Platform: Abacus, Slide Rule, HP-65, Metastock, TOS, NT
Favorite Futures: Futures
Posts: 3,424 since Aug 2010
Thanks: 1,052 given,
Forum Reputation: Legendary
NT 18 is all messed up. Finally got connected to ZenFire after many attempts, but none of my workspaces or templates will load orrectly, just a simple chart and no indicator will plot.
I just checked NT forum, its flooded with connectivity related posts and so far NT has not provided one single straight answer. Version 18 is a quick dirty piece of whatever it is to accommodate ZenFire and Mirus at the expense of strangling all NT users and corrupting their systems.
Anyone has problem with loading templates?
The following user says Thank You to aligator for this post:
No problem with templates. But there's a half an hour gap in historical CL data this morning and it screws my tick charts. Too many problems this morning to trade. Btw, I use BigTick, not zenfire, but having many of the same problems.
The following 2 users say Thank You to gain247 for this post:
Apart from some missing datas earlier my templates are OK. I did close Ninja and deleted the content in the cache folder. Have reloaded my charts and the missing data issue has been resolved. My templates are OK.
The following 2 users say Thank You to trendisyourfriend for this post:
Aligator, i had put the platform on the side and, with reading your post i did reopen ninjatrader. It seems that there is improvement now, i have fdax chart as it must be.
However still no daily volume on the market analyzer.
My templates loads very slowly.
For me its claer that the issue is made by mirus and, of course ninja will have also some angry mails about it.
I am pretty shure that next year all will be ok.
just my 2 cents
The following user says Thank You to crossover for this post:
I can confirm the same issues with the Ninjatrader update with Mirus. What's worse than the disconnects is the lack of communication on behalf of Mirus. I've been connected now for 30 minutes without a disconnect but I don't dare execute live because no one has informed us as to whether or not the issues have been resolved. Very disappointing.
The following 3 users say Thank You to WolfieWolf for this post:
Hope everyone had a great weekend. It has came to my attention that traders are still experiencing issues logging into their NinjaTrader platform and receiving error messages. Below are updates that I’d like to provide everyone:
If you upgraded your NinjaTrader platform to the newest release – 7.0.1000.18 and continue to get an error when you log in, please email me immediately with your: Name, Email, Dorman Account Number, ZenFire Username & Password. I will then forward to ZenFire support so they can work to fix the error.
If you are receiving any other type of errors, please email me also and if you can send a screen shot, they will be appreciated.
MarketDelta has issued a new release of their platform today and if you open your platform, you will be promoted to upgrade to the newest version. Please upgrade your MarketDelta Trader platform to avoid any errors logging in.
If you have any issues connecting, please email me with your: Name, Email, Dorman Account Number, ZenFire Username & Password. If you can also send a screen shot, it would be appreciated.
Sierra Chart has notified me that their platform will be available until January 1, 2014 via ZenFire. If you cannot log in tonight, please email me immediately. Many of you have requested to switch to the CTS data which I will send to Dorman to convert first thing Monday morning.
I apologize in advance for any delays or errors connecting to your ZenFire platform. These errors/issues are in the hands of ZenFire and the platform vendor and I can only forward them trader issues.
Also below is the New Year 2014 Holiday Schedule:
Tuesday, December 31 – Regular lose for all markets
Wednesday, January 1 – All markets are CLOSED
Thursday, January 2 – Markets re-open at 5:00am CST
Friday, January 3 – Regular market hours
Please let me know if you have any questions or concerns.
With this debacle and the recent discrepancies in my account, with absolutely no communication from Mirus, I am strongly considering switching brokers. I understand that problems happen, but to leave your clients out in the cold without information is unacceptable. Can anyone recommend a better broker that supports Ninja without zen-fire?