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Zenfire no more?
Started:December 18th, 2013 (01:38 PM) by MeanBean Views / Replies:188,501 / 1,210
Last Reply:July 5th, 2014 (08:55 PM) Attachments:13

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Zenfire no more?

Old January 14th, 2014, 01:36 PM   #1041 (permalink)
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Perryg, i agree fully with you.

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Old January 14th, 2014, 02:18 PM   #1042 (permalink)
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I also spoke with Cannon last week, seemed like a good broker over the phone. They offered a wide variety of technology choices. Surprised there is not a thread for them here.

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Old January 14th, 2014, 02:28 PM   #1043 (permalink)
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trendwaves View Post
I also spoke with Cannon last week, seemed like a good broker over the phone. They offered a wide variety of technology choices. Surprised there is not a thread for them here.

I have opened a thread for Cannon under the vendors brokers. Posted my previous post there

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Old January 14th, 2014, 02:44 PM   #1044 (permalink)
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jtrade View Post
Last Friday, I put in a wire request to wire all but $2 of my Mirus RCG account contents (small account anyway) to my TradeStation account. In normal times, Mirus wire out same day if you get the wire instruction in by 11am local, which I did.

All their phones lines are busy and voicemails full; neither their Treasury nor Sean Reilly are replying to requests for clarification, essentially "WTF is going on ?"

If they are holding onto my $$$ to transfer it to Dorman so thay can offer a soluttion, they should have called and asked my permission. If they are going bust, I'd sure like to know.

This is disgraceful.

Sean, Eliot : call me NOW : I emailed my cell phone number to you 1 hour ago.

Very upset customer & rightly so.

This is the angriest post I've ever made....

No doubt a complete coincidence, but 30 minutes after my post above I receive an email from Mirus confirming my funds will go out tomorrow.


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Old January 14th, 2014, 03:13 PM   #1045 (permalink)
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Houston, TX
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Futures Edge on FIO

jtrade View Post
No doubt a complete coincidence, but 30 minutes after my post above I receive an email from Mirus confirming my funds will go out tomorrow.


I emailed my rep last Wed to close the account & withdraw all the funds & the wire transfer happened Thurday & Friday afternoon, it hit my bank account. I think they're just overwhelmed with their own internal stuff and folks like us closing accounts.

After all, it's what you learn AFTER you know it all, that counts!
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Old January 14th, 2014, 04:11 PM   #1046 (permalink)
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Free Ninja Trader with CQG Data-feed!

Received this email today, I wonder if its interest you guys.

Ninja Trader with CQG Data!

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Old January 14th, 2014, 04:29 PM   #1047 (permalink)
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Berlin Germany /Alicante Spain
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: DDT/Rithmic, Global/CQG, IB, Mirus(Ninja)/MarketDelta
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MarketDelta View Post
I wanted to chime in on this post and provide any useful information that I can. MarketDelta, like NinjaTrader, is also a Zenfire vendor and close partner with Mirus and many of the other Zenfire brokers. This Zenfire outage is causing trouble for everyone and I wish it were not so but the fact remains for the time being.

One option which exists for anyone affected by the Zenfire outage would be to just switch over to MarketDelta Trader and power it with CQG data through Dorman. Mirus and any other broker who has a clearing relationship with Dorman can provide CQG access and you can trade immediately. There is no software fee for MarketDelta Trader but there is a $0.10/trade transaction fee. Once Zenfire is back online you can just switch MarketDelta Trader back to Zenfire from CQG.

CQG data is very comparable to Zenfire data and it offers the same Exchanges covered by Zenfire. Best of all you can be trading today if you clear through Dorman. Just contact your broker and tell them you want to start using CQG with MarketDelta Trader.

If you are a NinjaTrader client, CQG is not an option with Mirus or any other broker that clears Dorman or RCG. There may be other order routing system options if you use Ninja but I am not fully aware what they are otherwise I would comment and provide whatever useful information possible.

The bottom line is both vendors (like MD and NT) and traders (you) are being affected by this. There are options to stick with your existing broker and just switch to a different order routing system. If MarketDelta can be of any guidance please let us know.

