I've been informed by Velocity that TT is not going to fix this because TT claims they have always sent out the Actual like this.
This is not true.
Sierra Chart support was correct: TT just doesn't get it.
Truly pathetic. Everyone knows the average entry price begins when flat and ends when flat. It does not begin/end at certain times of day.
This is affecting the accuracy of the Customer Portal as well. Yesterday the Current Positions showed a P/L based on a price that only occurred after I was flat. It seems that Velocity would be all over TT because now it makes them look bad. The Current Positions panel on the Customer Portal website was one of the things that set Velocity apart from other brokers. Now the Current Positions is only useful for verifying P/L after I'm flat, and it's unsettling until then. Not good.
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That is discouraging. Can I ask who at Velocity told you this? Maybe they aren't fully understanding the problem. I've contacted @Dale Box to see if he can shed some light on this, because I'm with you - I think it is wrong right now.
But it is still within Sierra's purview it would seem to fix this on their own. It would be like they identify a bug with the TT feed, and then they have to do some internal stuff to work around it in order to make their platform perform as expected. This is obviously not desirable, but it would seem very possible.
With regards to the Velocity portal, it's not life or death, but just a shame.
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I have been dialoging with Jonas Arvidsson on the Help Desk. He said Dale Box was in the meeting with TT about this. Maybe Dale can give an expanded report of what happened at the meeting.
Sierra's fix is to tell users to go to Global Settings > Trade Settings and check Use Internal Positions for Charts... However, I have that checked and today I noticed that the Actual was still way off. I'm going to confirm this before I post it on the Sierra forum.
On Friday 2 Sept, the portal showed that I was ~$4700 in the red while in a trade. The entry price in Sierra's Actual field of the Trade Window was also way off and the Actual P/L matched the portal. This was numerically impossible because the correct entry price and the subsequent price action never reached those levels for the duration of the trade. I and others have seen these same anomalies since then. Sierra Support sees the same anomaly, and reports that TT doesn't understand they have a problem. Despite what TT said in the meeting, something has/was changed.
I have begun to use scaling in/scaling out and I notice that Sierra' reporting of P/L in the Internal field, and TT's direct P/L shown in the Actual field, are both useless figures with this style of trading.
Firstly, the Internal P/L only shows the Open P/L, not the P/L since flat, so if you're cycling inventory, you have no idea where you are with P/L.
Secondly, the Actual P/L is completely bogus. It only shows the open P/L, not the P/L since flat, but since it is based on your average daily price, not your average open price, it's doubly wrong .
I haven't determined what Velocity's portal is showing, because of the 1 min delay, but I think it's the same as Sierra's Actual P/L.
What I want is the day's cumulative P/L, whether in a trade or not. So here's a spreadsheet study solution for Sierra Chart:
Add the Spreadsheet System for Trading study to your chart.
-Give it a name in the Spreadsheet Name field
-Set Send Orders To Trade Service to Yes (this must be Yes to output the Open P/L and Closed P/L when Live)
On the spreadsheet, put this in cell O3: =$J$10+$J$11
Add the Text (Large) Display For Study study, and set the Study and Subgraph to Display to the spreadsheet's SG5.
I have mine displayed in the Locked Fill space.
The Spreadsheet System for Trading study is the only study that outputs the Open P/L, so to ensure that you don't accidentally send an order with it, do this:
-Do Not put any formulas in columns K, L, M, N.
-Click on Trade >> and uncheck Auto Trading Enabled, and check Disable Auto Trading on Startup.
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