satisfied with this and will open an account elsewhere. Next step is to get my money back from Mirus/RCG/Dorman.

not sure what happened to your account, but we had quick and smooth transfer weeks ago, currently everything works well

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  #1178 (permalink)
 
cunparis's Avatar
 cunparis 
Paris, France
 
Experience: Advanced
Platform: Market Delta & Ninjatrader
Trading: ES
Posts: 2,565 since Jun 2009
Thanks Given: 1,162
Thanks Received: 2,093


supermht View Post
not sure what happened to your account, but we had quick and smooth transfer weeks ago, currently everything works well

I won't be surprised if they eventually say they couldn't convert me. For one I'm in France, I don't know if that has any impact on it or causes a delay.

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  #1179 (permalink)
 steve2222 
Auckland, New Zealand
 
Experience: Beginner
Platform: Sierra Chart
Broker: AMP/CQG
Trading: Whatever moves in my timezone
Posts: 1,896 since Sep 2009
Thanks Given: 3,379
Thanks Received: 1,540


cunparis View Post
I won't be surprised if they eventually say they couldn't convert me. For one I'm in France, I don't know if that has any impact on it or causes a delay.

@cunparis

I had no problems and I am in New Zealand.

My situation was Mirus/Dorman/ZF

Now it is Mirus/Dorman/Continuum.

This all happened quickly and have been up and running again for nearly 2 weeks.

If you are changing broker (and I have now also split my funds by sending some to AMP) you will find it is quicker to get your new broker to do it for you.

AMP gave me a PDF of an account transfer form. I completed it and scanned it to AMP Monday night. When I woke up Tuesday morning AMP had already forwarded it to Mirus/Dorman and the funds were moved from Dorman and appeared in my AMP account by the close of play Tuesday US time - ie really fast transfer.

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  #1180 (permalink)
 
cunparis's Avatar
 cunparis 
Paris, France
 
Experience: Advanced
Platform: Market Delta & Ninjatrader
Trading: ES
Posts: 2,565 since Jun 2009
Thanks Given: 1,162
Thanks Received: 2,093


I got a statement from Dorman so it seems the transfer just went through.

Can someone resume the fees with trading with Dorman? I think I saw there was a $10 monthly fee.

I still plan to open a 2nd account just because I don't trust Mirus any more.

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