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Anyone Caught in Interactive Brokers Platform Crash on 1.5.18?

  #7 (permalink)

Seattle, Washington
Trading Experience: Intermediate
Platform: Sierra Chart/SC Data
Broker/Data: Interactive Brokers
Favorite Futures: ES
Gedman's Avatar
Posts: 55 since Jan 2012
Thanks: 32 given, 34 received

Agree with you completely. I would really appreciate it if IB would post something on their website explaining what happened and what, if anything, they are working on to try to prevent such severe future events.

I would be happy to provide IB a signed instruction (standing, contingent order) that in the event of such an occurrence they immediately flatten my position through some hardened back channel (which they may need to develop.) Might not be fail-safe, but the effort would be appreciated. Reaching their help desk in the event of this kind of event would be an extremely slow process. With the above suggestion, no call would be needed.

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