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AMP Futures / AMP Global Review

  #121 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
Trading: NQ, YM and ES
Posts: 1,588 since Sep 2010
Thanks Given: 4,260
Thanks Received: 2,532

I saw some cats asking about this around the forum. I inquired about it not so long ago and this was
their response.



How to establish data diversification with NinjaTrader at AMP.

Each account can be set up only on one data connection. To set up multiple data connections into a
single copy of Ninjatrader is an easy process.

In order to achieve dual data connection, all you would need to do is set up a subaccount - transfer a minimum of $500 into the new sub-account. Once the new subaccount has been established, you will be able to select CQG, Rithmic or AMP/TTnet as the data feed.

Then, you can e-mail [email protected] your NinjaTrader license key - and upgrade it to the multi-broker version. This will allow you to have multiple data connections at the same time.

Log into your customer portal: https://portal.ampclearing.com/account/login.aspx

Under your "Accounts" tab select sub-account – then follow the wizard to complete the internal funds transfer to the new sub-account.

If you need any assistance, please call the 24 hour help desk: 312 893 6400 ext. 1 or email [email protected]

________


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #122 (permalink)
ranger64
Bangkok, Thailand
 
Posts: 72 since Jul 2012
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you only need 100 usd in the subaccount for data.

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  #123 (permalink)
 
Anagami's Avatar
 Anagami 
Cancun, Mexico
Legendary Market Hustler
 
Experience: Advanced
Trading: MES
Posts: 978 since Dec 2010
Thanks Given: 707
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I just spoke with a customer service rep at AMP.

ABSOLUTELY HORRIBLE. Felt like talking to a total idiot who doesn't know anything. He didn't really answer any of my questions.

No way I am depositing any money with them.

You are never in the wrong place... but sometimes you are in the right place looking at things in the wrong way.
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  #124 (permalink)
 
patidar's Avatar
 patidar 
Pergatory
 
Experience: Beginner
Platform: Smoke signals
Broker: Two cans on a string
Trading: Drums
Posts: 116 since Jan 2014

there is one guy there in the funding/new accts depart. He is a joke. Blithering idiot comes to mind. I have no idea what he is doing there.



Has a accent from somewhere,nothing against accents but this guys is heavy. If its him...RUN..........FAST.


Max on tech support is cool,there is a Dave there on the chatbox...good guys.


Trade desk is hit or miss. I can see it being a stressful job,I cut them slack big time. TS's trade desk was the same.

Like working for ATC at a tower at any busy airport.

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  #125 (permalink)
 
Joseph Connors's Avatar
 Joseph Connors 
Colorado Springs, CO USA
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Ninjatrade
Trading: Futures
Frequency: Many times daily
Duration: Minutes
Posts: 134 since Jul 2012
Thanks Given: 93
Thanks Received: 106


Anagami View Post
I just spoke with a customer service rep at AMP.

ABSOLUTELY HORRIBLE. Felt like talking to a total idiot who doesn't know anything. He didn't really answer any of my questions.

No way I am depositing any money with them.

Ok. Can you be more specific about how this guy was "a total idiot". What kind of questions were you asking?

Persistence! Nothing in the world can take the place of persistence.
Talent will not ... nothing is more common than unsuccessful men with talent.
Genius will not ... Unrewarded genius is almost a proverb.
Education will not ... The world is full of educated derelicts.
Persistence and determination alone are omnipotent!
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  #126 (permalink)
 
Anagami's Avatar
 Anagami 
Cancun, Mexico
Legendary Market Hustler
 
Experience: Advanced
Trading: MES
Posts: 978 since Dec 2010
Thanks Given: 707
Thanks Received: 2,300

The problem wasn't the accent. The problem was transparency. He wasn't answering any questions I asked him clearly. Everything he said was tentative OR he was answering questions that I WASN'T asking him.

I will give you one example. I asked him about calculating day trading margins if you have an account in another currency. He said the margins are posted. I pointed out to him that those are in US dollars and asked him what the margins are OR how they calculate them for accounts in other currencies. He kept dodging the question and said that they have 'their own calculations'. When I asked him what they were, he had no answer for me. Finally, he admitted he had no clue about that.

