Has anyone had problems with their ZenFire today. My signal is fine for a period and then all of a sudden freezes for a number of seconds and I lose the ticks. In a number of cases it has caused big gaps in the bars (I use range charts).
I am on SIM so I have not lost real money, but I have given up trading today as I am making bad trades/exits with missing data.
Called AMP Futures and they said a number of other customers had complained, but it was intermittent ie not all customers were affected. They suggested there were some issues with ZenFire servers.
I have never had a problem before.
Just nervous as we replaced our router yesterday, still exactly the same model, so hard to think that would have caused an issue. Besides, I have a live trading room up on my screen as well, and their charts are updating fine on my PC with no delay (that was how I first picked up that I was missing ticks as my bars did not look like theirs).
I have even checked performance with no workspaces open ie just Control Center so I know it is not an issue to do with recalculation and indicators.
My experience with mirus zen fire is that i do have data issues. my issues are that when switching from one time frame to another i will not get historical data this is especially true for range bars, i never have issues when the chart is plotting , only when switching, I resolve this by disconnecting and reconnecting the chart is then correct.
I have esignal data with NT for sim trading . I never had an interuption of any kind and dont have to store any historical data on NT . I also have a dedicated modem for my trading computer so routers arent an issue . Since some brokers offer zenfire free of charge is that why people are using it or has it proven itself to be superior ?
If esignal is superior and costs more , then its worth a few dollars a month . If zenfire is superior ( and potentially gratis ) please describe what makes it so .