NexusFi: Find Your Edge


Home Menu

 





Zenfire no more?


Discussion in Brokers

Updated
      Top Posters
    1. looks_one NinjaTrader with 77 posts (161 thanks)
    2. looks_two Balanar with 56 posts (29 thanks)
    3. looks_3 WolfieWolf with 48 posts (50 thanks)
    4. looks_4 mattz with 44 posts (51 thanks)
      Best Posters
    1. looks_one NinjaTrader with 2.1 thanks per post
    2. looks_two mattz with 1.2 thanks per post
    3. looks_3 tderrick with 1.1 thanks per post
    4. looks_4 WolfieWolf with 1 thanks per post
    1. trending_up 380,794 views
    2. thumb_up 1,048 thanks given
    3. group 133 followers
    1. forum 1,210 posts
    2. attach_file 12 attachments




 
Search this Thread

Zenfire no more?

  #461 (permalink)
kamicrazy
New Zealand
 
Posts: 71 since Jun 2011
Thanks Given: 2
Thanks Received: 32


timefreedom View Post
And likewise, I cannot resist. For posterity, I will point out that through this whole debacle there has been one company who has bothered to come to this forum and make helpful, informative posts. Of course, that would be NinjaTrader. To chastise a company for implementing an API, as Sierra Chart has done, is both humorous and revealing. In no way does this diminish the terrible situation that Mirus / ZenFire customers have had to endure. Like every single other reader of this thread, I find it inexcusable that Mirus has allowed customers to transact on a faulty /unstable platform. Let's hope this situation is cleared as soon as possible and those affected are not hurt by unmanageable positions.

IMO if NinjaTrader came out when this whole shebang happened and told Mirus they would not support the API components in the new feed.

It would have probably saved Mirus+Zenfire customers a whole lot of hurt.

It would have been an easy transition to CTS T4 or CQG (24 hour turn around). Both of which have worked reliably for those Mirus customers who have transferred over from Zenfire.

When Sierra Chart decided not to support the new API components they informed their Mirus+Zenfire customers to switch to T4.

Has NinjaTrader informed you of that possibility? Why are they wasting your time (and money) being quiet about alternative options so you remain with Zenfire? Moving to T4 or CQG does not require changing brokers. It only changes the backend trading connection.

I don't think you should give NinjaTrader so much credit for their collusion.

Reply With Quote
Thanked by:

Can you help answer these questions
from other members on NexusFi?
Are there any eval firms that allow you to sink to your …
Traders Hideout
ZombieSqueeze
Platforms and Indicators
Build trailing stop for micro index(s)
Psychology and Money Management
My NT8 Volume Profile Split by Asian/Euro/Open
NinjaTrader
Online prop firm The Funded Trader (TFT) going under?
Traders Hideout
 
Best Threads (Most Thanked)
in the last 7 days on NexusFi
Get funded firms 2023/2024 - Any recommendations or word …
59 thanks
Funded Trader platforms
37 thanks
NexusFi site changelog and issues/problem reporting
23 thanks
GFIs1 1 DAX trade per day journal
22 thanks
The Program
19 thanks
  #462 (permalink)
 
NinjaTrader's Avatar
 NinjaTrader  NinjaTrader is an official Site Sponsor
Site Sponsor

Web: NinjaTrader
AMA: Ask Me Anything
Webinars: NinjaTrader Webinars
Elite offer: Click here
 
Posts: 1,713 since May 2010
Thanks Given: 203
Thanks Received: 2,686


kamicrazy View Post
IMO if NinjaTrader came out when this whole shebang happened and told Mirus they would not support the API components in the new feed.

It would have probably saved Mirus+Zenfire customers a whole lot of hurt.

It would have been an easy transition to CTS T4 or CQG (24 hour turn around). Both of which have worked reliably for those Mirus customers who have transferred over from Zenfire.

When Sierra Chart decided not to support the new API components they informed their Mirus+Zenfire customers to switch to T4.

Has NinjaTrader informed you of that possibility? Why are they wasting your time (and money) being quiet about alternative options so you remain with Zenfire? Moving to T4 or CQG does not require changing brokers. It only changes the backend trading connection.

I don't think you should give NinjaTrader so much credit for their collusion.

Your technical perspective is completely flawed. API components has absolutely nothing to do with the outage of the Zen-Fire network. The outage was a result of an overloaded network.

Follow me on Twitter Reply With Quote
  #463 (permalink)
 
WolfieWolf's Avatar
 WolfieWolf 
Charlottetown, Prince Edward Island
 
Experience: Advanced
Platform: Ninja
Broker: Optimus - Rithmic
Trading: GC
Posts: 232 since Jul 2010
Thanks Given: 100
Thanks Received: 272



kamicrazy View Post
IMO if NinjaTrader came out when this whole shebang happened and told Mirus they would not support the API components in the new feed.

It would have probably saved Mirus+Zenfire customers a whole lot of hurt.

It would have been an easy transition to CTS T4 or CQG (24 hour turn around). Both of which have worked reliably for those Mirus customers who have transferred over from Zenfire.

When Sierra Chart decided not to support the new API components they informed their Mirus+Zenfire customers to switch to T4.

Has NinjaTrader informed you of that possibility? Why are they wasting your time (and money) being quiet about alternative options so you remain with Zenfire? Moving to T4 or CQG does not require changing brokers. It only changes the backend trading connection.

I don't think you should give NinjaTrader so much credit for their collusion.

Just throwing it out there but @NinjaTrader is the only party here who has been communicative and supportive throughout this whole thing. They have to support their data providers by writing to the API, that's just their responsibility as an ISV.

Reply With Quote
  #464 (permalink)
 tradersimon 
London
 
Experience: Advanced
Platform: NinjaTrader, Metatrader, MarketDelta
Broker: AMP/CQG
Trading: 6E, ES, FGBL
Posts: 27 since Apr 2012
Thanks Given: 21
Thanks Received: 19


WolfieWolf View Post
Just throwing it out there but @NinjaTrader is the only party here who has been communicative and supportive throughout this whole thing. They have to support their data providers by writing to the API, that's just their responsibility as an ISV.

Well said Wolfie. Why is Ninja fighting Mirus's corner when Mirus are nowhere to be seen?

Reply With Quote
  #465 (permalink)
 
WolfieWolf's Avatar
 WolfieWolf 
Charlottetown, Prince Edward Island
 
Experience: Advanced
Platform: Ninja
Broker: Optimus - Rithmic
Trading: GC
Posts: 232 since Jul 2010
Thanks Given: 100
Thanks Received: 272


tradersimon View Post
Well said Wolfie. Why is Ninja fighting Mirus's corner when Mirus are nowhere to be seen?

They are doing what's right because they have a sense of duty and responsibility to their mutual clients. At least that's my take on it. I needed my license key migrated from zen-fire to Vision today and sales@ninja had it done for me in less than five minutes. How can anyone complain about customer support like that?

Reply With Quote
  #466 (permalink)
kamicrazy
New Zealand
 
Posts: 71 since Jun 2011
Thanks Given: 2
Thanks Received: 32


WolfieWolf View Post
They are doing what's right because they have a sense of duty and responsibility to their mutual clients. At least that's my take on it. I needed my license key migrated from zen-fire to Vision today and sales@ninja had it done for me in less than five minutes. How can anyone complain about customer support like that?

I think they could have just told their customers to move to a different backend system from I don't know... day 3 of the issues?

Thats real customer service, going beyond expectations. Just simply doing what you ask? Thats the basics.

Reply With Quote
  #467 (permalink)
 
Seahn's Avatar
 Seahn 
New York, New Jersey/USA
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
Posts: 161 since Jan 2013
Thanks Given: 63
Thanks Received: 274

Will it be available on the upcoming R19 per NinjaTrader advisory 22?

Reply With Quote
  #468 (permalink)
 
NinjaTrader's Avatar
 NinjaTrader  NinjaTrader is an official Site Sponsor
Site Sponsor

Web: NinjaTrader
AMA: Ask Me Anything
Webinars: NinjaTrader Webinars
Elite offer: Click here
 
Posts: 1,713 since May 2010
Thanks Given: 203
Thanks Received: 2,686


Seahn View Post
Will it be available on the upcoming R19 per NinjaTrader advisory 22?

No. At this time, NinjaTrader through Rithmic will not support server side OCO.

Follow me on Twitter Reply With Quote
  #469 (permalink)
kamicrazy
New Zealand
 
Posts: 71 since Jun 2011
Thanks Given: 2
Thanks Received: 32


NinjaTrader View Post
Your technical perspective is completely flawed. API components has absolutely nothing to do with the outage of the Zen-Fire network. The outage was a result of an overloaded network.

API components may have not caused the outage directly but you cannot deny that because of the change in API there have been issues.

I was inferring that if you had not supported the new API, you would have avoided this debacle.

However I do agree with others that NinjaTrader communication has been better than Mirus and this deserves recognition.

Reply With Quote
  #470 (permalink)
 
kronie's Avatar
 kronie 
NYC + NY / USA
 
Experience: Advanced
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
Posts: 796 since Oct 2009



tradersimon View Post
Well said Wolfie. Why is Ninja fighting Mirus's corner when Mirus are nowhere to be seen?

@tradersimon


I am not well heeled enough to be a son of a wealthy backer or parent and own or sponsor or be a chief principle at a brokerage firm, and I respect those who have achieved that status, by whatever means legally done...

evidently, this type of stress test was not prepared and drilled into the ethos of the firms in question, other than NT, and as such we are all witness to the cracks in their corporate facades...

to their credit, I would guess that Mirus is throwing as much weight into fire fighting (finding either a solution to Zen or a replacement of Zen and restoration of their ability to manage risk over their customer accounts AND provide a viable execution platform services again) and not brush fire fighting (customer complaints and frustrations with lack of communication and unanswered emails, and rollover to voicemail phone lines)

just my impression.

Reply With Quote




Last Updated on July 5, 2014


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top
no new posts