I emailed my rep last Wed to close the account & withdraw all the funds & the wire transfer happened Thurday & Friday afternoon, it hit my bank account. I think they're just overwhelmed with their own internal stuff and folks like us closing accounts.
After all, it's what you learn AFTER you know it all, that counts!
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I changed my feed for Mirus Dorman account to MD Trader as supposed. Today I learned that it´s not possible, to place an oco order (e.g. price 100 sellstop at 80 or buystop at 120) - I spoke to support (Ryan) and he confirmed, that such OCO order is only possible for stoploss / takeprofit (bracket order which is put in automatically placed when a position is opened).
I think this is an important information because imo an OCO order belongs these days to any trading system.
If I understood correctly the last Mirus update, that's exactly what Mirus will be offering sometime this week: NT with Continuum (CQG) with no Kinetick needed.
I have already switched to Kinetick and so far it's been ok, except for sudden inability to 'connect to L2 server' (L1 data kept coming in). Solved that by manually disconnecting and connecting again. Apart from having 2 working orders and an opened position it was no real trouble. Still, I'll be looking to switch to that 'final' Mirus solution once people here confirm that it's working.
P.S. Just received instructions from Mirus for connecting to Continuum with no Kinetick (NT21).
Tried and it's working!
I must say, Mirus, after a short period of disturbing silence, does NOT seem dropping the ball. Glad to see them back!
Also, they will be honoring the rebates and will handle autocancel of Kinetick by the end of Jan, unless one chooses to resume it. I won't. CQG is the feed.
Last edited by jbarr; January 14th, 2014 at 06:29 PM.
just received email from Mirus NinjaTrader with Continuum from Mirus:
Convert Your Account
January 14th, 2014 - 6:00 pm CT (7:00 pm ET)
CONNECT WITH CONTINUUM
Continuum institutional quality order execution with market data included is now available for NinjaTrader users through Mirus Futures.
Register Now with the email address associated to your Mirus account to start the conversion process and connect your NinjaTrader to Continuum.
Your new Continuum connection through Mirus will include both order routing and market data services for NinjaTrader.
This new connectivity option has been added to NinjaTrader which features an updated Continuum adapter. This adapter eliminates the need for an additional Kinetick subscription for market data.
This connectivity solution is available for Mirus accounts clearing through Dorman Trading. For Mirus clients clearing through another clearing firm, you can transition your account to Dorman today by starting the application process through the link below:
Open Your New Mirus Account at Dorman
For Mirus clients that converted to Continuum with the Kinetick add-on through last week's rebate program, your current solution and the associated rebates remain active. We will be providing specific details separately for you to update to the latest version of NinjaTrader.
Platform: Abacus, Slide Rule, HP-65, Metastock, TOS, NT
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Will Mirus Survive?
It is true that their experiment with Big Tick to get rid of Rithmic as the supplier to their ZenFire to cut cost backfired and caused them a costly setback. But they will rise again for one simple reason, I think: Their upfront commission openness with their customers.
Their business model to provide published all inclusive commission and fees was the main reason for their success. Even a caveman knew in advance what to expect when opening a new account. That was a huge step in confidence building in an industry that is tarnished by past failures and suspicion.
Most other brokers involved in recruiting new and Mirus' disappointed customers do not have advertised commissions, and a trader is not sure about expenses until talking to a salesperson and strikes a deal, never knowing if it was a good deal or not and remains skeptic, kind of like bargaining in a flee market.
Mirus should come out of this situation stronger provided they maintain a customer friendly business model, provide real alternatives for emergencies, and make genuine efforts to rebuild customer confidence.
I am not a customer or associated with them, but their business model up until recently reminded one of Costco, providing great service with high quality and value to a class of not so easy and unforgiving customers.
p. s. moved here from a close Mirus tread.
p.s. Thread for original post closed
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