Asked for a trial and IQ Feed billed me for 2 years.H | Reviews of Brokers and Data Feeds


futures.io - futures trading strategies, market news, trading charts and platforms


Reviews of Brokers and Data Feeds


Review and discuss futures brokers, their requirements and features, or ask questions about brokers and data feeds




 

Asked for a trial and IQ Feed billed me for 2 years.H

  #5 (permalink)

Indianapolis, IN USA
 
Trading Experience: Advanced
Platform: Ninjatrader TOS Custom
Broker/Data: Several
Favorite Futures: ES CL ZB
 
Posts: 374 since Dec 2009
Thanks: 225 given, 378 received

Hire an attorney...

I don't know your complete situation but I can tell you without reservation that if I was in your predicament I would make a single phone call to the service provider asking them to fix their error and after that I would turn everything over to my lawyer. Some customer service reps can be a little thick but their company lawyers would know instantly that it's a matter of refunding for services not purchased vs. refunding for services not purchased, plus damages, plus lawyer fees, etc. Good luck.

Reply With Quote
The following 2 users say Thank You to timefreedom for this post: