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Zenfire no more?

  #51 (permalink)
 crossover 
Brussels Belgium
 
Experience: Intermediate
Platform: ninja
Frequency: Every few days
Duration: Minutes
Posts: 140 since Jun 2009
Thanks Given: 396
Thanks Received: 326


nanobiotech View Post
Since installing NT7.18 a couple of days ago I find my Mirus-Zenfire is disconnecting frequently including today (30 December).

I use a Chicago-based server to run NT7 and prior to the 7.18 upgrade I can't recall this happening before.

Is this just me or are others experiencing this?

Cheers,
Nano

I have the same issues. Its not possible to build a FDAX chart but there is data, the SuperDom shows prices. Also no daily volume indication of futures.
Ninja is aware off the problem FDAX, all data is dispayed times 10.

Today, 30/12/2013 i have been frequently disconnected. I guess they are working to resolve the issues with the data.

No trading for me under those conditions. I will try next year :-)

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  #52 (permalink)
 jsengxx2 
Portugal, Viana do Castelo
 
Experience: Intermediate
Platform: ninjatrader
Trading: 6e
Posts: 345 since Sep 2011

I cannot connect wright now. get a login failed: Invalid Autentication

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  #53 (permalink)
 asiaexpat 
Chiang Mai Thailand
 
Experience: Intermediate
Platform: NT
Broker: IB/IB, AMP/CQG
Trading: ES
Posts: 129 since Feb 2013
Thanks Given: 23
Thanks Received: 53



jsengxx2 View Post
I cannot connect wright now.

mines ok for the time being

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  #54 (permalink)
 
Trader55's Avatar
 Trader55 
Boise, ID
 
Experience: Intermediate
Platform: Sierra Charts
Trading: cl
Posts: 17 since Jan 2013
Thanks Given: 10
Thanks Received: 11

I've had the multiple disconnect / reconnect issue for quite a while. Lots of finger pointing between Mirus and Ninja. Today, had trouble getting NT up after upgrade, still lots of lost connection instances. I know that new technology needs to be tested, but I am nearing the end of my rope with Ninja. Will look into Sierra and any others suggested.

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  #55 (permalink)
 
nanobiotech's Avatar
 nanobiotech 
Brisbane, Australia
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Mirus/Zen-Fire
Trading: CL
Posts: 670 since Jun 2009
Thanks Given: 134
Thanks Received: 430


crossover View Post
I have the same issues. Its not possible to build a FDAX chart but there is data, the SuperDom shows prices. Also no daily volume indication of futures.
Ninja is aware off the problem FDAX, all data is dispayed times 10.

Today, 30/12/2013 i have been frequently disconnected. I guess they are working to resolve the issues with the data.

No trading for me under those conditions. I will try next year :-)

I generally trade the FDAX and I also can't display a useful chart for the FDAX at the moment. As you say I expect the problem will soon be resolved. It's now New Year's eve here in Australia, so a good time to have a tech problem.

Nano

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  #56 (permalink)
 crossover 
Brussels Belgium
 
Experience: Intermediate
Platform: ninja
Frequency: Every few days
Duration: Minutes
Posts: 140 since Jun 2009
Thanks Given: 396
Thanks Received: 326


jsengxx2 View Post
I cannot connect wright now. get a login failed: Invalid Autentication

did you do the mandatory update?

I did last friday and still had the same issue so i phoned helpdesk of mirus and they did help me within 1 minute.

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  #57 (permalink)
 jsengxx2 
Portugal, Viana do Castelo
 
Experience: Intermediate
Platform: ninjatrader
Trading: 6e
Posts: 345 since Sep 2011


crossover View Post
did you do the mandatory update?

I did last friday and still had the same issue so i phoned helpdesk of mirus and they did help me within 1 minute.

Yes did the upgrade. IŽam waiting for a solution, have emailed them about it.

Is all this related to zen-fire or Ninjatrader?

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  #58 (permalink)
 tickscalper 
Phoenix, Az
 
Experience: Beginner
Platform: IRT
Trading: ES, 6E
Posts: 8 since Sep 2013
Thanks Given: 71
Thanks Received: 10

Same here, was unable to connect until this morning, now I've had multiple disconnects.

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  #59 (permalink)
 crossover 
Brussels Belgium
 
Experience: Intermediate
Platform: ninja
Frequency: Every few days
Duration: Minutes
Posts: 140 since Jun 2009
Thanks Given: 396
Thanks Received: 326


jsengxx2 View Post
Yes did the upgrade. IŽam waiting for a solution, have emailed them about it.

Is all this related to zen-fire or Ninjatrader?

Its mirus handling zenfire. but its data from zenfire. Helpdesk at mirus is offline, all the time i did take a look ( today also ) i think they are under pressure to have it all fixt before loosing to mutch clients.

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  #60 (permalink)
 
GaryD's Avatar
 GaryD 
Orlando, Florida
 
Experience: None
Platform: shoes
Trading: happy
Posts: 6,462 since May 2011


Mirus customer support # mailbox is full... lol This is going to be interesting

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