NexusFi: Find Your Edge


Home Menu

 





NT Zenfire FDAX data interruptions


Discussion in Brokers

Updated
      Top Posters
    1. looks_one Daytrader999 with 17 posts (6 thanks)
    2. looks_two Balanar with 16 posts (6 thanks)
    3. looks_3 puma with 14 posts (6 thanks)
    4. looks_4 sam028 with 14 posts (21 thanks)
      Best Posters
    1. looks_one Fat Tails with 1.6 thanks per post
    2. looks_two sam028 with 1.5 thanks per post
    3. looks_3 steve2222 with 1.1 thanks per post
    4. looks_4 TempletonPeck with 0.7 thanks per post
    1. trending_up 27,069 views
    2. thumb_up 93 thanks given
    3. group 13 followers
    1. forum 119 posts
    2. attach_file 18 attachments




 
Search this Thread

NT Zenfire FDAX data interruptions

  #11 (permalink)
 
puma's Avatar
 puma 
zurich
 
Experience: Advanced
Platform: Sierra ahRrrr CQG ...
Trading: Bund, ES, ...
Posts: 964 since Aug 2010
Thanks Given: 7,273
Thanks Received: 1,507

I too have to report connection problems with zenfire.

connecting from Germany.

had never problems before - for years.

Follow me on Twitter Reply With Quote

Can you help answer these questions
from other members on NexusFi?
New Micros: Ultra 10-Year & Ultra T-Bond -- Live Now
Treasury Notes and Bonds
Deepmoney LLM
Elite Quantitative GenAI/LLM
My NT8 Volume Profile Split by Asian/Euro/Open
NinjaTrader
Better Renko Gaps
The Elite Circle
NT7 Indicator Script Troubleshooting - Camarilla Pivots
NinjaTrader
 
Best Threads (Most Thanked)
in the last 7 days on NexusFi
Get funded firms 2023/2024 - Any recommendations or word …
61 thanks
Funded Trader platforms
39 thanks
NexusFi site changelog and issues/problem reporting
26 thanks
Battlestations: Show us your trading desks!
26 thanks
The Program
18 thanks
  #12 (permalink)
blauboot
Berlin
 
Posts: 3 since Mar 2011
Thanks Given: 0
Thanks Received: 4

Have to confirm connection problems from Berlin to Mirus/Dorman/Zenfire too. NT7 interrupts at some point in the evening (CET) and is not able to connect back to zenfire. Tried everything on the hardware /software side. Same problems with Multicharts. Tried to solve it with Mirus support - no result at all. They traced the connection and said that ping of say 130 is way to high and bandwith of 6MBit/s is the absolute minimum. So reason for connection problems is my ISP. But man, I remember when I daytraded lot of stocks back in the end of the 90ies on a 64k ISDN line and it worked like a charm.

Quite frustrating.

The question for me is: Is it Telekom (it is my german ISP) because the ping is really to high? Pro: There is a thread in the telekom forum that many guys (mostly "gamer") experience latency problems especially in the evening hours (starting 7pm EST) since the end of november 12. Contra: My experience with ISDN connection more than 10 years ago (but eventually I mixe things up here that cannot be mixed - I am far away from being a technican).

Or is it the Zenfire datafeed at all?

And last question: What to do beside just sit and wait?

Reply With Quote
Thanked by:
  #13 (permalink)
 
sam028's Avatar
 sam028 
Site Moderator
 
Posts: 3,765 since Jun 2009
Thanks Given: 3,825
Thanks Received: 4,629


Did they really write 130ms was too high, and 6 Mb/s a minimum ???
This is not a serious answer, you may have a bad router somewhere between Berlin and ZF servers, but this kind latency/bandwidth criteria is ridiculous.
I know some guys in the middle of nowhere who had no problems with ZF and 512 kb/s and 300 ms of latency. I also had to make some bandwidth statistics this morning for my VPS business, and the average bandwidth used by my customers, whatever the data feed they use, is around 10 kb/s... So asking for 6 Mb/s, 600 times more than the average usage, I don't get it.

Are you able to do some regular pings and traceroute to ZF servers, when the problem occurs ?
A dying router, or a bad configuration between you and the servers could explain what's wrong.



blauboot View Post
Have to confirm connection problems from Berlin to Mirus/Dorman/Zenfire too. NT7 interrupts at some point in the evening (CET) and is not able to connect back to zenfire. Tried everything on the hardware /software side. Same problems with Multicharts. Tried to solve it with Mirus support - no result at all. They traced the connection and said that ping of say 130 is way to high and bandwith of 6MBit/s is the absolute minimum. So reason for connection problems is my ISP. But man, I remember when I daytraded lot of stocks back in the end of the 90ies on a 64k ISDN line and it worked like a charm.

Quite frustrating.

The question for me is: Is it Telekom (it is my german ISP) because the ping is really to high? Pro: There is a thread in the telekom forum that many guys (mostly "gamer") experience latency problems especially in the evening hours (starting 7pm EST) since the end of november 12. Contra: My experience with ISDN connection more than 10 years ago (but eventually I mixe things up here that cannot be mixed - I am far away from being a technican).

Or is it the Zenfire datafeed at all?

And last question: What to do beside just sit and wait?


Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
Thanked by:
  #14 (permalink)
 
Daytrader999's Avatar
 Daytrader999 
Ilsede, Germany
Site Moderator
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: Rithmic / CQG / Ninja Trader Brokerage
Trading: NQ
Posts: 1,525 since Sep 2011
Thanks Given: 2,067
Thanks Received: 2,316

@sam028 and @blauboot:

I've got a ping time of around 190-200 ms to IP 50.115.112.117 (which should be zen-fire.com referring to 'Whois') from Germany right now.