And that wasn't the only question that went that way.

Crap service and no transparency.

You are never in the wrong place... but sometimes you are in the right place looking at things in the wrong way.
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  #127 (permalink)
 
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 slickiam 
Tomsk, Russia
 
Experience: Beginner
Platform: custom
Trading: gold
Posts: 273 since Dec 2010
Thanks Given: 133
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Anagami View Post
The problem wasn't the accent. The problem was transparency. He wasn't answering any questions I asked him clearly. Everything he said was tentative OR he was answering questions that I WASN'T asking him.

I will give you one example. I asked him about calculating day trading margins if you have an account in another currency. He said the margins are posted. I pointed out to him that those are in US dollars and asked him what the margins are OR how they calculate them for accounts in other currencies. He kept dodging the question and said that they have 'their own calculations'. When I asked him what they were, he had no answer for me. Finally, he admitted he had no clue about that.

And that wasn't the only question that went that way.

Crap service and no transparency.

I agree. Try to ask a question to any person from AMP and they will bring a lot of pain for your mind.
They are absolutely ignorant.

Scientia Libertas Prosperitas
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  #128 (permalink)
 
patidar's Avatar
 patidar 
Pergatory
 
Experience: Beginner
Platform: Smoke signals
Broker: Two cans on a string
Trading: Drums
Posts: 116 since Jan 2014


Anagami View Post
The problem wasn't the accent. The problem was transparency. He wasn't answering any questions I asked him clearly. Everything he said was tentative OR he was answering questions that I WASN'T asking him.

I will give you one example. I asked him about calculating day trading margins if you have an account in another currency. He said the margins are posted. I pointed out to him that those are in US dollars and asked him what the margins are OR how they calculate them for accounts in other currencies. He kept dodging the question and said that they have 'their own calculations'. When I asked him what they were, he had no answer for me. Finally, he admitted he had no clue about that.

And that wasn't the only question that went that way.

Crap service and no transparency.

If I was on his position the question would be answered as the currency value conversion based on that day or whenever time period that you want. What is so hard about that? Yes,its does show lack of quick wit of a obvious simple question. Does not give confidence and one loses prospective customers fast .

ps they are a discount broker. 1 plus 1 does not equal 2. FYI

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  #129 (permalink)
paulg
NY
 
Posts: 90 since Sep 2009
Thanks Given: 54
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Anagami View Post
The problem wasn't the accent. The problem was transparency. He wasn't answering any questions I asked him clearly. Everything he said was tentative OR he was answering questions that I WASN'T asking him.

I will give you one example. I asked him about calculating day trading margins if you have an account in another currency. He said the margins are posted. I pointed out to him that those are in US dollars and asked him what the margins are OR how they calculate them for accounts in other currencies. He kept dodging the question and said that they have 'their own calculations'. When I asked him what they were, he had no answer for me. Finally, he admitted he had no clue about that.

And that wasn't the only question that went that way.

Crap service and no transparency.


Did you ever try to calculate your baht vs usd?
Broker will use the official NY fix to calculate the equivalent in $ of your funds. So your statement and the intraday funds available for trading and margins are virtually converted so you can trade US or EUR or whatever instruments you trade. So approx . USD 1000.00 = BAHT 32915.20 in this moment. But I don't know the official 'fix' yesterday that will be used for the current sessions after the P&L are being calculated in your account.
That's all.

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  #130 (permalink)
 
tderrick's Avatar
 tderrick 
Nashville, Tennessee
 
Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker: AMP / CQG
Trading: NQ, YM and ES
Posts: 1,588 since Sep 2010
Thanks Given: 4,260
Thanks Received: 2,532



Anagami View Post


Crap service and no transparency.


A blanket statement like that from one encounter with one soldier is ludicrous at best

Your questions were highly specialized. You should have asked for a specialist.

Good day sir.

A happy AMP customer


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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