Best regards,
Trevor Harnett

I changed my feed for Mirus Dorman account to MD Trader as supposed. Today I learned that its not possible, to place an oco order (e.g. price 100 sellstop at 80 or buystop at 120) - I spoke to support (Ryan) and he confirmed, that such OCO order is only possible for stoploss / takeprofit (bracket order which is put in automatically placed when a position is opened).

I think this is an important information because imo an OCO order belongs these days to any trading system.

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Old January 14th, 2014, 05:01 PM   #1048 (permalink)
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khaled514 View Post
Ninja Trader with CQG Data!

If I understood correctly the last Mirus update, that's exactly what Mirus will be offering sometime this week: NT with Continuum (CQG) with no Kinetick needed.

I have already switched to Kinetick and so far it's been ok, except for sudden inability to 'connect to L2 server' (L1 data kept coming in). Solved that by manually disconnecting and connecting again. Apart from having 2 working orders and an opened position it was no real trouble. Still, I'll be looking to switch to that 'final' Mirus solution once people here confirm that it's working.

P.S. Just received instructions from Mirus for connecting to Continuum with no Kinetick (NT21).
Tried and it's working!
I must say, Mirus, after a short period of disturbing silence, does NOT seem dropping the ball. Glad to see them back!
Also, they will be honoring the rebates and will handle autocancel of Kinetick by the end of Jan, unless one chooses to resume it. I won't. CQG is the feed.

Last edited by jbarr; January 14th, 2014 at 06:29 PM.
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Old January 14th, 2014, 07:16 PM   #1049 (permalink)
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Naperville IL
Futures Experience: Intermediate
Platform: ninjatrader
Broker/Data: NT broker
Favorite Futures: NQ ES 6E GC CL
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just received email from Mirus
NinjaTrader with Continuum from Mirus:
Convert Your Account
January 14th, 2014 - 6:00 pm CT (7:00 pm ET)


Continuum institutional quality order execution with market data included is now available for NinjaTrader users through Mirus Futures.

Register Now with the email address associated to your Mirus account to start the conversion process and connect your NinjaTrader to Continuum.

Your new Continuum connection through Mirus will include both order routing and market data services for NinjaTrader.

This new connectivity option has been added to NinjaTrader which features an updated Continuum adapter. This adapter eliminates the need for an additional Kinetick subscription for market data.

This connectivity solution is available for Mirus accounts clearing through Dorman Trading. For Mirus clients clearing through another clearing firm, you can transition your account to Dorman today by starting the application process through the link below:

Open Your New Mirus Account at Dorman

For Mirus clients that converted to Continuum with the Kinetick add-on through last week's rebate program, your current solution and the associated rebates remain active. We will be providing specific details separately for you to update to the latest version of NinjaTrader.

If you have any questions, please contact your broker here at Mirus or Mirus Support at continuum@mirusfutures.com.

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Old January 14th, 2014, 07:27 PM   #1050 (permalink)
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Las Vegas, NV
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Platform: Abacus, Slide Rule, HP-65, Metastock, TOS, NT
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Will Mirus Survive?

It is true that their experiment with Big Tick to get rid of Rithmic as the supplier to their ZenFire to cut cost backfired and caused them a costly setback. But they will rise again for one simple reason, I think: Their upfront commission openness with their customers.

Their business model to provide published all inclusive commission and fees was the main reason for their success. Even a caveman knew in advance what to expect when opening a new account. That was a huge step in confidence building in an industry that is tarnished by past failures and suspicion.

Most other brokers involved in recruiting new and Mirus' disappointed customers do not have advertised commissions, and a trader is not sure about expenses until talking to a salesperson and strikes a deal, never knowing if it was a good deal or not and remains skeptic, kind of like bargaining in a flee market.

Mirus should come out of this situation stronger provided they maintain a customer friendly business model, provide real alternatives for emergencies, and make genuine efforts to rebuild customer confidence.

I am not a customer or associated with them, but their business model up until recently reminded one of Costco, providing great service with high quality and value to a class of not so easy and unforgiving customers.

p. s. moved here from a close Mirus tread.

p.s. Thread for original post closed

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