Since I use Deutsche Telekom as my ISP and got a bandwith of 16 Mbit/s, I never experienced any serious and / or longer lasting disconnections yet, except some occasionally outages at the weekends.

Are there any other Zen-Fire IP adresses to check out ?

Reply With Quote
  #15 (permalink)
 
sam028's Avatar
 sam028 
Site Moderator
 
Posts: 3,765 since Jun 2009
Thanks Given: 3,825
Thanks Received: 4,629

I don't remember which was the right IP to use, but it's not this one, this is their web site address.
AFAIK, the name associated with a good IP address to test was an *.7ticks.com.
After being connected to Zen-Fire, a "netstat -n" may show you where your platform is connected.


Daytrader999 View Post
@sam028 and @blauboot:

I've got a ping time of around 190-200 ms to IP 50.115.112.117 (which should be zen-fire.com referring to 'Whois') from Germany right now.

Since I use Deutsche Telekom as my ISP and got a bandwith of 16 Mbit/s, I never experienced any serious and / or longer lasting disconnections yet, except some occasionally outages at the weekends.

Are there any other Zen-Fire IP adresses to check out ?


Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
  #16 (permalink)
 
Daytrader999's Avatar
 Daytrader999 
Ilsede, Germany
Site Moderator
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: Rithmic / CQG / Ninja Trader Brokerage
Trading: NQ
Posts: 1,525 since Sep 2011
Thanks Given: 2,067
Thanks Received: 2,316


sam028 View Post
AFAIK, the name associated with a good IP address to test was an *.7ticks.com.
After being connected to Zen-Fire, a "netstat -n" may show you where your platform is connected.

@sam028:

NETSTAT shows various IP connections for NT with average ping times between 110 and 195 ms.

And unfortunately I couldn't find any IP on 7ticks.com, so perhaps there may be some other suggestions...?

Reply With Quote
  #17 (permalink)
 
sam028's Avatar
 sam028 
Site Moderator
 
Posts: 3,765 since Jun 2009
Thanks Given: 3,825
Thanks Received: 4,629

Try to:
- do a "netstat -n"before being connected to ZF, and do a screenshot (or copy all lines somewhere in a text editor),
- do the same "netstat -n" while connected to ZF, and do a screenshot (or copy all lines somewhere in a text editor),
- compare both lines: the "new" connections are the ZF connections.



Daytrader999 View Post
@sam028:

NETSTAT shows various IP connections for NT with average ping times between 110 and 195 ms.

And unfortunately I couldn't find any IP on 7ticks.com, so perhaps there may be some other suggestions...?


Success requires no deodorant! (Sun Tzu)
Follow me on Twitter Reply With Quote
Thanked by:
  #18 (permalink)
 steve2222 
Auckland, New Zealand
 
Experience: Beginner
Platform: Sierra Chart
Broker: AMP/CQG
Trading: Whatever moves in my timezone
Posts: 1,896 since Sep 2009
Thanks Given: 3,379
Thanks Received: 1,540


Daytrader999 View Post
@sam028 and @blauboot:

I've got a ping time of around 190-200 ms to IP 50.115.112.117 (which should be zen-fire.com referring to 'Whois') from Germany right now.

Since I use Deutsche Telekom as my ISP and got a bandwith of 16 Mbit/s, I never experienced any serious and / or longer lasting disconnections yet, except some occasionally outages at the weekends.

Are there any other Zen-Fire IP adresses to check out ?

@Daytrader999

Not sure if these ZF ip addresses in this post of mine help.



I also agree with Sam that the Mirus response re ping and bandwidth is wrong. I regularly record Ping from New Zealand to ZF servers of over 500ms (which in my view is too high compared to a Speedtest to a random Chicago server of half that) and I can still trade just fine.

Several years ago ZF gave me access to a beta site for a ZF Web Trading platform and that shows you exactly what your ping time is to ZF servers - that is how I know I can get up over 500ms.

Reply With Quote
Thanked by:
  #19 (permalink)
 
Daytrader999's Avatar
 Daytrader999 
Ilsede, Germany
Site Moderator
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: Rithmic / CQG / Ninja Trader Brokerage
Trading: NQ
Posts: 1,525 since Sep 2011
Thanks Given: 2,067
Thanks Received: 2,316

@steve2222:

I got exceeding time limit for all IPs listed in the thread, but I tested IP 64.202.118.81, to which I'm actually connected, and I get a latency of about 240 ms...

So, that's another good reason for me to stick with @sam028 VPS...

Reply With Quote
Thanked by:
  #20 (permalink)
 steve2222 
Auckland, New Zealand
 
Experience: Beginner
Platform: Sierra Chart
Broker: AMP/CQG
Trading: Whatever moves in my timezone
Posts: 1,896 since Sep 2009
Thanks Given: 3,379
Thanks Received: 1,540



Daytrader999 View Post
@steve2222:

I got exceeding time limit for all IPs listed in the thread, but I tested IP 64.202.118.81, to which I'm actually connected, and I get a latency of about 240 ms...

So, that's another good reason for me to stick with @sam028 VPS...

Ok, so do I.

I think the problem is that ZF don't allow their servers to be pinged. I recall I read somewhere that they stop this so ping requests don't interfere with the performance of the live data service.

Right now I have 569ms reported on the beta ZF web trader portal to me here in New Zealand.

Reply With Quote




Last Updated on October 9, 2013


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top
no new posts