I could not agree more about their attitude towards customers. Hopeless, dishonest and disinterested.
Unfortunately, i am still with them because of the data feed CQG's markets it covers (aussie SPI) and it is the only reliable data feed for over 200 ms ping during opening session on ES.
It is unbelievable that businesses can be run like this even if it is for a short term profit. They got me in based on trading the SPI, and they do not even clear it, just supply the data. Of course, Jeff, the super salesman, did not bother to mentioned that, quoting me the commission. It is illegal to gain customers in a misleading manner.
So watch out guys and use other broker if you can ( not in the same predicament I am in)
"Mirus will not allow you to on-the-fly convert stop order to market order.......what that means is, you basically cannot place your order and then later change it to a better-priced order if the current market price presents itself......."
You don't need to post the question in two threads. It makes it hard to follow.
Could you be more specific? Is it a stop-limit or stop-market order?
No one can technically convert a stop-order to a market order on the exchange. You will issue a cancel to your stop order and then send a market order. So trying to understand your question, say the market is 56x58 and you enter a long stop and 60. So what you are saying is that if the market drops to 54x55 , you want to change you stop order to a market order ?
A few years ago when i wanted to start using the zen-fire feed i was choosing between Amp and Mirus. From phone conversations with each Mirus was the easy choice. Mirus reps provided information whereas the AMP reps came off as 'sales people'. i have had zero issues with Mirus or Zenfire since opening the account. Now that Amp does their own clearing i believe that they can offer lower commisions but i like the idea of staying with a large fcm (RCG) with mirus vs being with a brand new FCM at AMP. It also seems to have become a cqg (amp) vs zf (mirus) battle...