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Think Or Swim execution


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Think Or Swim execution

  #21 (permalink)
 sysot1t 
 
Posts: 1,173 since Nov 2009

had that been the other way, a lost rather than a profit, you would have been screaming at ToS I bet... and worst, having to prove that it was their mistake.


Massive l View Post
Today and through this weekend, ToS is finally merging everything with TD Ameritrade.
They advised that there might be some small bumps today.

I had an order screw up today but it ended up 20 ticks (3 lots) in my favor.

I cancelled an order last night as my long didn't get hit in /6C. I wake up this morning
and it was hit at 7am and bounced real nice.

I think it's the first time a mistake has gone in my favor.


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  #22 (permalink)
 
Massive l's Avatar
 Massive l 
OR/USA
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Of course I would be pissed.

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  #23 (permalink)
 sysot1t 
 
Posts: 1,173 since Nov 2009


having worked on M&A systems integrations, and on TDA defense, it is the hardest thing to merge two completely separate and disparate systems and the way they did it was the harder one... they must have had no other option...

now, what I would score against them is the fact that they did it on a 2 day weekend.. changes like that are done away from software updates and on long weekends... instead of using August they should have targetted Labor Day weekend and start the migration at 4:30PM EST on Friday through 6:30AM on Tuesday.. their planning lacked, and I am sure the executive in charge of the integration will get a black eye from this one.. (but no impact to his/her bonus if the number of complains was less than a 1-2% of total accounts.. )


JaPe View Post
I have found that it commonly takes 5 - 15 seconds to get a fill with TOS, and during busy periods it can take longer. In addition, I find that the platform will freeze and not update the charts for several seconds. This has forced me to constantly question my charts when I am moving from once chart to another (say from my SPX chart to TF chart). I am in a trading room and nobody that uses TOS will trade CL. Fairly soon, I believe there will be nobody in this room using TOS as their broker despite the fact that the room is orientated on indicators based on the TOS platform (I suspect I am the last and I am moving my executions as soon as I can get the ACH process set up with TD Ameritrade). I have not traded any other instruments with TOS so I cannot comment on them, but if you plan to day trade futures TOS is not your solution.

As for the transition to TD Ameritrade, from my standpoint, it was very poorly executed. I was surprised when it occurred last Friday, having received no advance notification of the event. Fills and order notification took several minutes to complete. The uproar that occurred in the chat rooms (which are part of the TOS platform) spiraled out of control. TOS eventually stepped in and premoderated all chat rooms for a period of time. They (TD Ameritrade) have temporarily created futures accounts for everyone that trades futures. These futures accounts are seperate from our "normal" accounts and had to be funded. So Sunday night, after they called me and said that I could access my account, I logged into TD Ameritrade. Needless to say, when I attempted to fund my account by moving funds from my equity account, the system responded with "Rejected". After several calls to TD Ameritrade / TOS (don't you just love it when you finally get a representative and they say "I need to transfer over to that department" and then you get the pre-recorded message "All of our offices are closed, our normal business hours are...") I finally got someone who seemed to be able to help. After more delay I was told "There is some paperwork glitch with your account but they will have it fixed by morning". Come morning and you guessed it, no funding in my account. So I decided to try the system route again. This time, rather than giving me a "Rejected", when I attempted to enter my futures account number (which TD Ameritrade gave me mind you) the system responded "You have entered an invalid account number, all account numbers must have ten digits". Again I began the phone calls. Finally, I got a hold of someone who thought they could help. Unfortunately, even they were unable to fund my account in the system. I was told that they would have to do it manually, that they were very backed up, that they were doing approximately 500 transfers every half hour, and that they were sorry for the inconvenience.

So I am looking for another broker, my current top three are:
AMP
Mirus
Velocity

I would welcome any input you may have on those or any other brokers that I should look at.

Kevin


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  #24 (permalink)
 
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 Massive l 
OR/USA
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Charts were up and ready by Sunday Open.
I had no problems trading today.

BTW - 5-15 seconds delayed on an order!? That's absurd. Are you sure you don't have a limit in where you are waiting your turn? Again, I've never encountered anything like that with a market order.

Can you post a live trade with the delay shown?

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  #25 (permalink)
 anthem 
williamsburg VA
 
Experience: Intermediate
Platform: ToS but moving
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Massive l View Post
Charts were up and ready by Sunday Open.
I had no problems trading today.

BTW - 5-15 seconds delayed on an order!? That's absurd. Are you sure you don't have a limit in where you are waiting your turn? Again, I've never encountered anything like that with a market order.

Can you post a live trade with the delay shown?


Before the last week or so I would have said that 5-15 seconds I have never hit. I have had it happen 2 or 3 times in the last couple of weeks where a buy market of 10 contracts of ES has taken that long. On top of that, I've had their platform not actual execute a stop in the program when it hit, but it actually did. Had to manually stop/start the program and then it showed it had executed. . . Also had the tick on the ladder floating wildly behind the actual ladder several times this week as well. ..

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  #26 (permalink)
 Cloudy 
desert CA
 
Experience: Intermediate
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Yes, same here. The worst I've ever seen it. I haven't bothered with futures or forex on TOS for while. I wonder if it was bad luck they decided to go ahead and do the final merge just after the last two weeks of the current market turmoil. Still having problems now. Have to restart the platform sometimes.

I'm finally up and going with Mirus. Yes, I heard recent horror stories about Mirus /w Zenfire(with Zenfire maybe only being a marketed brand name for Rithmic) in the other threads such as "Mirus vs. Velocity" etc. , but I hope that Mirus being the IB for Rosenthal Collins Group means some more authenticity. Like I heard anything's better than Interactive Broker's feed which could apply to anything's better than TOS futures feed as well.

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  #27 (permalink)
 ctmvas 
Big City, MA
 
Experience: Intermediate
Platform: AMP Ninjatrader
Trading: ES, CL, NQ, TF
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There has to be a problem here. The original problem went away, after a number of updates. But I noticed another problem after an update. I want to call it TOS Scalping my order. It does not make sense that an order is up $20, I place a flatten order, as soon as I flatten I lose $15. People can say the market moves that quick, I'm just going to say TOS wants to screw me over.

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  #28 (permalink)
 
zcui's Avatar
 zcui 
Chicago, IL
 
Experience: Beginner
Platform: NinjaTrader, TOS
Broker: Mirus/ZF
Trading: Currencies, ES
Posts: 22 since Jun 2011
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I've been trading spot forex pairs with TOS for 2.5 years, and I feel the execution is slower than before.

Until last year, any order will be filled within 2 seconds or so, but since early this year, some orders takes up to 5 seconds or even longer to get filled. The quotes are also a little slow for day trading.

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Last Updated on September 9, 2011


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