Kinetick is also an option - I've been using it for a long time with Mirus because I need expanded data. Never had a problem with them.
I never liked ZenFire anyway - had problems when I first tried it. So I don't think it's a big loss.
I apologize if someone covered this already - I looked through the thread to see if anyone has and didn't see anyone cover this... Shouldn't your sense of panic be at least tempered by the fact your stops are placed on the exchange? At least I hope they are on the exchange because I'm a Mirus customer and I don't even know that for certain. If the broker has them, then panic is in order but I thought I was told they were on the exchange. I was told that a few years ago so maybe I don't remember...
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
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we have an expression that doesn't translate so well, its called: "tongue in cheek". Loosely translated, its humor applied to a rather frustrating scenario and allows one to describe disgust without being crass, offensive, crude or common-man cursing. perhaps all those alternate words will help in the translation, in case English isn't your primary language, or you're not familiar with the terms, no offense intended.
I don't think anyone can even get the platform to launch, because the receiving servers are offline also, as well as (just about) no one, can even use the platform for simulation trading of prior days data, let alone live trade with current data.
whatever the true reasons, all corporate parties involved are failing in a lack of continuous communication regarding status and projected corrections to the existing problems. with a customer base as affluent and educated as us sophisticated retail traders, to offend so many is dangerous because we simply communicate to others and collectively act as a group or individually arrive at similar conclusions, all leading to abandonment of the current platform and brokers and vendors involved, perhaps never to return.
What happened is when my strategy open the position and then tried to set up the stop, but it crashed at that point due to connection issues. At the same time, according Murphy law, the email was supposed to warn me was not sent too.
By the way, I receive and email from Mirus saying my position is flatten.
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