NexusFi: Find Your Edge


Home Menu

 





Frequent disconnections from zenfire


Discussion in Brokers

Updated
      Top Posters
    1. looks_one Balanar with 9 posts (0 thanks)
    2. looks_two asiaexpat with 8 posts (0 thanks)
    3. looks_3 TheBoy with 3 posts (2 thanks)
    4. looks_4 steve2222 with 3 posts (0 thanks)
    1. trending_up 8,329 views
    2. thumb_up 8 thanks given
    3. group 5 followers
    1. forum 35 posts
    2. attach_file 0 attachments




 
Search this Thread

Frequent disconnections from zenfire

  #31 (permalink)
 TheBoy 
Bangkok, Thailand
 
Experience: Beginner
Platform: NinjaTrader
Broker: IB, Stage 5
Trading: Futures
Posts: 12 since Jun 2013
Thanks Given: 29
Thanks Received: 1

I am also based in Bangkok and have had similar issues to the OP. I am using NT with Stage 5/ZenFire, which I understand is a very similar to what Mirus provides. I am using True as my ISP in Bangkok (3BB is not available in my area as it's "full"; I have yet to try TOT but am in the process of exploring this option).

When the data connection to ZF is lost in NT, NT is not able to re-connect once internet connectivity is re-established. The only way I can re-connect is to exit NT and re-start; not ideal at all.

I contacted NT and they suggested to try the following, which I did on Thursday and had not disconnects on Friday, so it may have helped - or it may me too early to tell and just a co-incidence:

----
Click on Start--> right click on (My) Computers--> select "Properties"--> Advanced System settings--> click on Environment Variables

Add two New variables with the following details:

MML_LBI_TIMEOUT 30000
MML_DV_OPEN_TIMEOUT 30000
----

I aslo have an IB account, and sometimes I lose the data connection to IB in NT, but then NT will automatically re-connect in a few minutes.

I think the root cause in Bangkok for me is my ISP (True) which has inconsistent US server ping times (around 400 ms) and jitter anywhere from around 25 ms (rare) to 60+ms. Packet-loss is the only positive statistic at 0% if it is to be believed. My IB account is located on the Asian HK server which helps here.

Reply With Quote
Thanked by:

Can you help answer these questions
from other members on NexusFi?
Better Renko Gaps
The Elite Circle
Deepmoney LLM
Elite Quantitative GenAI/LLM
Ninja Mobile Trader VPS (ninjamobiletrader.com)
Trading Reviews and Vendors
Online prop firm The Funded Trader (TFT) going under?
Traders Hideout
Build trailing stop for micro index(s)
Psychology and Money Management
 
Best Threads (Most Thanked)
in the last 7 days on NexusFi
Get funded firms 2023/2024 - Any recommendations or word …
60 thanks
Funded Trader platforms
43 thanks
NexusFi site changelog and issues/problem reporting
24 thanks
GFIs1 1 DAX trade per day journal
22 thanks
The Program
19 thanks
  #32 (permalink)
 
paps's Avatar
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
Posts: 1,739 since Oct 2011
Thanks Given: 2,176
Thanks Received: 1,726

Have been using Mirus Z feed....which seems to be pretty good. Maybe platform/ISP issues...if you having roundtrips with a lot of latency & TCP timeouts?

thnx
s

Reply With Quote
  #33 (permalink)
 asiaexpat 
Chiang Mai Thailand
 
Experience: Intermediate
Platform: NT
Broker: IB/IB, AMP/CQG
Trading: ES
Posts: 129 since Feb 2013
Thanks Given: 23
Thanks Received: 53



TheBoy View Post
I am also based in Bangkok and have had similar issues to the OP. I am using NT with Stage 5/ZenFire, which I understand is a very similar to what Mirus provides. I am using True as my ISP in Bangkok (3BB is not available in my area as it's "full"; I have yet to try TOT but am in the process of exploring this option).

When the data connection to ZF is lost in NT, NT is not able to re-connect once internet connectivity is re-established. The only way I can re-connect is to exit NT and re-start; not ideal at all.

I contacted NT and they suggested to try the following, which I did on Thursday and had not disconnects on Friday, so it may have helped - or it may me too early to tell and just a co-incidence:

----
Click on Start--> right click on (My) Computers--> select "Properties"--> Advanced System settings--> click on Environment Variables

Add two New variables with the following details:

MML_LBI_TIMEOUT 30000
MML_DV_OPEN_TIMEOUT 30000
----

I aslo have an IB account, and sometimes I lose the data connection to IB in NT, but then NT will automatically re-connect in a few minutes.

I think the root cause in Bangkok for me is my ISP (True) which has inconsistent US server ping times (around 400 ms) and jitter anywhere from around 25 ms (rare) to 60+ms. Packet-loss is the only positive statistic at 0% if it is to be believed. My IB account is located on the Asian HK server which helps here.

Thanks

I also use True

Yesterday I had several disconnects to ZF but NT was able to reconnect without restarting. I wonder what that timeout setting does and how it affects the data feed. I will try it.
I use mIrus but also have an IB account that I use for stock trading. How do you know if your IB account is located on HK server?

Are you using the TRUE docsis service?

Started this thread Reply With Quote
  #34 (permalink)
 TheBoy 
Bangkok, Thailand
 
Experience: Beginner
Platform: NinjaTrader
Broker: IB, Stage 5
Trading: Futures
Posts: 12 since Jun 2013
Thanks Given: 29
Thanks Received: 1


asiaexpat View Post
Thanks

I also use True

Yesterday I had several disconnects to ZF but NT was able to reconnect without restarting. I wonder what that timeout setting does and how it affects the data feed. I will try it.
I use mIrus but also have an IB account that I use for stock trading. How do you know if your IB account is located on HK server?

Are you using the TRUE docsis service?

My understanding of the NT/ZF issue is that a certain type of internet disconnect / reconnect creates a timeout on NT which then will not re-connect for 30 minutes. I recall picking this up from a web search though so it may or may not be the case, I'm not clued up on these things unfortunately.

I asked IB to move my account form the US server to the HK server, and they then confirmed that this had been done. The move can only be done on weekends I understand. I did it to prevent server resets during Asian trading hours. They have three servers - see here for more details:

https://www.interactivebrokers.com/en/?f=%2Fen%2Fsoftware%2FsystemStatus.php%3Fib_entity%3Dllc

I am not using True DOCSIS as it is not available in my part of Bangkok unfortunately. The only option with True where I am is ADSL - I'm on the 10MB/512K package.

Reply With Quote
  #35 (permalink)
Bau250
Chicago, IL
 
Posts: 35 since Jul 2012
Thanks Given: 23
Thanks Received: 26

Dealt with those headaches for a year, broker told me it was my ISP - ISP said it was my broker. Haven't had a problem since I switched to another broker. Good riddance.

Reply With Quote
  #36 (permalink)
 TheBoy 
Bangkok, Thailand
 
Experience: Beginner
Platform: NinjaTrader
Broker: IB, Stage 5
Trading: Futures
Posts: 12 since Jun 2013
Thanks Given: 29
Thanks Received: 1


Bau250 View Post
Dealt with those headaches for a year, broker told me it was my ISP - ISP said it was my broker. Haven't had a problem since I switched to another broker. Good riddance.

It would help to know which broker you experienced problems with, and which broker you are now with (this information is excluded from your profile summary).

Brief update: after adding the code recommended by NinjaTrader that I mentioned in an earlier post, I have had no disconnect issues - going in to my 5th day. Fingers crossed this has done the trick.

Reply With Quote




Last Updated on November 26, 2013


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top
no new posts