I don't want to make another mistake.
And leaving Optimus was a typical newbie reaction after losing such as changing platform, changing system, changing this & that instead of looking inward for solution and answer. I want to stay away as much as possible from newbie mentality. This is one of the reason.
Other reasons,,,commissions, datafeed, service, etc,,,,it's all here in the thread.
The following user says Thank You to kalalex for this post:
I've been with AMP for a little while and don't find them to be any better or worse than any other brokers I've been with in the past. The customer service could definitely improve but overall they handle my questions and concerns on the few occasions I've had to call or e-mail. Transferring funds to and from my accounts is usually completed with 24 hours by wire.
Commissions and order fills are good. CQG & NT work flawlessly together.
The following user says Thank You to DaxSkalpr for this post:
I've contacted AMP to get commission quotes or similar (i don't know anymore) and since then i got annoying spam mails from AMP regarding several trading topics. And of course without any "unsubscribe" link. I thought that this is prohibited by law.
Due to that, i would NEVER join AMP as a customer.
I have been a customer at AMP for almost 2 years now. I did get the matched commissions quote so thats a good thing. Their service blows the big one. Ok so in their client portal if you want the low intraday margins, you have to set your chart provider and subscription. however THEY PURCHASE IT FOR YOU. No its not telling them what you want, its buying it. Took me 2 weeks to get that refund for multicharts lifetime license, which I already have. Ok, now the low intraday margin also increased my commissions by 300%, yes you heard me, i was paying near 9$ a round turn on M6E. No refund there. Now I am getting CQG data outages on sundays, even when I leave my computer on to catch all the real time data. If i reload a chart, it all disappears. So I am having some major issues.
Simply ask them to rectify the commissions / margins. Also account size can make a difference in your options to get better commissions, according to the AMP Cost Calculator
Also note that most of the broker feeds has maintenance period and it' could be on Sundays.
About losing historical data, this depends which data you are talking about: if they are realtime indicators calculated on historical bid/ask then it depends on software and backfill datafeed. CQG feed provided by AMP could not be the best solution in order to obtain that kind of service.
If, instead, the issue is about Multicharts, then it's better if you contact that TSSupport. Also you may need to update the latest CQG MAPI module (ask for the specific procedure for the update).
Hope this helps.
The following 2 users say Thank You to paulg for this post: