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Zenfire no more?


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Zenfire no more?

  #1151 (permalink)
 h675189 
London
 
Experience: Advanced
Platform: ninja
Posts: 7 since Aug 2010
Thanks Given: 10
Thanks Received: 1

I had no problems with the switchover from zenfire to continuum. I put my request in last friday and had the login details by Sunday. I requested everything online. Sorry to hear others are having issues.

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  #1152 (permalink)
 steveg 
Lakeland, FL, USA
 
Experience: Intermediate
Platform: Ninja
Trading: futures
Posts: 13 since Dec 2010
Thanks Given: 14
Thanks Received: 3

I hadn't received the log in information by late Thursday afternooon. I contacted the Emergency Desk (only people that would answer) and asked for an update. They took my account number to verify and I had the password by Thursday night. Took an hour to get everything working right but it seemed solid on Friday. As of now, the ICE products (Russell) still aren't available.

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  #1153 (permalink)
 khaled514 
Montreal
 
Experience: Intermediate
Platform: NINJA TRADER
Trading: ES ,TF ,NQ
Posts: 28 since Aug 2011
Thanks Given: 162
Thanks Received: 42


Wonder How Long More I/we have to wait to get login credentials for Continuum (user name& password)so I/we can resume trading my/our Mirus account on Ninja Trader platform.

Already registered to convert my account to Continuum on 15th-january and also Converted my License Key to Continuum/ Ninja Trader.

Thanks.




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  #1154 (permalink)
 Nyati 
Boston, Massachusetts
 
Experience: Beginner
Platform: NinjaTrader
Broker: AMP/NinjaBrokerage/Continuum/Rithmic
Trading: ES
Posts: 287 since Jun 2011
Thanks Given: 1,297
Thanks Received: 1,101


khaled514 View Post
Wonder How Long More I/we have to wait to get login credentials for Continuum (user name& password)so I/we can resume trading my/our Mirus account on Ninja Trader platform.

Already registered to convert my account to Continuum on 15th-january and also Converted my License Key to Continuum/ Ninja Trader.

Thanks.




I had to call the tech desk a couple of times. I suggest you do the same.

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  #1155 (permalink)
 khaled514 
Montreal
 
Experience: Intermediate
Platform: NINJA TRADER
Trading: ES ,TF ,NQ
Posts: 28 since Aug 2011
Thanks Given: 162
Thanks Received: 42


Nyati View Post
I had to call the tech desk a couple of times. I suggest you do the same.

mirus futurs support agent and Dorman trading told me orman do not accept accounts from Quebec.canada.
any suggestion will be appreciated.
thanks.

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  #1156 (permalink)
 supermht 
Naperville IL
 
Experience: Intermediate
Platform: ninjatrader
Broker: NT broker
Trading: NQ ES 6E GC CL
Posts: 962 since Feb 2010
Thanks Given: 1,189
Thanks Received: 661


khaled514 View Post
Wonder How Long More I/we have to wait to get login credentials for Continuum (user name& password)so I/we can resume trading my/our Mirus account on Ninja Trader platform.

Already registered to convert my account to Continuum on 15th-january and also Converted my License Key to Continuum/ Ninja Trader.

Thanks.




make sure to check the email address associated to your original account. could be there.

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  #1157 (permalink)
 superpete 
Montreal, Quebec
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Optimus Trading Group/Rithmic
Trading: CL
Posts: 69 since Oct 2009
Thanks Given: 269
Thanks Received: 34

@khaled: Same situation, being from Quebec. Feelings of rejection... I went with Optimus.

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  #1158 (permalink)
 
mattz's Avatar
 mattz   is a Vendor
 
Posts: 2,493 since Sep 2010
Thanks Given: 2,440
Thanks Received: 3,789


superpete View Post
@khaled Feelings of rejection... I went with Optimus.

Look on the bright side...a fresh beginning. welcome to the Optimus family.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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  #1159 (permalink)
 superpete 
Montreal, Quebec
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Optimus Trading Group/Rithmic
Trading: CL
Posts: 69 since Oct 2009
Thanks Given: 269
Thanks Received: 34

Thanks Matt! I really do feel welcome and taken care of by your team.

Pete

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  #1160 (permalink)
 
Haverchuck's Avatar
 Haverchuck 
California
 
Experience: Intermediate
Platform: NT
Trading: Index Futures
Posts: 115 since Jul 2009
Thanks Given: 88
Thanks Received: 93


Anyone else experiencing a delay in getting their Mirus account closed and funds returned?

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